Attached Images broken

The owner of my company has an iPhone 4 and an iPad 2 both using version 4.3.3. When he receives an image attachment into our work (POP3) account on the either device, it shows the body of the email followed by a bunch of "jargon" (text code of the image?) with a question about downloading the rest of the email. Once the email is fully downloaded, this "jargon" is a lot longer and at the bottom of it is the image that was attached.
In my testing, if I embedded the image by pasting it into the body of the email, it came into the devices just fine.
I also tested on my iPhone 3G on version 4.2.1 and the images both ways came across just fine.
Any known bugs or fixes for this? Any ideas?
This is with incoming emails, my web searches all return about the photo gallery instead. Frustrating.
Thanks
Steve

He forwarded me an email that did the same as above but with an .xls file. His iPhone and iPad both show the body of the email and under the signature it has the following:
begin 600 JUNE 2011.xls
MT,\1X*&Q&N$`````````````````````/@`#`/[_"0`&```````````````"
M`````0``````````$````@````$```#^____``````````!1````________
M____________________________________________________________
This garbled code continues for many lines.
I had the same person send the same file to me on my iPhone (3g/4.2.1) and I have a link under the body to click on to download the attached .xls file.
Any thoughts would be greatly appreciated.
Thanks
Steve

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