Batch process does not work in one service, but worked in another.

Hi Fellows,
We have here a batch process with a code encrypted, that runs daily in a production environment.
Tonight this batch process did not work.
It is expected that this process runs in about 20 seconds, but tonight this process used about 3 hours and did not finished.
We checked if it was concurrency, killed some sessions and tried again, and nothing has changed.
And then someone changed the service that this process uses, it was 'bat' and changed to 'dba'. And it worked succesfully in 11 seconds.
Here is the tnsnames that the batch process uses:
bat =
(DESCRIPTION =
(LOAD_BALANCE = OFF)
(FAILOVER=ON)
(ADDRESS = (PROTOCOL = TCP)(HOST = 10.10.x.x1)(PORT = 1521))
(ADDRESS = (PROTOCOL = TCP)(HOST = 10.10.x.x2)(PORT = 1521))
(ADDRESS = (PROTOCOL = TCP)(HOST = 10.10.x.x3)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = bat)
(FAILOVER_MODE =
(BACKUP = dba)
(TYPE = NONE)
(METHOD = BASIC)
(RETRIES = 20)
(DELAY = 5)
dba =
(DESCRIPTION =
(LOAD_BALANCE = OFF)
(ADDRESS = (PROTOCOL = TCP)(HOST = 10.10.x.x1)(PORT = 1521))
(ADDRESS = (PROTOCOL = TCP)(HOST = 10.10.x.x2)(PORT = 1521))
(ADDRESS = (PROTOCOL = TCP)(HOST = 10.10.x.x3)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = dba)
Do you guys know what could be the reason?
Thanks in advance.

We set the service which the app should connect.
These services are set in srvctl:
ora.cms.bat.cms1.srv ONLINE ONLINE on fastora1
ora.cms.bat.cms2.srv ONLINE ONLINE on fastora2
ora.cms.bat.cms3.srv ONLINE ONLINE on fastora3
ora.cms.bat.cs ONLINE ONLINE on fastora1
ora.cms.cms1.inst ONLINE ONLINE on fastora1
ora.cms.cms2.inst ONLINE ONLINE on fastora2
ora.cms.cms3.inst ONLINE ONLINE on fastora3
ora.cms.cmsuser.cms1.srv ONLINE ONLINE on fastora1
ora.cms.cmsuser.cms3.srv ONLINE ONLINE on fastora3
ora.cms.cmsuser.cs ONLINE ONLINE on fastora1
ora.cms.db ONLINE ONLINE on fastora1
ora.cms.dba.cms1.srv ONLINE ONLINE on fastora1
ora.cms.dba.cms2.srv ONLINE ONLINE on fastora2
ora.cms.dba.cms3.srv ONLINE ONLINE on fastora3
The batch process connects to a service [ bat ], but it hangs and don't finish. But when we change the service do dba is just pass in some seconds and finish succesfully.
Connected to DB [[email protected]  ]
PAYware CMS Version 8.0 - Module : E352 Release : 000000002
Program: /cms/cmsissr/CMS/bin/issuer/mepcs352
Release: 2
PARAMETERS OK !!!
NUMBER OF PROC.: 000001
Number of transactions : +000047570
Number of parallel processes: 000001
Transactions by process: 000000000000047570
Transactions Processed: 000010000

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    After referring to your post, it can be identified that the issue which you are facing is mostly due to some network issue in your environment. Please recheck your network connection issue between computer and domain controller. 
    Can you able to ping with IP address and also with fully qualified name of a domain controller in the users' and computers' domain. If it fails states that name resolution issue with computer and domain controller. Are you using MS DHCP Relay agent then there’s
    available Hotfix for the particular Event ID. Please go through this KB 2459530 to fix the error event ID.
    As per the net logon error 5719 which you are facing states that the client component of Netlogon was unable to locate a DC for the domain it was trying to perform an operation against. Below is one of the reason. If this is being logged on a DC and the event
    refers to the DC's own domain, something might be preventing the client component of Netlogon from starting a network session (to itself or to another DC in the domain). The following event 7001 & 7023 states start & stop operation service. Please
    go through beneath article for more details.
    1.  Event ID 5719 is logged when you start a computer
    2.  Netlogon 5719 and the Disappearing Domain [Controller]
    3.  Event ID 1129 — Microsoft-Windows-GroupPolicy
    Hope it helps!
    Regards.

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