Authorisation error : Check user id and password

Hi,
Just out of the blues our production box started giving out this error " Authorisation error : Check user id and pwd" ..All the users are valid users and SLD and RWB in the Java GUI but the IR and ID do not log in...Has anybody faced this error before ..Any advise please..
-Teresa

> Hi,
>
> Just out of the blues our production box started
> d giving out this error " Authorisation error : Check
> user id and pwd" ..All the users are valid users and
> SLD and RWB in the Java GUI but the IR and ID do not
> log in...Has anybody faced this error before ..Any
> advise please..
>
> -Teresa
Hi Guys,
I restarted the J2EE and it solved all these issues..But my question is what would have triggered this as I haven't upgraded or added any patches...The only activity we did was to recycle our entire box recently..Thanks for the suggestions..I can't find the points icon..I would like to award you some..
-Teresa

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