Attachment are not showing in learner self service for classes
same OLM:Attachments Linked To Classes Are Not Visible By Learner Self-Service Responsibility [ID 375830.1]
pplies to:
Oracle Learning Management - Version: 11.5.10.2 to 11.5.10.2 - Release: 11.5 to 11.5
Information in this document applies to any platform.
***Checked for relevance on 22-DEC-2010***
Symptoms
When a Learner enrolls in Training, they cannot view attachments the administrator had placed with
the class.
EXPECTED BEHAVIOR
Expect the attachments placed on a class to be viewable by all learners enrolling in that class
STEPS
The issue can be reproduced at will with the following steps:
1. Learning Administrator creates a class and adds an attachment
2. Learner enrolls in the class but cannot view the attachments the admin placed there.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, Learners cannot view attachments the administrator attached to a given class
Please help James
Maybe I am not explaining this right.
You just mention my exact steps
Course/offering/class/update/ attachment
However when I try to navigate back to the catalog, I get an error in Mozilla "The changes you made to this page have not been saved. If you continue, the changes will be discarded. Do you wish to continue."
In IE, "Problem: not able to see how to save the changes after publishing a document to catalog"
I still have to republish what I already published. The process sounds like there is bug or miss leading. Why would I have to save a document that I just attached and/or why should I have to republish a document that I already published.
I just figured that as long as I am in update then I will continue to receive errors and republishing. Everything is work great and now I will be closing this message. Thanks for you help. Great forum.
Edited by: user6693833 on Sep 12, 2012 3:06 PM
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