As a novice computer user, I wonder why I'm often getting "white-out" (program/app I'm working in goes totally blank onscreen). If it makes a difference, I'm working 99% of the time on battery, not AC, power. What causes this?

As a novice computer user, I wonder why I'm often getting "white-out" (program/app/site I'm working in goes totally blank onscreen). This is when I'm Internet online. If it makes a difference, I'm working 99% of the time on battery, not AC, power. Some of the possibilities I'm guessing are: glitches in my Verizon FiOS Wi-Fi providership?; staying too long on a site that's waiting for me to finish and "Submit"?; computer hardware prob (yikes, I hope not! It's brand new). Any ideas out there?

When this 'white-out' occurs, is the display 100% white with no error message and no menu bar?
Does this occur when you are using Wi Fi or connected to the Internet via the Ethernet cable?
Ciao.

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