At my wit's end with Microsoft Exchange! Please Help!

Here's the scenario:
Purchased a 3G iPhone on Sunday and I am trying to sync to my corporate outlook e-mail through Microsoft Exchange. If I don't get this working soon, I am returning it because I am running out of patience and I need my work e-mail.
Important Fact: I previously used a Palm Treo that also used ActiveSync. Two minute easy set-up and worked FLAWLESSLY. So the issue is NOT the server from what I understand.
I used the same exact settings for the iPhone and when I try to add the account, I get this message "Exchange account verification failed".
I have tried:
adding /exchange after the server name.
adding /exchange/ after the server name.
disabling SSL. enabling SSL.
adding the domain name in the optional domain field.
adding my user name as domain\username.
I am being cap sensitive.
NOTHING has worked. I have reset, restored, etc, etc.
One interesting thing I noticed is that on my desktop, I can go to internet explorer and type in the server name https://xxxx.domain.com/exchange and I get outlook web access. When I try the same with Safari through the phone, I get "Safari can not connect because it can not establish a secure connection with the server".
Is this connected with my other issue?
Thank you for any ideas/ input.
- Julie

The following steps should work if everything on your Exchange server is configured properly.
All on your iPhone:
Go to Settings
Go to Mail, Contacts, Calendars
Choose Add Account...
Choose Exchange
Enter Email address
Enter username NOTE: be sure to use domain.local\username or domain\username(be sure to use the back slash)
Enter your password
Press Next
Okay, your iPhone at this point is going to attempt to connect to the mail server, but it will fail twice - after each failure, select Accept. After the 2nd failure, you will be brought back to the set up page, but you should now see the field Server
Enter the name of your mail server (typically mail.domain.com) into the Server field and select Next
At this point, the iphone should connect to the server, and then you will be prompted for what you would like to sync up in Exchange. You have 3 options - Mail, Contacts, and Calendar.

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