Appletv cant login to itunes store to rent movie

i can browse trailers, listen to internet radio, and anything else requiring a connection but when i try to rent a move, the progress spiral comes up and simply keeps spiraling with no connect to itunes store. all network connections and settings seem fine and ive used the correct appleId and password.
anyone have thoughts on this?

I just spoke with Cogeco as I am really p**d at the moment. I was able to rent a movie yesterday (that took three attempts) and it downloaded without any issues, but when I went to watch it today all I saw was "authorizing..." for some 10 minutes. I have now reset my AppleTV and cannot get the unit to authorize on the itunes store.
Then my call to Cogeco who after 20 minutes of trying to say it must be my fault or Apples as they do not block anything I stated that I will move my service to another provider and sue they for compensation for the movies I rented they escalated me to a supervisor who said they do not support AppleTV units so it is my problem. I informed him that I will move my service as it is my ISP causing the issue and not Apple he then backed down and suggested sending a ticket in to investigate. He (Richard) said he will contact me this week to let me know if they find anything.
My gut tells me they have broken Apple's DRM authorization with a man-in-the-middle deep packet filter application so I suggested they look at their deep packet inspection tools as something is screwed for people like me trying to use AppleTV systems. Of course they do not have anything like that...
I will let you know what happens but I am going to look at Bell's new fibre option just in case.

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