ARQ: Manager Id manual selection from the list???

Hi,
I had discussed in my other thread here that, in some of the cases, a user may not have manager id for some reason either in HR or AD. For such users, the option is to select manager id manually from the list by pressing F4.
The problem is that, as soon as a manager id is searched, this will display "all" the users available in GRC system: requester, manager, role owner, other dialog users and even background users!
This causes the requester to select incorrect manager id and exposes all the irrelevant users from GRC system.
May I know how I can control this? Or do we have any other way to handle this?
As I know, there are following options:
1. Maintain users' details properly either in AD or SAP HR systems
2.In case of non-availability of manager id, route request to appropriate team/person who can take proper decision (which I have done currently)
Does any also suggest/endorse an idea to modify the default search ability of ARQ?
I would appreciate if we can have ideas/suggestions on this.
Would be waiting for kind responses.
Regards,
Faisal

Dear Alessandro,
Thanks for your reply.
Regarding :
I understand your concern regarding correct/wrong mangers. But in case that manager information is wrong in LDAP/HR from which source should GRC get the correct managers?
I would share on thing and that is, for contractors (for example) some how manager details are not maintained in LDAP (as in SAP HR only permanent employees' HR data is maintained).
I could not get the first 3 lines of next paragraph and I think this is not the issue
Basically you can say who ever is a manager can also be a manager from someone else. But it is possible that someone who is not yet a manager can be a new manager and has to be defined as manager in ARQ.
The issue that, for some type of employees (contractors), manager details are not maintained neither in LDAP nor in SAP HR system. Therefore, in such cases, manager field is empty. But let me tell you there are managers for even contractors, but not maintained in LDAP due to the maintenance responsibility and gathering this information from different department is assumed to be a big and painful task.
But these managers (for contractors) are definitely available in GRC system as approvers. Therefore, for users (contractors) whose manager is not maintained, manually it is to be selected from the search option. If we start searching for a "suitable" manager, then it displays all the users available in GRC system (because they are created in SU01).
Also, we might face similar problem at the time of forwarding a request! Actually, a manager should only see the list of other managers, not all users!
Similarly, a role owner will intend to forward his responsibility to another role owner only!
Therefore, we should only see the relevant users from the search, but not all!
Please share your valuable inputs.
Regards,
Faisal

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