Backup error = FFFFFF15

I am having errors starting Windows and am trying to back up my files before running a system restore. However, when running the backup I keep getting the error message "HP Recovery Manager failed. Error code = FFFFFF15". I can see that some of the files are being backed up to my external drive by connecting it to another computer. Is this a hardware issue with the my internal hard drive?
Thanks,

Hi Cwyld, welcome to the HP Forums. What is the model number of your computer? What version of Windows is installed? How are you running the recovery?
How Do I Find My Notebook Model Number?
Which Windows operating system am I running?
TwoPointOh
I work on behalf of HP
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  • Backup error occured, Error code 3700 "hostfile_error"

    HI,
    We are trying to MaxDB database backup to tape and getting below error.
    ===================================================================================================
    ERR
    -24988,ERR_SQL: SQL error
    -104,DBM command impossible at this time
    3,Data backup failed
    Servertask Info: because Error in backup task occured
    Job 1 (Backup / Restore Medium Task) [executing] WaitingT204 Result=3700
    Error in backup task occured, Error code 3700 "hostfile_error"
    Backupmedium #1 (
    .\pipe\backup) I/O Error
    Backup error occured, Error code 3700 "hostfile_error"
    ===================================================================================================
    I went through the previous threads regarding the same error but couldn't find a solution.
    System Info is Win 2008, MaxDB version 7.7.07.14.
    Here is the complete log, please suggest what can be done.
    ===================================================================================================
    DBA Action starts:
    Timestamp: 20110831100408   Function: sda   Object: DATA
    2011-08-31 10:04:08
    Using environment variable 'TEMP' with value 'C:\Windows\TEMP' as directory for temporary files and pipes.
    Using connection to Backint for MaxDB Interface.
    2011-08-31 10:04:09
    Checking existence and configuration of Backint for MaxDB.
        Using environment variable 'BSI_ENV' with value 'G:\sapdb\data\wrk\MXP\bsi.env' as path of the configuration file of Backint
        Reading the Backint for MaxDB configuration file 'G:\sapdb\data\wrk\MXP\bsi.env'.
            Found keyword 'BACKINT' with value 'D:\sapdb\MXP\db\bin\backint.exe'.
            Found keyword 'INPUT' with value 'G:\sapdb\data\wrk\backint\sapdb.in'.
            Found keyword 'OUTPUT' with value 'G:\sapdb\data\wrk\backint\sapdb.out'.
            Found keyword 'ERROROUTPUT' with value 'G:\sapdb\data\wrk\backint\sapdb.err'.
            Found keyword 'PARAMETERFILE' with value 'G:\sapdb\data\wrk\MXP\maxdb_config.par'.
            Found keyword 'ORIGINAL_RUNDIRECTORY' with value 'G:\sapdb\MXP\sapdata'.
        Finished reading of the Backint for MaxDB configuration file.
        Using 'D:\sapdb\MXP\db\bin\backint.exe' as Backint for MaxDB program.
        Using 'G:\sapdb\data\wrk\backint\sapdb.in' as input file for Backint for MaxDB.
        Using 'G:\sapdb\data\wrk\backint\sapdb.out' as output file for Backint for MaxDB.
        Using 'G:\sapdb\data\wrk\backint\sapdb.err' as error output file for Backint for MaxDB.
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        Using '300' seconds as timeout for Backint for MaxDB in the case of failure.
        Using 'G:\sapdb\MXP\sapdata\dbm.knl' as backup history of a database to migrate.
        Using 'G:\sapdb\MXP\sapdata\dbm.ebf' as external backup history of a database to migrate.
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    2011-08-31 10:04:09
    Checking medium.
    Check passed successfully.
    2011-08-31 10:04:09
    Preparing backup.
        Setting environment variable 'BI_CALLER' to value 'DBMSRV'.
        Setting environment variable 'BI_REQUEST' to value 'NEW'.
        Setting environment variable 'BI_BACKUP' to value 'FULL'.
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        Created temporary file 'G:\sapdb\data\wrk\backint\sapdb.err' as error output for Backint for MaxDB.
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    2011-08-31 10:04:09
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    2011-08-31 10:04:09
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    Waiting for end of the backup operation.
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        2011-08-31 10:04:15 The database is working on the request.
        2011-08-31 10:04:25 The backup tool is running.
        2011-08-31 10:04:25 The database is working on the request.
        2011-08-31 10:04:40 The backup tool is running.
        2011-08-31 10:04:40 The database is working on the request.
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    Cleaning up.
        Copying output of Backint for MaxDB to this file.
    Begin of output of Backint for MaxDB (G:\sapdb\data\wrk\backint\sapdb.out)----
            Reading parameter file G:\sapdb\data\wrk\MXP\maxdb_config.par.
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        Removed Backint for MaxDB's temporary output file 'G:\sapdb\data\wrk\backint\sapdb.out'.
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    End of error output of Backint for MaxDB (G:\sapdb\data\wrk\backint\sapdb.err)----
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    SAVE/RESTORE request:
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    SAVE/RESTORE request accepted:
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    -24988,ERR_SQL: SQL error
    -104,DBM command impossible at this time
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    Backupmedium #1 (
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    Backup error occured, Error code 3700 "hostfile_error"
    DBA Action ends:
    Timestamp: 20110831100513   State:    Failure
    ===================================================================================================

    Hi Markus,
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    =================================================================================================
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  • Backup error due to System Writer missing (enumeration of system32 printer dlls takes too long)

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    svchost.exe    324    QueryStandardInformationFile    C:\Windows\inf\setupapi.ev3
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    svchost.exe    324    CreateFile    C:\Windows\System32\drivers    SUCCESS
    svchost.exe    324    QueryDirectory    C:\Windows\System32\drivers\acpi.sys    SUCCESS
    svchost.exe    324    QueryDirectory    C:\Windows\System32\drivers\rdpbus.sys    SUCCESS
    svchost.exe    324    QueryDirectory    C:\Windows\System32\drivers\i8042prt.sys    SUCCESS
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    svchost.exe    324    QueryDirectory    C:\Windows\System32\cncc6500.dll    NO SUCH FILE    Filter: cncc6500.dll
    svchost.exe    324    QueryDirectory    C:\Windows\System32\cnci6500.dll    NO SUCH FILE    Filter: cnci6500.dll
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    Perhaps I can delete the catroot2 directory?

    Hi,
    Please check if there are number of files in Temporary ASP.NET folders under "C:\Windows\Microsoft.Net\Framework". If so, clear these files then restart the server to check the results.
    In additional, you could try the steps below to troubleshoot the issue:
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    2. If the step 1 doesn't work then move the contents of C:\Windows\winsxs\FileMaps to an alternate location. Then run the command 'VSS admin list writers' to check if it shows up the 'system writer'.  Is so, some of those files maybe corrupted and we
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    Mandy
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • JDeveloper 11.1.2.0.0 Version Application wizard : File Backup Error

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    - (q2) How can this "File Backup Error" behaviour for the Version Application wizard be explained?
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