Apple web site videos not working

I'm using Safari for Mac ver. 5.0.3 and none of the videos on the Apple web site are working. The audio is doubled also. Help

Hi,
Check to see if you have any Safari Extensions installed. From your Safari menu bar click Safari / Extensions. Turn that off, relaunch Safari.
If Extensions aren't preventing you from viewing Apple videos, reinstall QuickTime here.
http://support.apple.com/kb/DL923
Then repair permissions.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US 
Carolyn

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