Bad dunning run in FICA

Hi. we use IS-utilities. We had a dunning run in which we were expecting to get almost 10,000 SVNs (pre termination notifications) but we only got 370 of them.
I checked the dunning proposal and activity runs and everything is okay. The back. jobs also finished succesfully.
When i try to open the application logs from fpvb, i get a pop up saying that " <account # of the 371st contract that i was expectint>  was not closed" . !!
tech info shows its message no. EMMA142
any idea why the dunning activity only processed a few and what can else can i check ?
Edited by: sahil shangari on May 7, 2008 4:58 PM

Hi Sundar,
Your requirement can be achieved by configuration.
Go to the following path in SPRO-
IMG->Financial Accounting->Contract Accounts Receivable and Payable->Business Transactions->Dunning->Dunning by Dunning Procedure->Configure Dunning Procedure.
After configuring the dunning procedure, when you are creating the individual dunning levels for a particular dunning procedure, there is "History and dunning print out" section , where in you will a "Print All items" check box.
If you set this indicator, all open items that fulfill the same criteria for dunning grouping are printed on a dunning notice.
If this indicator is not set, only those items due to be dunned are printed (the items that have reached the number of days in arrears).
So in your scenario, it will not be set, then only the item which has hit level 2 will go to the customer.
Hope it helps.....
Thanks,
Amlan

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