Attempting to install creative cloud update. fails with error code 87. Where do I find an unfinished install?

I have received the error code 87 when attempting to update Creative Cloud. I had previously received an update for Acrobat Pro (not the CC version), and the install failed. Now I cannot install any Adobe product. How do I resolve this issue? Rather important that there is not a long delay.

If you are on windows computer, Open Task manager by pressing Ctrl + Shift + Esc keys
Locate and end all Adobe related processes, like Creative Cloud, Core sync, AAM update notifier, Acrobat updater, AdobeArm, Acrotray, Adobe installer.
Then try

Similar Messages

  • Creative Cloud update fails with error code 50 Windows 8.1

    what is error code 50?

    Try to end all Adobe background processes and then update it
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  • Creative Cloud update fails with "the download appears to be corrupted" when tried through our company's firewall, but succeeds if the computer is taken outside the firewall

    Creative Cloud update fails with "the download appears to be corrupted" when tried through our company's firewall, but succeeds if the computer is taken outside the firewall. The IT guys have opened up the ports and URL's specified in the Adobe documentation.  I have also captured the network traffic of both the failed and successful downloads for IT to examine (using Little Snitch), however they can find nothing to account for the problem.  Adobe just seems to "give up and die" after about 2-3 minutes.  Why is this?  How can I or IT fix this?
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    Please follow the article: Creative Cloud Help | About Creative Cloud Packager which will help you to get your issue fixed.
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    Ratandeep Arora

  • Photoshop 13.1 for Creative Cloud Installation failed. Error Code: U44M1P7

    So, Lion won't let me deactivate, so I can't use the updates that I just bought with signing up for the Cloud, so I tried installing on my Mountain Lion Macbook and this is what I get...
    Photoshop 13.1 for Creative Cloud
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    Hi Jules,
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  • What does this mean:Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7

    What does this mean:Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7
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    http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5595&fileID= 5604

    Hi Barbara,
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  • Critical patch update fails with error code 73

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  • The user '*' preference item in the 'User - 6th Form Students Policy {E03166E7-A848-48B5-AA93-97B848AA9C13}' Group Policy object did not apply because it failed with error code '0x80070003 The system cannot find the path specified.' This error was suppres

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  • CC app manager update  failed with error code 50 after reaching about 35%

    Trying to update the CC app manager. The update is always very slow  (I have ATT DSL, lowest level) and I usually terminate it after an hour or so. Today I let it run and it failed with error code 50 after reaching about 35%. Any ideas?

    Update to my original post. I read through some of the suggestions that I found in other threads for fixing this problem, and it appears that this has been an ongoing issue. Numerous fixes have been suggested, some very convoluted, difficult, and involved, including those that came from the customer support folks.  I passed on those as this should be something simple. How Adobe manages to let updating of their own software turn into an ongoing problem is beyond me and sort of defeats the purpose of subscribing. I then noticed that a simple fix had been suggested a few times, so I tried that.
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  • Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7

    Hello,  I need some help.  I am getting the following error just when updating my Photoshop CS6 app.   U44M1P7

    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html#TroubleshootUpda…
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  • What causes this message "Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7"?

    What causes error code: U44M1P7? I have rebooted my machine multiple times and continue to get the same results.

    Photoshop: Basic Troubleshooting steps to fix most issues
    ISSUE: Installation failed. Error Code: U44M1P7, U44M2P7, U44M1P6
    SOLUTION: Run the installer. Reinstall Photoshop CS6 to repair/replace the missing/modified file. Select Help>Updates… to run the updater again. http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

  • Eclipse Mars Install New Features/Update fails with HTTP Code 416

    Hi,
    I'm currently trying to update my working Eclipse Luna (for Java and DSL
    Developers) to the new Mars version (seperate fresh installation), but I keep getting an error, which I was unable to resolve.
    The workstation has to use a corporate proxy and it was always a little bit tricky to get the Eclipse Marketplace and Install New Feature/Update working. My Luna Eclipse is configured (network settings) to use "Manual" as Active Provider, with the correct host + port + user + password combination. I also got the known bugs
    https://bugs.eclipse.org/bugs/show_bug.cgi?id=281472 and
    https://bugs.eclipse.org/bugs/show_bug.cgi?id=281384 , so I added the infamous "-Dorg.eclipse.ecf.provider.filetransfer.excludeContributors=org.eclipse.ecf.provider.filetransfer.httpclient4"
    option in the eclipse.ini. While this is working in Luna, I cannot use the Marketplace or Update features in Mars.
    I can open the Marketplace and it actually shows all the plugins, I can select one for install and the plugin-dependency-tree is show, but the next step fails with the following message:
    eclipse.buildId=4.5.0.I20150603-2000
    java.version=1.8.0_45
    java.vendor=Oracle Corporation
    BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=de_DE
    Framework arguments: -product org.eclipse.epp.package.dsl.product
    Command-line arguments: -os win32 -ws win32 -arch x86_64 -product org.eclipse.epp.package.dsl.product
    org.eclipse.equinox.p2.transport.ecf
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    Unable to read repository at http://download.eclipse.org/technology/subversive/3.0/update-site/content.jar.
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    at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
    at org.eclipse.ecf.provider.filetransfer.retrieve.UrlConnectionRetrieveFileTransfer.getDecompressedStream(UrlConnectionRetrieveFileTransfer.java:552)
    at org.eclipse.ecf.provider.filetransfer.retrieve.UrlConnectionRetrieveFileTransfer.openStreams(UrlConnectionRetrieveFileTransfer.java:322)
    at org.eclipse.ecf.provider.filetransfer.retrieve.AbstractRetrieveFileTransfer.sendRetrieveRequest(AbstractRetrieveFileTransfer.java:885)
    at org.eclipse.ecf.provider.filetransfer.retrieve.MultiProtocolRetrieveAdapter.sendRetrieveRequest(MultiProtocolRetrieveAdapter.java:146)
    at org.eclipse.equinox.internal.p2.transport.ecf.FileReader.sendRetrieveRequest(FileReader.java:424)
    at org.eclipse.equinox.internal.p2.transport.ecf.FileReader.readInto(FileReader.java:358)
    at org.eclipse.equinox.internal.p2.transport.ecf.RepositoryTransport.download(RepositoryTransport.java:101)
    at org.eclipse.oomph.p2.internal.core.CachingTransport.download(CachingTransport.java:178)
    at org.eclipse.oomph.p2.internal.core.CachingTransport.download(CachingTransport.java:219)
    at org.eclipse.equinox.internal.p2.repository.CacheManager.updateCache(CacheManager.java:402)
    at org.eclipse.equinox.internal.p2.repository.CacheManager.createCache(CacheManager.java:259)
    at org.eclipse.equinox.internal.p2.metadata.repository.SimpleMetadataRepositoryFactory.getLocalFile(SimpleMetadataRepositoryFactory.java:66)
    at org.eclipse.equinox.internal.p2.metadata.repository.SimpleMetadataRepositoryFactory.load(SimpleMetadataRepositoryFactory.java:88)
    at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.factoryLoad(MetadataRepositoryManager.java:57)
    at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.loadRepository(AbstractRepositoryManager.java:768)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.eclipse.oomph.util.ReflectUtil.invokeMethod(ReflectUtil.java:116)
    at org.eclipse.oomph.p2.internal.core.CachingRepositoryManager.loadRepository(CachingRepositoryManager.java:344)
    at org.eclipse.oomph.p2.internal.core.CachingRepositoryManager.loadRepository(CachingRepositoryManager.java:146)
    at org.eclipse.oomph.p2.internal.core.CachingRepositoryManager$Metadata.loadRepository(CachingRepositoryManager.java:394)
    at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:96)
    at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:92)
    at org.eclipse.epp.internal.mpc.ui.operations.AbstractProvisioningOperation.addRepositories(AbstractProvisioningOperation.java:92)
    at org.eclipse.epp.internal.mpc.ui.operations.ProfileChangeOperationComputer.computeInstallableUnits(ProfileChangeOperationComputer.java:385)
    at org.eclipse.epp.internal.mpc.ui.operations.ProfileChangeOperationComputer.run(ProfileChangeOperationComputer.java:165)
    at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:119)
    Check for Update shows the same result.
    I tried googling for this kind of error, but it seems no one has reported this problem so far. I'm a little bit lost what to do now (apart from using Luna again), since exactly the same configuration is working in Luna, but is unusable for me in Mars. The network access seems to work because Mars can load the dependency tree of a Marketplace plugin. Every other combination in the network settings fails because of the corporate proxy.
    So, any suggetions how to find the root cause? It's quite possible the corporate proxy is misconfigured, but I hope you can help me finding the difference between the working Luna and the (for me) broken Mars, so I know what has to be configured differently. Something seems to be changed in the way the packages are downloaded.
    Thank you very much!

    Hi,
    I'm currently trying to update my working Eclipse Luna (for Java and DSL
    Developers) to the new Mars version (seperate fresh installation), but I keep getting an error, which I was unable to resolve.
    The workstation has to use a corporate proxy and it was always a little bit tricky to get the Eclipse Marketplace and Install New Feature/Update working. My Luna Eclipse is configured (network settings) to use "Manual" as Active Provider, with the correct host + port + user + password combination. I also got the known bugs
    https://bugs.eclipse.org/bugs/show_bug.cgi?id=281472 and
    https://bugs.eclipse.org/bugs/show_bug.cgi?id=281384 , so I added the infamous "-Dorg.eclipse.ecf.provider.filetransfer.excludeContributors=org.eclipse.ecf.provider.filetransfer.httpclient4"
    option in the eclipse.ini. While this is working in Luna, I cannot use the Marketplace or Update features in Mars.
    I can open the Marketplace and it actually shows all the plugins, I can select one for install and the plugin-dependency-tree is show, but the next step fails with the following message:
    eclipse.buildId=4.5.0.I20150603-2000
    java.version=1.8.0_45
    java.vendor=Oracle Corporation
    BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=de_DE
    Framework arguments: -product org.eclipse.epp.package.dsl.product
    Command-line arguments: -os win32 -ws win32 -arch x86_64 -product org.eclipse.epp.package.dsl.product
    org.eclipse.equinox.p2.transport.ecf
    Error
    Mon Jul 27 09:41:12 CEST 2015
    Unable to read repository at http://download.eclipse.org/technology/subversive/3.0/update-site/content.jar.
    java.io.IOException: Server returned HTTP response code: 416 for URL: http://download.eclipse.org/technology/subversive/3.0/update-site/content.jar
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
    at org.eclipse.ecf.provider.filetransfer.retrieve.UrlConnectionRetrieveFileTransfer.getDecompressedStream(UrlConnectionRetrieveFileTransfer.java:552)
    at org.eclipse.ecf.provider.filetransfer.retrieve.UrlConnectionRetrieveFileTransfer.openStreams(UrlConnectionRetrieveFileTransfer.java:322)
    at org.eclipse.ecf.provider.filetransfer.retrieve.AbstractRetrieveFileTransfer.sendRetrieveRequest(AbstractRetrieveFileTransfer.java:885)
    at org.eclipse.ecf.provider.filetransfer.retrieve.MultiProtocolRetrieveAdapter.sendRetrieveRequest(MultiProtocolRetrieveAdapter.java:146)
    at org.eclipse.equinox.internal.p2.transport.ecf.FileReader.sendRetrieveRequest(FileReader.java:424)
    at org.eclipse.equinox.internal.p2.transport.ecf.FileReader.readInto(FileReader.java:358)
    at org.eclipse.equinox.internal.p2.transport.ecf.RepositoryTransport.download(RepositoryTransport.java:101)
    at org.eclipse.oomph.p2.internal.core.CachingTransport.download(CachingTransport.java:178)
    at org.eclipse.oomph.p2.internal.core.CachingTransport.download(CachingTransport.java:219)
    at org.eclipse.equinox.internal.p2.repository.CacheManager.updateCache(CacheManager.java:402)
    at org.eclipse.equinox.internal.p2.repository.CacheManager.createCache(CacheManager.java:259)
    at org.eclipse.equinox.internal.p2.metadata.repository.SimpleMetadataRepositoryFactory.getLocalFile(SimpleMetadataRepositoryFactory.java:66)
    at org.eclipse.equinox.internal.p2.metadata.repository.SimpleMetadataRepositoryFactory.load(SimpleMetadataRepositoryFactory.java:88)
    at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.factoryLoad(MetadataRepositoryManager.java:57)
    at org.eclipse.equinox.internal.p2.repository.helpers.AbstractRepositoryManager.loadRepository(AbstractRepositoryManager.java:768)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.eclipse.oomph.util.ReflectUtil.invokeMethod(ReflectUtil.java:116)
    at org.eclipse.oomph.p2.internal.core.CachingRepositoryManager.loadRepository(CachingRepositoryManager.java:344)
    at org.eclipse.oomph.p2.internal.core.CachingRepositoryManager.loadRepository(CachingRepositoryManager.java:146)
    at org.eclipse.oomph.p2.internal.core.CachingRepositoryManager$Metadata.loadRepository(CachingRepositoryManager.java:394)
    at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:96)
    at org.eclipse.equinox.internal.p2.metadata.repository.MetadataRepositoryManager.loadRepository(MetadataRepositoryManager.java:92)
    at org.eclipse.epp.internal.mpc.ui.operations.AbstractProvisioningOperation.addRepositories(AbstractProvisioningOperation.java:92)
    at org.eclipse.epp.internal.mpc.ui.operations.ProfileChangeOperationComputer.computeInstallableUnits(ProfileChangeOperationComputer.java:385)
    at org.eclipse.epp.internal.mpc.ui.operations.ProfileChangeOperationComputer.run(ProfileChangeOperationComputer.java:165)
    at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:119)
    Check for Update shows the same result.
    I tried googling for this kind of error, but it seems no one has reported this problem so far. I'm a little bit lost what to do now (apart from using Luna again), since exactly the same configuration is working in Luna, but is unusable for me in Mars. The network access seems to work because Mars can load the dependency tree of a Marketplace plugin. Every other combination in the network settings fails because of the corporate proxy.
    So, any suggetions how to find the root cause? It's quite possible the corporate proxy is misconfigured, but I hope you can help me finding the difference between the working Luna and the (for me) broken Mars, so I know what has to be configured differently. Something seems to be changed in the way the packages are downloaded.
    Thank you very much!

  • Update fail with error code  U44M1I200

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    U44.. update error http://forums.adobe.com/thread/1289956 may help
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  • Installing Framework 3.5 fails with error code 0x800F081F - default solutions don't work

    The installation of .NET framework 3.5 fails on Windows 10 Tech preview. I tried it using:
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    Hi mv4neck,
    Error code 0x800F081F means that we can’t find a source for the files we need to install the feature you’re requesting.
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    TechNet Community Support

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