Authorize a computer

How do I authorize my new computer for I Tunes?

The following has instructions: Authorize your computer in iTunes - Apple Support

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I just downloaded iTunes on my new PC and all the music that I have purchased through ITunes that was backed up on the cloud won't play. It is telling I must authorize this computer before it play pre purchased music. how do I authorize my computer.

I just downloaded iTunes on my new PC and all the music that I have purchased through ITunes that was backed up on the cloud won't play. It is telling me I must authorize this computer before it can play pre purchased music. how do I authorize my computer to play this music?
Thank you for any assistance.

Tigon's already got you covered here. But I'll chime in with some English localisation advice.
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

Itunes says my new laptop (windows 8) isn't authorized to play some of the purchased songs that are already on my iphone (I previously synced it with my old laptop). It says it will delete them from the phone unless I authorize the computer.

This results in an endless loop where I authorize it, and then get the same warning. I have already tried deauthorizing all the computers on the account, and then reauthorizing the new one yet the problem persists. Also, only three devices are associated with the account. I can't find the solution anywhere so help will be welcomed. All songs were purchased through the itunes store and it appears to be older ones that are targeted for deletion; however, these older ones are still available for purchase in the itunes store so that's not the problem. Thanks.

Hello, ted_marx38.
Thank you for visiting Apple Support Communities.
The most common cause for this issue would be media present that is purchased with another Apple ID. When prompted to authorize the computer it may show a different Apple ID. If this is the case, the computer will need to be authorized for this Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Jason H.

TS1389 im trying to sync my ipod and everything went well but when i tried to get all my songs back off my laptop it wont let me it tells me to authorize my computer but then it doesnt give me that option im in despret need of help someone please help.

okay so my cousin downloaded a bunch of songs to my ipod and i couldnt listen to them so i decided to sync my ipod, i thought everything went well but i guess i was wrong because i saved all my apps to my laptop and my music also. but now i cant get any of it back on my ipod it says i have to authorize my computer so when i go to itunes and attempt to authorize my laptop it doesnt give me that option ive tried everything someone please help thanks...

Open itunes, Click the word Store at the top of your computer screen
On a windows computer, if it does not show, then click Alt-S

I want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized?

i want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized? also how can i update the software?

This is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge!

HT204074 I am trying to download apps to the iPad that we just purchased from iTunes. I click on all the apps I want downloaded and it keeps telling me I need to authorize this computer . I have done what they told me to do and still wont let me downlo

I am trying to downloadapps onto the iPad we just purchased, and it keeps telling me that I need to authorize my computer. I go ahead and authorize by going into iTunes/store/authorize computer, I verify the information that is given. I go back and try to redownload the apps and I get the same exact message, this computer is not authorized for this device. What am I doing wrong?

I have been trying to work through this problem by myself and have so far downloaded the most current version of iTunes. Frome there when it tells me I have to authorize this computer, I had to not put in the iPad information, I had to authorize with my current iTunes information, and any iPad or iPod, iPhone information. I have several people in the family that have different accounts, so I had to authorize each and every individual account because I didnt know which apps or music was purchased under which user. Hope this helps others.... Good luck!!

How do I authorize my computer? I can not find the "Authorize This Computer" option anywhere.

PLEASE READ ALL EMAIL. ANYONE THAT CAN HELP WOULD BE GREATLY APPRECIATED. As you read through the emails, you will see that "C" the customer service person responds the same way. All the emails are from the same thread. I would reply to his email, he would, I guess, copy and paste an answer, and the response is the same. He never pays attention to the previous emails. HELP PLEASE!!!
This is very frustrating to me. If you read back through your emails, you state the SAME INFO 4 times. If you would read my email AND see thescreen shots attached you would see. Why do you continuously state the same info..(SEE RED HIGHLIGHTS BELOW).I NEED HELP ASAP TO GET THIS TAKEN CARE OF...Do you have any other info EXCEPT for what is listed below??????
IT DOES NOT GIVE THE OPTION TO AUTHORIZE COMPUTER!
I HAVE NOT CHANGED ACCOUNT NAME
IT DOES NOT REPEATEDLY ASK TO AUTHORIZE COMPUTER BECAUSE IT DOES NOT GIVE THE OPTION TO START WITH.
I TRIED EVERYTHING AT http://support. apple.com/kb/TS1389, 3 TIMES NOW. (ATHORIZING PURCHASES, HAVE THE CORRECT NAME, REMOVING THE SC INFO FOLDER).
I NEED HELP! IS THERE A PHONE # I CAN CALL??? CAN THIS BE FORWARDED TO YOUR SUPERVISOR SINCE YOU ARE UNABLE TO HELP?
From: iTunes Store <[email protected]>
To:
Sent: Sunday, January 13, 2013 5:00 PM
Subject: Re: EL : (en_US) Connecting & Downloading; Follow-up:
Dear
Thank you for replying. It's C from iTunes Customer Support.
Addressing your concern is really important for me. I will do my best to answer your question.
S, if your computer is not currently authorized to play your account's purchases, when you try to play an iTunes Store purchase, the authorization dialog will appear. You will see the name of the account that purchased the item. If you've changed your account name, replace the old account name with the new name, then enter your password and click Authorize. This authorizes your computer to play the account's purchases.
If you are repeatedly asked to authorize your computer to play your purchases, you may find this article helpful:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
If you still cannot authorize your computer, please include a screen shot of any error received, as well as any additional details about the error itself.
Thank you for contacting the iTunes Store.
Have a great day!
Sincerely,
C
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
I work Friday to Tuesday, 10:00 AM to 07:00 PM CST.
Thank you for allowing me the opportunity to assist you.
I do not get an error, I do not even get the authorization dialog. I have sent 2 screen shots, they are attached.
When I try to play an iTunes store purchase, a bubble pops up and states that this computer is not authorized. It does not pop up account name or password. I have also completed everything stated in the http://support.apple.com/kb/TS1389 link.
This is very frustrating.
S
From: iTunes Store <[email protected]>
To:
Sent: Friday, January 11, 2013 3:22 PM
Subject: Re: EL : (en_US) Connecting & Downloading; Follow-up:
Dear S,
Thank you for replying. It's C from iTunes Customer Support.
I understand that you have been unable to play some of your iTunes Store purchases. Addressing your concern is really important for me. I will do my best to answer your question.
S, if your computer is not currently authorized to play your account's purchases, when you try to play an iTunes Store purchase, the authorization dialog will appear. You will see the name of the account that purchased the item. If you've changed your account name, replace the old account name with the new name, then enter your password and click Authorize. This authorizes your computer to play the account's purchases.
If you are repeatedly asked to authorize your computer to play your purchases, you may find this article helpful:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
If you still cannot authorize your computer, please include a screen shot of any error received, as well as any additional details about the error itself.
Thank you for contacting the iTunes Store.
Have a great day!
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
I work Friday to Tuesday, 10:00 AM to 07:00 PM CST.
Thank you for allowing me the opportunity to assist you.
Please see the attached document. I am unable to authorize computer.
S
From: iTunes Store <[email protected]>
To:
Sent: Saturday,
January 5, 2013 5:36 AM
Subject: Re: EL : (en_US) Connecting & Downloading; Follow-up:
Dear S,
Thank you for replying. It's C from iTunes Customer Support.
S, I understand that you have been unable to play some of your iTunes Store purchases, and I'll be happy to help you with this.
If your computer is not currently authorized to play your account's purchases, when you try to play an iTunes Store purchase, the authorization dialog will appear. You will see the name of the account that purchased the item. If you've changed your account name, replace the old account name with the new name, then enter your password and click Authorize. This authorizes your computer to play the account's purchases.
If you are repeatedly asked to authorize your computer to play your purchases, you may find this article helpful:
iTunes repeatedly prompts to authorize computer to play iTunes
Store purchases
http://support.apple.com/kb/TS1389
If you still cannot authorize your computer, please
include a screen shot of any error received, as well as any additional details about the error itself.
Thank you for contacting the iTunes Store.
Have a great day!
Sincerely,
C
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
I work from Tuesday-Saturday, 8.30 AM to 5.30 PM CST.
Thank you for allowing me the opportunity to assist you.
I try to play an iTunes store purchase, but it just gives the box that is shown in page 2. How can I authorize my computer?
From: iTunes Store <[email protected]>
To:
Sent: Friday, January 4, 2013 1:47 AM
Subject: Re: EL : (en_US) Connecting & Downloading;
Follow-up:
Dear S,
Welcome to iTunes Store Customer Support. My name is C.
I understand that you were unable to authorized your computer. I know how eager you must be to have this issue sorted out. I will be happy to resolve this concern today.
S, if your computer is not currently authorized to play your account's purchases, when you try to play an iTunes Store purchase, the authorization dialog will appear. You will see the name of the account that purchased the item. If you've changed your account name, replace the old account name with the new name, then
enter your password and click Authorize. This
authorizes your computer to play the account's purchases.
If you are repeatedly asked to authorize your computer to play your purchases, you may find this article helpful:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
If you still cannot authorize your computer, please include a screen shot of any error received, as well as any additional details about the error itself.
Thank you for contacting the iTunes Store.
Have a great day!
Sincerely,
C
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
I work from Tuesday-Saturday, 8.30 AM to 5.30 PM CST.
Thank you for allowing me the opportunity to assist you.
Details:
I am trying to authorize my new computer. I do not see AUTHORIZE MY COMPUTER anywhere. I see COMPUTER AUTHORIZATIONS, but not an option to authorize.

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

I used Terminal to change the permissions on the folder in question. I followed the instructions in this article:
iTunes: Missing folder or incorrect permissions may prevent authorization
In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one. I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable. So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal. Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal). I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.) And it fixed the problem right away.
What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do. It didn't mention Terminal. What would really be helpful is if Apple included a link to a page like this in their error message.

I have downloaded books on ibooks on my sons iMac now I have my own iMac and we share an iCloud. I want to open the books in my computer on my ibooks and it says that this computer is not authorized. What can I do to authorize my computer to open the book

I need help because I recently purchased my Macbook Pro and I am trying to open a book that I purchased in Ibooks on my sons computer. We share an icloud account and my computer keeps saying that my computer is not authorized to open the Ibooks. How do I authorize my computer to be able to do that?

Heidijomiranda wrote:
I need help because I recently purchased my Macbook Pro and I am trying to open a book that I purchased in Ibooks on my sons computer.
did you use your sons Apple ID..? If so... those items are tied to that Apple ID.
If your issue is with the Authorization of your New Mac...
On your Computer... Open iTunes...
If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
When prompted, enter your Apple ID and password, then click Authorize.
See Here for full details...
About authorization and deauthorization

ITunes asks me to authorize my computer but after I do, when syncing my iPhone, it wants me to authorize the computer

I want to sync my stuff on iTunes from my iPhone 4S, (iOS version 7.0.4) but it wants me to authorize my computer. I did that and it said this computer is already authorized. When I try to sync the iPhone again, it said the computer is no longer authorized for purchaced items that are in this iPhone. It proceeds to intruct me on how to authorize the computer. I authorized the computer 7 times and the error shows up all the time. I even restarted iTunes (losing what I edited) and it still did not work. Why?

Hi there TOSU,
You may find the troubleshooting steps in the article below helpful.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
-Griff W.

I bought a song on Itunes but it says I have to authorize my computer then when i do it says I already have authorized my computer

I bought the song Lights on the ITunes store but when i try to play it, it says that i have to authorize my computer then when I put my information in it says i have already authorized my computer and still won't let me play the song.

Did you try the suggestions mentioned in this article?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

How do I authorize a computer to download iTunes files?

I bought this new Macbook ( my previous one has been stolen ), but I can't download my purchased items from iTune store. There's a message that says I need to authorize this computer to do so. How do I do it?

Move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
(92811)

Hi ive been trying to authorize my computer for my account but there is no-where to click or "authorize my computer" button. I have been on your help page and read what to do but its just not there.

hot to authorize my computer but theres nowhere to click "authorize my computer" button

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address. How do I play the music that I have purchased? My account is current with the new email address.

My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address. How do I play the music that I have purchased? My account is current with the new email address.

You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.

I recently bought a new computer and downloaded itunes but when i try to sync it, someone else's apple i.d. shows up and i don't know the password. I try to authorize my computer but it still won't let me

I recently bought a new computer and downloaded itunes onto it. When i sync my ipod it prompts me to authorize my computer
with the purchases that i've made, but when i try to do so, my apple i.d. is not what shows up and so my ipod won't sync any of my songs or apps. I have no idea who's username i'm seeing and i've never seen it before. That's the only thing that is stopping my ipod to sync, a password that isn't mine!! I am beyond frustrated and don't know what else to do, if someone can please help me i would be so appreciative you have no idea. Thank you so much

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

How do you authorize your computer with the new itunes version?

Just got a MacBook Pro. I have songs that were previously purchased on my iphone that I could not download because it said my computer was not authorized. Looked at my authorizations and it said 3 computers were authorized but not this one. I deauthorized all of them and now I do not know how to authorize this computer. All of the support is outdated because itunes has a new version and there are no menus for store or advanced settings.

Open iTunes...
If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
(In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
See Here for full details...
About authorization and deauthorization

Authorize a computer

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