"Available" contacts NOT available

Why is it that my contacts that say are available are actually NOT available?  Whenever I log in it's the same set of people that are said to be available.

Your apps are contained in an iTunes backup.  They should be in your iTunes library and can be transferred to your new phone by syncing with iTunes.  If they aren't, connect your old phone to iTunes, click on the name of your phone, then go to File>Devices>Transfer Purchases to add them.  If you don't have your old phone, you'll have to redownload them http://support.apple.com/kb/ht2519.
As for your contacts, if you don't have them backed up anywhere else your only option is to try restoring to your backup again or sync them from your old phone to a supported program on your computer (such as Outlook, Windows Contacts or Mac Address Book/Contacts).

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