Backup Suspended on Agent Unreachable - 11GR2 Windows

Hi as the title suggests an RMAN backup has gone into a state of Suspended on Agent Unreachable.
I have a 2 node RAC and have run emctl status dbconsole on each node. On node 1 I get a message: EM Daemon is running. On node 2 I get a message: Oracle enterprise Manager 11g is running.
Why are these messages different? and could this be the reason why the job has gone into the state it has?
Thanks in advance

I strongly suggest to not using RMAN via OEM, but with the good old command line.
The messages are different because on one node there is the real web app (oc4j...) while on the other one there is only the agent running so it is expected.
Alessio

Similar Messages

Rman backup job Suspended on Agent Unreachable

Hi,
I have Oracle 10.2.0 installed on windows 2003 server. i configure oracle suggested rman backup which works fine till now. but now it shows
Suspended on Agent Unreachable message and backup doesn't happen.
if check like
C:\Documents and Settings\Administrator>emctl status agen
Oracle Enterprise Manager 10g Database Control Release 10
Copyright (c) 1996, 2005 Oracle Corporation. All rights
Agent is Not Running
C:\Documents and Settings\Administrator>emctl start agent
Oracle Enterprise Manager 10g Database Control Release 10
Copyright (c) 1996, 2005 Oracle Corporation. All rights
These Windows services are started:
   Application Experience Lookup Service
   Application Management
   Automatic Updates
   COM+ Event System
   COM+ System Application
   Computer Browser
   Cryptographic Services
   DCOM Server Process Launcher
   DefWatch
   Distributed File System
   Distributed Transaction Coordinator
   DNS Client
   DNS Server
   Error Reporting Service
   Event Log
   File Replication Service
   FTP Publishing Service
   HTTP SSL
   IIS Admin Service
   Indexing Service
   Intel PDS
   Intersite Messaging
   IPSEC Services
   Kerberos Key Distribution Center
   Logical Disk Manager
   LogMeIn
   LogMeIn Maintenance Service
   Net Logon
   Network Connections
   Network Location Awareness (NLA)
   NT LM Security Support Provider
   OracleDBConsoleneo
   OracleOraDb10g_home1iSQL*Plus
   OracleOraDb10g_home1TNSListener
   OracleServiceNEO
   Plug and Play
   Print Spooler
   Protected Storage
   Remote Access Connection Manager
   Remote Procedure Call (RPC)
   Remote Registry
   Secondary Logon
   Security Accounts Manager
   Server
   Shell Hardware Detection
   SQL Server (MSSQLSERVER)
   SQL Server Agent (MSSQLSERVER)
   SQL Server Analysis Services (MSSQLSERVER)
   SQL Server FullText Search (MSSQLSERVER)
   SQL Server Integration Services
   SQL Server Reporting Services (MSSQLSERVER)
   Symantec AntiVirus Server
   System Event Notification
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   Windows Management Instrumentation
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The command completed successfully.means my agent was stop but now i start it.
i find on Google that this type of error happen when you change in database like ip address, sid etc but i haven't do any change.
i am facing same problem so many times.
Now how to reschedule the existing backup job so that it starts work again.
thanks
umesh

thanks for reply
i do it.
C:\Documents and Settings\Administrator>emctl status dbconsole
Oracle Enterprise Manager 10g Database Control Release 10.2.0.1.0
Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.
http://Techwave:5500/em/console/aboutApplication
EM Daemon is not running.
Logs are generated in directory C:\oracle\product\10.2.0\db_1/Techwave_neo/sysman/log
C:\Documents and Settings\Administrator>emctl stop dbconsole
Oracle Enterprise Manager 10g Database Control Release 10.2.0.1.0
Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.
http://Techwave:5500/em/console/aboutApplication
The OracleDBConsoleneo service is stopping.....
The OracleDBConsoleneo service was stopped successfully.
C:\Documents and Settings\Administrator>emctl start dbconsole
Oracle Enterprise Manager 10g Database Control Release 10.2.0.1.0
Copyright (c) 1996, 2005 Oracle Corporation. All rights reserved.
http://Techwave:5500/em/console/aboutApplication
Starting Oracle Enterprise Manager 10g Database Control ...The OracleDBConsoleneo service is starting................
The OracleDBConsoleneo service was started successfully.now it is working fine.
now issue is how i reschedule my suspended job.
i got this error.
Edit is not supported for this job type, only general information about the job can be updated No scheduled executions - this job can not be modified.

Oracle Management Console 10g - Job Status - Suspended on Agent Unreachable

Recently we updated our RDMS from 10.2.0.1 to 10.2.0.4.0 PATCH 25.
Ever since we upgraded, we have had trouble with our RMAN backups. Now when a scheduled backup begins it never ends. Now whenever we schedule a job, from a backup to any simple system command, the status immediately returns "Suspended on Agent Unreachable".
We can start and stop the dbconsole successfully, and I can use the OEM to monitor the database, and make changes to that. However, I cannot run any scheduled database jobs through the OEM. However, I can run the rman jobs via the command line.
The database server, and the OEM console is on the save server. I am not running RAC. Everything database related is on this one server.
Here are the results for emctl status agent:
E:\oracle\product\10.2.0\db_1\BIN>emctl status agent
Oracle Enterprise Manager 10g Database Control Release 10.2.0.4.0
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
Agent Version     : 10.1.0.6.0
OMS Version       : 10.1.0.6.0
Protocol Version : 10.1.0.2.0
Agent Home        : E:\oracle\product\10.2.0\db_1\content.mydomain.com_ORCL
Agent binaries    : E:\oracle\product\10.2.0\db_1
Agent Process ID : 34372
Agent URL         : http://content.mydomain.com:3938/emd/main
Started at        : 2010-01-11 14:58:24
Started by user   : SYSTEM
Last Reload       : 2010-01-11 14:58:24
Last successful upload                       : (none)
Last attempted upload                        : (none)
Total Megabytes of XML files uploaded so far :     0.00
Number of XML files pending upload           :     5016
Size of XML files pending upload(MB)         :    42.77
Available disk space on upload filesystem    :    37.94%
Agent is Running and ReadyHere are the results for emctl status agent:
E:\oracle\product\10.2.0\db_1\BIN>emctl upload
Oracle Enterprise Manager 10g Database Control Release 10.2.0.4.0
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
EMD upload error: uploadXMLFiles skipped :: OMS version not checked yet..I think the EMD upload error may be the problem, but I'm unsure how to resolve this.
What do I need to do in order to resolve this issue?
If any more info would be useful, please let me know and I will post it immediately.
thanks.

Rondeyli,
Thanks, that was it. I followed your instructions, and was able to get the system to work. I had to alter the commands a bit to get them to work on my system, so here is what I did.
I performed the following steps:
1. Ran the following command:
        emctl stop dbconsole
2. deleted all files in $AGENT_HOME/sysman/emd/upload and $AGENT_HOME/sysman/emd/state
3. Ran the following command:
       emctl clearstate dbconsole
4. Ran the following command:
       emctl secure dbconsole
5. Ran the following command:
       emctl start dbconsoleThis got everything running for me.
thanks.

OEM 10g - Job Status - Suspended on Agent Unreachable

Hi,
I have checked out a few post on this forum which is similar to my problem.
But could not get the exact workaround.
The scheduled backup is not getting failed / successful since 29th January 2010.
We have not made any changes on the database level. But there was a patching activity at application level.
and as soon as I try to schedule a backup it shows the same status "suspended on agent unreachable"
I have checked the emctl status and dbconsole status.
E:\oracle\product\10.2.0\db_1\BIN>emctl status agent
Oracle Enterprise Manager 10g Database Control Release 10.2.0.4.0
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
Agent Version : 10.1.0.6.0
OMS Version : 10.1.0.6.0
Protocol Version : 10.1.0.2.0
Agent Home : e:\oracle\product\10.2.0\db_1\content.mydomain.de_aeb
Agent binaries : e:\oracle\product\10.2.0\db_1
Agent Process ID : 6104
Agent URL : http://content.mydomain.de:3938/emd/main
Started at : 2010-02-01 21:55:19
Started by user : SYSTEM
Last Reload : 2010-02-01 21:55:19
Last successful upload : 2010-02-17 06:12:10
Last attempted upload : 2010-02-17 06:12:25
Total Megabytes of XML files uploaded so far : 323.40
Number of XML files pending upload : 1
Size of XML files pending upload(MB) : 0.01
Available disk space on upload filesystem : 9.36%
Agent is Running and Ready
E:\oracle\product\10.2.0\db_1\BIN>emctl status dbconsole
Oracle Enterprise Manager 10g Database Control Release 10.2.0.4.0
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
http://content.mydomain.de:1158/em/console/aboutApplication
Oracle Enterprise Manager 10g is running.
Logs are generated in directory e:\oracle\product\10.2.0\db_1/scontent.mydomain.de_AEB/sysman/log
Upload also seems to be working fine.
E:\oracle\product\10.2.0\db_1\BIN>emctl upload
Oracle Enterprise Manager 10g Database Control Release 10.2.0.4.0
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
EMD upload completed successfully
What should I do ? Will restarting the agent help ? Will restarting the agent have any adverse effect on DB ?
Any help would be a great help.
Rushabh

Hi,
This is urgent.. Please help..
I am not able to start the emctl...
Below is the error that I am getting..
E:\oracle\product\10.2.0\db_1\BIN>emctl stop agent
Oracle Enterprise Manager 10g Database Control Release 10.2.0.4.0
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
This will stop the Oracle Enterprise Manager 10g Database Control process. Conti
nue [y/n] :y
The OracleDBConsoleaeb service is stopping..........
The OracleDBConsoleaeb service was stopped successfully.
E:\oracle\product\10.2.0\db_1\BIN>emctl clearstate agent
Oracle Enterprise Manager 10g Database Control Release 10.2.0.4.0
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
EMD clearstate completed successfully
E:\oracle\product\10.2.0\db_1\BIN>emctl secure agent
Oracle Enterprise Manager 10g Database Control Release 10.2.0.4.0
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
Enter Agent Registration password :
Agent is already stopped... Done.
Securing agent... Started.
Requesting an HTTPS Upload URL from the OMS... Failed.
The OMS is not set up for Enterprise Manager Security.
E:\oracle\product\10.2.0\db_1\BIN>emctl start agent
Oracle Enterprise Manager 10g Database Control Release 10.2.0.4.0
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
The service name is invalid.
More help is available by typing NET HELPMSG 2185.
When I try to secure agent it is asking for a password, but it is already saved I think..
When I press enter it is showing the above error.
What should I do now ?
Regards,
Rushabh
Edited by: user650383 on Feb 16, 2010 10:44 PM

Rman jobs "Suspended on Agent Unreachable"

I don't know if this problem is coming from rman, EM, or jobs. The only time it occurs is when I create an "Oracle Recommended" backup job thorugh EM.
The job status is immediately suspended with the message "agent unreachable."
Other RMAN functions that run in jobs scheduled through EM work fine (crosscheck for example). It only happens with I schedule backups through the Oracle Recommended link in EM.
In the meantime, I'm running backups manually at the RMAN prompt.
There's hardly any literature on Metalink or on the forums about this. Can anyone shed some light?

I just ran across this thread when I was looking for a solution for the same issue ("Suspended on Agent Unreachable") hat had just happened to me. In my case, it was on RAC. I got that error when I created custom job and submitted it against cluster. The backup went OK, however, when I picked up one node, and submitted the same custom backup job from the specific node.

Rman jobs "Suspended on Agent Unreachable" through EM

Hi, all:
when I schedule an RMAN backup in OEM, It has a
suspended on agent unreachable status immediately. Deleting the job and creating a new one, and the new job became suspended even before it's first scheduled job
I can manually backup through rman prompt, no problem.
The database is RAC 10.2.0.3 on linux*86.
I checked web found lots of friends had the same problem without solutions, is there anyone has experience to fix it?
Thanks a lot

Have you done anything to determine why the agent is unreachable such as checking its status with emctl or reading a log file?

Suspended on agent unreachable

Oracle 10.2.0.3.0
From Enterprise Manager, I am attempting to Create Backup. After I create the job, I receive "Suspended on agent unreachable".
When I run emctl status agent, it says, "Agent is running and ready."
Short of deleting the agent and reinstalling it, is there anything else I can do to fix the problem?
If I need to reinstall the agent, is there a location other than Metalink that I can download the software? My service identifier has expired and I'm not sure when I'll be able to get a new one.
Thank You.

have you tried the following:
1. Stop the agent
emctl stop agent
2.remove some files on emd
cd $ORACLE_HOME/sysman/emd
rm agntstmp.txt
rm lastupld.txt
rm blackouts.xml
rm -r upload/*
rm -r state/*
rm -r collection/*
3. clear the agent and start it again.
emctl clearstate agent (this should delete all state files but sometimes it is not enough, but I experienced that it is better to use this command after deletion of the files)
emctl secure agent (optional depends if you using secure agent or not)
emctl start agent
Edited by: user480489 on Jan 5, 2011 3:32 PM

DB console Agent Unreachable in Windows 2003 server

Hi All,
I am facing a problem with one of the production database's DB console. Database verison is 10.1.0.5.0.
Once I logged in to the DB console I am noticing a status message saying Agent Unreachable.
I am not getting any updated report about the database.
I have done restart of DB OracleDB console<DB name> services. But no luck.
Kindly help me in resolving this issue ASAP.
regarrdsl.
Aruna

Hi,
Please find the following last 100 lines taken from DB console log file
-------------- [OracleDBConsoleTC08PRD] ------------
EMDROOT=G:\oracle\product\10.1.0\db_1
ORACLE_HOME=G:\oracle\product\10.1.0\db_1
EMDSTATE=G:\oracle\product\10.1.0\db_1\IL16NTTCLDB1_TC08PRD
CONSOLE_CFG=dbconsole
TRACE_LEVEL=16
TIMEOUT=15
10/28/09 12:31:37 Job Process API is available
10/28/09 12:31:37 Start pending...
10/28/09 12:31:37 Verifying dbconsole is not started already. Command line "G:\oracle\product\10.1.0\db_1\bin\emctl.bat" istatus dbconsole
10/28/09 12:31:40 dbconsole launch commandline is "G:\oracle\product\10.1.0\db_1\bin\emctl.bat" istart dbconsole
10/28/09 12:31:40 Tracking process launch...
10/28/09 12:32:12 Received exitCode 3 from emctl istatus
10/28/09 12:32:12 dbconsole started
10/29/09 06:43:19 Recieved ServCtrlHdlr command, 1
10/29/09 06:43:19 Stopping dbconsole
10/29/09 06:43:19 Launching stop EMD process...
10/29/09 06:43:19 Waiting for stop EMD process to exit. numRetries=74
10/29/09 06:43:23 Stop process has exited with exitCode: 0
10/29/09 06:43:23 Waiting for emwd process to exit. numRetries=74
10/29/09 06:43:23 Watchdog process exited with exit code 55
10/29/09 06:43:23 Signal Shutdown event.
10/29/09 06:43:23 Shutdown thread exited.
10/29/09 06:43:23 ServiceMain wake up by ShutdownProc, emwd has exited. ServiceMain exits
-------------- [OracleDBConsoleTC08PRD] ------------
EMDROOT=G:\oracle\product\10.1.0\db_1
ORACLE_HOME=G:\oracle\product\10.1.0\db_1
EMDSTATE=G:\oracle\product\10.1.0\db_1\IL16NTTCLDB1_TC08PRD
CONSOLE_CFG=dbconsole
TRACE_LEVEL=16
TIMEOUT=15
10/29/09 06:43:57 Job Process API is available
10/29/09 06:43:57 Start pending...
10/29/09 06:43:57 Verifying dbconsole is not started already. Command line "G:\oracle\product\10.1.0\db_1\bin\emctl.bat" istatus dbconsole
10/29/09 06:44:01 dbconsole launch commandline is "G:\oracle\product\10.1.0\db_1\bin\emctl.bat" istart dbconsole
10/29/09 06:44:01 Tracking process launch...
10/29/09 06:44:36 Did not hear back from emctl istatus.
10/29/09 06:44:36 Waiting a further 5 secs...
10/29/09 06:44:41 Did not hear back from emctl istatus.
10/29/09 06:44:41 Waiting a further 5 secs...
10/29/09 06:44:46 Did not hear back from emctl istatus.
10/29/09 06:44:46 Waiting a further 5 secs...
10/29/09 06:44:51 Did not hear back from emctl istatus.
10/29/09 06:44:51 Waiting a further 5 secs...
10/29/09 06:44:56 Did not hear back from emctl istatus.
10/29/09 06:44:56 Waiting a further 5 secs...
10/29/09 06:45:01 Did not hear back from emctl istatus.
10/29/09 06:45:01 Waiting a further 5 secs...
10/29/09 06:45:06 Did not hear back from emctl istatus.
10/29/09 06:45:06 Waiting a further 5 secs...
10/29/09 06:45:11 Did not hear back from emctl istatus.
10/29/09 06:45:11 Waiting a further 5 secs...
10/29/09 06:45:16 Did not hear back from emctl istatus.
10/29/09 06:45:16 Waiting a further 5 secs...
10/29/09 06:45:21 Did not hear back from emctl istatus.
10/29/09 06:45:21 Waiting a further 5 secs...
10/29/09 06:45:26 Did not hear back from emctl istatus.
10/29/09 06:45:26 Waiting a further 5 secs...
10/29/09 06:45:31 Did not hear back from emctl istatus.
10/29/09 06:45:31 Waiting a further 5 secs...
10/29/09 06:45:34 dbconsole exited with retCode 55.
10/29/09 06:45:34 Check G:\oracle\product\10.1.0\db_1\IL16NTTCLDB1_TC08PRD\sysman\log\emdbconsole.nohup for details
-------------- [OracleDBConsoleTC08PRD] ------------
EMDROOT=G:\oracle\product\10.1.0\db_1
ORACLE_HOME=G:\oracle\product\10.1.0\db_1
EMDSTATE=G:\oracle\product\10.1.0\db_1\IL16NTTCLDB1_TC08PRD
CONSOLE_CFG=dbconsole
TRACE_LEVEL=16
TIMEOUT=15
10/29/09 06:47:52 Job Process API is available
10/29/09 06:47:52 Start pending...
10/29/09 06:47:52 Verifying dbconsole is not started already. Command line "G:\oracle\product\10.1.0\db_1\bin\emctl.bat" istatus dbconsole
10/29/09 06:47:54 dbconsole may already be running. termStatus=3

Suspended on agent

Hello
I have got rac system and when i try to schedule a backup at enterprise manager ,status of backup job change to "Suspended on Agent Unreachable".
I check agent and dbconsole on both system it is working. And also agent page at enterprise manager it seems okey too.What can i do to fix this problem?

[oracle@name ~]$ emctl status agent
Oracle Enterprise Manager 11g Database Control Release 11.1.0.7.0
Copyright (c) 1996, 2008 Oracle Corporation. All rights reserved.
Agent Version : 10.2.0.4.0
OMS Version : 10.2.0.4.0
Protocol Version : 10.2.0.4.0
Agent Home : /u01/app/oracle/product/11.2.0/db/name1
Agent binaries : /u01/app/oracle/product/11.2.0/db
Agent Process ID : 30000
Parent Process ID : 29934
Agent URL : https://name1:3938/emd/main
Repository URL : https://name1:1158/em/upload/
Started at : 2010-07-12 12:57:53
Started by user : oracle
Last Reload : 2010-07-12 12:57:53
Last successful upload : (none)
Last attempted upload : (none)
Total Megabytes of XML files uploaded so far : 0.00
Number of XML files pending upload : 0
Size of XML files pending upload(MB) : 0.00
Available disk space on upload filesystem : Unknown
Data channel upload directory : /u01/app/oracle/product/11.2.0/db/name1/sysman/recv
Last successful heartbeat to OMS : 2010-07-12 15:02:37
Agent is Running and Ready
Edited by: user12879921 on 12.Tem.2010 05:02
Edited by: user12879921 on 12.Tem.2010 05:13

Status: Agent Unreachable

Hi,
I have installed 10g. I could access the EM very easily, once all the required services were started. it was http://host:5500/em
Then I installed another database, other than the default which was orcl.
Then the port number changed (I do not know why, but when I looked in portlist.ini) just to try different ports, I figured out, it was not
http://host:5502/em
when I hit it, it prompts for userid and password. I was so happy looking at this screen, but once I enter the userid and password, what is get is
Status: Agent Unreachable with Startup/Shutdown option. When I click on it, I get error "500 Internal Server Error" in my browser.
Thanks in advance

If you have done two different Oracle Installations that will use different Standalone DB Console and two different Agents, your system may have had a problem starting the two agents.
If you are using Windows, have a look at Services to see the Agents which has the name of the new ORACLE_HOME as part of the name. Start the Agent. If you have a problem starting thet new one, stop the first one you installed, then start the new one.

DPM 2012 R2 agent update on Windows 2003 server x64 - Exchange

According to the release notes on http://blogs.technet.com/b/dpm/archive/2014/04/23/now-available-update-rollup-2-for-system-center-2012-r2-data-protection-manager.aspx the following workloads are supported on Win2K3 with DPM2012 R2 UR2:
SQL 2005
SQL 2008
SQL 2008 R2
SharePoint 2007
Does that mean protecting Exchange 2007 on Win2K3 is no longer an option after upgrading to DPM 2012 R2 (UR2)? It works on DPM 2012 SP1 but I need to know if it will continue to work after upgrading.
(This question follows on from this thread http://social.technet.microsoft.com/Forums/en-US/c425421b-b726-4125-82fc-beae8947722c/dpm-2012-r2-agent-update-on-windows-2003-server-x64?forum=dpmsetup which was marked as 'answered')

Hi,
Yes, Exchange 2007 backup will continue to work. I think that due to the timeframe of the UR2 release not all workloads were able to be re-certified, thus the limit in supported workloads.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

Symantec Backup Exec SQL Agent & SBO 2007

Does anyone use symantec sql agent to backup their sbo db's? Any cons/pros, negative/positive feedback?
or
Backup sbo db's in real-time using log-shipping or something similiar?

Hi Scott
Most customers prefer to just use the backup manager from SAP to create a Zip file and then write the zip file from its folder to their backup drive or device. I have one customer that is writing the backup straight from SQL to a tape drive. I would suppose it depends on your preferences and amount of time and manual intervention in the process. Best is usually to have at least a daily zip backup and write to tape drive at least once a week. It is always a good idea to have an "off-site" backup in case the server is stolen, etc.
You could use Backup Exec or even the standard Windows backup if it detects and supports your backup drive to backup straight form SQL.
As far as log shipping is concerned, most customers are set to simple recovery and prefer to take the risk while minimizing data space used. Best would be to check the documentation on the SAP Business One Portal for any guidelines in terms of SQL and backups.
Do you have any specific concerns, or database growth issues?
Kind regards
Peter Juby

I upgraded to iOS8.1.3, and now when I attempt to backup my iPad to iTunes for Windows, it keeps popping up an error message

H. I upgraded to iOS8.1.3, and now when I attempt to backup my iPad to iTunes for Windows, it keeps popping up an error message "not enough space on the computer". There is over 130Gb of space! I have updated iTunes, but no change. Is it an issue in the iOS update? Or am I doing something wrong?
Would appreciate your guidance...
<Subject Edited by Host>

When you upgraded, itunes should have put a copy of the itunes library database in a folder named *Previous iTunes Libraries* . If you upgraded itunes today it will show as
iTunes Library 2010-02-28.itl
Use these directions to get it back
http://support.apple.com/kb/TS1967
Since I am not sure of your setup, look for the "Previous" folder on both your C: and F: drives.

How do I backup iTunes v10.5 library with windows XP

With iTunes 10.5 there isn't a backup option. How do I backup my entire iTunes library under windows XP? I assume with iCloud the backup is done automatically but iCloud isn't supported under XP.

"how can i reinstall itunes 10.5.2 on windows xp, after i deleted the older version?"
Go to apple.com/itunes/download
Download the current version.
Install it.
When installing, are specific errors being generated?

Agent unreachable

Hi,
I have installed agent 10g on unix machine(HPUX-11.1) agent runs for 6-8 hrs
after that it dies out and when i see the db through grid control it says agent unreachable but when grep for agent it shows up and running , iam not sure whats happening here.
[oracle:leopard:NOSID] /oracle/product/agent10g/sysman/log > ps -ef|grep agen>
root 2661 1 0 May 20 ? 0:00 /etc/opt/resmon/lbin/emsagent
root 2617 1 0 May 20 ? 2:38 /usr/sbin/swagentd -r
oracle 23822 23690 0 Nov 20 ? 13:24 /oracle/product/agent10g/bin/emagent
oracle 23690 1 0 Nov 20 ? 2:54 /oracle/product/agent10g/perl/bin/perl /oracle/product/agent10g
aduaslq 16850 22944 0 Nov 23 ? 4:58 /amuaslq01s/app/amuaslqdb/10.2.0/bin/emagent---->agent is for OAM
[oracle:leopard:NOSID] /oracle/product/agent10g/bin > emctl status agent
Oracle Enterprise Manager 10g Release 3 Grid Control 10.2.0.3.0.
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
Agent is Not Running
[oracle:leopard:NOSID] /oracle/product/agent10g/bin > emctl start agent
Oracle Enterprise Manager 10g Release 3 Grid Control 10.2.0.3.0.
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
Starting agent ....... failed.
Failed to start HTTP listener.
Consult the log files in: /oracle/product/agent10g/sysman/log
[oracle:leopard:NOSID] /oracle/product/agent10g/bin > ps -ef|grep agent
root 2661 1 0 May 20 ? 0:00 /etc/opt/resmon/lbin/emsagent
root 2617 1 0 May 20 ? 2:38 /usr/sbin/swagentd -r
oracle 23822 23690 0 Nov 20 ? 13:23 /oracle/product/agent10g/bin/emagent
oracle 3913 15344 0 21:42:27 pts/7 0:00 grep agent
oracle 23690 1 0 Nov 20 ? 2:53 /oracle/product/agent10g/perl/bin/perl /oracle/product/agent10g
aduaslq 16850 22944 0 Nov 23 ? 4:57 /amuaslq01s/app/amuaslqdb/10.2.0/bin/emagent
/oracle/product/agent10g/sysman/log :vi emagent.trc
2007-11-27 17:48:44 Thread-189993 ERROR util.files: ERROR: nmeufos_new: failed i
n lfiopn on file: /oracle/product/agent10g/sysman/emd/agntstmp.txt.error = 24 (T
oo many open files)
2007-11-27 17:48:44 Thread-189993 ERROR pingManager: Error in updating the agent
time stamp file
2007-11-27 17:48:48 Thread-189994 ERROR util.fileops: ERROR: snmeuf_dirlist can'
t list directory: /oracle/product/agent10g/sysman/emd/upload: Too many open file
s (errno=24)
2007-11-27 17:48:51 Thread-189995 ERROR engine: Failed when generating a new ECI
D.
2007-11-27 17:48:51 Thread-189995 ERROR fetchlets.healthCheck: GIM-00104: file n
ot found
LEM-00031: file not found; arguments: [lempgmh] [lmserr]
LEM-00033: file not found; arguments: [lempgfm] [Couldn't open message file]
LEM-00031: file not found; arguments: [lempgmh] [lmserr]
2007-11-27 17:48:51 Thread-189995 ERROR engine: [oracle_database,leopard-amuaslq
.am,health_check] : nmeegd_GetMetricData failed : Instance Health Check initiali
zation failed due to one of the following causes: the owner of the EM agent proc
ess is not same as the owner of the Oracle instance processes; the owner of the
EM agent process is not part of the dba group; or the database version is not 10
g (10.1.0.2) and above.
Please Any suggestions.

As per note_id:430805.1
3. We now need to focus also on the monitored database side. This section takes place in the monitored RDBMS Oracle Home:
If the monitored database is 10gR1 (10.1.x):
10.1.0.4: you need to apply Patch 5868695 on the RDBMS Oracle Home, otherwise the Healthcheck metric will still fail, despite the code fix applied on the Agent side.
10.1.0.5: At this moment, this specific one-off patch is not available on top of RDBMS 10.1.0.5. Please contact support if you need this fix for RDBMS 10.1.0.5 on HP-UX.
10.1.0.3, 10.1.0.2: consider patching / upgrading
If the monitored database is 10gR2 (10.2.x):
10.2.0.3 (and above): nothing to be done. The fix is already included.
10.2.0.2: Apply the Patch 4559294 in the RDBMS Oracle Home by following instructions given in the README.
My concern is what if we have 8i and 9i monitored databases?Please let me know.

Backup Suspended on Agent Unreachable - 11GR2 Windows

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