Apple tv not on device list
got the apple tv up and running , but not showing up on device list on itunes?
The Apple TV 2 is not suppose to show up in iTunes.
Similar Messages
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1st gen Apple TV not in devices list in iTunes
My 1st generation AppleTV is no longer showing in the devices list in iTunes on my Mac Pro. I have read several pieces of advice and performed the following long list of actions but I am still stuck and unable to sync my Apple TV. I hope someone has a new suggestion for me?
The AppleTV has had the computer removed from the connections setting. It has been rebooted and left on the connect a new computer screen with the numerical password visible.
The AppleTV can be seen visible in the iTunes of my Macbook Air running 10.8.3 and the iTunes version is 11.0.2. I have not 'clicked to setup' since my main library is on my Mac Pro that used to sync. I can ping appletv.local from my macbook air succesfully which returns an IP address.
My MacPro is running OSX 10.7.5 and iTunes 11.0.2 and one day the device failed to show in the devices menu. I cannot ping appletv.local from my Mac Pro but I can ping the IP address returned from the ping on my Macbook Air.
At first I removed the device from iTunes preferences and removed the computer from the AppleTV which allowed me to see the AppleTV on my Macbook Air but not my Mac Pro.
Secondly I used AppZapper to uninstall iTunes and reinstalled from a fresh download as r4ecommended here -> http://reviews.cnet.com/8301-13727_7-10329494-263.html I also used Pacifist to reinstall the Apple Mobile Device Service after removing the service as per the instructions here -> http://support.apple.com/kb/HT1747 My iTunes library is back as it was but my other devices were originally missing until I connected them via USB to re-enable the wifi sync.
I can see my shared libraries between my MacPro and my Macbook Air. I can also use Airdrop between them and can connect between them as usual. I have disabled the firewall on my Mac Pro just in case and I have no VPN or antivirus software that blocks any communication.
My network setup is a little unusual since I have my ISP router as the DHCP assigner connected to an Airport Extreme base station that acts in bridge mode to distribute a wifi network across my home. I then have a powerline adapter connected to the airport base station to send network around my home to places where wifi is weak. My macbook air connects to the wifi. My MacPro connects via a switch in my office to a 2nd powerline adapter. My AppleTV connects via a 3rd powerline adapter and can see the internet fine (it plays youtube videos for example). None of the network devices have any ports blocked on them and since the Macbook Air connects to the AppleTV as expected but the MacPro does not then I do not think it is network related.
So I can only assume there is something wrong with my MacPro being unable to recognise my AppleTV as an AppleTV rather than just another device on my network. Anyone else got any ideas of what to try on my MacPro to get it to recognise the AppleTV?I am still experiencing this issue - can anyone help?
Since writing the above replies I have also tried to downgrade iTunes to 10.7 via these instructions -> http://arstechnica.com/apple/2013/03/how-to-downgrade-from-itunes-11-to-version- 10-7-on-your-mac/ but that did not work. iTunes worked fine but the AppleTV was still not in my devices list on my Mac Pro -
Help!!! I have done everything a zillion times. Somebody must know something!!
SandraFinally I found the solution. The problem was the firewall (netbarrier x4) stopped the connection Apple TV did a port scan. Open Netbarrier, go into the anti-vandal, and remove Apple TV's IP from the Stop List. It should work perfectly now (if necessary restart iTunes)
To prevent this from happening again you can do 2 things:
1. Put your Apple TV IP address into the "Trusted Group"
2. If your router allows (mine - D Link - does) reserve the current Apple TV IP address to it. So you can make sure it will never change its IP address; alternatively you can set up your Apple TV with a fixed IP address. -
HT2265 apple tv not on device list
1st generation Appletv
Try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router and your computer.
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I tried to connect my Apple TV 1 to iTunes which instructs me to open iTunes on my Windows 7 PC. iTunes does not show Devices List on sidebar preventing me to enter the 5-digit passcode. Please help. Thanks a lot. Tan
the device list is now in 11.x a dropdrown button in the left part of the itunes panel to the right of the itunes store button
works fine with my appletv 1g -
has anyone else lost the ability to see apple tv on the device list, its no longer under devices either!, has anyone else lost the ability to see apple tv on the device list, its no longer under devices either!
*Feedback*
"Use the form below to send us your comments. We read all feedback carefully, but please note that we cannot respond to the comments you submit."
http://www.apple.com/feedback/ipad.html
We can complain about Apple's business decisions, but these discussions are user to user talk about possible solutions.
Here are the places to report bugs:
Get an account at
http://developer.apple.com/ then submit a bug report to http://bugreporter.apple.com/
Once on the bugreporter page,
-- click on New icon
-- See if you need to attach a log file or log files, clicking on Show instructions for gathering logs. Scroll down to find the area or application that matches the problem.
-- etc. -
I Can't visualize my apple tv at my Itunes, I tried everything, both are on the same network, both are connected to the internet, my itunes is enable for home sharing and even tried to manually sync my Iyunes to my apple tv using the preferences option,,,,but still can't see the apple tv on my device list..
Hello maxpalmer9,
It sounds like you are not able to access your iTunes Library from your iPad or Apple TV using Home Sharing. I found an article with steps that I think would help with this issue.
I recommend reviewing the full article below, but I think steps 4-7 are specifically useful for what you described:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I bought a new Apple TV yesterday
I plugged it in and followed the instructions.
It picked up an IP via DHCP from my router 192.168.0.102/24
My laptop is hosting my iTunes library, 192.168.0.101/24, no firewall.
When prompted to connect to a computer, I open iTunes.
I cannot see a dialog box to enter the code.
Similarly there is no list of Apple TVs in the Prefs (ctrl-,) -> Apple TV Tab
I am suppose to just punch in the code without a dialog box?
I do not see AppleTV listed in the list of devices, but my ipod mini does appear when it is plugged in.
I have resinstalled iTunes 8.2.1 and Rendezvous 1.0.6 more times than I care to mention.
I have done port scans (nmap http://nmap.org/ and fport http://www.foundstone.com/us/resources/proddesc/fport.htm) on both the local WinXP laptop and the Rendezvous service is running on both the Apple TV and the laptop.
I will post the output of the scans later when I get home.
samPort probing continues
scans are from the winxp laptop
192.168.0.1 = router
192.168.0.101 = laptop
(cannot scan own ports on windows, fport takes care of that)
192.168.0.102 = apple tv
192.168.0.100 = wlan mobile phone
nmap -p 3689 192.168.0.0/24
Starting Nmap 4.11 ( http://www.insecure.org/nmap ) at 2009-08-10 20:57 New Zeal
and Standard Time
Interesting ports on 192.168.0.1:
PORT STATE SERVICE
3689/tcp closed rendezvous
MAC Address: 00:22:B0:9A:2F:31 (Unknown)
Interesting ports on 192.168.0.100:
PORT STATE SERVICE
3689/tcp closed rendezvous
MAC Address: 00:1E:3A:09:99:EC (Unknown)
Skipping SYN Stealth Scan against 192.168.0.101 because Windows does not support
scanning your own machine (localhost) this way.
All 0 scanned ports on 192.168.0.101 are
Interesting ports on 192.168.0.102:
PORT STATE SERVICE
3689/tcp open rendezvous
MAC Address: 00:24:36:EE:D2:EB (Unknown)
Nmap finished: 256 IP addresses (4 hosts up) scanned in 5.594 seconds
nmap -p 5353 192.168.0.0/24
Starting Nmap 4.11 ( http://www.insecure.org/nmap ) at 2009-08-10 20:57 New Zeal
and Standard Time
Interesting ports on 192.168.0.1:
PORT STATE SERVICE
5353/tcp closed unknown
MAC Address: 00:22:B0:9A:2F:31 (Unknown)
Interesting ports on 192.168.0.100:
PORT STATE SERVICE
5353/tcp closed unknown
MAC Address: 00:1E:3A:09:99:EC (Unknown)
Skipping SYN Stealth Scan against 192.168.0.101 because Windows does not support
scanning your own machine (localhost) this way.
All 0 scanned ports on 192.168.0.101 are
Interesting ports on 192.168.0.102:
PORT STATE SERVICE
5353/tcp closed unknown
MAC Address: 00:24:36:EE:D2:EB (Unknown)
Nmap finished: 256 IP addresses (4 hosts up) scanned in 5.547 seconds
nmap 192.168.0.0/24
Starting Nmap 4.11 ( http://www.insecure.org/nmap ) at 2009-08-10 21:01 New Zeal
and Standard Time
Interesting ports on 192.168.0.1:
Not shown: 1677 closed ports
PORT STATE SERVICE
23/tcp open telnet
53/tcp open domain
80/tcp open http
MAC Address: 00:22:B0:9A:2F:31 (Unknown)
Interesting ports on 192.168.0.100:
Not shown: 1679 closed ports
PORT STATE SERVICE
5060/tcp open sip
MAC Address: 00:1E:3A:09:99:EC (Unknown)
Skipping SYN Stealth Scan against 192.168.0.101 because Windows does not support
scanning your own machine (localhost) this way.
All 0 scanned ports on 192.168.0.101 are
Interesting ports on 192.168.0.102:
Not shown: 1679 closed ports
PORT STATE SERVICE
3689/tcp open rendezvous
MAC Address: 00:24:36:EE:D2:EB (Unknown)
Nmap finished: 256 IP addresses (4 hosts up) scanned in 33.734 seconds
Testing for own services using fport
C:\fport\Fport-2.0>Fport.exe
FPort v2.0 - TCP/IP Process to Port Mapper
Copyright 2000 by Foundstone, Inc.
http://www.foundstone.com
Pid Process Port Proto Path
1480 -> 135 TCP
4 System -> 139 TCP
4 System -> 445 TCP
1988 -> 1049 TCP
1924 steam -> 1054 TCP C:\program files\steam\steam.exe
756 iTunesHelper -> 1563 TCP C:\Program Files\iTunes\iTunesHelper.exe
3948 iTunes -> 2216 TCP C:\Program Files\iTunes\iTunes.exe
3948 iTunes -> 2218 TCP C:\Program Files\iTunes\iTunes.exe
3948 iTunes -> 2219 TCP C:\Program Files\iTunes\iTunes.exe
3948 iTunes -> 2220 TCP C:\Program Files\iTunes\iTunes.exe
3948 iTunes -> 2221 TCP C:\Program Files\iTunes\iTunes.exe
3948 iTunes -> 2222 TCP C:\Program Files\iTunes\iTunes.exe
3948 iTunes -> 2223 TCP C:\Program Files\iTunes\iTunes.exe
3948 iTunes -> 2224 TCP C:\Program Files\iTunes\iTunes.exe
3572 firefox -> 2263 TCP C:\Program Files\Mozilla Firefox\firefox.ex
e
3572 firefox -> 2264 TCP C:\Program Files\Mozilla Firefox\firefox.ex
e
3572 firefox -> 2265 TCP C:\Program Files\Mozilla Firefox\firefox.ex
e
3572 firefox -> 2266 TCP C:\Program Files\Mozilla Firefox\firefox.ex
e
3948 iTunes -> 2468 TCP C:\Program Files\iTunes\iTunes.exe
928 avgnsx -> 2469 TCP C:\PROGRA~1\AVG\AVG8\avgnsx.exe
3948 iTunes -> 2470 TCP C:\Program Files\iTunes\iTunes.exe
928 avgnsx -> 2471 TCP C:\PROGRA~1\AVG\AVG8\avgnsx.exe
3948 iTunes -> 2472 TCP C:\Program Files\iTunes\iTunes.exe
928 avgnsx -> 2473 TCP C:\PROGRA~1\AVG\AVG8\avgnsx.exe
3948 iTunes -> 2474 TCP C:\Program Files\iTunes\iTunes.exe
928 avgnsx -> 2475 TCP C:\PROGRA~1\AVG\AVG8\avgnsx.exe
3572 firefox -> 2490 TCP C:\Program Files\Mozilla Firefox\firefox.ex
e
928 avgnsx -> 2491 TCP C:\PROGRA~1\AVG\AVG8\avgnsx.exe
3572 firefox -> 2492 TCP C:\Program Files\Mozilla Firefox\firefox.ex
e
928 avgnsx -> 2493 TCP C:\PROGRA~1\AVG\AVG8\avgnsx.exe
0 System -> 2494 TCP
0 System -> 2495 TCP
3948 iTunes -> 3689 TCP C:\Program Files\iTunes\iTunes.exe
2712 jqs -> 5152 TCP C:\Program Files\Java\jre6\bin\jqs.exe
1700 mDNSResponder -> 5354 TCP C:\Program Files\Bonjour\mDNSResponder.exe
3320 WinVNC -> 5800 TCP C:\Program Files\TightVNC\WinVNC.exe
3320 WinVNC -> 5900 TCP C:\Program Files\TightVNC\WinVNC.exe
936 spmd -> 7050 TCP C:\WINDOWS\system32\spm\spmd.exe
928 avgnsx -> 10080 TCP C:\PROGRA~1\AVG\AVG8\avgnsx.exe
0 System -> 10080 TCP
928 avgnsx -> 13128 TCP C:\PROGRA~1\AVG\AVG8\avgnsx.exe
928 avgnsx -> 18080 TCP C:\PROGRA~1\AVG\AVG8\avgnsx.exe
1720 AppleMobileDeviceService-> 27015 TCP C:\Program Files\Common Files\Appl
e\Mobile Device Support\bin\AppleMobileDeviceService.exe
2240 cvpnd -> 62514 TCP C:\Program Files\Cisco Systems\VPN Client\c
vpnd.exe
1988 -> 123 UDP
3320 WinVNC -> 123 UDP C:\Program Files\TightVNC\WinVNC.exe
1924 steam -> 137 UDP C:\program files\steam\steam.exe
756 iTunesHelper -> 138 UDP C:\Program Files\iTunes\iTunesHelper.exe
1480 -> 445 UDP
4 System -> 500 UDP
3948 iTunes -> 1900 UDP C:\Program Files\iTunes\iTunes.exe
2636 sesinetd -> 2215 UDP C:\WINDOWS\system32\sesinetd.exe
3948 iTunes -> 4500 UDP C:\Program Files\iTunes\iTunes.exe
3948 iTunes -> 5353 UDP C:\Program Files\iTunes\iTunes.exe
3320 WinVNC -> 61217 UDP C:\Program Files\TightVNC\WinVNC.exe
Why is this zero configuration causing me so much pain? -
Satellite A660 webcam not in device listing
Have had A660 PSAW3A-07R00R for a couple of years but unable to use Webcam as it is not in the device listing. I have downloaded the webcam application on several occasions, the most recent being V1.1.1.15, but does nothing after extraction.
Hi,
If you go into the BIOS and look in the Advanced section, is the webcam enabled? Perhaps try resetting the BIOS to default settings.
If still no luck, you may need to send it to an ASP for repair. There is a Service Center list on the mytoshiba.com.au website. -
Kindle fire HD not in device list EA4500
We have 3 Kindle fire HD on our network EA4500. I can only see one of the kindle fires in the device list on my network. Does anyone know why the other two do not show up?
Thanks!
JeffI recommend loading the classic firmware and not enabling cloud connect with this router. This way you have consistent dependable operation.
How to install classic firmware
Please remember to Kudo those that help you.
Linksys
Communities Technical Support -
Apple TV 1st or second generation not in devices list
After upgrading to Yosemite and reading a lot about how to RE connect my Apple TV to my home network even though I kept getting false message of being successful.
Finally I took an Airport Express I use on a speaker system and plugged it in the Apple TV I was able to get a complete address for the connection.
By mistake I wiped off the synced movies and photos and what ever I had working just fine except ATV not showing in my I tunes to further sync.
I opened the port and tried a dozen other things and finally Airplay played my music on the TV speakers, but no data on my ATV.
This is a fine piece of expensive storage and up until now it has been a treasure in my household.
To make a long story shorter I took the ATV and plugged it in the power and connected it to my I MAC with a DSL cable. It is Syncing.
At least it will get my data onto this HAS BEEN Great unit.
I spent so much time just trying to enter the pairing number the ATV gave to enter on the Device section. Of course this is what needs to be fixed
by Apple. For heavens sake! ADD BACK THE ATV TO THE DEVICE SECTION so it can be directed to SYNC!!!!!!!!!
This is not yahoo or google or microsoft TV IT's APPLE TV!!!!!!!!!!!!!!
I am connecting to the Internet through an AT&T modem and a Time Capsule. Even the AT&T unit recognized my ATV to give it permission
to the port settings. Why on earth would my Fabulous I MAC play dumb and not recognize it.
Please FIX the problem.
Thank you,
Elisabeth
"You are not allowed to create or update this content"
This is the message you gave me DO YOU REALLY CARE ABOUT THIS PROBLEM????????????Hi Winston,
Working with 1st Generation ATV A1218 Model. I MACUpgraded from Snow Leopard to Yosemite 10.10.1.
Before the update automatic Sync was seamlessly working. I had I photos, Music and Movies on the ATV. I wish I did not clear all data inadvertently
in my un successful attempts to wirelessly re connect to my home network. I figured things would find their bearings as all the Apple equipment always has in my past experience. Apple care has graciously helped out when I got stuck. Even in this case an apple Rep. suggested to plug in the Airport Express to get the proper connection address. I happily told him, I can figure out the rest. Well; maybe not so fast.
I am not sure where I stand on what is on my ATV after the direct DSL method connection to SYNC from my I MAC since we have not turned on ATV since that event. We listen to all the News Interviews Sunday mornings.
I did try a test on the DSL cable Music sync by creating a play list of smooth jazz in order of artists. After the sync finished on the DSL cable connect,
I decided to change the Jazz to the title of the songs by creating a new play list and deleting the one with artist order. I asked the RE sync and the darn thing pretended doing it but the information stayed the old artist order.
As you can see this is a work in progress and will keep you posted on the progress. Thank you for your response. Happy New Year.
Elisabeth
The bottom line is, I am able to play music from my computer to ATV probably through AirTunes which is just fine to three different speakers at the same time, but I liked to see all my lovely pictures while music played and I really don't want all the movies I have purchased clogging up my IMAC and while my future purchases will very likely be housed on ATV I kind of like the way it worked seamlessly before.
At this point I just wonder if not being able to enter a PAIRING NUMBER on my IMAc is really the stumbling block of the SYNC deficiency.
Hope this is not too confusing. -
Apple tv not in devices in itunes
This seems to be a common theme and I've been scouring forum posts and have found similar problems but thought I'd ask here as well:
We have a 2nd gen ATV that has worked fine for almost a year, with the occasional hiccup that was usually solved by resetting or unplugging power source and plugging back in. In the last week, we have not even been able to use it for most things....here's are the problems:
-Netflix streaming and iTunes all work fine on our iMac and MacBooks
-we can access all of our iTunes music on ATV
-home sharing is ON
-no access to any of the general or network settings on Apple TV
-no access to "sign out" of netflix on ATV
-we can stream Netflix shows and movies for exactly 2 minutes, then it shuts off, back to menu where you push play on ATV
-we can watch previews of Itunes movies, but we can't access the rent feauture
-we can watch previously purchased Itunes shows
& probably the source of out problem - Apple TV is not showing up as a device in Itunes on the main iMac.
When we try to connect it in Itunes we get the error 15006, which I've searched on here and found no solutions.
I'm at the end of my rope - we are not techies by any means, we have an all Apple household and shut off cable and now we literally can't watch any TV at all....I know Apple will try and tell me to buy Extended care if I call Support, which is ridiculous when this stupid thing only cost $99 to begin with....should I jjst buy a Roku? Is this a fixable problem? Do we need more bandwidth? Why can't the computer connect to the ATV??
Please help!!If you can't get into the settings on ATV then I would suggest disconnecting it and restoring in iTunes
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US -
I removed apple tv from my iTunes library. how do I get it back?
If you're running VirusBarrier X6 or another anti-virus app, check the post reproduced below It solved the issue for me.
Lew
=====
Meikle
Re: "Look for Apple TVs" is missing from iTunes10 prefs. apple TV cant synch
Feb 1, 2011 8:34 AM (in response to ArtL)
This post expands on an earlier post about Intego virus protection causing a problem. If you use Intego VirusBarrier X6, your connection to Apple TV is likely to be blocked by default, which means Apple TV will not appear under Devices in iTunes. (Historically, Intego software has been very unobtrusive, so this is unusual.) The solution is to update VirusBarrier X6 to the latest version, then click on the Antivandal Tab, then the 'Trusted Addresses' tab. Finally, click on 'Trust Apple TV' checkbox near the bottom of the application window. You may need to restart iTunes. Unfortunately, at this time, this solution may also fail. In that case, follow these steps to manually "trust" Apple TV: First, revert VirusBarrier X6 to it's default settings: -Select 'VirusBarrier X6' in the top-left menu bar of your screen.
-Choose Preferences from the drop down menu
-Click the Advanced icon in the new window that appears.
-Now click 'Revert to Default' and enter your admin user password. Now, follow these steps to allow access to the Apple TV: To locate your Apple TV's IP address:
-Go to the Settings menu on Apple TV
-Select General
-Select Network Now, make note of your Apple TV's IP address. Now, open your VirusBarrier X6 software:
-Select the AntiVandal icon
-Click on the 'Trusted Addresses' tab
-Click the small '+' sign in the lower left corner of the application window
(you may need to click the small padlock icon to allow changes)
-Enter the IP address from your Apple TV
-Click 'Okay' Test to see if your able to connect to your Apple TV.
Mac Pro quad core late 2010, Mac OS X (10.6.6) -
HT1143 my itunes on my mac doesnt show the apple tv in the devices list.
I was not able to rent a movie from my apple tv set up as it told me to do it through my computer itunes.I did so and it took an hour to download:( then I could not play it on my apple tv. I see and can access my photos, and music /podcasts from my computer but cannot get my apple tv to play this movie I rented from the itunes store.
If it's the 2nd or 3rd gen model it will not show up under devices, unless you connect it to iTunes (for restore purposes only)
Did you receive an error when trying to rent? What is your speed (www.speedtest.net) -
IPod showing in iTunes, but not in devices list on Mac?
The title explains it all. I'm trying to locate the device on my Mac, but cannot do so. This also happens when I plug in my iPhone and iPad. Is there a way to change this?
There is no Finder access to iPod touches, iPhones, or iPads.
(85003)
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