Bad Image Error

I keep getting this error message when I try to open my Itunes. "The application or DLL C:\WINDOWS\system32\softpub.dll is not a valid Windows image. Please check this against your installation diskette." I have uninstalled and reinstalled it twice to no avail.

Hi,
Please try to disable security app to check the results.
I don't have this dll file on my computer, based on my research, it may relate to some sound card drivers, please try to reinstall the sound card driver for testing.
For further troubleshooting this issue, please upload the exported event log in SkyDrive or similar drive and post back the shared link.
Kate Li
TechNet Community Support

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"Photoshop Elements10.0.exe - Bad Image" Error message

My Photoshop Elements 10 will no longer start.
I have been running Windows on my PC since initial installation and have not changed my set-up in any way, but now receive a "Photoshop Elements10.0.exe - Bad Image" Error message when trying to start my program. The error further reads c:Program Files 9x86)\Adobe\Elements 10 Organizer\amtlib.dll is either not designed to run on Windows or it contains an error etc. I have deactivated, removed and then reinstalled Photoshop Elements using my original discs and serial number, but continue to get the same message.
Any suggestions?

Hello,
Try doing a clean uninstall of the BlackBerry Desktop Software. Then reinstall it in an admin account on the PC. http://bit.ly/aMZYJL
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Premier pro.exe- bad image error

im getting an premier pro.exe- bad image error while trying to run premier pro cc.
it says c:\windows\system32\msvfw32.dll is either not desgined to run on windows or it contains an erroe.
error status is 0xc000012f.
tried reinstalling, running as admin, comptiilty mode etc.
my windows version is 8.1 64bit

http://support.microsoft.com/kb/173518

Bad image error when trying to start

This is a fresh install of windows 7 with all current updates.
Every other CC program has installed fine but acrobat will not start I get a "Font Capture:Acrobat.exe - Bad Image" error. I've also run the acrobat cleaner and reinstalled with no luck. Any ideas?

Really a question for the CC forum, but I think you have to activate at least one before you can install Acrobat. It has always come across as confusing to me, but it is something like that.

PSE 8 Organizer 'Bad Image' Error Message

I have PSE 8, PS Premier 8 and LR 4 insta;lled and haven't had any problems with them. Yesterday I tried to open PSE 8 and received a 'Bad Image' message that stated
"C\:Program Files (x86)\Adobe\Elements Organizer 8.0\amtlib.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.'
However, I went to My Pictures, selected a file that I had edited in PSE 8 a few weks ago, right clicked on Open With PSE 8 Editor and there it was. When I right clicked on Open With PSE 8 Organizer, I got the same error message as shown above. I also tried openiong Organmizer through Editor ald also got the same error shown above.
How do I resolve this? I'm running WIN 7 Pro, DELL XPS 8300.

Here is an update and a workaround. I hope it's helpful to others as well.
After receiving lots of views, but not receiving any suggestions, I decided to uninstall PSE 8, but kept getting an ERROR 1316 message. After additional searching I found MicrosoftFixIt, a free download that enabled me to uninstall PSE 8 and Premier Elements 8, where I had encountered the identical amtlib.dll BAD IMAGE error message described in my initial post.
I then reinstalled both programs, and now everything is fine.
Case CLOSED

Bad Image error - igdumdim32.dll

Somehow igdumdim32.dll got onto my Windows 7 system. From what I can find, this is a Windows 8 dll. Keep getting error message: "C:\windows\system32\igdumdim32.dll is either not designed to run on Windows or it contains an error....." Very irritating and does disrupt some functionality. What do I do?
Let me describe the problem as completely as possible.
The "error" message reads: "C:\Windows\system32\igdumdim32.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator...."
The "error" message occurs in several instances. It occurs when I attempt to open a video on Foxfire. It comes entitled "FlashPlayerPlugin_15_0_0_223.exe - Bad Image." When I click OK, the message reappears. It appears 3 times in total and after I’ve clicked OK each time the video will run properly, except it will not go to full screen. This does not happen with Internet Explorer. The same message occurs when opening certain programs such as: Quicken (entitled qw.exe - Bad Image), QuickTime Player (entitled QuickTimePlayer.exe - Bad Image), Garmin Express (entitled Express.exe - bad image) and others. In all cases the message come up 3 times and once I've clicked OK to all the program runs normally.
I've tried to find igdumdim32 in windows\system32 but it's not there. There is a igdumdim64 there. However, I have found it in C:\Windows\System32\DriverStore\FileRepository\5.inf_a….etc. It is also in C:\Windows\SysWOW64.
This question was solved.
View Solution.

Just in case someone else is viewing this, I finally fixed this problem. If you are reading this, that probably means you have the same problem. There a tens of this "Bad Image" error Posts in this forum and in the Microsoft forum.
I believe that "Image" is the clue here, but it took me a very long time to figure that out.
Via a very circuitous route I ended up at the Intel support site (a friend suggested this). There you can download a drive update utility, which I did. When it was run, it informed me that it thought I have a vendor customized Graphics driver and (thank you very much) I should be careful about downloading a new driver from them. Therefore I did not. However, that indicated to me that there could be a Graphics Driver problem.
I then recalled that in my many and various travels across the internet reading something about a "Recovery Manager" that HP installs in the product (again, thank you very much). HP customer support has a set of instructions on how to use the tool on their website: (Using Recovery Manager to Restore Software and Drivers (Windows 7).
I ran the Manager and replaced the Intel Graphics Drive. Problem solved.
I hope that this may be of help to others.

Itunes.exe bad image error

I have been trying to get iTunes up and running for months now with no luck what so ever. I'm running on Windows Vista Service Pack 2.
On opening iTunes I get the error message
'iTunes.exe - Bad Image
C:\WINDOWS\system32\softpub.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support." '
After clicking Ok a window appears saying itunes has stopped working and that its trying to find a solution. only button is 'close program'. After closing the program a message appears in the bottom right of the screen saying DEP (Data Execution Protection) has closed itunes to protect my computer.
As well as this problem I have been unable to perform a windows update. It has been giving various error codes which I tried to fix using the windows Fixit programs and other fixes but both problems persisted.
I looked thorugh a lot of discussions on different forums online and have tried various things but to no avail. At first I uninstalled iTunes and reinstalled it (I have now done this around twenty times after trying different fixes) and it downloaded and installed perfectly every time but whenever I tried opeing it I would get the bad image error message.
I have also tried running system file checker (sfc scan) by running command prompt as administrator and it says
'Beggining system scan. This may take some time.
There is a system repair pending which requires a reboot to complete. restart windows and run sfc again.'
But when I restart windows and run sfc again it gives exaclty the same message. I repeated this on numerous occasions after trying other fixes but always gave the same message.
I also read that replacing the softpub.dll file in the system32 file could be a fix, so I downloaded a new file but when I tried to either rename the old one, move it or do a move and replce with the new file I was told that I couldn't because it needed the administrators permission. I am the only user and was logged in with administrators rights so don't know why it asked and when I tried to give permission it says
' Destination Folder Acces Denied
You need permission to perform this action.'
It gives the option to retry but this just produces the same message.
Any help would be massively appreciated.

Did a restart and there are a few errors and warning listed below,
error 10016 - Distributed COM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
warning 7 - Kernel-Processer-Power
The speed of processor 1 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
warning 7 - Kernel-Processer-Power
The speed of processor 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
error 7000 - Service Control Manager Event Log Provider
The Parallel port driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
error 10016 - Distributed COM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
warning 7044 - Service Control Manager Event Log Provider
The following service is taking more than 4 minutes to start and may have stopped responding: Avira Real-Time Protection
Contact your system administrator or service vendor for approximate startup times for this service.
If you think this service might be slowing system response or logon time, talk to your system administrator about whether the service should be disabled until the problem is identified.
You may have to restart the computer in safe mode before you can disable the service.
warning 3004 - windows defender
Windows Defender Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow.
For more information please see the following:
Not Applicable
           Scan ID: {C9F59478-26AB-4B82-BE2B-2386B5269205}
           User: BILL\Cust
           Name: Unknown
           ID:
           Severity ID:
           Category ID:
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           Alert Type: Unclassified software
           Detection Type:
error 10016 - Distributed COM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
error 10016 - Distributed COM
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
From checking the times I saw the message appear just before the last two error messsages.
I have also recently run some malware software which has quarentined about 20 files and since then the speed has been getting slower and slower to the point that the last restart took 20 mins

AcroMissingCompWClass Acrobat.exe Bad Image error message

Hi, I have a Windows 7 PC and InDesign, IIustrator CS4. When I try to print I get AcroMissingCompWClass Acrobat.exe Bad Image error message. Has anyone come across this?

My Acrobat 9 Pro freezes constantly. Seeing a pdf inside mutiple browser is not possible. Most of the time Acrobat 9 Pro and Acrobat Reader X starts within 5 min! As soon as I do anything, the top bar that shows "File", "Edit" etc. dissapears and averything freezes! Security software with possible firewalls I've uninstalled. Un- and re-installing Acrobat doesn't change anything. I'm using MS Windows XP, running Adobe CS4. Making any pdf's is no problem. I just can't see them. I can open a pdf inside Illustrator but that goes page by page. Any help?

"Photoshop.exe - Bad Image" error [CS3]

Hi everyone,
I use Photoshop CS3, and every time I go to open a new document or open a saved document/picture/etc. I get a "Photoshop.exe - Bad Image" error that reads:
The application or DLL C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZRPP04.DLL is not a valid Windows image. Please check this against your installation diskette.
I have to "OK" this message 4 times until I am able to use the program. Any help would be greatly appreciated.
Thank you,
Peter

HPZRPP04.DLL
Have you tried updating or reinstalling your HP printer? If it's a network printer, try setting up a local printer as the default printer and see if that error goes away.

"Acrobat.exe- Bad Image" error message, Can't open anything with Acrobat

I have Acrobat Pro 9.0
OS Windows 7
Just started having this error problem show up within the past couple weeks.
Every time I try to open a document the browser freezes up for a few minutes (and I've tried on two different browsers), wont load the page, then I get this message:
Acrobat.exe - Bad Image
C:\Program Files (x86)\Adobe\Acrobat 9.0\ Acrobat\BIB.dll is either not designed to run on Windows or it contains an error.
I have had this program for several months and never had an issue.
Haven't changed anything I can think of...
Any suggestions would be greatly appreciated!!
I also tried just opening the program directly and got the same message.

My Acrobat 9 Pro freezes constantly. Seeing a pdf inside mutiple browser is not possible. Most of the time Acrobat 9 Pro and Acrobat Reader X starts within 5 min! As soon as I do anything, the top bar that shows "File", "Edit" etc. dissapears and averything freezes! Security software with possible firewalls I've uninstalled. Un- and re-installing Acrobat doesn't change anything. I'm using MS Windows XP, running Adobe CS4. Making any pdf's is no problem. I just can't see them. I can open a pdf inside Illustrator but that goes page by page. Any help?

ITunes/QuickTime "Bad Image" Error Message

Running Windows 2000 Professional on a PC. iTunes and QuickTime are loaded and had been running successfully for a long time. Suddenly, every time I try to open iTunes a box pops up titled "iTunes.exe - Bad Image," and in the box is the error message "The application or DLL C:\ProgramFiles\QuickTime\QTSystem\QuickTime.qts is not a valid Windows image. Please check this against your installation diskette." (There is no installation diskette.) I believe the first time this occurred was just after I had been prompted to download an update to QuickTime, which I did. I cannot close the error message box, neither by clicking on "OK" nor by clicking on the "X". The only way I can get rid of it is to restart the computer. Also, I cannot open iTunes. Any suggestions?

hi Sandy!
With regard to the prompt to upgrade QuickTime, I could be wrong about that, but I am almost sure that I got one of those standard "A New Version of ...... is available. Would you like to download it now?"
Okay ... sorry about that. i might well be wrong about it being unusual. i think i downloaded my 7.1 before i ever actually ran QuickTime on its own. (i was troubleshooting an itunes video sound problem i was having.) the rest of the time, i tend to get my new QTs when a new version of itunes shows up. so i guess i always upgrade before QT ever says to me that there's a new version available.
anyhoo, if you've got a standard QT 7.1 in there, we should start by doing a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

"Font Capture: Adobe Premiere Elements.exe - Bad Image" error message

I purchased Premiere Elements 11 last year and it has been working fine. But just put in a new HDD into my laptop and now I can't open Premiere. I uninstalled / reinstalled the program a couple times today with no improvement. The problem is always the same: once I reinstal the program and open it, I get this error message::
C:\Windows\system32\QUARTZ.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original instalation media or contact your system administrator or the software vendor for support
I tried moving this QUARTZ.dll file, but it says I require permission from TrustedInstaller in order to move this file... whatever that means.
I am running a Dell Studio XPS 1640. Windows 7 Ultimate 64-bit.
Please help because I need to get these videos processed!
Thanks so much,
Janeen

I still have this problem, unfortunately... I can't open Premiere Elements 11 because this error keeps preventing the program. The program will start to load in the purple box, and the error box will come up, saying it is a "Bad Image" and there's a problem with the system32\QUARTZ.dll file. I can't get past that step in opening Premiere Elements 11.
I have followed most the directions on the above article, and connected articles related to it.
I installed updated drivers and Bios, even though they were the same as what my laptop already had. I also downloaded the latest version of DirectX and that didn't change anything either. I tried to extract just the QUARTZ.dll file from it, but never was given an option to chose where to save the download or pull files out from it.
Can someone please share any suggestions to battle this problem? I can't use my Premiere Elements program, which is so frustrating. Everything else on the computer is working normally.
Thanks for your ideas and suggestions.
Janeen

CS6 installed, but half of the programs won't open, and give me a "Bad Image" error message

3 days ago I installed CS6, opened Premiere once without problem, now it gives me an error titled 'Adobe Premiere Pro.exe - Bad Image' :
C:\Windows\system32\MSVCP100.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
After that, I removed CS6 completly from my computer, and reinstalled it, after I scanned for virussus. Still the error message appears.
I use Windows 7.

Cheers! That worked!
First it told me I had a newer version of MSVC 2010. So I removed it, installed it again, rebooted my computer, and after that installed CS6 and now it works. Thank you very much!

Cannot connect to iTunes Bad Image Error iTunes Mobile Device dll

Help!!
ITunes exe - Bad Image
"C:\Program Files (x86)\Common Files\Apple\MobileDeviceSupport\iTunesMobileDevice.dll is either not designed to run on Windows or it contains an error.
Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."
Can anyone help me please!??

If we take the error message at face value, you've got a damaged Apple Mobile Device Support program file there, carmelle.
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select Apple Mobile Device Support, and click "Repair".
Does that fix up the error message for you?

RIM.DESKTOP.AUTOUPDATE.EXE - BAD IMAGE ERROR MESSAGE

I use a Dell Inspiron laptop with Vista OS. For no apparent reason that I can determine, when I try to open DTM v6.0.2.44, I get the following error message, "Rim.Desktop.exe - Bad Image". After closing this error message, a second error comes up, "Rim.Desktop.Autoupdate.exe - Bad Image" .And after closing the latter, a 3rd error message comes up, "Rim.Transcoder.exe - Bad Image". Finally, I get a repeat of "Rim.Desktop.Autoupdate.exe - Bad Image" and although it takes several tries to get rid of this error message, once I do, the DTM appears to work fine with Syncing and backing up my data. All other software works perfectly and without any error messages. Any ideas?

Hello,
Try doing a clean uninstall of the BlackBerry Desktop Software. Then reinstall it in an admin account on the PC. http://bit.ly/aMZYJL
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

AcroRd32.exe - Bad Image error message

Suddenly I am getting this error message: C:\\Windows\system32\ATMLB./dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
I am Windows 7 64 bit. Acrobat XI Pro from the Cloud. It has been working fine. I can open some, but it crashes others. It seems to crash on some fillable forms that I've made.
I uninstalled Adobe Reader XI, but hasn't made a difference.
I am not a techie so a simple solution, is better.
Should I uninstall and reinstall?
Thanks for your help.

I was able to fix this, and I posted about it on another forum post here.
I had this issue ("Bad Image: C:\Windows\system32\ATMLIB.dll is either not designed to run on Windows or it contains an error") with Adobe Reader X (10.1.12). I tried repairing, and then tried uninstalling and upgrading to Adobe Reader XI (11.0.9), but still had the same trouble. I compared the atmlib.dll files in both directories and noticed that the file in C:\Windows\SysWOW64 did not appear to have any file meta data (giving the appearance that it was corrupted), whereas the file in C:\Windows\system32 reflected a file version 5.1.2.238 and product version "5.1 Build 238". Now, it appears based on being installed to "C:\Program Files (x86)" that the version of Adobe Reader I was using was 32-bit. So, this tells me that while the error references the C:\Windows\system32 file path, it is likely actually the file in C:\Windows\SysWOW64 that is the problem (Windows-on-Windows emulation for 32-bit applications, 32-bit libraries actually reside in C:\Windows\SysWOW64, not C:\Windows\system32). I found the same file in C:\Windows\SysWOW64 with the same product and file version on another 64-bit Windows 7 workstation, and simply copied it to C:\Windows\SysWOW64 on the affected workstation, and that resolved the issue.
NOTE: To overwrite the file, I had to change file ownership to Administrators security group, otherwise it was immutable.

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