Authorware Web Player won't download from our server

We have used the same code to download the 2004 web player
successfully from our server since 2005. Recently however, during
the download, the player starts, but it hangs at the point where
the progress bar with the label "Loading Files" displays. This
happens on a client pc that has no Authorware web player files in
Downloaded Program Files, System32\Macromed\Authorwa, and Documents
and Settings...\Authoware Web Player directories. We can download
successfully to the same pc from the Adobe server. I'd appreciate
very much any advice that the experts have.

Any changes to your server? Not that I'd have any particular
solution if
so, but it's something to check into. Windows Server 2003
needs MIME
Types to be added...but missing those results in specific
errors, I
think, not just a freeze at the 'loading files' screen.
Can other machines download from your server ok? Could it be
something
specific to this client machine?
What browser on the client machine? Do any other browsers
work?
This problem has been linked to popup blockers in some
situations. For
some reason, popup blockers can prevent the web player from
showing the
security dialog, which tries to show before any content is
actually
loaded. Try turning off any blockers that may be present or
adding your
server location to the blocker 'allowed' sites.
However, if that was the problem, I'd think it would occur
while loading
the player from both your server *and* Adobe's server.
Erik
bettymcm wrote:
> We have used the same code to download the 2004 web
player successfully from
> our server since 2005. Recently however, during the
download, the player
> starts, but it hangs at the point where the progress bar
with the label
> "Loading Files" displays. This happens on a client pc
that has no Authorware
> web player files in Downloaded Program Files,
System32\Macromed\Authorwa, and
> Documents and Settings...\Authoware Web Player
directories. We can download
> successfully to the same pc from the Adobe server. I'd
appreciate very much
> any advice that the experts have.
>
Erik Lord
http://www.capemedia.net
Adobe Community Expert - Authorware
http://www.adobe.com/communities/experts/
http://www.awaretips.net -
samples, tips, products, faqs, and links!
*Search the A'ware newsgroup archives*
http://groups.google.com/group/macromedia.authorware

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So I'm trying to use an online eLearning page for school and
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No one in their right mind is going to be upset by a small
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thanks
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Mark
Ron Lubensky wrote:
> Hello Authorwarians,
>
> A bug in my Authorware Web Player 2004 Helper was just
uncovered. It was
> poking a misspelt cab reference "awswaxd.cab" into
Authorware's OBP.INI file,
> which when then written into html for web deployment of
applications, would
> fail to call up the player properly.
>
> This problem occurred from July 2006 when I updated the
product to handle
> libraries properly. Unfortunately, it was at that time
that I somehow mucked up
> the reference, as it was correct for the two years
previously. Since it's only
> poked in once, I never caught it on my own systems.
>
> I have placed a corrected version at
>
http://www.clickcraft.com/ko/AW2004WebPlayerHelper.zip.
Please obtain it and
> replace the commands in your AW6.5 and/or AW7 folders.
>
> I apologise profusely for the trouble this has surely
caused a few of you. I
> only wish I'd found out earlier.
>
> Best,
>
>
Authorware Media Synchronization Command:
www.authorwarextras.co.uk --> Commands
Media Synchronization made easy !
EuroTAAC eLearning 2007
www.eurotaac.com
www.AuthorwareXtras.co.uk
www.freelists.org/list/flashelearning

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> The problem I am getting is running a web packaged
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Aware list but no firm
> answer came back.
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>
Erik Lord
http://www.capemedia.net
Adobe Community Expert - Authorware
http://www.adobe.com/communities/experts/
http://www.awaretips.net -
samples, tips, products, faqs, and links!
*Search the A'ware newsgroup archives*
http://groups.google.com/group/macromedia.authorware

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