Backing Up and Restoring the PlayBook

Ok, I've been playing around with Backing Up, Wiping, then Restoring the PlayBook and things don't seem to be functioning as smoothly as I would assume they should. My primary concern is that the data from the Contacts and Calendar programs are not getting restored and the setup information for any Email Accounts is also lost. The data from two third party Apps: Groovy Notes and The Vault is being restored no problem. 
ADDED NOTE: The Stock Wallpapers and HD Video Demo have also gone missing.
THE PARTICULARS:
- On a Windows 7 Pro box running BlackBerry Desktop 7.1
- 64 GB Wifi PlayBook running OS 2.0.1.668
- Options set to FULL BACKUP (nothing else)
- using a USB cable and connection
Other behavior that might, or might not be related:
- I did a switch device from 64 GB Wifi to 4G LTE model and the same data was missing
- the BB Desktop 7.1 software can't seem to accommodate more then one PlayBook at a time, meaning that if I Sync or backup one tablet, then attaching the other tablet via the USB cable will cause the device listing of the previous tablet to disappear. It's like it won't allow me to have more then one tablet as a listed device.
Thanks, Rob
My favourite show: BB10, The Next Generation.

"nothing changed" as in it didn't restore the deleted entries?
What I'm thinking is that the desktop software is designed more for BB phones and that there is such a difference in the Contacts and Calendar apps from the phone to the PlayBook (the PlayBooks apps being much more complex and interconnected) that the Desktop isn't equipped to properly backup the PlayBook, so it doesn't. If this is the case, then they should:
1) let people know, because many may think they have a nice safe backup of what could potentially be a very large and valuable chunk of data, when they actually don't.
2) Get working on an update of their Desktop software that properly handles the PlayBook - which they probably are, I would hope.
But all of this is just conjecture on my part, since nobody has responded to my query yet, other then you that is.
My favourite show: BB10, The Next Generation.

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