AT300 Jelly Bean - No Users option in settings?

Hi All,
I was hoping with the new Jelly Bean update we could use User Profiles in Android but I don't see the "Users" option in settings which is where it should be.
Anyone else having the same issues? or have a solution?
Thanks

I believe user profiles don't come into JB until 4.2.
Although on the childrens tablet, Kurio, it has a heavily modified android OS that can allow user profiles.
checkout http://www.android.com/whatsnew/
Hopefully Toshiba will release 4.2 soon.

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Jelly Bean upgrade for AT300 3G model

Hi. I read an old thread (1 month ago) that JB has not been rolled out to AT300 with 3G due to some modem driver issue. Does anyone know when will this be fixed and when JB update will come for 3G model?.

Dear mates,
Stuck with the same issue like the most of you - 3G version AT300-105 with "smashing" 4.0.3 Android on it and with no apparent update in sight.
I am really disappointed with this as I need this device for work and to make matters worse, some of Android features I need are full of bugs on this version.
This is a expensive 650 euro tablet from a well-branded manufacturer, not some 80 euro low-end from an unknown manufacturer and I believe the former ones receive better support than we do. For this amount of money I could have purchase just about anything else. too bad I got suckered in for full SD card slot.
I read most of your posts and I am insulted by the "3G driver issue" which was stated . As a customer I could not care less about this excuse. It is Toshiba's hardware, their engineers chose it, and they should deal with it. Just to remind dear friends in Toshiba that there were three major Android updates since their initial release for this tablet:
Android 4.1 Jelly Bean (API level 16)
Android 4.2 Jelly Bean (API level 17)
Android 4.3 Jelly Bean (API level 18)
Android 4.4 KitKat (API level 19)
They had four releases after the initial one to fix the modem issue and I sincerely doubt they even bothered to try.
If they really cared they could have gone with issuing the newer release without modem drivers with warning for customers and possibility to roll back if wanted, but no, it is easier to use such petty excuse and do nothing. Shameful and disrespectful to buyers. If they don't do anything positive, which I doubt as I have this product for over a year and nothing was done, this will probably be the last thing I ever got from this company.

Not given option to preserve users and network settings

I have a Quicksilver with Leopard installed. I've learned that normally you can't install Leopard on this computer because the processor (733 mhz) is too slow. It works, but I've found that it does indeed run poorly.(The hard drive was transferred from another computer, with Leopard already installed.)
So now I want to install Tiger on it, but when I get to the options installation window and click on the 'Archive and Install' button, the option to also 'preserve users and network settings' remains grayed out. I can't select it. Why so? I want to preserve the settings when I install Tiger.

zanzen wrote:
I have a Quicksilver with Leopard installed. I've learned that normally you can't install Leopard on this computer because the processor (733 mhz) is too slow. It works, but I've found that it does indeed run poorly.(The hard drive was transferred from another computer, with Leopard already installed.)
So now I want to install Tiger on it, but when I get to the options installation window and click on the 'Archive and Install' button, the option to also 'preserve users and network settings' remains grayed out. I can't select it. Why so?
because tiger installer doesn't know how to deal with leopard files as leopard was released after Tiger. downgraded like this is not recommended by apple.
I want to preserve the settings when I install Tiger.
you can't. however, if you do an archive and install without preserving user settings, your leopard home directory will be preserved in the Previous Systems folder at the top level of the hard drive. after you are done with the install of Tiger you can move what you need to your new home directory. move data files ONLY. don't move any preference files. they most likely won't work.
A better option would be to back up your data to an external and do an erase and install of tiger. you should make a backup anyway in case something goes wrong with the install.

Droid Razr - Jelly Bean user manual

Motorola Droid Razr and Razr Maxx Jelly Bean user manual:
https://www.motorola.com/moto_care/manuals/RAZR_RAZRMAXX_UG_JB.pdf
changelog:
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/93191

Good Info.!

Can't find Firefox Android menu button in Jelly Bean

I always keep Firefox for Android current to the latest version, but since I upgraded my Android to Jelly Bean 4.1.2 in a Samsung Galaxy S2, I now cannot find the Menu button for Firefox anywhere. I am trying to bookmark a page and your instructions say to press on the Menu button and then on the Star button, but though I've done that in the past in ICS, those buttons apparently do not exist for me now.
Your pictures on the Web show a bar at the bottom of the screen with a Menu icon, as well as a popup menu that shows the Bookmark Star as one of the Menu options. I don't have a Menu icon or any other icons at the bottom of my screen. I have the phone's physical Back button on the lower right below the screen and the <phone's> physical Menu button on the lower left below the screen, but when I tap the <phone's> Menu button while I have a page showing in FF, all I get is a long menu of choices beginning with Share, Find in Page, Request Desktop Site, Tools, etc. There are no choices that give me a Star with which to bookmark a page.
Please advise how I can find the Bookmark Star or change the Settings to make it reappear.
Thank you.

Hi, Swarnava,
Thank you for your prompt response. Unfortunately, however, the "3 dot" icon you outlined in red at the upper right of the FF screen in the screenshot link you sent simply does not exist on my screen. If it did, I would long ago have tried it and all would be well.
Using your image as an example, the "3" that indicates the 3 open tabs is all the way to the far right on my screen, under the time ("5:19"), and the white Search bar (which in your image shows "Add-ons") is wider, taking up all the space to the left of the "3." That "3 dot" icon for the menu just isn't there (or anywhere else that I can find). That's why I'm going crazy trying to figure out how to get into the menu.
I really appreciate your response and hope that you or someone can come up with a way to make my FF menu key reappear. If no other solution is available, I guess I'll have to uninstall FF, then reinstall it and hope for the best.
Thanks again for your help.
Screenshot added:

Jelly Bean upgrade failed.

I got the Jelly Bean upgrade this morning but once I activated the upgrade it failed and gave no reason. Where do I find the upgrade in order to try it again. Motorola Razr.

leeder46, let's get a passing grade for the software update. First, I recommend that you delete any unwanted information from your phone to ensure that you have enough memory capacity to accept the software update. For example, uninstall unwanted applications, delete unwanted text message threads, e-mails, and call history. Once you have cleaned your device out, from the home screen, tap Applications > Settings > About phone. You should be provided with the options to update the software. For more assistance and support for your phone, please click, http://bit.ly/y5iuoj
LasinaH_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

Xperia T menu icons touch problem after Jelly Bean upgrade

I have Xperia T upgraded to jelly bean 4.1.2 Build Number 9.1.A.0.489 kernel version 3.4.0-g5b052b2-00759-gd9ee069 - Mon Jan 14 15:29:55 2013
After tap my menu icons in jelly bean there is no action. ex. Settings, Messages icon tap.
After switch on developer options -> show layout bounds - it's shown that icons (blue square) are covering the touch area (pink square) and not pushing touch events to action areas, only bouncing but without action. When touching both blue and pink area with finger icons works fine, with touching only blue areas no action. Every other touch are ok.
Is it common issue ?
Thanks.

I think this only happens when you enable that under development options. Have you tried to turn that off and check if this still remains?
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Gallery taking 50% battery after Jelly Bean Upgrade

Has anyone else experienced the Gallery taking up about 50% CPU after the Jelly Bean Upgrade? Any solutions?
My phone dies in half the amount of time now.

I also noticed significantly increased battery drain after the update. I switched my Network to CDMA/LTE also, but I think the real killer was a couple of other settings that the update (re)enabled that I had turned off; the SmartStay option in the Display settings, and the option in S-Voice settings where it continuously monitors the microphone, waiting for you to say the 'magic wake-up command', that one even says it will drain your battery! With all that stuff on, my battery usage list would show "Screen" as the top item, and that was with the phone sitting untouched in sleep mode for several hours! I also found a couple of the "location update" related settings turned on that I was pretty sure I had disabled. I'm not sure which of those made the most difference (I suspect it was the S-Voice thing), but after putting all that back to way I had it, my battery usage is back to normal.
Many people in the DroidForums discussions are saying they had to do a FDR to fix this, but I suspect all that is really accomplishing is turning off all those battery-eating settings that the update (re)enabled. If anyone is still having issues after switching off the Global radio setting, I'd try the stuff I mentioned first, and if you still see battery drain with your settings back to pre-update values, maybe try the factory data reset.

Jelly Bean update completely killed true hands free voice dialing.

Regardless of the fact that S-Voice (as well as Google Voice dialing/search) is unable to recognize most of my contacts, it's also a fact that by definition, it cannot work as a true hands free voice dialer, which is defined as the ability to make a call without touching (or even seeing) the phone AT ALL. This is due to the simple fact that neither S-Voice nor Google Voice dial/search allows you to say "yes" or "no" to a phone number confirmation prompt. In other words, you need to see the screen at some point in order select the correct number to dial. Prior to the Jelly Bean update, this issue was relatively easily solved by using a third party app -- I preferred an app called "Cyberon Voice Commander" -- to take over the voice dialing duties. The first time you hit the Bluetooth button after installing the app, you could select the default program to respond to the BT button. I simply selected the Cyberon Voice Commander app, and everything worked from this point forward -- I could dial a number without ever taking the phone out of it's case.
With the Jelly Bean update, however, this is suddenly no longer possible because S-Voice completely takes over the Bluetooth button, and does not allow another app to take over as the default. The "launch by default" section for S-Voice in the application manager is now greyed out, and says "no defaults set" for S-Voice even though S-Voice is set as the default program to launch when pressing the BT button. The only "potential" solution is to completey "disable" S-Voice via the application manager, which does allow you to select Cyberon Voice Commander as the default BT button press app, but there are two problems with this. First, the default resets when turning the phone on even though you select "always" for the CVC app. This means that you have to re-select the third party app as the default BT button app EVERY time the phone is turned off. Second, disabling S-Voice is not a solution because I still would like to use it for things OTHER than voice dialing. Disabling it completely removes it from the menu, making it unusable even for things that it is better at.
I cannot believe how hard S-Voice is being shoved down our throats. Why would they make it mandatory? The whole point of Android is that it's supposed to be "open" and allow users to individually decide on their own way of doing things -- i.e. to offer multiple approaches that suit your preferences rather than adopting a narrow minded "we decide what's best" attitude. This is the whole reason that I moved away from Apple. This S-Voice situation, however, is just ridiculous. It's fine to push it as an "option," but please keep it OPTIONAL -- particularly given that it literally CAN'T do what other apps do (i.e. true hands free dialing.)
Larry

A few things you can try ... turn off the phone, remove the SIM card, wait a few minutes, then reinsert the SIM card and re-boot the phone. Maybe a fresh connection to the network will improve the signal/call quality.
Do a system cache clear; it won't delete your data:
Power down phone
Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu
Use volume down to navigate to 'Recovery', use volume up to select
You should see screen with triangle and exclamation point next to an Android
Press volume up/down simultaneously to go into system recovery
Use volume rocker to navigate to 'wipe cache' and use power button to select
Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select
If all else fails, back everything up, remove the SD card to be on the safe side, and factory reset the phone. No, it's not a preferred option, but sometimes that is what it takes to 'clear out the cobwebs' after an operating system update.

Jelly Bean Issues - Phone Replaced??

Hey all!
I was caught up in the "oops" OTA of Jelly Bean on my Razr MAXX (around Christmas). I do NOT like the update. Battery life is less and several apps do not work as well, if at all. In surfing the 'net, there have been a few cases of people taking their phone into a Corporate Store and having it replaced with an ICS version. Anyone heard of this? Done this? Anyone from Verizon want to chime in?
Thanks so much!
Michael

ArnettH_VZW,
Did you all figure this out? This has happened to me at least 10 times in the past 2 months. I just got this phone in March of 2013. I hate waking up and finding my phone at the 4gLTE screen!!! Here is what I have been doing to troubleshoot it:
1.) Bought a new SanDisc 32GB card which they said will now be compatible with this phone. I haven't received the card yet and the phone still crashed so that is not the issue.
2.) Bought a new battery. It still locked up.
3.) Had Verizon give me a new Sim card. It still locked up.
4.) Used the phone without the memory card. It still locked up.
5.) Wiped the phone and only put Facebook & LinkedIn on the phone. It still locked up.
6.) Called Verizon and complained 3 times, each time I got a new phone (they were very accommodating). It's not the phone. It still locked up.
My wife has the EXACT same phone. We got it on the same day. Her's works fine. I really just don't get this. I have done everything possible to my knowledge and still the phone locks up. I have not rooted or messed with any of the developer options on the phone.
How does a phone randomly lock up on the 4G LTE screen when the phone has NOTHING on it! It's very hard to troubleshoot when the phone does this on it's own with no user action. Verizon doesn't even know how this is happening?
Could this be my gmail account? Could it be the auto-backup on the phone? I REALLY don't get it!
Any new thoughts on this????? No one can help me!

Jelly Bean Update - Vibration Issues

Since upgrading to Jelly Bean the other day, certain apps, like my Gmail and Facebook app, will vibrate when I receive a notification when the phone is in vibrate mode. I have both of these app notification settings to sound only, so when the phone is on vibrate, nothing should happen. It's very frustrating because I leave my phone on vibrate when I am at work for phone calls only, but now I have to keep it on silent so that it's not constantly going off. Is this a reported bug or something that will be fixed soon?

Hello nmsorr,
We would be happy to assist with your device issues today. Upon review this issue is not considered a known issue. However, we always have options to see what we can do to update your device. Have you completed a hard reset on the device after update? Have you ran the device in safe mode to see if notifications come in correctly? Please keep us posted, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

Droid RAZR Jelly Bean Update-Part 2

For those who did not follow the previous discussion, I had the Jelly Bean 4.1.2 update forced OTA to my phone at the end of March. It caused numerous problems such as:
1. I have battery life that cannot last more than 20-30 minutes on a phone call
2. Severe lag on my software such as browser, home screen scrolling, opening any apps, etc.
3. Phone randomly makes phones calls (screen off, phone sitting on a table charging for hours then suddenly a muffled "Hello? Hello? Can you hear me?").
4. Random text problems: Phone says cannot send texts but does anyways, phone sends text to wrong person, group texting is all kinds of wrong).
5. Same WiFi issues as reported by other users above.
6. Speaker Phone starts out fine but then suddenly becomes low volume. Only ending the call and redialing fixes this; until it does it again on the new call.
7. The keyboard does the spacing issues, the auto-correct is so bad that a word like "problems" comes out as "price blems"
8. Bluetooth does not connect any longer to my ear piece or car.
I spoke to VZW about this yesterday and they sent me a CLN Droid RAZR to replace my malfunctioning device. I pulled the device from the box and activated it and let it update its stock apps (I did not install any 3rd Party or Play Store Apps). After using the device for awhile (6 hours) I had all of the same issues I had on the original device. I could not connect via Bluetooth, WiFi only would connect to one Access Point out of 6 I tried (all less than a year old, different models, at Home, Work, Clients, etc), battery died after 1.5 hours despite having a full charge and only being used for some phone calls and light web use, and so on.
I called back to VZW Customer Care and explained to them I was in a bind as I was leaving to travel for work tomorrow and would be gone 2-3 weeks and could not be without a working phone. I was told immediately they understand and a brand new (not CLN) Droid RAZR HD was on its way overnight.
I must say, I have not always had great experiences with VZW Customer Care, but the ability to call and have an upgraded device on its way to my house in under 5 minutes (with 2 of those being on hold, and one transfer to Tier 2) was very good customer service. I would have been in a bind if I had to travel without a working phone...to the point that I was ready to just jump ship and hop on another carrier to be sure I had working service/phone. I was expecting to receive the transfer shuffle, be offered contract extension, offered lesser devices, etc (based on past experiences). I did not expect an upgraded phone that is not even a CLN, but an actual new phone after just a few minutes.
So thank you VZW. You did really help me out.

yes, i can boot into recovery menu & can select recovery option.
but after i select recovery option, it will just show some dead green
android picture(whose stomach is open with stop/error symbol)
Thanks & Regards
Pradeep
<< Private information removed to comply with Verizon Wireless Terms of Service >>
Message was edited by: Verizon Moderator

Anyone else getting really bad lag since Jelly Bean update?

Verizon forced a Jelly Bean update to my SG3 about a month ago. Since then my phone has been lagging really bad. Takes about 7 to 8 seconds see what I typed when texting, it takes a long time to open up the contacts, or a web page or even sometimes just flipping through the screens it will lag. Has anyone else had any issues like this? Anyone know how to fix it? Getting a new phone is not an option, sending it out to be fixed is not an option. I have no choice but to keep the phone I have or <Comment deleted per the Verizon Wireless Terms of Service.>.
Message was edited by: Verizon Moderator

It sounds to me as if you are having some application conflicts. It may be worth it to try a factory reset, without backing up your application settings, and down/install your apps again.

When I open TB, under "Accounts", it only shows the option "Create a new account". Option: "View settings for this account" is NOT shown.

When I open TB, I no longer see any information about the TB account I've used for years. Instead, the main menu shows only "Accounts" -- "Create a new account - Email, Chat, Newsgroups, Feeds". Option: "View settings for this account" is NOT shown.
Also the main menu does NOT show "Email - Read messages, Write a New Message" or "Advanced features", etc..
The actual emails pertaining to the TB account I've used for years are still present under the "Users --> xxxxyyyy --> AppData --> Roaming --> Thunderbird' folder.

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

Jelly Bean - Email AutoSync No Longer Works

I am at Android 4.1.1 (Jelly Bean) on my stock Samsung Galaxy S3. Since the Jelly Bean upgrade, my e-mail will MANUALLY sync e-mails, but will no longer AUTOMATICALLY sync e-mails per the Peak/Off-Peak schedule for any of my e-mail accounts except for my Exchange account. I have tried:
Adjusting the Peak/Off-Peak schedules to several different times / schedules.
Changing the period to synch from 1 Month or 100 e-mails to 1 month.
Accessing the Email app via the Applications interface and clearing all data.Step above obviously necessitated re-entering all e-mail accounts.
I have confirmed that Settings>Email(under Accounts Header) shows a green synch icon beside all four of my non Exchange accounts.
I've been messing with this for a number of days now and I'm hitting a wall. This is not a menu-based configuration issue as far as I can tell AND it worked fine under ICS.
In case someone wants the information to diagnose, the non-exchange Accounts:
2 x @bellsouth.net (associated with my AT&T service, but hosted by yahoo.com service).
1 x @yahoo.com
1 x @gmail.com
My settings for synchronization (for all four accounts):
All days selected.
Peak schedule: Every Hour
Off-peak Schedule: Never
Peak start @ 7:00 AM
Peak end @ 10:00 PM
While Roaming: Use Above Settings.
Any suggestions? (Other than the usual default "Have you tried a factory reset" that would require me to spend a day trying to get everything set back up and is basically a support tree "I can't figure it out easily so let's make your life harder because I can't be bothered" type of solution.)

Mine started @ JB, but in trying to research the problem on my own - I can confirm your observation that people are reporting sync issues across multiple platforms / e-mail providers. What is weird about it is that on irregular occasions, one of my accounts will actually "sync." As an example since I wrote the original post - I did get notification of new emails in one of my accounts - I have purposely not been manually checking my accounts to see what is happening. Interestingly, When I look at Settings>Email, it shows all of my accounts having been sync'd at 10:00 AM. So what does that mean? Sync is partially working, but not consistently (e-mails from across 4 hours came in when it is set to sync hourly) and even within the phone the sync status isn't being displayed correctly. Something is clearly fubar'd I just don't know what. (thanks for the advice though)

AT300 Jelly Bean - No Users option in settings?

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