Application creative cloud can't be opened -1712

I am trying to change accounts for my creative cloud - so i am trying to uninstall it and then download again - is there a better way?  right now i cannot even get it to open, i get the error message "application creative cloud can't be opened -1712" can anyone help?  i just want to put my new account on my computer and take the old account off.

Are you getting error -1712 MAC?
If yes then open Activity Monitor from Applications/Utilities.
Then Quit Creative Cloud process.
Then try to launch.
If it is not working, then restarting computer once might fix the issue.

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