Battery drained while computer in use. Plugged in and computer will not turn on. Does the battery need to reach a certain charge level first? Battery is 3 months old.

The battery drained while using the computor so we pluged it in but computor will still not fully turn on.

Welcome to the Apple Support Communities
Hold the Power button for about 5 seconds to turn off the Mac (it may be turned on), and then, press it again. If it doesn't work, reset the SMC > http://support.apple.com/kb/HT3964
If nothing works, take the Mac to an Apple Store or reseller to get your computer repaired. Also, if you have its charger connected to the computer, is the charger light turned on?

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rhughes18,
I am sorry to hear about the issues you are having with your device after the update. To fix this you must plug your device into the computer with iTunes open and go through the activation process. Let us know if the device comes back on after plugging it into iTunes.
LindseyT_VZW
Follow us on Twitter @VZWSupport

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Turn off your computer and your monitor.
Disconnect the power cord from the pc and from the wall outlet.
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Plug in the power cord directly into a wall outlet and into the pc.
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I am an employee of Hewlett Packard.
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Battery drained while computer in use. Plugged in and computer will not turn on. Does the battery need to reach a certain charge level first? Battery is 3 months old.

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