Attachments are missing in Purchase order

Dear Experts,
Users has been attaching files to PO via "Services for Objects" so that approver able to reference some documentation below and they approve the PO.  However, when the approver trying to retrieve them, it "disappear", buyer need to re-attached files.
Automatically attached documents are missing for PO.This occur quite often. Kindly suggest how to resolve this issue.

Hi dear,
Refer this oss notes note 1240153 and note 1141723, think it will help u

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    Hi dear,
    Refer this oss notes note 1240153 and note 1141723, think it will help u

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