BB Balance - long delay after switch to/unlock business content after Upgrade to 10.2

Dear All,
we're using Z10 with BES10.1.3, everything run smoothly but we've one issue:
since we have upgraded Z10 device software from 10.1 to 10.2.0.1791 there is a delay of about 12-15 seconds each time we unlock device to business content until we see messages in BB-Hub
to explain, business content is locked - we type in password - OK
display switch to empty hub - then we have to wait 12-15sec. until messages will appear in hub
We've tried out different things, we've wiped device, we've deleted business content and regarding email account, activated device new on BES10, wait 2 days that basic syncronisation will be done and same issue.
Can you help us please, we don't know what we should try out any more...Blackberry Hub and the fast check of new incoming messages is one of the main features of Z10...thanks in advance.

Thanks for your quick reply, so what should I try out with this device in detail?
Thanks

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BB Balance - long delay after switch to/unlock business content after Upgrade to 10.2

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