Apple TV3 and Time Capsule are SLOW

Ive had an Apple TV for about 1.5 years.  I have been using an Airport Extreme as my home router with Comcast High Speed interet, and they have worked great together.. The speed was flawless.. and neve had to wait more than 10 seconds to start playing a movie.
I just replaced my AE with a 2GB Time Capsule because my back up drive had broken.  Ever since my internet speed on Apple TV has gone to crap.  I use Itunes Radio alot, and now I can't get it to continuously stream.  I also use iTunes Match, and it constantly stops and starts while playing music.  As for movies, forget it... It takes forever to get it started, and when it does, it buffers every 3-5 minutes during the movie...
At first I thought it was because I was backing up all the time, so I turned off Auto-backup on my MacBook Pro.  No change..
Is the Time Capsule not as fast as an Airport Extreme?  I haven't changed anything on my ATV3... or my modem.  I leterally switched out the AE for the TC.. got my HD backed up.. and that's it..
Regular interent seems fine (on my computer and ipad).. but Apple TV gets stuck all the time..

You do need to spend a bit of time checking the speeds of everything involved.
Exactly what model was the Extreme you were using??
If you still have it available you can rearrange the network and run both the AE and TC.
Certainly the AC model Extreme and TC are identical design and firmware, so there should be no real difference between them. The older models did have differences.. they used fairly different boards and different chassis.. I find placed side by side the Gen4 TC was slightly better wireless signal wise than Gen5 AE. (The TC is one Gen behind.. so they are the equivalent).
To start to figure out your problem you need to do some work to figure out where the problem is.
The WAN connection of the new TC has been reported as slow. The issue may not be the wireless, or lan side at all but the WAN connection to the modem. What model is the modem??
Please do some testing to check if you are getting full WAN speed. Test by using a computer with ethernet only connection.. wireless off.. to an internet test site. If this shows full speed, then next test:
Try by wireless with ethernet disconnected.
Test the laptop in the same location as the ATV. What link speed do you get?
Is the speed poor in this location?
Give some feedback and we can think up some more ways to test the problem.
There is one simple solution though.. plug the extreme back into network and run the TC in bridge behind it.

Similar Messages

  • Apple TV and Time Capsule Compatibility

    can i directly wire apple TV to time capsule to stream movies?

    A Time Capsule.. (TC) has no media ability whatsoever.
    And the ATV is purely a streamer.. it is not a media player.
    You can store your media files on the TC.. and you can plug the ATV into the TC.. and it is completely useless.. The TC has no way to stream video to the ATV.. and the ATV has no way to find files on the TC. Neither work in the way a proper NAS with media extensions work.. or the way a media player works. Everything must be handled by iTunes.
    So it is possible to store the movie on the TC.. pick it up on an ipad.. stream it back to the ATV via the TC. If this is what you mean. All smarts have to be in the software on the ipad to do it.. because the ATV and the TC have none.

  • Optimal use of iTunes with Apple TV and Time Capsule

    I’m undertaking a major “infrastructure” upgrade. This will involve Time Capsule and Apple TV. My current environment consists of 1 PowerBook and 1 Desktop PC running WIN XP. I’m running on a wireless network based off of an old Linksys Gateway (G-Cable). I’m backing up each device with separate external hard drives which are quite old. Shortly, I’ll be adding a 2nd Powerbook to the mix.
    My configuration plan is to install Time Capsule to backup all of the devices. I will then add Apple TV to stream iTunes content to my TV. My current Powerbook contains my iTunes Library which is nearing 70G.
    In regards to Apple TV, is it recommended to go with the 40G model and maintain the iTunes library on Time Capsule or other external drive?

    5 Ghz may help avoid interference, but it also has shorter range, it depends on the circumstances surrounding your location whether it's a better option or not.

  • Apple TV and Time Capsule: No computer needed?

    I'm thinking of using the Apple TV as a "home jukebox", connecting it into HT, using a spare LCD Monitor to display UI and Coverflow when listening to music.
    Can I connect a USB hard drive directly to it and access songs stored on it from the UI? What about songs stored on a Time Capsule? Or do I have to have a computer up and running iTunes to do either?
    I'd love to have a 24/7 solution accessible to other computers that doesn't require having a server computer up and running.

    You can't add additional storage directly to the tv by its USB port.
    Unless you sync you will need itunes running on a computer somewhere to stream a network drive will not work as a stand alone storage facility.
    One further issue you may run into is with your LCD monitor, I'm not aware of any that do component, there are plenty with DVI which will connect to HDMI, but I think you'll need one that is HDCP compliant.

  • ITunes, Apple TV and Time Capsule streaming questions

    I have a question about how to handle an Apple Tv with my new Time Capsule setup.
    Setup is as follows
    Macbook with 29g iTunes library, mostly music and purchased iTunes Music Videos. Some movies converted via Handbreak. All of that synced to my 160g ATV.
    Time Capsule with 300g of movies converted via Handbreak.
    Macbook Pro that has the movies on the TC as it's library, shared to stream to the Apple TV.
    I am connected with the Macbook by G, the Macbook Pro by N, the Time capsule by N. assume that the Macbook is off, so that everything is N.
    If I stream a movie, does the path go Macbook pro reads time capsule, time capsule sends the data to the MPB, and then the MPB streams to the ATV?
    Or, does the ATV read the path of the music on the TC, and stream it direct from there?
    I tried to play an online game (World of Warcraft) while watching a movie on the ATV that is on the TC that hitched / studdered / buffered like crazy.
    I want to eventually set up 2 ATVs both reading the media on the TC to stream. From the looks of things now, I wont be able to stream 2 at the same time, and definately not while playing online.
    I know there are a lot of threads out there about iTunes and wht not, i've read them and did my best... but i'm not a pro at networking. Not sure if I have settings wrong, or can improve something, or if i have just bad luck
    Any and all info, with the Idiots Guid explanation, is appreciated
    Thanks

    Update .... fixed this problem. 3 words:
    LINE OF SIGHT
    I had full signal on both my Laptop and my ATV before the fix. I figured with my tiny 900 sq foot home with the TC no more than 30 feet unobstructed from the ATV and Laptop that I would be fine since the signal was full.
    However, on a whim i moved the LAPTOP into the room with the TC and streamed to the ATV... and it worked FLAWLESSLY. I then logged on my online game, and it still worked flawlessly. I then opened Ventrillo (basically VOIP program to chat w people) ands till streamed flawlessly. I then opened up Adium and loaded Yahoo/AIM and it was still streaming fine.
    I then moved the laptop back into the next room, and it instantly hung.
    So i picked up the Time Capsule that was on a desk next to a wooden box that i use to store CDs in, and put it on top of the box. I then reloaded everything and streamed with laptop back int he next room and it was perfect. I was able to have all the above open AND surf the web (so we are not talking a DECENT amount of traffic on the same laptop that streams the movie to the ATV) and it was fine. I did notice a 1-2 second video hitch (not audio and no rebuffering) whenever I opened a website that had more than 40 photos on it or any video... i guess that coupled with the game, VOIP and IM software was too much traffic.
    So, I am happy to annouce that i have no problems streaming itunes or streaming movies from the time capsule to my apple tv. i am so happy. I was prepared to go and buy a mac mini and wire that and the apple tv to the tc. Instead, I am probably going to buy a second ATV for the bedroom.

  • Setting up wireless printer through Apple Airport and Time Capsule

    Hi, using Apple MacBook Air OS X and trying to set up a Brother 5370DW wireless printer.  I have used the install CD of printer, and added it to the Apple, but when I try to use it wirelessly it wants to know the Network Security Settings Information.  I have the print-out from the printer setup that printed out the Network Configuration, but it isn't helping me with what the setup CD wants.  I need to know how to find:
    SSID/ESSUD (Network Name)
    Authentication Method
    Encryption Mode
    Encryption Key
    The printout from printer setup shows some of this information, but not sure if it's what they want to register the printer's wireless signal.  The "Easy Setup" wizard doesn't seem to work and the types of utilities they mention for having these settings automatically set don't seem to be on this system. 
    I just want to set up the printer to work wirelessly, it works with the ethernet cable attached.
    The Cox cable signal comes into a Motorola modem, then goes to a Mac Time Capsule, which is connected by ethernet cable to a Mac Time Capsule.  However, there is a Ooma telephone unit that is also hooked into the Time Capsule if that makes any difference.
    Help sites with Cox tell me to contact router mfg, Apple says maintenance period and additional periods have expired.  If want further help need $50 for 30-days.  Any guidance or referral would be appreciated.

    SSID/ESSUD (Network Name)
    Authentication Method
    Encryption Mode
    Encryption Key
    SSID/ESSUD = the Network Name of the Time Capsule's wireless network
    Authentication Method = the Wireless Security mode (WEP, WPA, or WPA2) of the Time Capsule's wireless network
    Encryption Mode = If Wireless Security is set to "WPA/WPA2 Personal" on the TC, then this mode = TKIP; if Wireless Security is set to "WPA2 Personal," then this mode = AES
    Encryption Key = wireless security password of the TC's wireless network

  • Apple TV and Time Capsule

    I have the 160gig ATV, but I am not even close to finished copying my DVD library to my IMac and already have the 500gig full.
    I read that the Time Capsule can be used as a general network storage drive.
    My thoughts at this time is to put the Time Capsule on my home network and plug my IMac and the AT direct to it via wired Ethernet connection and only use the 1tb Time Capsule for media storage.
    At this time I am not storing anything on the ATV, I am streaming all the media from my IMac.
    1. Will the ATV be able to see the Time Capsule if I move all my movie files there?
    2. Will the library still need to be associated with my ITunes on the IMac?
    Thanks,

    Welcome to the  Discussion Forums.
    If the time capsule can indeed be used for general storage then yes you can use it for your itunes library. I'd been wondering whether the time capsule HD can be used for general storage as well, I'd been hoping it could but didn't really know.
    The library would still need to be associated with itunes and itunes would need to be open to stream from the time capsule.
    One more thing to consider is that network storage is much slower than local storage, it should be OK for streaming to the tv for viewing although some have had problems, but you certainly won't be able to load full length movies onto it in a minute or so as you would with a local drive. This may not actually be a concern to you though as adding content to your library is pretty much a background process anyway.

  • Apple TV and Time Capsule with 5ghz

    Hi.
    I have an Apple TV 3rd. generation and a Time Capsule with 2.4 / 5 ghz wifi capability.
    I was wondering that if I connect the Apple TV using the 5ghz network I could improve the speed of download in particular to contents in mi iMac that is connected to the time capsule too.
    Using the traditional wifi 2.4 ghz I can  access my itunes network on the Apple TV.
    But when I switch to the 5GHZ network, I can´t.
    Why?
    Any help please!
    Regards, Edgardo

    5 Ghz may help avoid interference, but it also has shorter range, it depends on the circumstances surrounding your location whether it's a better option or not.

  • New Apple TV and Time Capsule

    All,
    I'm wondering whether it will be possible to stream movies and photo's directly from a time capsule to the new Apple TV.
    Oops......this question was already posted. Answer seems to be simple: not possible!
    Message was edited by: SonRon

    It is pretty simple..
    Setup the TC in bridge and plug it into the Netgear.. I would leave the netgear as the main router for now, although in the future you can swap things around. The netgear firmware may have issues with bonjour and airplay/airprint?? Does your ipad print ok now?
    You can setup the TC using Mac, PC (at least up to win7) or iOS.. they all have airport utility available.
    Bridge mode is set differently depending on the version of the utility. This is v5 and how the windows one will look (at least similar to).
    v6 will be as
    With the TC in bridge you will still create a wireless network.. and give it a different name from the netgear.. then all the apple devices can connect to it. Use ethernet rather than wireless if the imac is on the desktop with it. Much faster and better for using Time Machine backups.
    If you run into any issues.. just post the particular issue. It will take a bit of getting used to, but isn't hard.

  • HT4262 My wifi network only works when I am in the same room as the time capsule. The airport relay and time capsule are showing green.

    My wifi network  is down in the entire house apart from the room where the base station is located. The Time Capsule and Airport Express are green lights. Any suggestions?

    Looks like massive interference issues.
    Are your walls made out of sheet-rock instead of drywall?
    Also if that room is near a washroom or Kitchen, that would explain some things.

  • Apple TV and Time Capsule 802.11n -- idle timeout and group key stuff...

    I've been having some wireless issues since moving to a Time Capsule to provide my 802.11n service.
    I have my time capsule setup as an 802.11n only router, on a 5 ghz band only, with WPA2 security (AES-CCMP.) My reception is great -- but I've noticed in the logs that there's an idle disconnect that seems to occur about every 10 minutes.
    What seems to be happening is that when the idle disconnect occurs, the AppleTV renews its connection. The problem, at least 90% of the time, is that if the "group key timeout" value in the Airport Admin Utility has been passed AND the idle timeout occurs, the unit appears to be unable to connect to the network unless you reboot OR reenter the network password.
    The Time Capsule is setup strictly from a networking standpoint as a wireless bridge -- I have an existing network DHCP server, and during the disconnects, a DHCP renewal is not occurring.
    Another observation when this issue is occurring: on the "Network" settings page, instead of selecting wireless network, you can select TCP/IP, and select "DHCP" and the unit will state that it has successfully connected to the network, and states the network name. The Time Capsule though doesn't show an active client; I have to assume this is some sort of bug.
    Since the unit works fine after a reboot, I have to assume something isn't quite right with the way it is attempting to reconnect to grab an update group key after an idle timeout occurs.
    I'd like to test this further, but I can't find anyway in the Airport Admin Utility to change the idle timeout value. There's a place to enter the group key timeout, but not the idle timeout.
    Has anyone else noticed this behavior and found a way around it?
    Message was edited by: Matt Domenici
    Message was edited by: Matt Domenici

    Just one more follow-up post to say that I continue to have the same problem. (Just picked up my TC and aTV on Tuesday and didn't get a chance to do too much with it until this weekend.
    I have the TC running in bridge mode to my FIOS Actiontec router. The Actiontec does DHCP for the home network (has to because of paculiarities with FIOS on MOCA with a cable TV set-top box) and runs an 802.11 g network for all my non-N hardware (iPhone, older computers, etc.). The TC runs 5 GHz N-only, and the aTV connects to that. I set things up this way because I wanted to keep the aTV and my N-capable computers on a dedicated wireless channel for speed.
    Alas, I'm afraid I'm going to have to use the aTV on the G network, or perhaps ethernet, until this problem gets sorted out.

  • Apple TV and Time Capsule whith computer off

    I want to use the Time Capsule's hard disk for my documents and iTunes library (wifi access from all my computers). I would like to by an ATV to play my music and movies, but i would like to do it with the main computer off. Is it possible, or i need to have the main computer always on?

    buscador008 wrote:
    Do you know if this is the same for a multimedia hard disk?
    it doesn't matter what sort of external drive it is, the applet can only connect to a running instance of itunes via home sharing.

  • The AirPort Extreme and Time Capsule are the exact same thing apart from the ability to backup wirelessly, right?

    The wifi speeds are the same, right?

    A Time Capsule is an AirPort Extreme with a built in hard drive. Wireless speeds are the same.
    You can backup to the Time Capsule using either a wired Ethernet connection or a wireless connectin.

  • My Windows Laptop does not connect to my apple 4th generation time capsule can not connect to internet.

    I have a HP laptop running Windows 7.  I a habe a 4th generation time capsule for wireless internet.  everytime my laptop restarts it will not pick up and run the internet.  i have to run the trouble shooter program to get it to reconnect.  Sometimes this works sometime it does not the laptop and time capsule are both up todate on all the softwhere.

    Is the TC working in router or bridge mode??
    Have you set SMB compatible names.. short, no spaces pure alphanumeric.. not apple names.
    Have you set wireless with different name for 5ghz.. and set channels manually and tested them.
    11, 6, 1 for 2.4ghz in that order. Low.. say 36 or 40 and around 150 for 5ghz.
    Test with no wireless security.. is it then working.. if so, then set wpa2 personal security with a password of 10-20 characters pure alphanumeric.
    On a computer /device that does work find out the following.
    DNS and Gateway.
    When the PC connects to the wireless does it get the right values for DNS and Gateway.. if not then the TC is either incompatible or wireless driver is not compatible.
    The fact that your windows is up to date does not mean the wireless drivers are.. Intel make the worst drivers.. if the laptop has intel wireless card. Expect trouble.
    Download direct from Intel the most current driver and the last 3 or 4 available.. not even the latest is a guarantee it will work.
    Even if everything is right.. dns gateway.. connection.. security.. wireless channel.. it is wireless.. it can still refuse to move packets.. it is simply the nature of the beastie. Wireless is 80% voodoo still.
    Buy a different wireless chipset USB stick.. or get a wireless router like a TP-Link.. very cheap, $30-50 and use it as a WAP plugged into the TC.

  • How can I tell if my computer (2x2.26 Quad Core Xeon MAC Pro) and my Airport Base station(Airport Extreme 1Tb Time Capsule) are Gigabit compatible?

    How can I tell if my computer (2x2.26 Quad Core Xeon
    c Pro) and my Airport Base station(Airport Extreme 1Tb Time Capsule) are Gigabit compatible?  I want to add a Cisco switch to the network.
    Thansk
    Tony Breuer

    All Mac Pro's ever made have shipped with gigabit ethernet.  The last non-gigabit tower desktop Apple made was the very first generation PowerMac G4's back in 1999.
    Similarly, all Time Capsules have been gigabit ethernet as well - never been one that was not.

Maybe you are looking for