Apple TV stuck on commercials?

When streaming content via the ABC Television application, the stream stops at the end of a commercial break and repeats the video and audio from the last 1 second. Fast forwarding past this point allows the show to continue, but this is very disruptive.
Apple TV has been rebooted. No additional OS updates are available. Your help is appreciated.

Hi, Katie. 
I had this same issue and what worked for me was power cycling my wireless network and the Apple TV.  However, if the issue persists, here are a couple articles that will walk you through troubleshooting this issue.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Apple TV: Troubleshooting wireless connections
http://support.apple.com/kb/HT1595
If the steps in the article above do not resolve the issue, then a restore may be needed. 
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
Cheers,
Jason H.

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