ARD app

After reading general info (5 pages of A discussion on the ARD function and A link to another web site addressing the security risk of the remote desktop function) I clicked on "branches of to new discussion" and got " Unauthorized, Access to this place or content is restricted. if you think this is A mistake, please contact your administrator or the person who directed you here" What I wanted to know was what would be the result of deleting the entire thing. I will never , ever, use this, and, if it poses, A, serious security risk, (as I have read) there is no reason for me to have it in my system. Any thoughts on this would be helpful and enlightening. Thanks for any help.

Just DO NOT enable System Preferences -> Sharing -> Remote Managment.
Also DO NOT enable System Preferences -> Sharing -> Screen Sharing, AND Remote Login, AND Remote Apple Events.
Also do not install software that would provide remote screen sharing, this includes Skype, Google Talk, TeamViewer, LogMeIn, GoToMyPC, etc...
As long as the software is not running, no one is going to be able to use it to connect to your system.
By default none of these services are enabled. Out-of-the-Box, Mac OS X does not enable services that would allow remote systems to access it. You have to intentionally enable them.
Also if you use good secure passwords on all accounts, it is unlikely anyone would break into your Mac, even if you enabled some of these System Preference services.
What I wanted to know was what would be the result of deleting the entire thing.
You are just asking for problems if you remove standard Mac OS X software. Stuff that you do want to use may have shared libraries. Future software updates may not work correctly if it cannot find the old versions to replace. Or a future software update may just add it back in, which means you are just getting a short term false sense of security.
I will never , ever, use this, and, if it poses, A, serious security risk, (as I have read) there is no reason for me to have it in my system.
If you do not enable it, then it is not going to be a security risk.
In all the years of participating in Mac related forums, I have only seen remote desktop access invasion happening when someone was using very poor passwords AND they had Screen Sharing or Remote Management enabled, or someone convinced a novice to install TeamViewer via a SCAM and gained access that way. I have never heard of anyone being broken into when no remote services were enabled.
Oh yea, and when an X-spouse or X-Boy/Girl friend used insider knowledge to gain access. But a Cold break-in just does not happen with Macs.

Similar Messages

ARD has no windows or menus after migration

After using Migration Assistant to move from a MBP Core 2 Duo machine to a MBP i7 machine, ARD opens with no windows and all the menus are grayed out. Usually when I migrate, ARD asks to have the serial number reentered but there was no request or option to do so this time. I have removed the plist and ARD app, then reinstalled, but the same thing happens.
Any ideas?
Thanks,
Monte

I'd suggest reading the great articles by participant pondini regarding Time Machine. Maybe the annswer is there.
http://pondini.org/TM/Home.html

ARD 3.3.2 Client Computer "OFFLINE" HELP?

Hi,
I have ARD 3.3.2, my master computer is a macbook pro and my client computer is a macpro
The macbook pro is connected via wifi
The macpro is connected via GIGABIT ethernet
This set up has been working amazingly for weeks and all of a sudden tonight i cannot connect to the macpro, iv'e even tried my free chicken of vnc app to connect and thats coming back with permission errors, and that always works.
ARD app is saying the macpro is "offline" Iv'e unpluged the router, restarted both machines and no luck. The internet is working fine on BOTH computers.
The only thing I can think of is that my macbook pro is on 10.6.5 and the macpro is on 10.6.4 but as its too late this evening i wont be able to update the macpro till tmrw
P.s Remote Desktop management is still switched on in the system prefs, i even turned it off then back on but no luck
Help, thanks
Message was edited by: Daz1761

Have you tried deleting the client in ARD and then try to add it back? That seems to fix quite a few problems like this.
I have a similar (or possibly the same) issue with one of our client computers. It has been working fine for months, but last week or so it appeared offline. When I tried to delete it and add it back, I couldn't. It didn't show up in the "Scanner" and when I tried to add it manually with the IP address it saw it, but authentication failed. And I'm sure I have the correct username/password because I have another computer with ARD that can see it and control it just fine. And I've even deleted it and added it back on that computer with no problem. It's really strange. I haven't been able to figure out how to get it working again.

Accessing a Windows computer via ARD

Just downloaded the ARD app and have successfully connected to my wife's MacBook, but I'm having troubles connecting to a Windows XP computer using RealVNC. I'm not sure what user name and password ARD is looking for from the XP computer. When connecting to the XP computer via RealVNC viewer, I'm not asked for a username (It's greyed out) but only a password.
Any insights?
Thanks in advance.
Lobo

Hi
From the mac can you telnet to the PC on port 5900? Instead of paying for the Enterprise Version of RealVNC to install on the mac you could have used the free RDC for Mac:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=68346e0d-44d3-4065-9 9bb-b664b27ee1f0&displayLang=en
Tony

Unable to conrol screens on 2 ARD clients

I am having a problem with two client systems and have never been able to take control of the screen through ARD. You can call them the "Unruley Two." I can do everything else including share my screen to them. The ARD app. works properly on other clients with the same exact setup. I'm now pulling my hair out because I've repeatly checked preferences and sharing again and again and still have not been able to control these two.
I'm running the latest ARD v2.2 (10 client) with all systems running Mac OS X 10.4. I believe the two problem computers may have had version 2.0 installed prior to v2.2. -should that matter?
Could this be related to a .plist file?
Any ideas.
Thanks
iMac, Xserve, iBook, G4 PowerPC Mac OS X (10.4.3)

These two clients are behind a NAT router while others clients are using a Airport connection. I found another post that states "ARD uses port 5900 for Observe and Control functions" So I think I may have my answer if I open that port.
Anyone else have this issue?
iMac, Xserve, iBook, G4 PowerPC Mac OS X (10.4.3) Mac OS X (10.4.3)
iMac Mac OS X (10.4.3)

Apple Remote Desktop 3.7.1 Install not validated by App Store

I'm writing this incase anyone else happends to find them selves in a similar situation.
Problem: Upgrading to Mavericks forced an upgraded to Apple Remote Desktop 3.7.1. Whatever links it had to purchased apps in the App Store were broken and I was prompted by a registration window when I opened the ARD.
Solution: I copied Apple Remote Desktop 3.7 from my MacBook Pro running OSX 10.8 and replaced the effected copy instaled Mavericks upgrade. For whatever reason this corrected the issue updated the copied 3.6.1 ARD app to 3.7.1 and repaired the App Store purchased links.

I agree the new Remote Desktop 3.7.1 is very laggy. All my machine are up to date with patch, same issue..
Gary

ARD Mavericks

I have a copy of ARD 3 and I am trying to install it on my Macbook Air running Mavericks. Obviously, when I launch Remote Desktop, I am getting the message "A newer version of this software already exists on this disk". Of course, if I continue with the install, RD will not work. I trashed RD and tried to install ONLY the Remote Desktop Admin but I still get the same message. Naturally, I want to be able to view and control any Mac on the network. I want the Admin on my MBA.
If a newer version of ARD exists on my disk where is it? If I do a search, only Remote Desktop Connection and Microsoft Remote Desktop comes up. Is there a newer ARD app that I need to download and install?
Again, I want to install ONLY the Admin software on my MBA so I can view and control any Mac on the network.

What you're describing is 'normal behaviour'. When trying to install a version of ARD that is not the App Store version on an OS newer than 10.6 (Snow Leopard) you need to copy the application first and then run Software Update.
Steps you take to do this are:
1 Launch the installer
2 Control/Right Click on the 'RemoteDesktop.mpkg' Installer Icon
3 Select 'Show Package Contents'
4 Drill down through the Contents folder to the Installers folder
5 Control/Right click on the 'RemoteDesktopAdmin.pkg'
6 Select 'Show Package Contents'
7 Click on the Contents folder
8 Copy the 'Archive.pax.gz' file to your Desktop
9 double click on the 'Archive.pax.gz' file to unpack the file
10 A finder window will appear displaying an Archive folder containing three folders - Applications, Library, System
11 Click on the Applications folder and copy the Remote Desktop application to the Applications folder on your hard drive
12 Launch Software Update
13 After the update launch Remote Desktop and it should now work as expected
Hopefully that should help?

Acrobat 9.3.4 - OS 10.6.4 - Network Logins Problem

We have 25 new Imacs running Acrobat 9.3.4 with OS 10.6.4 logging in with network accounts on a Mac XServer with Open Directory. Acrobat will open for about 20 seconds and then "close unexpectedly". It happens on every computer. Does anyone know of a fix for this????

I did a complete removal, including the hidden ARD files and then did a permissions repair, disk repair and a new installation from disk of ARD 3.1 and then upgraded to 3.4 (with no intermediate updates). The problem has been reduced but not eliminated.
Since the reinstall, the ARD app has shut down, without any warning, twice and then it restarted normally when told to re-open. So far it has NOT frozen the computer. When I do scans, across many different sub-nets, ARD seems to find the "new" computers and will handle them normally. When the ARD shuts down without warning it does not seem to matter if any others apps are running or not. One shutdown occurred when ARD was the only open app, while the other quit occurred when a couple of others app were running.
ARD 3.4 still has the problem that 3.3.2 had in that a computer found on a previous scan and entered into the All Computers group but which is then shut down and the DHCP lease expires, will not allow a new computer to be entered if it has the same IP address that DHCP assigned to the old computer. I have to delete the old computer from the All Computers list and then re-enter it when it shows up on a later scan with a different IP addr. Like I said this existed for the last couple updates of 3.3 so this problem is NOT 3.4 specific.

Few of my amount_cr lines are missing from the query, check GL_JE_LINES_V.

I have a discover report which have 5 union all, and one of the select statement brings the information about the cr.type like 'MISC'from the table called ar.ar_cash_receipts_all cr.
This query basically brings the information of amount_dr and amount_Cr from the general ledger table, the navigation for the same is as below.
Navigation:
Enter journals
pick some Batch Name
Click find button
Place cursor on the line item from the list that has Journal Name like Miscellaneous receipts
Click on Review Journal.
When you check the record history pulls the information as GL_JE_LINES_V.
I am not able to pick few of my amount_cr values.
Tables and joints used for my query is as below.
Please correct me if i am missing any information.
Thanks in advance.
Archice
APPS.ra_customer_trx_all ct
,AR.ra_cust_trx_types_all ctt
,AR.ar_distributions_all ard
,apps.hz_cust_accounts_all cust
,AR.hz_parties cust2
,AR.ar_adjustments_all adj
,GL.gl_sets_of_books books
where
adj.set_of_books_id=books.set_of_books_id) and
nvl(adj.postable,'Y')='Y') and
adj.adjustment_id=ard.source_id) and
ard.source_table='ADJ') and
adj.customer_trx_id=ct.customer_trx_id)
and ctt.cust_trx_type_id=ct.cust_trx_type_id) and
cust.cust_account_id=decode(ctt.type,'BR',ct.drawee_id,ct.bill_to_customer_id)) and
cust2.party_id=cust.party_id and
ctt.set_of_books_id=books.set_of_books_id(+)

Hi Blushadow,
Thanks for responding my query, here is best i can mention further regarding my query problem.
The code which I have posted earlier, has been coded by some other technical person, I have posted part of the main query which pulls ‘MISC’, the posted query is not pulling all the amount_credit (amount_cr) column information, few of the lines are missing,
The amount_dr, amount_cr is basically called form GL_JE_LINES_V, I have checked this from record history, I want to know whether, I need any further tables to be added for the existing query, in order to pull the missing amount_cr
Lines.
Basically, when we check the description of the view GL_JE_LINES_V
We have few tables.
GL_JE_LINES JEL
, GL_CODE_COMBINATIONS CC
, GL_JE_LINES_RECON REC
, GL_SYSTEM_USAGES USE
I would like to know is there any way to use another table instead of
GL_JE_LINES_RECON REC, because when I query it, I wont see any data from this table and this have two major joins in the mentioned view called GL_JE_LINES_V.
Regards
Archie

Is the OS using parentalcontrolsd: RemoteService and xpcd: for Maintenance ?

I'm trying to flush out some weird OS activity that I just started noticing on my (3) different 10.9.5 Mac platforms.
Is the OS using parentalcontrolsd: RemoteService and xpcd: Interprocess Communication and Services to launch scan, observe, I/O messaging, maintenance and repairs on the OS ?
This may have been going on for awhile, but I just began noticing similar and random events on my (MBP, Mini, MacPro) Console Logs that have occurred while the systems were either being used during the day, or idle overnight. Parental Controls have never been setup on any of these systems, each has only one User Account (Admin Level), all are on my in-house RFC 1918 Network via PW protected Airport Extremes. I just began observing these events, and now beginning to save the logs when they occur and just doing some research.
Some of the events are identical across all platforms, some are different, all are at different times of the day, all launch parentalcontrolsd: (RemoteService) that conducts either a scan, access, process or observe event (FSEvent, Cache API, I/ODevice, Kernel). Most of the parentalcontrolsd: events launch a xpcd: command line of varying sorts, so I know it is activating message traffic.
I haven't knowingly observed any of the events as they occurred yet, but just installed Snitch on all of the platforms and will start watching and logging. If anyone knows if Apple uses this method for their automated update and error correction, you'll save me some time wondering about this activity… After some thought if it's justified, or nefarious. I think the ARD.app, ParentalControls.app and FindMyMac.app (Location Services) have the potential of being terribly misused by a ne'er-do-well...
Incase it turns out to be the latter, does anyone know some command line to remove the ARD.app, ParentalControls.app, FindMyMac.app without throwing kernel panics and errors in the remaining OS ?

I thought about doing what you suggested but was worried that it might try to start setting up a new partition on the hard drive and trash my existing system. Any idea if this is a safe method to test it ?
BTW the Snow Leopard CD came with iLife & iWork and is sold as a bundle called "Mac Box Set" it was on special and was cheaper than just iWork or iLife alone.

Apple Remote Desktop

I have an issue with apple remote desktop, and a network account.
i have install the app in my desktop network account, once the application finish installing.
Asks me for a password, i change the password input the serial number import the list.
Once all is done close the application, came back to ARD, and asks me for the password, after inserting came back with wrong password, so i have to change it . then all my setting are lost no list are there and sometimes ask me to input the serial number.
Feeling lost here.

My first guess is that your network account does not have administration privileges to the system. That can cause ARD to not save the password even if you provide a valid user ID and password to install the application. If your account indeed does not have admin privileges, you need to log into the system with an administrator account to launch the ARD app at least once. It should then hold the password and allow you to use the app from your normal account.
Hope this helps.

Task server and data collection

I'm going to be setting up a task server shortly, to help centralize the collection of asset info. When I add computers to my ARD Admin app, I'm going to stagger the timing of report data upload by department, so that I don't have hundreds of machines reporting in all at once.
I'm wondering, after I configure all this, when my junior admins ad a machine to their ARD app, they'll wipe out the upload schedule I've already set. They'll need to Uncheck the box to 'Apply default data upload schedule', right?
thanks,
Darrin

tom,
>Where is this info (the IP address) kept? How do I force the services to
>use the NIC on the 10.x subnet????
Is the 172 network the first NIC?
Jared Jennings - Data Technique, Inc.
Novell Support Forums Sysop
My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org

No computers in scanner section?

I added a new gigabit core switch (3Com) to our network last week to replace the smaller (Asante) switch we had been running. This only affected our internal network topography.
What I'm now noticing is that in ARD 3 all of my internal clients in any of my lists only show as "VNC On" and they no longer show any other attribute in that list other than IP address.
As well, a scan of the "Local Network" in the Scanner shows now ARD clients. There is no firewall turned on the local network.
Any idea what this new switch might be preventing from being broadcast?

have you tried restarting your ARD app since the switch change?
if it is indeed the network and not ARD then it has to be something with ports not being open on the new device.

Remote Desktop crashes on launch.

Hi all,
I'm stuck as to why I'm getting this problem: when I launch Apple Remote Desktop, it crashes right away. I trashed the old ARD app, emptied trash, rebooted my Mac, installed ARD 3 from CD, updated ARD 3 to the latest version available today, repaired permissions on my local HD using Disk Utility, but no change.
In Console, I get:
09/04/30 17:56:20 com.apple.launchd[175] ([0x0-0x2c02c].com.apple.RemoteDesktop[400]) Exited abnormally: Bus error
And also:
09/04/30 17:56:32 com.apple.launchd[175] ([0x0-0x2d02d].Remote Desktop[407]) Exited abnormally: Bus error
Any ideas?

You might try removing the copy of ARD you've installed using the instructions here and reinstalling. Make sure you update to the latest version before you attempt to launch ARD for the first time, particularly important if your disk of ARD installs a version prior to 3.2.
Hope this helps.

.plist missing/disappeared

Hello All. I have ARD 3.2.2 Unlimited installed on my MBP and one of my Xserves (10.5.5) at school. Today I am home recovering from surgery and trying to manage a couple of issues on one of my lab machines. I connected to my Xserve and launched the ARD 3 (same version) but nothing happened. Not a beachball, just a blue dot under the app icon, but nothing else. After a few of those retries, I checked my prefs folder and I find a single RemoteDesktopAgent.plist. I checked the prefs folder on my MBPro (which has essentially the exact set of info as my ARD on my Xserve) and I see three .plists (RemoteDesktopAgent.plist, RemoteDesktop.plist, and RemoteDesktop.plist.LessTechBkup). Can these be "moved" to the Preferences on to the Xserve from home or would anyone venture a quick way to get back up and working again. I can't get to school to reinstall the software for a few days, but I am hoping to be able to manage from home if possible) My servers and machines are all behind my ASA 550 and I don't manage the appliance myself so I'm only able to manage thee machines via the ARD app via the ARD on my Xserve. I know, I need a better way to do this, but it has been enough for me so far. Thanks so much.

Holy smokes. We should try this back from the beginning. Yes, you can copy the preference files from your MBP to the XServe without any problems.
If the firewall allows, just do a Copy Files from your machine and choose the 3 preference files on your computer. Then on the Copy Items window, tell it to "Place items in" for those 3 files to "Same Relative Location".
If you aren't able to copy through ARD, do you have any sharepoints on that server that you can connect to and copy the files onto the server. Then drag and drop them into the folders they belong.
Even though you don't see a spinning beachball doesn't mean its not there. Seems like through ARD, you will rarely, if ever, see a spinning beachball. Usually it just shows the arrow cursor.
If the preferences don't fix it, just say. Maybe something in your system.log will say why the application is hanging up.

ARD app

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