"ARRAY DEGRADE" message on my Qosmio G20

Hi everyone,
I have a qosmio g20 and for no reason when i start up the following message appears:
ARRAY-1 is DEGRADED.
I tried allmost everything, uninstall raid utility, format both disks but I still get the same message.
I also get the same message when i try to mirror the two disks.When reaching about 90% of mirroring an alert pops up again stating "array 1 degraded,one disk is missing".
Hope someone can help me.
Many thanks,
Kozach75

Hello Kozach75
This message appears if the RAID controller detects some problem with HDD. On this way it is not possible to say why this happen but it can be some serious hardware problem. Please contact service partner and let them check the unit. G20 is a new unit and the valid warranty will cover all costs.
Check this page http://www.csd.toshiba.com/cgi-bin/tais/su/su_gaspLocator.jsp?pf=true .
Good luck!

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    I am presuming this is the entry that relates to the TV Tuner. I tried updating the driver from there (just out of interest) by entering the path to where the dowloaded driver resides, and the message I got was (paraphrasing) 'No newer version of the driver already installed found'
    So, perhaps I've just been leading myself (and those who have tried to help) up the garden path.
    Once again, thank you for your help.

  • Qosmio G20 and Windows 7

    Hi there,
    I've got an old Qosmio G20-115 that uses the RAID controller for the two hard disks. I've tried installing both Windows 7 (RC1) and Windows Vista but I'm always getting stuck at the point of Windows installation detecting the hard drives. After reading various reports from this forum and other sources around the web, I've tried on numerous occassions to get the installation to detect the disks using drivers from various different sources but to no avail.
    Is there something more fundamental I'm getting wrong? What should the RAID settings be set to in the BIOS when trying to install an OS? Has anyone managed to get Windows 7 (RC1) working on their G20? Has anyone got some drivers that they've tested and managed to get Vista/Windows 7 onto their G20-115s?
    Any help or suggestions would be appreciated.
    Thanks in advance.

    Hi Boarder,
    Thanks for your reply. The G20 is old, but the hardware (aside from the RAID controller) is still very generic isn't it? Is there a specific piece that won't work with Windows 7?
    List of drivers I've tried so far (both XP & vista)
    http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=75318
    http://cdgenp01.csd.toshiba.com/content/support/downloads/raid138.zip
    http://www.birseyindir.net/driver/Toshiba_Qosmio_G20_notebo___39871.html
    http://support1.toshiba-tro.de/tedd-files2/0/raid-drv-20071112143256.zip
    All to no avail. I've even tried installing Vista but keep getting the exact same issue - none of the drivers seem to pick up the hard drives.
    Thanks.

  • TV tuner doesn't work on Vista - Qosmio G20-127

    My TV tuner doesn't work on Qosmio G20-127. Or should I be more specific it is not recognised at all, Media Center says there is not tuner hardware. I don't even know where would I install the driver, even if I had it. The only unrecognized device in device menager is 'Multimedia Video Controller'.
    Did anyone have this problem or maybe still does? What are my options? Besides going back to WIN XP MCE. :)

    So, I managed to find G30 driver for the TV tuner and installed it to 'Multimedia Video Controler'. And it seems to work. I downloaded the driver from toshiba's official site[url href=http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/vista_drivers.jsp?macId=&mode=allMachines&userOS=& action=search&selCategory=2&selFamily=381&selSerie s=171&selProduct=627&selOS=26&selType=218&country= 52&language=13&search=]here[/url].
    Message was edited by: srdan

  • Qosmio G20- 121E - unable to order Recovery disk

    Hi,
    I had accidently deleted the Qosmio player partition in my hard disk and now i am unable to install windows on my disk.
    When I try to install windows it shows a blue screen with some memory location address and etc
    I think the disk partition table is corrupted and i dont have recovery cd with me.
    When i try this link [https://backupmedia.toshiba.eu/landing.aspx|https://backupmedia.toshiba.eu/landing.aspx] it give me a message like this
    *For your device no recovery medium can be ordered, because it comes either not from the region of Toshiba Europe, or it is too old for this service.*
    Please help me to recover my laptop or please give me a valid link to download the recovery CD.
    Model No: Qosmio G20- 121E
    With regards ABHI.

    Well, as far as I know G20 supports RAID and therefore you will have to install the RAID driver in order to be able to recognize the HDD...
    The RAID driver can be downloaded from the Toshiba European driver page.
    Download it, unzip the package and use the freetool called nLite to include the files into the Win XP OS.
    The nLite will create a new XP disk together with the needed RAID drivers.
    PS; if you need more details how to use nLite then google simple... there are a lot of websites regarding this theme!

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