Attempting to Manage User Profile service results in error messages
Hello folks. I've been working on this issue for a bit now, and have searched a number of different ways. Everything I find as a result says "do an iisreset" as the only solution - I've done multiple iisresets and rebooted the server at least twice.
I've been working on setting up the User Profile service and User Profile Synchronization service. After a good bit of troubleshooting, I got the Sync service started successfully; I then decided to attempt to get to the user profile service settings
to begin setting it up for mysites. When selecting the service to manage it, I get the generic error in the browser, with the correlation ID which points me to these errors in my logs (as provided by ulsviewer, love that app)
UserProfileServiceUserStatisticsWebPart:LoadControl failed, Exception: System.IO.FileLoadException: The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
at Microsoft.Office.Server.UserProfiles.UserProfileConfigManager.InitializeIlmClient(String ILMMachineName, Int32 FIMWebClientTimeOut)
at Microsoft.Office.Server.UserProfiles.UserProfileConfigManager..ctor(UserProfileApplicationProxy userProfileApplicationProxy, Guid partitionID)
at Microsoft.SharePoint.Portal.WebControls.UserProfileServiceStatisticsWebPartBase.LoadControl(Object sender, EventArgs e)
UserProfileServiceAudienceStatisticsWebPart:LoadControl failed, Exception: System.IO.FileLoadException: The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
at Microsoft.Office.Server.UserProfiles.UserProfileConfigManager.InitializeIlmClient(String ILMMachineName, Int32 FIMWebClientTimeOut)
at Microsoft.Office.Server.UserProfiles.UserProfileConfigManager..ctor(UserProfileApplicationProxy userProfileApplicationProxy, Guid partitionID)
at Microsoft.SharePoint.Portal.WebControls.UserProfileServiceStatisticsWebPartBase.LoadControl(Object sender, EventArgs e)
UserProfileServiceImportStatisticsWebPart:LoadControl failed, Exception: System.IO.FileLoadException: The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
at Microsoft.Office.Server.UserProfiles.UserProfileConfigManager.InitializeIlmClient(String ILMMachineName, Int32 FIMWebClientTimeOut)
at Microsoft.Office.Server.UserProfiles.UserProfileConfigManager..ctor(UserProfileApplicationProxy userProfileApplicationProxy, Guid partitionID)
at Microsoft.SharePoint.Portal.WebControls.UserProfileServiceStatisticsWebPartBase.LoadControl(Object sender, EventArgs e)
So far, I'm finding nothing that points to any further troubleshooting past "do an iisreset" or "check that the FIM services are running". I've done plenty of iisresets and the FIM services are running.
Are there any suggestions for this that aren't just doing an iisreset, because that has not fixed it for me...
Ok so I was able to fix the issue.
I installed the latest CU package (currently April 2012) available here:
http://technet.microsoft.com/en-us/sharepoint/ff800847
after it installed, I rebooted the SP server, then ran the SP Products Configuration Wizard, then rebooted again.
Next, I removed the User Profile service I had previously created, then recreated everything following the instructions here:
http://sharepointgeorge.com/2010/configuring-the-user-profile-service-in-sharepoint-2010/ to the letter (Gotta make sure you do iisresets at the right places!).
After all this, my issues went away and I was able to proceed with setting up MySites.
Similar Messages
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Error when trying to Manage 'User Profile Service Application'
Hello,
I'm recently facing an issue two issues
1. User Profile Service Application: when I goto manage user profile service application I get an error windows and when I look into the logs following is the error with given correlation id "ef9fb09c-ae28-1072-b404-c887d61ed915"
08/21/2014 09:07:27.53 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Logging Correlation Data xmnv Medium Name=Request (GET:http://gcdwinamzanl002:8081/_layouts/15/ManageUserProfileServiceApplication.aspx?ApplicationID=9826b245%2D1d65%2D408f%2Db252%2D058b3809225f) ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.75 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
General 6t8h High [Forced due to logging gap, cached @ 08/21/2014 09:07:27.50, Original
Level: Verbose] {0} ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.75 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Database 8acb High [Forced due to logging gap, Original Level: VerboseEx] Reverting to process
identity ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.75 w3wp.exe (0x2BB8) 0x2448 Web Content Management
Publishing Cache f6s5 Medium ObjectCache size is set to 100 megs. ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.75 w3wp.exe (0x2BB8) 0x2448 Web Content Management
Publishing 8zug Medium PublishingHttpModule.Init() calling AppDomainUnloadListener.Register() ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.75 w3wp.exe (0x2BB8) 0x2448 Web Content Management
Publishing 8x0a Medium AppDomainUnloadListener.RegisterSelf() entered lock(this=38386177) ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.75 w3wp.exe (0x2BB8) 0x2448 Web Content Management
Publishing 8x0b Medium AppDomainUnloadListener.RegisterSelf() about to call HostingEnvironment.RegisterObject(this=38386177) ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.82 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Asp Runtime aj1kp High [Forced due to logging gap, Original Level: Verbose] SPRequestModule.PreSendRequestHeaders ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.88 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
General 6t8h High [Forced due to logging gap, cached @ 08/21/2014 09:07:27.83, Original
Level: Verbose] {0} ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.88 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Database 8acb High [Forced due to logging gap, Original Level: VerboseEx] Reverting to process
identity ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.91 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://gcdwinamzanl002:8081/_layouts/15/ManageUserProfileServiceApplication.aspx?ApplicationID=9826b245%2D1d65%2D408f%2Db252%2D058b3809225f)).
Execution Time=427.452048 ef9fb09c-ae28-1072-b404-c887d61ed915
08/21/2014 09:07:27.98 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Monitoring nasq Medium Entering monitored scope (Request (GET:http://gcdwinamzanl002:8081/_layouts/15/ManageUserProfileServiceApplication.aspx?ApplicationID=9826b245%2D1d65%2D408f%2Db252%2D058b3809225f)).
Parent No
08/21/2014 09:07:27.98 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Logging Correlation Data xmnv Medium Name=Request (GET:http://gcdwinamzanl002:8081/_layouts/15/ManageUserProfileServiceApplication.aspx?ApplicationID=9826b245%2D1d65%2D408f%2Db252%2D058b3809225f) ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.35 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
General 6t8h High [Forced due to logging gap, cached @ 08/21/2014 09:07:27.98, Original
Level: Verbose] {0} ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.35 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Authentication Authorization agb9s Medium Non-OAuth request. IsAuthenticated=True, UserIdentityName=, ClaimsCount=0 ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.39 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Monitoring b4ly High Leaving Monitored Scope (PostAuthenticateRequestHandler). Execution Time=27.712976 ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.49 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Monitoring nass High [Forced due to logging gap, cached @ 08/21/2014 09:07:28.39, Original Level: Verbose]
____{0}={1} ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.49 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Asp Runtime aj1kr High [Forced due to logging gap, Original Level: Verbose] SPRequestModule.PostAuthorizeRequestHandler ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.68 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Monitoring b4ly High Leaving Monitored Scope (PublishingHttpModule: PostAuthorizeRequestHandler). Execution
Time=178.76496 ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.85 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Asp Runtime aj1km High [Forced due to logging gap, cached @ 08/21/2014 09:07:28.72, Original Level: Verbose]
SPRequestModule.PostResolveRequestCacheHandler ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.85 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Asp Runtime aj1kn High [Forced due to logging gap, Original Level: Verbose] SPRequestModule.AcquireRequestStateHandler ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.88 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Logging Correlation Data xmnv Medium Site=/ ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.94 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Database ahjqp High [Forced due to logging gap, cached @ 08/21/2014 09:07:28.90, Original
Level: Verbose] SQL connection time: 0.050592 ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:28.94 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Database 8acb High [Forced due to logging gap, Original Level: VerboseEx] Reverting to process
identity ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.22 OWSTIMER.EXE (0x0968) 0x3744 SharePoint Foundation Monitoring
aeh57 Medium Sql Ring buffer status eventsPerSec = ,processingTime=0,totalEventsProcessed=0,eventCount=0,droppedCount=0,memoryUsed=0
08/21/2014 09:07:29.53 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Database ahjqp High [Forced due to logging gap, cached @ 08/21/2014 09:07:28.95, Original
Level: Verbose] SQL connection time: 0.027536 ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.53 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
General 6t8b High [Forced due to logging gap, Original Level: Verbose] Looking up {0}
site {1} in the farm {2} ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.59 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology umbj High [Forced due to logging gap, cached @ 08/21/2014 09:07:29.54, Original
Level: Verbose] Deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.59 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology ahg9p High [Forced due to logging gap, Original Level: Verbose] Completed deserializing
the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.65 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology ahg9p High [Forced due to logging gap, cached @ 08/21/2014 09:07:29.64, Original
Level: Verbose] Completed deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.65 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology umbj High [Forced due to logging gap, Original Level: Verbose] Deserializing the
type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.71 w3wp.exe (0x2BB8) 0x2448
0x6FB700D ahg9p High [Forced due to logging gap, cached @ 08/21/2014 09:07:29.68, Original Level:
Verbose] Completed deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.71 w3wp.exe (0x2BB8) 0x2448 Access Services
Administration ackn7 High [Forced due to logging gap, Original Level: Verbose] Tried to obtain setting {0} from Conversion Service
Application, but it didn't exist. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.80 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology umbj High [Forced due to logging gap, cached @ 08/21/2014 09:07:29.76, Original
Level: Verbose] Deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.80 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology ahg9p High [Forced due to logging gap, Original Level: Verbose] Completed deserializing
the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.86 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology ahg9p High [Forced due to logging gap, cached @ 08/21/2014 09:07:29.85, Original
Level: Verbose] Completed deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.86 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology umbj High [Forced due to logging gap, Original Level: Verbose] Deserializing the
type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.91 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology ahg9p High [Forced due to logging gap, Original Level: Verbose] Completed deserializing
the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.96 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology umbj High [Forced due to logging gap, cached @ 08/21/2014 09:07:29.91, Original
Level: Verbose] Deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:29.96 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology ahg9p High [Forced due to logging gap, Original Level: Verbose] Completed deserializing
the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.06 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology umbj High [Forced due to logging gap, cached @ 08/21/2014 09:07:30.01, Original
Level: Verbose] Deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.06 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology ahg9p High [Forced due to logging gap, Original Level: Verbose] Completed deserializing
the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.12 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology ahg9p High [Forced due to logging gap, cached @ 08/21/2014 09:07:30.11, Original
Level: Verbose] Completed deserializing the type named {0} and with id {1}. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.12 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Configuration a16e High SPAce PrincipalName found account renamed to NULL SID. Using new name. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.12 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Configuration a16e High SPAce PrincipalName found account renamed to NULL SID. Using new name. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.14 w3wp.exe (0x2BB8) 0x2448 SharePoint Server
General ahjnd Medium Constructed a new async cache named Profile Property Cache ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.15 w3wp.exe (0x2BB8) 0x2448 SharePoint Portal Server User
Profiles ajk4d Medium UserProfileProperty_WCFLogging::Begin ProfilePropertyServiceClient.ExecuteOnChannel ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.15 w3wp.exe (0x2BB8) 0x2448 SharePoint Portal Server User
Profiles ajk35 Medium MossClientBase_WCFLogging::Begin MossClientBase.ExecuteOnChannel ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:30.18 w3wp.exe (0x2BB8) 0x2448 SharePoint Portal Server User
Profiles ajk36 Medium MossClientBase_WCFLogging:: MossClientBase.ExecuteOnChannel - Executing codeblock on channel ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:31.27 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Claims Authentication aeax6 High [Forced due to logging gap, Original Level: Verbose] SPSecurityContext: The SecurityTokenServiceBehavior is attached to the AsymmetricTrustChannel. ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:31.94 w3wp.exe (0x2BB8) 0x2448 SharePoint Foundation
Topology aeayb Medium SecurityTokenServiceSendRequest: RemoteAddress: 'http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc/actas'
Channel: 'Microsoft.IdentityModel.Protocols.WSTrust.IWSTrustChannelContract' Action: 'http://docs.oasis-open.org/ws-sx/ws-trust/200512/RST/Issue' MessageId: 'urn:uuid:3c1f10be-67f6-4335-9245-0af94c65f814' ef9fb09c-fe46-1072-b404-c5bccdc9dc59
08/21/2014 09:07:34.09 NodeRunnerContent1-ac7a63c6-80a (0x1A00) 0x32DC Search Search Platform Services
ajhlg Medium NerioCluster : Got valid (Primary) lease until 2014-08-21T09:10:11.0915676Z/0 for net.tcp://gcdwinamzanl002/C62BA9/AdminComponent1/Services/InvokerService
08/21/2014 09:07:34.29 OWSTIMER.EXE (0x0968) 0x3744 SharePoint Foundation Monitoring
aeh57 Medium Sql Ring buffer status eventsPerSec = ,processingTime=0,totalEventsProcessed=0,eventCount=0,droppedCount=0,memoryUsed=0
08/21/2014 09:07:35.72 w3wp.exe (0x0C0C) 0x18F0 SharePoint Foundation
Unified Logging Service b8fx High ULS Init Completed (w3wp.exe, onetnative.dll)
08/21/2014 09:07:35.86 w3wp.exe (0x0C0C) 0x18F0 SharePoint Foundation
Topology 2myf Medium Disabling the configuration filesystem and memory caches.
Abhishek MadanHi Abhishek,
According to your description, my understanding is that the User Profile Synchronization service stuck on ‘Starting’ or ‘Stopping’.
Please check whether you installed SQL 2012 Native Client (Pre-requisites) on SharePoint server. If yes, download and install SQL 2008 R2 Native Client from the below location:
http://download.microsoft.com/download/9/1/3/9138773A-505D-43E2-AC08-9A77E1E0490B/1033/x64/sqlncli.msi
From the SharePoint server ->control panel -> add/Remove programs , please confirm that the SQL 2008 Native Client is listed.
Make sure that the farm account is a member of the Administrators group on the server on which you are trying to start the User Profile Synchronization service, then restart the SharePoint Timer Service.
Set the FIM services to "Local System" before starting the service.
There is a troubleshooting for User Profile Synchronization Service start issues, please have a look at:
http://technet.microsoft.com/en-us/library/gg750257(v=office.14).aspx
Here are some similar posts for you to take a look at:
http://www.codeproject.com/Articles/358855/user-profile-synchronization-service-not-starting
http://www.sharepointdiary.com/2012/09/user-profile-synchronization-service-stuck-at-starting.html#ixzz2aX7Wz4GQ
Best Regards,
Wendy
Forum Support
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Wendy Li
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Workflow Manager & User Profile Service Application for Extranet Web application
Hi,
Recently i have setup HA WF Manager farm and associated it with Intranet web application (on-prem). Now i want to use the same farm for our extranet environment (on-prem) but extranet environment is not associated with UPA. Since user profile application
is not available for extranet environment so workflow does not work.
Now if I try to use existing UPA or create a new UPA for extranet environment, then i am exposing users data to all partner and collaborators. But for workflows to work it is necessary that users profile should be there in profile database.
Is there any way that I can run workflows in extranet environment without exposing user profile data to partners/collaborators? Thanks.
-PrashantThanks for the reply Paul, but this does not solve the problem.
Actually in MySite web application external users group is not at all added with any permissions but just to check your suggestion i have given permission to externals group with Deny Read permission. Now UPA is associated to the extranet web application
and when i access user profile data using RESP API using a partner account I can still see the data. For e.g. I am using this URL
https://extranet.abc.com/_api/SP.UserProfiles.PeopleManager/GetPropertiesFor(accountName=@v)?@v='abc\uname'
When I hit this URL in browser using partner account, it shows the profile data of the account passed in the URL.
MySite web application is https://mysite.abc.com and on this web application external users group is added under policy with Deny Read permissions. Thanks.
-Prashant -
The User Profile Service failed the logon
Hi
Over the last few weeks I have had literally 100's of my customers reporting this problem
The usual "The User Profile Service failed the logon" message comes up when they try to login
I have been fixing each time by changing the profilelist registry entries as per
http://support.microsoft.com/kb/947215
But it keeps happening, some customers are then okay for a week or two and it then happens again
Has anyone else been seeing a lot of this issue? and if so any ideas what is causing it
All the computers have been checked for viruses and have valid security software loaded, so don't think virus related, but is getting annoying now and rightly so some of my customers are getting fed up having to pay to get it fixed each time
Any ideas?
Darren RoseHi,
It seems this is related to your environment, let’s test if we can eliminate this issue by uninstalling the most common software on few test machines.
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are trying to better understand customer views on social support experience, so your participation in this
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Thanks for helping make community forums a great place. -
"User Profile Service service failed the logon. User profile cannot be loaded."
I just spend a long time fighting this problem and wanted to share how I fixed.
I was seeing this error on a Win7 standalone system (local profiles, not logging into a domain). I had two profiles on it that worked fine, but if I tried to create a new profile, I would be unable to logon to it and would get the "User Profile Service
failed the logon" message.
I tried the steps in KB http://support.microsoft.com/kb/947215 but they did not fix the problem.
After looking through the event logs, I found the following 1509 error in the Application log:
Windows cannot copy file
\\?\C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm to location
\\?\C:\Users\TEMP\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
After binging iesqmdata_setup0.sqm I ran across this article:
http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/e87aafae-c3aa-48df-b188-0ba161fcb9c7
The suggestion there:
"I suggest you check the Advanced Security Settings for the C:\Users\Default folder. Ensure you check the box "Replace all child object permission with inheritable permissions from this object"."
Fixed this problem for me. I am now able to logon with the newly created accounts just fine.
Hopefully this will help others as well!Hi,
Thanks for sharing. We really appreciate your time and efforts. Hope your experience will help other community members facing similar problems.
Regards,
Leo
Huang
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Leo Huang
TechNet Community Support -
Initiall SharePoint Server 2013 setup -- unable to manage new User Profile Service Application
During initial farm setup, creating an initial User Profile Service Application works fine. However, once it's created, I cannot 'manage' it through the Manage Service Applications page in central
admin.
I get a generic error (Sorry, something went wrong / unexpected error) with a correlation ID that doesn't seem to match any ULS log entries. (Yes, I merged logs from all machines in the farm.)
A Windows event log entry says:
A failure was reported when trying to invoke a service application: Endpoint Failure
Also frequent errors in ULS logs: (see below)
UserProfileApplicationNotAvailableException
User Profile Application Proxy failed to retrieve partitions from User Profile Application: Micro…
SPDistributedCache DataCacheException
I did notice that the file 'ProfileService.svc does not exist in SharePoint's web services app at the URL you see in the error. (below)
I also found it interesting that the event log error shows 1 active endpoint and 3 failed endpoints. I have 2 WFEs and 2 app servers. But I'm only trying to get the user profile service app running on the application
servers. I have deleted and recreated this service app several times under various names (deleted/recreated its app pool as well) and wonder if these other failed endpoints could be orphans from previous instances...
Any thoughts on how I might successfully create this service application? I've already been Binging my head against a wall long enough that I would have been better off reinstalling the entire farm... I may still
do that.
FYI, my farm came from a slipstreamed SP1 install package, and received the July CU after several other things were already configured, including the already-failed UP service application.
Log Name: Application
Source: Microsoft-SharePoint Products-SharePoint Foundation
Date: 8/8/2014 6:11:54 PM
Event ID: 8313
Task Category:
Topology
Level: Error
Keywords:
User: xyz\sp_farm
Computer: spapp1.xyz.local
Description:
A failure was reported when trying to invoke a service application: EndpointFailure
Process Name: w3wp
Process ID: 4284
AppDomain Name: /LM/W3SVC/560632691/ROOT-1-130519915587486075
AppDomain ID: 2
Service Application Uri: urn:schemas-microsoft-com:sharepoint:service:3f215b603e634a629875945488863f75#authority=urn:uuid:9f338b52a7b049b193d8f8dc514fdadd&authority=https://spapp1:32844/Topology/topology.svc
Active Endpoints: 1
Failed Endpoints:3
Affected Endpoint:
http://spapp1:32843/3f215b603e634a629875945488863f75/ProfileService.svc
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6FB7E0CD-52E7-47DD-997A-241563931FC2}" />
<EventID>8313</EventID>
<Version>15</Version>
<Level>2</Level>
<Task>13</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-08-08T23:11:54.738080000Z" />
<EventRecordID>14550</EventRecordID>
<Correlation ActivityID="{02A1AC9C-1125-6026-E124-A52653003266}" />
<Execution ProcessID="4284" ThreadID="16072" />
<Channel>Application</Channel>
<Computer>spapp1</Computer>
<Security UserID="S-1-5-21-499312637-3451022336-10712144539-44056" />
</System>
<EventData>
<Data Name="string0">EndpointFailure</Data>
<Data Name="string1">w3wp</Data>
<Data Name="int2">4284</Data>
<Data Name="string3">/LM/W3SVC/560632691/ROOT-1-130519915587486075</Data>
<Data Name="int4">2</Data>
<Data Name="string5">urn:schemas-microsoft-com:sharepoint:service:3f215b603e634a629875945488863f75#authority=urn:uuid:9f338b52a7b049b193d8f8dc514fdadd&authority=https://spapp1:32844/Topology/topology.svc</Data>
<Data Name="int6">1</Data>
<Data Name="int7">3</Data>
<Data Name="string8">http://spapp1:32843/3f215b603e634a629875945488863f75/ProfileService.svc</Data>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-SharePoint Products-SharePoint Foundation
Date: 8/8/2014 6:51:04 PM
Event ID: 8313
Task Category: Topology
Level: Error
Keywords:
User: VANTAGE\sp_farm
Computer: spapp1.vantage.local
Description:
A failure was reported when trying to invoke a service application: EndpointFailure
Process Name: OWSTIMER
Process ID: 8472
AppDomain Name: DefaultDomain
AppDomain ID: 1
Service Application Uri: urn:schemas-microsoft-com:sharepoint:service:3f215b603e634a629875945488863f75#authority=urn:uuid:9f338b52a7b049b193d8f8dc514fdadd&authority=https://spapp1:32844/Topology/topology.svc
Active Endpoints: 1
Failed Endpoints:3
Affected Endpoint:
http://spapp2:32843/3f215b603e634a629875945488863f75/ProfileService.svc
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6FB7E0CD-52E7-47DD-997A-241563931FC2}" />
<EventID>8313</EventID>
<Version>15</Version>
<Level>2</Level>
<Task>13</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-08-08T23:51:04.938901900Z" />
<EventRecordID>14596</EventRecordID>
<Correlation />
<Execution ProcessID="8472" ThreadID="17360" />
<Channel>Application</Channel>
<Computer>spapp1.vantage.local</Computer>
<Security UserID="S-1-5-21-499312637-3451022336-10712144539-44056" />
</System>
<EventData>
<Data Name="string0">EndpointFailure</Data>
<Data Name="string1">OWSTIMER</Data>
<Data Name="int2">8472</Data>
<Data Name="string3">DefaultDomain</Data>
<Data Name="int4">1</Data>
<Data Name="string5">urn:schemas-microsoft-com:sharepoint:service:3f215b603e634a629875945488863f75#authority=urn:uuid:9f338b52a7b049b193d8f8dc514fdadd&authority=https://spapp1:32844/Topology/topology.svc</Data>
<Data Name="int6">1</Data>
<Data Name="int7">3</Data>
<Data Name="string8">http://spapp2:32843/3f215b603e634a629875945488863f75/ProfileService.svc</Data>
</EventData>
</Event>
20:22:31.94 SharePoint Portal Server User Profiles cm6y High
User Profile Application Proxy failed to retrieve partitions from User Profile Application: Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: UserProfileApplicationNotAvailableException_Logging
:: UserProfileApplicationProxy.ApplicationProperties ProfilePropertyCache does not have 6cd1c1f0-5874-4f8e-9c0a-ed1aff342048 at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_ApplicationProperties()
at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_PartitionIDs() at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.IsAvailable(SPServiceContext serviceContext)
20:22:38.16 SharePoint Portal Server User Profiles d22b High
Failure retrieving application ID for User Profile Application Proxy 'User Profile Service Application': Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: UserProfileApplicationNotAvailableException_Logging
:: UserProfileApplicationProxy.ApplicationProperties ProfilePropertyCache does not have 6cd1c1f0-5874-4f8e-9c0a-ed1aff342048 at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_ApplicationProperties()
at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_AppID()
20:22:44.25 SharePoint Foundation DistributedCache ah24v High
[Forced due to logging gap, cached @ 08/08/2014 20:22:38.16, Original Level: Verbose] DistributedCacheClient TransportProperties- ChannelInitializationTimeout '{0}', ConnectionBufferSize '{1}',
MaxBufferPoolSize '{2}', MaxBufferSize '{3}', MaxOutputDelay '{4}',ReceiveTimeout '{5}'.
20:22:55.26 SharePoint Foundation DistributedCache ah24w Unexpected
Unexpected Exception in SPDistributedCachePointerWrapper::InitializeDataCacheFactory for usage 'DistributedViewStateCache' - Exception 'Microsoft.ApplicationServer.Caching.DataCacheException: ErrorCode<ERRCA0017>:SubStatus<ES0006>:There
is a temporary failure. Please retry later. (One or more specified cache servers are unavailable, which could be caused by busy network or servers. For on-premises cache clusters, also verify the following conditions. Ensure that security permission has been
granted for this client account, and check that the AppFabric Caching Service is allowed through the firewall on all cache hosts. Also the MaxBufferSize on the server must be greater than or equal to the serialized object size sent from the client.). Additional
Information : The client was trying to com...Thanks for the suggestion. I performed the service restarts, and then an iisreset an the two web servers, and the application server that does not run the services. Finally, I ran iisreset on the application server that does run the services.
After performing those steps, I still cannot manage the user profile service application.
ULS log at the time of the attempt contains User Profile Application Proxy errors (in my original post) and am also noticing the following error:
08:15:21.17 SharePoint Foundation General ajlz0 High Getting Error Message for Exception System.Web.HttpUnhandledException
(0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException:
This User Profile Application's connection is currently not available. The Application Pool or User Profile Service may not have been started. Please contact your administrator. at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.ProfileAdminPage.get_CurrentApplicationProxy()
at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.ManageUserProfileServiceApplicationBase.OnPreRender(EventArgs e) at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean
includeStagesBeforeAsyncPoint, Boolean
includeStag... -
We want to create the User Profile service in Project Service 2010. Are there any PowerShell commands that can be used to achieve this?
Thanks in advance.Hello,
See the links below for examples:
http://www.harbar.net/archive/2010/10/30/avoiding-the-default-schema-issue-when-creating-the-user-profile.aspx
http://thesharepointfarm.com/2011/03/configuring-user-profile-service-and-user-profile-synchronization-service-via-powershell/
http://blogs.msdn.com/b/rcormier/archive/2012/05/10/how-to-create-a-sharepoint-user-profile-service-application-with-powershell.aspx
I'd also review this is if it is stuck starting:
http://www.harbar.net/articles/sp2010ups2.aspx
Paul
Paul Mather | Twitter |
http://pwmather.wordpress.com | CPS -
User profile service incremental sync failure
Hi all, I'm working for a client that has a failing UPS incremental sync. The scheduled sync was running fine until a couple of weeks ago when it suddenly stopped working. Coincidently, this was also at the same time that they noticed the incremental search
crawl and UPS audience compilation timer jobs failing. A timer service stop/start fixed the search/audience compilation problems, but they’re still having issues with the UPS incremental sync. I see the following errors in the ULS when the sync fails (nothing
logged in FIM operations window):
08/15/2013 09:19:05.73 OWSTIMER.EXE (0x1E40) 0x1C78 SharePoint Foundation Timer 6398 Critical The Execute method of job definition Microsoft.Office.Server.UserProfiles.UserProfileImportJob (ID ad907731-0878-411e-9184-2bd8eea74501) threw an exception.
More information is included below. Access to the requested resource(s) is denied 36285c84-5805-4af3-9df5-88254e67ba9f?
…followed by
08/15/2013 09:19:05.73 OWSTIMER.EXE (0x1E40) 0x1C78 SharePoint Foundation Timer 72ae Unexpected Exception stack trace: at Microsoft.ResourceManagement.WebServices.Client.ResourceTemplate.GetResource(UniqueIdentifier identifier, String[] attributeNames,
Nullable`1 resourceTime) at Microsoft.ResourceManagement.WebServices.ResourceManager..ctor(UniqueIdentifier resourceIdentifier, String typeName, String[] attributeNames, CultureInfo locale, Boolean includePermissionHints, TimeZoneInfo localTimeZone) at Microsoft.ResourceManagement.WebServices.ResourceManager..ctor(UniqueIdentifier
resourceIdentifier, String typeName, String[] attributeNames, CultureInfo locale, Boolean includePermissionHints) at Microsoft.Office.Server.UserProfiles.Synchronization.MAConfiguration..ctor(Guid resourceIdentifier) at Microsoft.Office.Server.UserProfiles.UserProfileImportJob.CreateSteps()
at Microsoft.Office.Server.UserProfiles.UserProfileImportJob.Execute() at Microsoft.SharePoint.Administration.SPTimerJobInvokeInternal.Invoke(SPJobDefinition jd, Guid targetInstanceId, Boolean isTimerService, Int32& result) 36285c84-5805-4af3-9df5-88254e67ba9f
I’ve confirmed the following:
Were any changes made to farm servers around the time issue first appeared (group policy etc.) -
No
Farm (SP2010 Standard) version number - 14.0.6106.5000 (June 2011 CU) / 14.0.6029.1000 (SP1)
Are both FIM services started – Yes
Does the farm account have local admin rights – Yes
Does the farm account have log-in locally rights – Yes
Does the farm account have access to relevant FIM binaries - Yes
Does the network service account have access to relevant FIM binaries –
Yes (Network service has full control to this location (D:\Program Files\Microsoft Office Servers\14.0\Service) and this location (D:\Program Files\Microsoft Office Servers\14.0 directory)
Does the farm account have dbo on all UPS databases – Yes
Steps tried to fix so far:
Restarted timer service
Restarted User Profile Synchronization service in Central Administration
Restarted 'Forefront Identity Manager Service' and 'Forefront Identity Manager Sync Service' (server service)
Rebooted all farm servers including SQL
Moved service instance to another server (and back). Errors reported on other server after move:
System.Data.DataException: This request has an invalid target: B87AD086-D1CB-4008-BE44-706FF05D6378. The invalid target identifier is F2CC710F-99E1-45A2-8F9F-D6A5D1A3CAC4. Microsoft.ResourceManagement: System.Data.DataException: This request has
an invalid target: B87AD086-D1CB-4008-BE44-706FF05D6378. The invalid target identifier is F2CC710F-99E1-45A2-8F9F-D6A5D1A3CAC4. at Microsoft.ResourceManagement.Utilities.ExceptionManager.ThrowException(Exception exception) at Microsoft.ResourceManagement.Data.DataAccess.DoRequestCreation(RequestType
request, Guid cause, Boolean doEvaluation) at Microsoft.ResourceManagement.Data.DataAccess.CreateRequest(RequestType request, Guid cause, Boolean doEvaluation) at Microsoft.ResourceManagement.WebServices.RequestDispatcher.CreateRequest(UniqueIdentifier requestor,
UniqueIdentifier targetIdentifier, OperationType operation, String businessJustification, List`1 requestParameters, CultureInfo locale, Boolean isChildRequest, Guid cause, Boolean doEvaluation) at Microsoft.ResourceManagement.WebServices.ResourceManagementService.Put(Message
request) ?
Other issues
When creating a new sync connection in CA, the following message is displayed when the connection is saved:
“Unable to process create message”
I also see this error message in the logs:
A update on the configuration of a MA or MV failed to replicate to a target connector directory that is capable of storing MA/MV configurations. As a result, the MA/MV configuration data in this connector directory is not up to date. Please correct
the condition that causes the error, and triggers a resync by updating the password information of the target MA. Additional information: Error Code: 0x80230709 Error Message: (The extension operation aborted due to an internal error in FIM Synchronization
Service.) Operation: Create MA Name of the MA to replicate: MOSSAD-BLAH Guid of the MA to replicate: {BF18A3FA-190D-49F8-878B-D469D545B2A8} Name of the target MA: ILMMA Guid of the target MA: {F2CC710F-99E1-45A2-8F9F-D6A5D1A3CAC4}
The management agent appears in FIM, but isn’t displayed in SharePoint CA (UPS SA). At present we have a few test MA’s that appear in FIM but not in SharePoint CA (UPS SA).
I’m at a loss as to why this incremental sync has stopped working. It’s also strange that test sync connections are appearing in FIM despite error displayed in CA when provisioning them. Stranger sill, the test sync connections don’t appear in CA, but appear
in FIM.
Potential next steps include resetting the profile synchronization DB as detailed here http://technet.microsoft.com/en-us/library/ff681014(v=office.14).aspx#resetSync. If anyone has had any other suggestions, I’d be very grateful to hear about
them.
Many thanksTry to start full sync,and if it also stop with the same error - try to reset Sync DB using this script:
$SyncDB = "<Sync DB name>"
$UserProfilesName = "<User Profile Service Application name>"
net stop sptimerv4
$SDB=Get-SPDatabase | where {$_.Name -eq $SyncDB}
$SDB.Unprovision()
$SDB.Status='Offline'
$UPS = Get-SPServiceApplication | where {$_.Displayname -eq $UserProfilesName }
$UPS.ResetSynchronizationMachine()
$UPS.ResetSynchronizationDatabase()
$SDB.Provision()
net start sptimerv4
Best regards, Andrii -
The User Profile Service service failed to Login user Profile error in Windows 7 Home Premium
Hi,
I recently purchased a new Dell Inspirion 1564 Laptop which had Microsoft Windows 7 Home Premium 64-bit installed.
The hardware configuration is i5 core Processor, 4GB Ram , 320GB HDD and 512MB Graphics card.
Today morning, I couldn't login as the system returned the following error after I entered the password.
"The User Profile Service service failed to login.
User Profile cannot be loaded"
I couldn't login at all as i had not created any other user account, even the face recognition didn't work.
I had to restore my pc to the previous state. I believe this happened after the installation of Windows Malicious Software Removal Tool x64 - March 2010 (KB890830) update, not immeditately though as i used the system few times after the installation of this update.
Is this a bug? I cant imagine if this happens if I am about to give a presentation, its going to be disastrous!
Any help is appreciated
AvinashI'm getting the same issue - I'm the IT Manager at a school where every student has a laptop (fujitsu tablet T4410). This occurs to at least one new student every day. I have been unable to re-create the issue on demand, although I suspect it occurs when a temporary user profile gets created after the logon process takes too long (due to some disk activity, possibly related to windows updates or some thing). When we were creating student accounts on the machines, this would occur if we attempted to log in the newly created account before the computer had 'settled down' - it seems that there is a logon timeout, after which something stops working. If the new user's first logon happened too soon after booting, the profile would be corrupted. But this doesn't quite explain why it occurs seemingly randomly now.
My current solution is to boot into safe mode, back up the user's files, delete the account, create it again (the other suggested solutions on the internet did not work)
If you're desperate, you can log in while in safe mode, and use that to create a new account.
In any case, this is proving a very bad experience of Windows 7 for my students, and I hope to see a more useful fix for this soon. -
List with user data from User Profile Service
Hi there!
I got SP intranet site up and running with more then 2000+ users on it.
User Profile Services is getting users attributes from Active Directory.
How can i make a list with all of those users and columns like Department, Manager, Office number, etc..
After that i'm going to apply a filter by current user department.
I would really appreciate some offer.
Thanks!There is a sharepoint hidden list called User Information List , if you want to filter by current user department I recommend that you use ser search API and search People using SourceID
public static ResultTable SearchUsers(string query,int limit,string [] selectproperties)
KeywordQuery kq = new KeywordQuery(SPContext.Current.Site);
//select properties
foreach (string property in selectproperties)
kq.SelectProperties.Add(property);
kq.SourceId = new Guid("B09A7990-05EA-4AF9-81EF-EDFAB16C4E31");
kq.QueryText = query;
kq.RowLimit = limit;
ResultTableCollection results = new SearchExecutor().ExecuteQuery(kq);
return results.Filter("TableType", KnownTableTypes.RelevantResults).FirstOrDefault<ResultTable>();
you need to pass the query Department:CurrentUserDepartment and to get current user department
UserProfileManager manager = new UserProfileManager(SPServiceContext.GetContext(SPContext.Current.Site));
UserProfile currentUser = manager.GetUserProfile(SPContext.Current.Web.CurrentUser.LoginName);
string department=currentUser["Department"].toString();
Hope that helps|Amr Fouad|MCTS,MCPD sharePoint 2010 -
User Profile Service - User Profile Incremental Synchronization Progress: 33% Status: Pausing
It has been almost 15 days.
Both User Profile Service and User Profile Synchronization Service are in Started state and FIM service also starting
I tried clearing sharePoint config cache.
I also restarted the sharepoint timer service.
I tried almost everything that is on Internet but nothing helped me.
Is there any other way to solve the issue as I was struck on production server (ASAP)
In synchronization serivce manager status of MOSS_DeltaImport is Inprogress from past 2 days
Best Regards.Hi,
Please follow the steps in the link below to clear the configuration cache.
http://blogs.msdn.com/b/jamesway/archive/2011/05/23/sharepoint-2010-clearing-the-configuration-cache.aspx
Here is a similar thread for your reference:
https://social.technet.microsoft.com/Forums/en-US/beaa852c-6f40-428a-b97c-20722864e045/user-profile-service-user-profile-incremental-synchronization-timer-job-stuck-at-88-status?forum=sharepointadminprevious
Or try to clear the file system cache on all servers in the server farm on which the Windows SharePoint Services Timer service is running. Microsoft has provided a step by step procedure on clearing file system cache from the SharePoint front-end servers
in this kb article.
You can also see the ULS logs and check error messages.
http://sharepointlogviewer.codeplex.com/
Best Regards
Dennis Guo
TechNet Community Support -
How do I prevent "The user profile service service failed the log on" error messages?
I work for an organization with approximately 60 staff members across ~80 Windows 7 Professional PCs. Users log in with Active Directory accounts.
Approximately once per month, a random user will get an error message while attempting to log into their machine that says "The user profile service service failed the log on." The solution to resolve this issue is here: http://support.microsoft.com/kb/947215?ppud=4&wa=wsignin1.0.
The problem is that I want to PREVENT this issue from happening, as it is incredibly inconvenient for the user. I had one staff member board a 5-hour plane trip expecting to do work, and once she got in the air she logged in and
received the error message and was unable to use her computer for the trip. I've had others locked out of their computer with deadlines to get things done, while I am at home off the clock. Editing the registry is not an easy fix, and so it's not something
I can just post instructions for in a knowledgebase article.
Does anyone know how to prevent this issue from occurring? I believe that it has something to do with a network-based startup script, or a service trying to connect to our file server, or the computer trying to connect to our ad server. All of these
are blocked by firewalls (unless the user is off-site), and I suspect that the services may be timing out, causing the user profile service service failed the logon error message, but I can't seem to eliminate it, after nearly a year of trying.
90% of the time this problem occurs when the user is off-site, but it has happened while the user is in the office too. Once the user gets this error message, the only way to resolve the problem is to log into their computer as a localadministrator account
and perform the method #1 fix in the knowledgebase article.
ThanksHave you checked the logged files in event viewer around the time when problem occurred?
Is there any suspicious events like error or warning related to this issue.
Try run Active Directory Best Practice Analyzer:
http://technet.microsoft.com/en-us/library/dd759260.aspx -
First time poster, but I think I've done my homework on this issue.
This issue has similar symptoms to a problem with vista: http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html
However, it is definitely not the same issue (see further).
Current Config:
HP dv7-1450.
W7 RC 7100 x64
Last update (up to date as of 8/31/09) installed succesfully 8/26/09 and should be unrelated to this issue (not verified yet by a pre-update restore).
Running with Admin account while diagnosing/troubleshooting.
Currently have two working accounts, one standard, one admin.
Symptom:
New user accounts cannot be logged into. On an attempted login to the new account, the following information is displayed on the login screen: "The User Profile Service service failed the logon. User profile cannot be loaded." Windows then logs off the operator and returns to the initial user selection screen. All other aspects of use are normal.
Current Diagnostics:
First attempts to resolve this problem were to recreate the new account. This was attempted when logged in as both Standard and Admin. This was also attempted under safe mode. This has been attempted with virus protection disabled. All to no difference in the symptom.
The similarity to the Vista issue (linked above) caused me to check the registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\ for the new profile (as suggested by that link). Unlike that issue, there simply is no entry for the new user. Examination of the new log entries from creation of account to attempted log in provides the following entries:
Level Date and Time Source Event ID Task Category
Information 8/31/2009 12:34:31 PM Microsoft-Windows-Winlogon 6000 None The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
Warning 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6001 None The winlogon notification subscriber <Profiles> failed a notification event.
Information 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6000 None The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
Warning 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6001 None The winlogon notification subscriber <Sens> failed a notification event.
Error 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles Service 1500 None "Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.
DETAIL - Only part of a ReadProcessMemory or WriteProcessMemory request was completed.
Warning 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles General 1509 None "Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\TEMP\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
Error 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles Service 1511 None Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
Warning 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles General 1509 None "Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\{New Username}\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
Naturally I started with the earliest error first, and decided to look to see what is going on. The file that is trying to be copied is there, but the destination folder does not exist. As near as I can tell, whatever process (the User Profiles General Service?) is trying to perform the copy does not have sufficient access to perform the operation. Specifically I suspect it may not be able to create the appropriate folders before performing the copy. Interestingly, it appears that when windows attempts to open/create a temporary account profile, the same issue occurs. Since there is no registry entry either, I suspect that the issue also extends to the creation of registry keys, but I am not familiar enough with the sequence of events in the creation of a user profile to determine if this would come before or after a user profile's first login.
I attempted to find more information, and was able to investigate the UPS diagnostic event log (for a different, but identical attempt at creating and using the new profile). The following two (unhelpful to me) log entries were generated.
Level Date and Time Source Event ID Task Category
Information 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles Service 1002 (1001) "The description for Event ID 1002 from source Microsoft-Windows-User Profiles Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
The message id for the desired message could not be found
Information 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles Service 1001 (1001) "The description for Event ID 1001 from source Microsoft-Windows-User Profiles Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
It seems to imply that the User Profiles Service may be corrupted, but this may also be unrelated. I do not know how to specifically repair this service anyway (but am open to try it if someone can walk me through it a bit).
There's the info. I'd like to figure out how to watch the account creation process in more detail to see if I gleen more, but I don't have the experience to know what to do to enable such a log. I will not perform a reinstall and am loath to do a restore, instead looking more for a cause and effect repair: something that would actually help MS fix the problem rather than have the customer fix the symptom.
Thanks in advance to responders!First time poster, but I think I've done my homework on this issue.
This issue has similar symptoms to a problem with vista: http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html
However, it is definitely not the same issue (see further).
Current Config:
HP dv7-1450.
W7 RC 7100 x64
Last update (up to date as of 8/31/09) installed succesfully 8/26/09 and should be unrelated to this issue (not verified yet by a pre-update restore).
Running with Admin account while diagnosing/troubleshooting.
Currently have two working accounts, one standard, one admin.
Symptom:
New user accounts cannot be logged into. On an attempted login to the new account, the following information is displayed on the login screen: "The User Profile Service service failed the logon. User profile cannot be loaded." Windows then logs off the operator and returns to the initial user selection screen. All other aspects of use are normal.
Current Diagnostics:
First attempts to resolve this problem were to recreate the new account. This was attempted when logged in as both Standard and Admin. This was also attempted under safe mode. This has been attempted with virus protection disabled. All to no difference in the symptom.
The similarity to the Vista issue (linked above) caused me to check the registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\ for the new profile (as suggested by that link). Unlike that issue, there simply is no entry for the new user. Examination of the new log entries from creation of account to attempted log in provides the following entries:
Level Date and Time Source Event ID Task Category
Information 8/31/2009 12:34:31 PM Microsoft-Windows-Winlogon 6000 None The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
Warning 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6001 None The winlogon notification subscriber <Profiles> failed a notification event.
Information 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6000 None The winlogon notification subscriber <SessionEnv> was unavailable to handle a notification event.
Warning 8/31/2009 12:34:11 PM Microsoft-Windows-Winlogon 6001 None The winlogon notification subscriber <Sens> failed a notification event.
Error 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles Service 1500 None "Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly.
DETAIL - Only part of a ReadProcessMemory or WriteProcessMemory request was completed.
Warning 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles General 1509 None "Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\TEMP\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
Error 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles Service 1511 None Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
Warning 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles General 1509 None "Windows cannot copy file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm to location C:\Users\{New Username}\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
Naturally I started with the earliest error first, and decided to look to see what is going on. The file that is trying to be copied is there, but the destination folder does not exist. As near as I can tell, whatever process (the User Profiles General Service?) is trying to perform the copy does not have sufficient access to perform the operation. Specifically I suspect it may not be able to create the appropriate folders before performing the copy. Interestingly, it appears that when windows attempts to open/create a temporary account profile, the same issue occurs. Since there is no registry entry either, I suspect that the issue also extends to the creation of registry keys, but I am not familiar enough with the sequence of events in the creation of a user profile to determine if this would come before or after a user profile's first login.
I attempted to find more information, and was able to investigate the UPS diagnostic event log (for a different, but identical attempt at creating and using the new profile). The following two (unhelpful to me) log entries were generated.
Level Date and Time Source Event ID Task Category
Information 8/31/2009 12:34:10 PM Microsoft-Windows-User Profiles Service 1002 (1001) "The description for Event ID 1002 from source Microsoft-Windows-User Profiles Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
The message id for the desired message could not be found
Information 8/31/2009 12:34:09 PM Microsoft-Windows-User Profiles Service 1001 (1001) "The description for Event ID 1001 from source Microsoft-Windows-User Profiles Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
It seems to imply that the User Profiles Service may be corrupted, but this may also be unrelated. I do not know how to specifically repair this service anyway (but am open to try it if someone can walk me through it a bit).
There's the info. I'd like to figure out how to watch the account creation process in more detail to see if I gleen more, but I don't have the experience to know what to do to enable such a log. I will not perform a reinstall and am loath to do a restore, instead looking more for a cause and effect repair: something that would actually help MS fix the problem rather than have the customer fix the symptom.
Thanks in advance to responders!
To resolve this issue, I suggst you delete the file C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\SqmData720896_00.sqm.Arthur Xie - MSFT -
I am running an environment with an Active Directory and Terminal Servers.
I have searched high and low for resolutions to this error but I cannot find anything related to my situation, let me explain further.
The fixes I found are related to local users only.
When I create a new user in the Active Directory I provide the paths to the profile folder in the "Remote Desktop Profile" and "Profile tab" lets say for example \\ad001\home\%username% and \\ad001\profil\%username% .
I give rights to the user to read/write the "home" folder which is mapped for folder redirection. An I know that when the user first logs on it should create a "v2.%username%" folder upon successful logon. This is when I am
presented with the error message below:
"The registration of the service "User Profile Service" has failed.
The user profile can not be loaded"
Does anyone have any experience with this or know a suitable fix. Again this is for the "Roaming" profile creation no local.
Many thanks in advance.Hi,
Thank you for posting in Windows Server Forum.
Did you receive for any one user or for all users?
Have you tried to solve the issue by fixing the user account profile?
For that you can adjust the registry setting “ProfileImagePath” with
particular SID of that user under below mention path.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
Also if this can’t resolve the issue you can try to delete the SID of that user or renaming the old and and then check the result again by creating new profile for that users.
More information.
You receive a "The User Profile Service failed the logon” error message
http://support.microsoft.com/kb/947215
Hope it helps!
Thanks.
Dharmesh Solanki -
Windows 7 very slow logon, Waiting for the User Profile Service, winlogon event 6006
Hello,
Every so often one of our Windows 7 clients which is not normally having any delay at logon will take a very long time to login. This may be 10 or 20 minutes or up to an hour in some cases.
Typically the event log will contain entries like
The winlogon notification subscriber <Profiles> took 572 second(s) to handle the notification event (Logon).
There is no further information available from Event Log Online Help, nor any additional detail as to why the logon event was so slow. During the delay the user will just see "Waiting for the User Profile Service" on their screen.
We first started seeing this problem with Windows Vista and if anything the situation has not improved since then. It has never happened with any of our Windows XP users.
We are currently planning a migration of computers to Windows 7 but stuff like this which has not been resolved in Windows over a 2 year period will stall that migration. The least improvement is to increase the event notification to give a lot more
information on why the user profile processing has stalled.Hi,
When did the issue begin to occur? Did it occur after installing certain application or applying certain policy?
To troubleshoot the issue, please perform the following step.
1. Restart the machine in Safe Mode with Networking to check whether the system can login quicker.
2. Type “gpedit.msc” in Search box and press Enter. Navigate to the following location:
Computer Configuration->Administrative Templates->System->Logon
Please double click “Always wait for the network at computer startup and logon” policy and disable it.
3. Perform a
Clean Boot to check the result.
Thanks,
Novak
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