Audit has not been enabled for the appshell

Hi all,
We are not able to access "manage audit data" systems says that > Audit has not been enabled for the appshell.
we tried to check the status of the applications in the appshell, we can see that AuditON is set.
What are the other possible areas we could check?
Thanks

Well, if it would be so "by design" maybe a message should popup informing the customer that the Data Audit cannot be enabled on Apshell for some reason (?). This would be a proper way. But in this case you receive an error page where it's quite impossible to understand which is the problem.
I remember that there is also an internal message for this and it was recognized as a bug, but with a low priority.
Regards,
Simmaco

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