Audio won't play when streaming

All of a sudden when I try and watch quicktime files like apple trailers, my audio won't come on. The sound works fine for other applications. It even works with a saved QT file that I have on my desktop. Please help.

Hi any answers here?
In firefox, chrome and IE I have the same problem - video but no sound.
QT standalone works with qt player, but in any browser I only get video, no audio - youtube flash works fine.
Tried upgrading (now 7.6.2) and rebooted - still no sound. in IE don't even haveplayer controls.

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    Date: Wed, 27 Nov 2013 07:53:14 -0800
    From: [email protected]
    To: [email protected]
    Subject: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
        Re: Premiere Elements 4 audio won't play on mp4 files, codecs missing/unavailable on .mov files
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    CONT_INTERLEAVE_TIME          
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    VIDEO_FIELDS_PER_SEC           59.940
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    VIDEO_MPEG2_3X2               
    VIDEO_MPEG2_BFF               
    VIDEO_MPEG2_I_L               
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    VIDEO_SAR                      1.500
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    VIDEO_SIZE_Y                   480
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