Australia, Telstra phone lines: How to fix clicks/noise from phone line?

This is probably the wrong forum to post my question, but I hope that some Australian HP users might have a solution to my problem, which is:
My HP7410 emits noise - scratches, clicks, & so on, which I assume is phone line noise - which can be very loud especially at 2am - 3am.
I've set the volume control to "off", but the noise is still just as loud as ever.
The noise doesn't seem to be affected by anything I can find; it's not WiFi transmitter activity, not time of day....nothing I can find.
5 years ago I tried to get our phone provider, Telstra, to investigate & fix the problem but the tech reckoned there was nothing wrong (typical). So there seems no reason to put the problem to them: as far as I can see, they will profess to be concerned but not responsible for the hash noises.
How can I get rid of it? Does anyone have any solutions?

Hi @bowhand,
Welcome to the HP Forums!
I see that you are getting noise - scratches, clicks, and so on with your HP 7410 printer. I am happy to look into this for you!
Some questions for you:
Do you have the phone line connected to the printer, or just the fax line?
Do you know if your phone service is Analog or Digital?
If the printer is powered off, does the noise still occur with the phone lines connected?
Once I know this information, I will be happy to do some further research!
Thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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weizhou12 wrote:
HI,
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Welcome to Apple Discussions!
I didn't read all of that long thread, but I have heard of the type of noise you describe being associated with the hard drive. Whether it's benign or ominous or something else entirely is hard to say. But there are a couple of little utilities that can help you evaluate your hard drive:
S.M.A.R.T. Reporter:
http://www.corecode.at/smartreporter/
S.M.A.R.T. Utility:
http://www.versiontracker.com/dyn/moreinfo/macosx/32454
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Also, there have been some problems with one model of Seagate drive, so check and see if you have a Seagate.
My Fujitsu drive is absolutely silent, and that is what you should expect. My external La Cie makes clicking noises every so often, and always has, so I think that is normal for it.
The main thing to worry about is the hard drive.
Do you have the widget iStatPro? It might be better for monitoring the fan speed without using smc fan control. But if the left fan is at 2000 RPM, then I would expect a very rapid click, which does not sound like it's the case here.
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It may be worth taking it to the Apple Store just to let someone listen to it and give an opinion. If you are under warranty, at least get a case number to document the problem. I understand that you can't be without your Mac for a week or so, but if a problem is diagnosed that does need to be fixed, then you can work on getting the work scheduled for a time that is convenient to you. It may even be possible to arrange for a loaner with all your stuff cloned onto it. Knowledge is power, and will give you better options than, say, having a sudden hard drive crash.
Good luck!

Clicking noise from hard disk

Hello forum,
one more hard disk noise problem. My new MPB arrived two days ago and I immediately noticed a clicking noise that is presumably emitted by the hard disk. I've got the basic 250GB model, so it's unrelated to the 500GB noise. The sound occurs quite regularly every 20sec or so, but only when the disk is inactive. The system doesn't freeze. The noise appears regardless whether the disk power saving feature is enabled or not. Here is an amplified version of the sound without the normal background noise (fan, hard disk):
http://www.filefactory.com/file/ah25f1h/n/ClickingNoise_wav
I've learned that clicking noises are a certain sign of hard disk failure. So should I return it immediately and ask for a replacement?
Regards

MKG4 wrote:
It sounds like you've got two clicking noises happening back to back, correct? I have the new 250GB drive as well (5400 RPM) and I'm hearing a periodic click similar to the second one in your clip.
I can hear only the second click, too. Only if I mute the background noise and amplify my recording, I hear the first one. Could you perhaps take a record of the sound that your MBP makes so that we can compare the sounds?
Haven't noticed any other problems with the drive, though. Is yours a Fujitsu? Mine is, and according to their web site, "if the drive is idle it will automatically move the heads periodically to prevent lubricant migration." I'm wondering if that's what the noise is.
Interesting. Mine is a Fujitsu, too, and perhaps the two noises come from the disk head starting and parking.
Actually, it sounds a lot like the 500GB noise, except without the beep. I've seen very few, if any, issues with the 250GB drive, but I'm holding out hope that a fix may come along at some point.
I agree. Currently the sound doesn't seem to be harmful, but one never knows.

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Use lower inductance lines for the stepper controller. This will reduce the movement of the ground.
I suspect you have probably been over the above, so you are left with filtering the noise out of the signal. Since it has high harmonic content, a simple low-pass is unlikely to work well. Your best bet is probably to characterize it and use some sort of Fourier filtering. If the relative sizes of the harmonics are always the same, you can take the Fourier transform, find the height of the fundamental, use this to calculate the sizes of the harmonics, delete them from the Fourier transform, and do an inverse Fourier transform to recover your signal. Alternately, you can use a series of narrowband filters to remove the noise, although this will also remove any signal at the same frequencies. It is better if you can improve your circuitry to remove the noise.
Good luck. Let us know if we can help you more.
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Australia, Telstra phone lines: How to fix clicks/noise from phone line?

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