Authorization Problems on new MacBook Pro

I cannot get iTunes purchased songs on my new computer. I imported all of my music off an external hard drive and I was prompted to authorize this computer. This will be the third computer to be authorized. But, when I try to play the song after... It still asks for me to authorize my computer. I have already tried Apple Support's suggestions (http://support.apple.com/kb/TS1389) with no luck. Any other ideas or help??

You might try this: http://support.apple.com/kb/TS1277

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Facebook problems with new macbook pro.

Facebook problems with new macbook pro. I can't publish photo albums to timeline. I can't share items onto timeline. Photos I'm tagged in don't appear on my timeline. Any help?

Yes! Been living in a hellish nightmare since Sept-Oct. Unlike you, however, Apple has been of no help. They say the iPad is unhackable, plist and crash reports are none of my business and who understands them anyway, their route tracing apps are probably not reliable. The best they could do was wipe the iPad clean. Lost photos they said would be in the cloud....
Almost immediately was back in somebody's VPN, their remote controller, video, audio, working. Got the purple buddy for the first time today. I have been invaded, my iPad no longer feels like my own, I have lost thanksgiving, Christmas, new year trying to track down the invaders, signed up for a Cisco course, set/reset passwords.
I don't know who else to contact... Or what next to do.
I've read similar frustration in other posts, scattered around the support communities. Yours is the only one that has worked toward a solution.
How did you get anyone at apple to look at your logs and acknowledge there is a problem?
Would be happy for a suggestion on how to proceed. Already been the apple store genius and tech on phone route.

Authorization problems after upgrading MacBook Pro

I just purchased a new MacBook Pro (upgrading from 1st generation Intel MacBook Pro) and am unable to get working without the authorization message constantly popping up. I reauthorize (it says I am successful), but the songs (I purchased through iTunes) still will not play due to the authorization message. I have tried deauthorizing from my old system, still no joy.
I see many other messages alluding to this problem and tried burning to DVD (I don't have any CD's hanging around) and then re-importing. This does not work. Is this really a conscious decision on Apple's part, as I seem to see from some other posts, to trash all purchased content from iTunes, or is this an innocent technical bug which will (hopefully) be soon addressed? What bothers me is this seems to date back to at least July for many users.
Please advise. All my purchases (music, audiobooks, movies) have all been legitimate, through the iTunes Store and I am going to be more than upset if this has nefarious legal sources, rather than an innocent technical foulup.
If this is a simple PEBCAK (problem exists between chair and keyboard) I am happy to flout my studity for all to see. Just help me solve this problem.

I had a similar problem with iTunes when I upgraded to the new 7.5 version. I didn't upgrade my system software or hardware, but I found the Article: 306424 helpful. My problem was with some music that I had purchased with an older Apple ID. I went to the Apple "password recovery" webpage to reset my password for the songs that wouldn't play using the old ID. It worked fine.
If it is any consolation, I am an experienced Mac technician and I am very religious about maintaining my system so that upgrades and updates to software go well. I'm not saying that you haven't maintained your system, but you may want to "repair permissions" using disk utility. I find this step very important to do before and after any software installation or upgrade. I hope this reply helps in some way and best wishes on solving your particular issue.

A series of recent problems with new MacBook Pro

Hi,
I bought a new MacBook Pro last May. The spec is:
Retina, 13-inch, Late 2013
Processor: 2.4 GHz Intel Core i5
I installed Yosemite in November (I think) and the Mac has been giving problems ever since. I'm not sure whether the problems are related to this installation, but I did not change anything else prior to the problems starting.
When I boot up my Mac, a message appears: "Finder was not shut down correctly. Reopen all windows from last session?"
This is inaccurate since I shut down the Mac correctly every evening.
Safari used to load pages quickly, but now when I first open it, it takes about a minute to open a page. Once it's running, it takes approximately 10 seconds to load a page. The spinning beachball appears regularly and Safari often quits.
Mail Rules are also operating differently. Whenever I created a new rule, prior to November, the rule would automatically have the name Rule [last rule + 1} i.e. if the last rule I created was Rule 41, the new rule would be called Rule 42. However, now all rules are called Rule 2 (I know that I can change this). This isn't a huge issue, I'm just mentioning it in case it helps to solve the problem.
Another occasional problem that has happened approximately three times is that applications freeze. I can still move the cursor around the screen but I cannot click on anything or take an action within an application.
I would be grateful if you could advise me on this, please.
Many thanks,
F.

Your computer is insured for one year from date of purchase. You paid for that coverage.
If at all possible take your computer to an Apple store and have a "genius" look at it.
You should make an appointment: google "Apple genius bar appointment" and proceed from there.

Hard drive problems on new macbook pro

I have a brand new macbook pro with very few applications and music and the "Other" section of my hard drive is 80/120GB? Can I reduce this? If so how?

First, your problem has nothing to do with Time Machine. Don't turn it off.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders. It may take some minutes for ODS to list all the files.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal.

D-Link Router Problem with new MacBook Pro

I have had my new MacBook Pro for less than one month and I have had weak home Internet connections ever since. I use a D-Link DI 624 revC wireless router that I bought back in February. I have it connected to a cable modem. I used to have an iBook and the D-Link worked great.
Now the airport signal never shows full strength. The signal is sporatic by showing three bars and then suddenly dropping to one or two. Just loading a web page will cause the signal strength to suddenly drop or lose connection altogether. I used to have full Internet access throughout the house. Now the wireless works only in two rooms.
Tactics that I have tried so far:
-Switched channels from 6 to 1 or 11
-Setting channel switching to auto
-Reset and rebooted
-Restore to factory settings
-Disabling SSID
-Allowing only 802.11g
-Moved the router to a different location
-Checked for possible interference
I know that it is probably my router as my Internet connections seem to fine at other places. I do not know why I would suddenly have these problems with a more powerful notebook.
I am not a network pro so I will be very grateful for any suggestions.

OK ... all those answers add up.
I bought back in February
Have you updated the Firmware in the Router, a new version (2.75) was released 7/5/2006 that says:
¤ Fixed Security Issues.
¤ Improved Performance
Info
How to upgrade
You could also improve the power of the signal/extend the range with an extra antenna like this

Dual Display Problem with new MacBook Pro

Hi All,
I just got a new MacBook Pro Core 2 Duo and a 30" Dell LCD Monitor. Both are AWESOME products, BTW. But I am having a weird issue with running both displays.
If I sleep/wake the computer so that I'm never running with dual displays, everything seems fine. However, no matter what I try, I eventually get a system hang if both displays are active at once.
For example, if I turn the MBP off, attach the monitor, and power up, the MBP will get to the login screen. As soon as it hits the logon screen, it hangs.
If I hot-plug the monitor while the system is running, it will detect the new display and activate it as a secondary desktop. But, in anywhere from 5 seconds to 15 minutes (varies each time) the MBP display will turn off and the system hangs.
To me, it seems like a video driver bug or something similar to that?
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To those of you that inquired, NO, I have not yet resolved this problem.
I took the laptop into the Apple store, and they decided that it needed a new logic board. Then, once they received the part, and I took the laptop in for repair, they didn't replace the logic board. The guy on the bench reset the PRAM and decided that the problem was resolved. I took it home, and within about 20 minutes the same thing happened.
When I took it back to the store, I was unable to reproduce the problem for the mac Genius.
It still does it, I I just haven't had a chance to take it back to the store to try to reproduce the problem again.

Update problems with new macbook pro

I bought a new macbook pro and had keynote, pages, and numbers added onto before shipped to me. Now when I try to update any of these apps it says "This update is for an app downloaded with a different Apple ID. Sign in with that Apple ID and try again."

If you purchased any of the iWork applications in the last 7 months, you do not require an update.

Final Cut Studio HD problem with new Macbook Pro

I bought FCS HD and installed it onto my new Macbook Pro, but when I went to run Final Cut, it told me it was missing the graphics card. Now, the graphics card is different to my old laptop and G5, but surely the new macbook pro should be able to run my Final Cut Studio.
I was planning to buy the upgrade, not a whole new programme - now I am worried I will need to buy both an upgrade and Final Cut Studio 2.

This is a FCP HD, but no Final Cut Studio HD
My guess is that you are trying to run FCP 4.5 HD on an Intel Mac.
It isn't reliable even if you could install it.
You need FCS2 -- at the upgrade price.

Disk problem with new Macbook Pro - Diagnosis, anyone?

Hi everyone,
I just purchased a 15" 2.0 Macbook Pro last week, and I've been having some interesting problems. No, not the problems with the heat and the whine - mine seems to be fine on both accounts. Let me explain my story:
So I get my new, shiny Macbook Pro from Fedex, came home and booted it up over my lunch break, set up accounts, etc. and everything seemed to be just dandy. So I went back to work and when I got home that evening, booted it up again. This time, however, it stayed on that first gray screen with the apple logo and the spinning "gear" for 5 minutes! Tried several times, and finally got it to boot, but it took about 6 minutes. But some other things didn't seem right - the "Macintosh HD" icon on the desktop was not a cool little HD icon, it was just a folder. And if I'd eject a CD and put it back in it wouldn't mount the disc.
So I called Apple support.
The guy had me boot to the install CD and run disk utility. This came up with tons of errors - "invalid node" errors were most common. So I reinstalled OSX from scratch and the problems were gone.
Until last night.
I was trying to install the XCode tools, and the installation kept failing, saying "Please try again". So I decided to reboot. And again, I got stuck on the gray screen. Ran Disk Utility, only to have it say it "couldn't repair the disk". Reinstalled OSX, and everything seems fine. Today I'm going to be pretty intense on the HD- doing lots of installing, restarts and reboots to see if the problem shows up.
Now I know there's a problem, but since the computer is actually working now, I'm worried if I take it in to a service center they'll come back saying everything looks fine. So my question is, does this seem like a problem that could be traced to a bad Hard Drive? Maybe some sectors got screwed up, etc. Anyone with some insight would be helpful, so I can make some suggestions when I talk to the service people.
Thanks.

Sounds like your hard drive.
I have the 2.16 MacBook Pro and it was running fine, but around the time I started to try to install BootCamp/Windows XP my SuperDrive failed to recognize CDR's. So I took it in to have the replaced. I got it back and tried BootCamp again only to have WIndows keep getting corrupted somehow. I then switched to Paralells thinking that would work. Everything was fine for a few days and then Windows got corrupted again. I was getting very frustrated. Last night I was erasing the hard drive completely and zeroing it out, and then tried to repair the disk only to find several errors that couldn't be repaired.
SO, I'm off to the Apple Store this morning.
OH, I verified that it was the hard drive (or at least am pretty sure) because I booted off my external hard drive, and got Parallels and Windows XP to run and load flawlessly the first time. All the other times it took several tries to get XP to load properly. I'm typing this running off my external, because when I tried to reload OS X onto the MBP internal drive it ended up having errors.
good luck!

Problems BackUp New MacBook Pro to Time Capsule 1Tb

Hello
I tried to backup my new replaced MacBook Pro to the Time Capsule. This went wrong so I decided to format my time capsule (erase with zeros).
Then I setup the Time Capsule again and start the Backup. My MacBook Pro ist filled with 416Gb Data. Connected for this initial Backup is over 1000Mb/s Ethernet. Everytime my Backup stucks, sometimes after 1 Gb, 2.7. 19Gb was the largest amount I was able to backup. When I after hours on non copying manually stop the backup, it takes again hours before the Time Machine Software goes to idle. Mostly it goes so long that I decide to reboot the MacBook
I also have repaired my HD with the HArd Disk Utility Program, no result. For Secure Reason I cloned my MacBook woth superDuper to an external HD without any Problem.
Ist their a way to delete all the old backup file from my hd? My MacBook was migrated form an older MacBook Pro, maybe some TM index files are corrupted
How can I test if the harddisk is really reliable? Has the Time Capsule a builtin SMART function. Could it be usefull to take out the HD from the Time Capsule and do a low levelformat in a windows computer?
Any Tips
Gérard

Gerard Dirks wrote:
Hello
I tried to backup my new replaced MacBook Pro to the Time Capsule. This went wrong so I decided to format my time capsule (erase with zeros).
Went wrong how?
Then I setup the Time Capsule again and start the Backup. My MacBook Pro ist filled with 416Gb Data. Connected for this initial Backup is over 1000Mb/s Ethernet. Everytime my Backup stucks, sometimes after 1 Gb, 2.7. 19Gb was the largest amount I was able to backup. When I after hours on non copying manually stop the backup, it takes again hours before the Time Machine Software goes to idle. Mostly it goes so long that I decide to reboot the MacBook
See #D2 and #D6 in the Time Machine - Troubleshooting *User Tip,* also at the top of the +Time Machine+ forum.
If none of the things there help, copy and post the +TM Buddy+ messages here (per #D2), or see if any of them are in the Contents of the Troubleshooting Tip.
Ist their a way to delete all the old backup file from my hd?
Do you mean the Time Machine backups on the TC? If so, you can just delete the sparse bundle.
Could it be usefull to take out the HD from the Time Capsule and do a low levelformat in a windows computer?
That would void the warranty; and probably format it in a way that OSX and Time Machine cannot use.

Logitech V470 bluetooth mouse problems with new macbook pro.

Got a Logitech V470 bluetooth mouse to use with my recent 2011 macbook pro running 10.6.7. There appear to be several problems with this combination.
1. If the mouse is not moved for a few seconds and I move it, the pointer does not respond immediately, and when it does, the pointer motion stutters and jerks across the screen for a few seconds before it starts moving smoothly. I don't see any spike in CPU usage when this happens.
2. When I shutdown/reboot or sometimes even put the macbook pro to sleep and wake it up, the machine fails to communicate with the mouse, nothing happens even if I reset/restart the mouse or click, scroll or move it around. The only fix is to go to the bluetooth settings and set it up as a new device.
I suspected a hardware problem on either the mouse or the mac, but (a) the mouse works perfectly fine on an older Sony Vaio laptop and (b) the apple wireless keyboard works pretty fine with none of these problems with my macbook. Would getting an apple magic mouse magically solve this problem?
Has anyone else faced this situation, and could it be fixed?

Any issues you are having with a "Logitech" product, should be dealt with their tech/customer support department.

Any wifi connection problems with new Macbook Pro 13" models?

I currently use a 15" Macbook Pro (about 3.5 years old) that has intermittent WiFi connection issues (intermittently loses signal). This seems to have been a very common problem with this laptop model. My kids, who use Macbooks, have no connection problems. In any case, I'd love to buy one of the new model 13-inch Macbook Pro's but hesitate because of my many issues with WiFi connectivity on my older Macbook Pro. Just wondering if anyone is experiencing connectivity problems with the new model?

I've never had Wifi connection problems with a Macbook and now with the 13" MacBook Pro I was flabergasted when I took my MacBook down the street to a coffee house with free WiFi. I went to connect to their WiFi and found my own WiFi connection listed. I thought this odd even though I was on the same block as my apartment, my apartment is six stories up. I connected to the Coffee Shop WiFi but it was really slow so I wondered if I could connect to my own home connection. I switched it over and lo-and behold I did connect! It was a good 300 feet away! I NEVER saw this with previously owned MacBooks including the black MacBook and the MacBook offered just before they moved the MacBook up to the Pro series.
So I'd say they have improved the WiFi nicely.

Anyone with e-sata expresscard 34 problem in new macbook pro 17" ?

i use a e-sata expresscard 34 to conect my e-sata hard drive to my 15" 2008 macbook pro. and it is fine.
now that i bought the new 17" macbook pro, it is not working at all.
does anyone with the same problem?
thanks

You would do far better starting your own thread, particularly as the question is marked as answered. If you were to do a Google search for "3 beeps+Mac" you would find that this means something like memory banks did not pass memory testing.
If you look near the top of this page, there is a search facility: entering "3 beeps" comes up with the same answer and some links.
Your problem is memory and if you have taken it out and reseated it properly, I would suggest running the hardware test (start up and press the D key; on some Macs you will need to do this with the Install disk). And depending on the result of that: back to the shop.

Problems with new MacBook Pro when using Front Row

I posted this in the MacBook Pro forum, but someone suggested I post it here, so here goes...
I just picked up a new 15" MacBook Pro 2.4 last night. I was very excited, as I've wanted one for a while now, but when I tried to watch a dvd in Front Row a few strange things happened that I've never seen anyone post about on this board.
First, when I selected play from the DVD's menu, Front Row quit. I launched it again and everything seemed fine as the dvd was now playing, but then I noticed that the backlit keyboard would light up and turn off every minute or two. This went on for the whole time I was watching the disc... about a couple of hours... the keys would light up then they'd be unlit and then light up again.
Finally, while I was watching the dvd the screen went blank... there was still audio, but no picture to go along with it. After I touched the trackpad the video came back. This happened a couple of times.
I don't think it should matter, but I'll also mention that I was using the MacBook Pro on battery while all this happened.
So, has anyone else experienced these issues? I tried looking through all the posted topics, but couldn't find anything related to my experience with Front Row. I'm debating on whether I should exchange my MacBook Pro as I may just have a lemon.
If anyone has any advice/tips I'd greatly appreciate it. Thanks!

I would be curious to know if the same kinds of things happen when you are using the AC power? It's possible that the ambient light was just at the point where the keyboard backlight would turn on and different parts of the movie would make it just light or just dark enough to turn the backlight on or off...
-Doug

Authorization Problems on new MacBook Pro

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