Beach ball and very slow to respond IMac
Each mouse click produces beachball and very slow response times -minutes, and some functions will not respond at all -Safari.
Please confirm that you are actually on OS 10.6.2?
And, which Mac model/year?
Then please check how much of your hard drive space remains empty/available.
And, lastly, check how much RAM you have installed.
Similar Messages
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I bougnt my S5 a month ago and I am having two major issues. The screen is very slow to respond. When the screen is dark and I press the home button, it doesn't come on. I have to press the button anywhere from 4-10 times and then it usually flashes on and back off. It is very, very frustrating. The other issue is that the battery drains very quickly. I have called Verizon numerous times regarding these issues. They tell me to do different things that never help. We eventually did a factory reset and it still has the same issues. Help! It is a brand new phone and unfortunately I am in a new two year contract. Ugh. Is there anyone out there who can help me?
I have done that several times. In fact, every time I call Verizon with my phone problems, they have me do the same things repeatedly. I keep telling them I have already done them but they insist they are SURE it will work this time. It never does. After doing the factory reset and it still not working correctly, they act like they are confused, almost like I am lying. I did what you suggested above on the slim chance it would work this time but it did not. I bought two S5's that day and the other one works perfectly fine. I know I got a bad phone. Verizon just does not listen. It is a bad phone. I just want a new phone that works properly. Is that too much to ask? I bought a new phone that has been bad from day one. Why oh why do I have to spend hours of my time on the phone, in the store, on the computer, trying to rectify this? It shouldn't be this difficult! Help please!!!
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Firefox is very slow to respond when opening and nearly always stops responding altogether, even refusing to react to the Task Manager "End Program" command. The "not responding" error message also comes up during navigation on line. Several attempt have to be made to get on line. A loss of stability seems to be endemic at the moment.
Try following the instructions here: [[Firefox hangs]]
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firefox 4.0.1 is constantly freezing, having to reboot constantly, and not responding to key strokes, and very slow responses to keys strokes and to change sites. Firefox 3. (the previous incarnation of firefox) did not have such problems - this has started since "upgrading to 4.0.1 - I want to change back to the previous Firefox since this is a serious problem - need specific instructions on how to go back to the old Firefox
Do you have multiple keyboard layouts installed?
It is possible that you have switched the keyboard layout by accident.
* http://support.microsoft.com/kb/258824 - How to change your keyboard layout
Windows remembers the keyboard layout setting per application and you may have changed the keyboard layout by accident via a keyboard shortcut.
* http://windows.microsoft.com/en-US/windows7/The-Language-bar-overview The Language bar (overview)
* Make sure that you have the Language bar visible on the Windows Taskbar
* You can do that via the right-click context menu of the Taskbar: Toolbars > Language Bar
* Check the keyboard language (keyboard layout) setting for the application that has focus via the icon on the Language bar
* You need to do that while Firefox has focus because Windows remembers the keyboard layout setting per application -
27 ", late 2010, iMac won't boot after turning on. Spinning beach ball and white screen.
Probably a relatively simple fix, or series of steps, that will return it to normal.
BD,
It's been a while, but I have since upgraded RAM to 12Gb and gone to Mavericks 10.9.4. Everything has run well until recently. Time Machine will not function on a new Seagate, 1TB GoFlex external HD,even though it was properly formatted and HFS journaled. Seagate techs said it seems to be a failing drive, yet it works perfectly on my laptop, a 15" MacBook Pro with Mountain Lion. The drive completes less than 10% of the backup before it locks everything up on the iMac with the spinning beach ball and a gray screen. Left it that way for two days and no change. Removed the drive physically and the iMac works just fine. I am baffled and really a bit frustrated here and wonder if you, or anyone else, has an idea about correcting this? I am suspecting that there is something deeper in the system going on than I am seeing.
I have run a verification of Disc Permissions/Repairs and keep getting this coming up: "Permissions differ on “Applications/Safari.app/Contents/Resources/Safari.help/Contents/Resources/inde x.html”; should be lrwxr-xr-x ; they are -rwxr-xr-x ."
That keeps coming up every time and is not fixed. I don't know if that has anything to do with that.
Baffled... -
Beach ball and occasional restart message (kernel panic warning)
Hello,
I'm getting ready to start an editing project on FCP using my G5. I'm running into general use problems in that everything I do seems to initiate the beach ball. I now have two FW drives hooked up with my video for the project which seems to making everything even slower. Today I came back into the room with a restart the computer sign. It was the kind that is issued when you have a kernel panic. I know this because I lost the hard drive to my G4 a few years back due to a kernel panic. This has happened on the G5 a couple of times and luckily I have been able to restart and get everything going again. Everything is still slow going and now running FCP is very. The computer takes too long to respond to even basic editing commands such as scrubbing through in the browser. I'm thinking it might be a RAM issue. I'm currently at 1.5 GB DDR and know that optimally I want 2. Before I go purchase more RAM I just want to be sure I've taken care of additional details that could make my system run faster and more efficiently without the constant beach ball and restart messages.Hi Steve,
Here is the complete panic log. I thought this might be easier to give you the whole thing rather than cherry pick.
Mon Dec 15 03:38:20 2008
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x0000000000000024 PC=0x0000000000070284
Latest crash info for cpu 1:
Exception state (sv=0x3CBC0000)
PC=0x00070284; MSR=0x00009030; DAR=0x00000024; DSISR=0x40000000; LR=0x000702C4; R1=0x22903CC0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x000702C4 0x00037E6C 0x00269694 0x00269950 0x00269830 0x002ABDB8
0x000ABD30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xF0407940
Proceeding back via exception chain:
Exception state (sv=0x3CBC0000)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3AD65280)
PC=0x90032404; MSR=0x0000D030; DAR=0x8FE54028; DSISR=0x40000000; LR=0x900323F8; R1=0xF0407940; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000010 PC=0x00000000000665E4
Latest crash info for cpu 0:
Exception state (sv=0x3B6BD280)
PC=0x000665E4; MSR=0x00009030; DAR=0x00000010; DSISR=0x40000000; LR=0x00066570; R1=0x22963C90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x003E11F0 0x00070640 0x0006271C 0x000A865C 0x000ABB80
backtrace terminated - frame not mapped or invalid: 0xF059A9C0
Proceeding back via exception chain:
Exception state (sv=0x3B6BD280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3C014500)
PC=0x9146ADBC; MSR=0x0000F030; DAR=0xFFF2DD50; DSISR=0x40000000; LR=0x9146AD98; R1=0xF059A9C0; XCP=0x0000000C (0x300 - Data access)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 1 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 1:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x3CBC0000)
PC=0x00070284; MSR=0x00009030; DAR=0x00000024; DSISR=0x40000000; LR=0x000702C4; R1=0x22903CC0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x000702C4 0x00037E6C 0x00269694 0x00269950 0x00269830 0x002ABDB8
0x000ABD30 0x00000000
backtrace terminated - frame not mapped or invalid: 0xF0407940
Except`
Wed Jan 7 01:34:18 2009
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x00000000075BD680 PC=0x00000000002D72F8
Latest crash info for cpu 1:
Exception state (sv=0x3BC5C000)
PC=0x002D72F8; MSR=0x00009030; DAR=0x075BD680; DSISR=0x40000000; LR=0x002DBB6C; R1=0x2268B9F0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x002DBB6C 0x3AEB9680 0x3AEB8364 0x3A906DF4 0x3A9068D8
0x3A906590 0x3A906054 0x3A906A78 0x3A906444 0x3AEB7AE8 0x002D1B8C 0x002D0A54 0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleK2SATA(1.0.4f2)@0x3aeb6000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x32909000
dependency: com.apple.iokit.IOATAFamily(1.6.0f2)@0x3a900000
com.apple.iokit.IOATAFamily(1.6.0f2)@0x3a900000
Proceeding back via exception chain:
Exception state (sv=0x3BC5C000)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3293D000)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 1 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 1:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x3BC5C000)
PC=0x002D72F8; MSR=0x00009030; DAR=0x075BD680; DSISR=0x40000000; LR=0x002DBB6C; R1=0x2268B9F0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x002DBB6C 0x3AEB9680 0x3AEB8364 0x3A906DF4 0x3A9068D8
0x3A906590 0x3A906054 0x3A906A78 0x3A906444 0x3AEB7AE8 0x002D1B8C 0x002D0A54 0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleK2SATA(1.0.4f2)@0x3aeb6000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x32909000
dependency: com.apple.iokit.IOATAFamily(1.6.0f2)@0x3a900000
com.apple.iokit.IOATAFamily(1.6.0f2)@0x3a900000
Exception state (sv=0x3293D000)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24
Wed Jan 14 12:58:37 2009
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x00000000076C0248 PC=0x000000000003FFD4
Latest crash info for cpu 1:
Exception state (sv=0x3207DA00)
PC=0x0003FFD4; MSR=0x00009030; DAR=0x076C0248; DSISR=0x40000000; LR=0x0003FFBC; R1=0x2207BC80; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x025B11E0 0x0001F3A8 0x00036630 0x00053A38 0x00029234 0x000233F8
0x000ABEAC 0x00800080
backtrace terminated - frame not mapped or invalid: 0xBFFFF440
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.ApplePMU(2.3.4d1)@0x7fa000
dependency: com.apple.iokit.IOHIDFamily(1.4.13)@0x4a5000
Proceeding back via exception chain:
Exception state (sv=0x3207DA00)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3B4FD780)
PC=0x9000AF48; MSR=0x0200D030; DAR=0x01801200; DSISR=0x42000000; LR=0x9000AE9C; R1=0xBFFFF440; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x00000000075625E8 PC=0x00000000000665E4
Latest crash info for cpu 0:
Exception state (sv=0x3B5DCA00)
PC=0x000665E4; MSR=0x00009030; DAR=0x075625E8; DSISR=0x40000000; LR=0x00066570; R1=0x21F9BC90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x025C73C0 0x00070640 0x0006271C 0x000A86F0 0x000ABB80
backtrace terminated - frame not mapped or invalid: 0xBFFFEB10
Proceeding back via exception chain:
Exception state (sv=0x3B5DCA00)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3B50A780)
PC=0x9B4C59AC; MSR=0x4000D030; DAR=0xF0080EC4; DSISR=0x40000000; LR=0x9B4C59AC; R1=0xBFFFEB10; XCP=0x00000010 (0x400 - Inst access)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 1 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 1:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x3207DA00)
PC=0x0003FFD4; MSR=0x00009030; DAR=0x076C0248; DSISR=0x40000000; LR=0x0003FFBC; R1=0x2207BC80; XCP=0x0000000C (0x300 - Data access)
Backtr`
Tue Jan 27 14:58:11 2009
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x000000000CF73B20 PC=0x00000000004E9070
Latest crash info for cpu 0:
Exception state (sv=0x23B4F000)
PC=0x004E9070; MSR=0x00009030; DAR=0x0CF73B20; DSISR=0x40000000; LR=0x004E9068; R1=0x0D023DC0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x004E9068 0x0003CA1C 0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOUSBHIDDriver(2.5.5)@0x4e6000
dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
dependency: com.apple.iokit.IOHIDFamily(1.4.13)@0x4a5000
Proceeding back via exception chain:
Exception state (sv=0x23B4F000)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x22DF3780)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x000000000CF73B20 PC=0x00000000004E9070
Latest crash info for cpu 1:
Exception state (sv=0x23DBBA00)
PC=0x004E9070; MSR=0x00009030; DAR=0x0CF73B20; DSISR=0x40000000; LR=0x004E9068; R1=0x0CF33DC0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x004E9068 0x0003CA1C 0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOUSBHIDDriver(2.5.5)@0x4e6000
dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
dependency: com.apple.iokit.IOHIDFamily(1.4.13)@0x4a5000
Proceeding back via exception chain:
Exception state (sv=0x23DBBA00)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x23C9F780)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x23B4F000)
PC=0x004E9070; MSR=0x00009030; DAR=0x0CF73B20; DSISR=0x40000000; LR=0x004@
Sun Mar 8 21:48:16 2009
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x00000000071F1DD0 PC=0x00000000000665E4
Latest crash info for cpu 1:
Exception state (sv=0x50E48A00)
PC=0x000665E4; MSR=0x00009030; DAR=0x071F1DD0; DSISR=0x40000000; LR=0x00066570; R1=0x221DBC90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x02790A00 0x000707E0 0x0006271C 0x000A86F0 0x000ABB80
backtrace terminated - frame not mapped or invalid: 0xBFFFDF20
Proceeding back via exception chain:
Exception state (sv=0x50E48A00)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3B16C500)
PC=0x9B6D23A8; MSR=0x4000F030; DAR=0x00374000; DSISR=0x40000000; LR=0x9F5CED4C; R1=0xBFFFDF20; XCP=0x00000010 (0x400 - Inst access)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000006AEB800 PC=0x000000000056DD40
Latest crash info for cpu 0:
Exception state (sv=0x3B320000)
PC=0x0056DD40; MSR=0x0000B030; DAR=0x06AEB800; DSISR=0x40000000; LR=0x0056DD20; R1=0x21EC3D60; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0056DD20 0x0056B2F8 0x0003CA1C 0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOAudioFamily(1.5.5b2)@0x55f000
dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
Proceeding back via exception chain:
Exception state (sv=0x3B320000)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3B2EA500)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 1 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 1:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x50E48A00)
PC=0x000665E4; MSR=0x00009030; DAR=0x071F1DD0; DSISR=0x40000000; LR=0x00066570; R1=0x221DBC90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x02790A00 0x000707E0 0x0006271C 0x000A86F0 0x000ABB80
backtrace terminated - frame not mapped or invalid: 0xBFFFDF20
Mon Mar 9 20:30:54 2009
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x00000000071F1DD0 PC=0x00000000000665E4
Latest crash info for cpu 1:
Exception state (sv=0x50E48A00)
PC=0x000665E4; MSR=0x00009030; DAR=0x071F1DD0; DSISR=0x40000000; LR=0x00066570; R1=0x221DBC90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x02790A00 0x000707E0 0x0006271C 0x000A86F0 0x000ABB80
backtrace terminated - frame not mapped or invalid: 0xBFFFDF20
Proceeding back via exception chain:
Exception state (sv=0x50E48A00)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3B16C500)
PC=0x9B6D23A8; MSR=0x4000F030; DAR=0x00374000; DSISR=0x40000000; LR=0x9F5CED4C; R1=0xBFFFDF20; XCP=0x00000010 (0x400 - Inst access)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000006AEB800 PC=0x000000000056DD40
Latest crash info for cpu 0:
Exception state (sv=0x3B320000)
PC=0x0056DD40; MSR=0x0000B030; DAR=0x06AEB800; DSISR=0x40000000; LR=0x0056DD20; R1=0x21EC3D60; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0056DD20 0x0056B2F8 0x0003CA1C 0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOAudioFamily(1.5.5b2)@0x55f000
dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
Proceeding back via exception chain:
Exception state (sv=0x3B320000)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3B2EA500)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 1 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 1:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x50E48A00)
PC=0x000665E4; MSR=0x00009030; DAR=0x071F1DD0; DSISR=0x40000000; LR=0x00066570; R1=0x221DBC90; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x02790A00 0x000707E0 0x0006271C 0x000A86F0 0x000ABB80
backtrace terminated - frame not mapped or invalid: 0xBFFFDF20
Wed Mar 11 10:27:12 2009
panic(cpu 0 caller 0x007CD17C): DART entry exception: HyperTransport write logical page 0x0210C
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x007CD17C 0x006BED70 0x006BEDA8 0x00671048 0x002D1B8C
0x002D0A54 0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleGPIO(1.1.9d0)@0x6bc000
dependency: com.apple.driver.IOPlatformFunction(1.8.0d12)@0x507000
com.apple.driver.MacIOGPIO(1.1.9d0)@0x66f000
com.apple.driver.AppleMacRISC4PE(1.8.6f1)@0x7c6000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.driver.IOPlatformFunction(1.8.0d12)@0x507000
Proceeding back via exception chain:
Exception state (sv=0x00D40C80)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
Wed Mar 11 11:01:02 2009
panic(cpu 0 caller 0x007CD17C): DART entry exception: HyperTransport write logical page 0x0210C
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x007CD17C 0x006BED70 0x006BEDA8 0x00671048 0x002D1B8C
0x002D0A54 0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleGPIO(1.1.9d0)@0x6bc000
dependency: com.apple.driver.IOPlatformFunction(1.8.0d12)@0x507000
com.apple.driver.MacIOGPIO(1.1.9d0)@0x66f000
com.apple.driver.AppleMacRISC4PE(1.8.6f1)@0x7c6000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48d000
dependency: com.apple.driver.IOPlatformFunction(1.8.0d12)@0x507000
Proceeding back via exception chain:
Exception state (sv=0x00D40C80)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC -
ep... need some help with my issues that have been going on for a while.
turning off time machine reduced the temporary lock ups, but they still occur.
also have done a complete reinstall of leopard... issues still occur.
my setup... a mac pro.
programs randomly lock up, show a beach ball and force quits do not respond very quickly (sometimes it takes 1-2 minutes to get out of the stall).
adium, handbrake experience frequent stalls.
ical and fontbook won't open at all... just beachball and eventually quit.
firefox crashes about 2-4 times a day.
terminal is very crashy.
what can i do to solve these issues? i'd gladly reformat but the archive & install (without importing settings) barely improved the situation.
thanks for your time & effort to all those that assist...holy crap i removed all the windows truetype and font fork (eh?) files from my system and fontbook now loads.
i had a feeling it was font related, but things are looking up...
will post more findings... -
Beach Balls and freezes after installing Safari 3.1 and security update
Hi,
I just recently installed the safari 3.1 update and the security update. My machine is an iMac 2.4 GHz with 10.5.2. Prior to this, the machine only had one freeze (had to power off) which happened a about a month back. Since the update, 2 days ago, the machine seems to show the beach ball more often. On one specific occasion (happened when my son was using it), the Chess game was running, and the mouse cursor turned into a beach ball and everything froze - can only move the mouse cursor/beach ball but nothing else responded. Even hitting the caps lock key took minutes before the caps lock light came on. Me being a windows user for a long time, I was blindly trying to find the keyboard equivalent of ctrl-alt-del to pull up a process list of some kind so that I can kill the offending app. But was not successful, hence I had to power off.
On another occasion, and this time, it happened to me - the beach ball came up as I was using safari. I could use other stuff in the OS, but any time I brought the cursor over safari, it would turn into a beach ball. After waiting a few minutes and clicking away on the safari window, the beach ball turned into a finger cursor when I clicked on the http address window - and safari started to work like normal again.
I'm wondering if anyone else has had experiences similar to this and if there are any steps I can take to prevent this again.
Thanks in advance.Welcome to the Apple forums:
Did you perform both updates at the same time? I usually recommend doing them one-at-a-time, so if anything happens you know which update caused the problem.
I especially never do a system update with any other update. I always do that one last, and wait for the dust to settle by reading this board first.
You should run DU and check the HD and repair permissions. That's a start. -
My MacBook Pro suddenly became very slow, cursor responding slowely
My MacBook Pro suddenly became very slow, cursor responding slowely
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Broadcom|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm "TCP/IP"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find . -maxdepth 1 -exec basename {} + | while read f; do [[ ("$f" =~ ^\.. && ! "$f" =~ ^\.(adobe|android|bash.+|CFU.+|cache|config|cups|dropbox|DS_Store|font.+|git.+|profile|rnd|sh_.+|ssh|subv.+|Trash(es)?|zprofile|zsh.+)$) || ($(stat -f%f "$f") -ge 32768 && "$f" != Library) ]] && ls -Fd "$f"; done`; Pm "Hidden user files"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Recently Apple TV has been very slow in responding to remote
Recently Apple TV has suddenly been very slow in responding to infared remote. In some instances it responds quickly to a push of a button ( menu, select, right, left) and then it is nonresponsive to the same command. The remote is the original Apple Remote which came with Apple TV What could be causing this?
Hi there jvaini,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting the Apple Remote
http://support.apple.com/kb/ht1722
-Griff W. -
Server Admin is very slow to respond
I have a brand new server that I'm doing a fresh install of OSX Snow Leopard on and I'm running into an interesting problem. For some reason, server admin is VERY slow to respond to any service changes... when I first load server admin, it takes 3 minutes to display the services. When I change a service, I get the spinning wheel in the right hand corner of the server admin pane for up to 10 minutes before I can click "save" ("save" is grayed out while the wheel on the server admin pane is spinning).
I've run OSX server from Tiger through Leopard and have never seen server admin be this slow.You didn't need to reinstall.
I've confirmed this issue. Stop the firewall by launching the Terminal, and run:
sudo serveradmin stop ipfilter
Quit Server Admin if it's running (and unresponsive) and wait at least a couple minutes.
Re-launch SA and disable Stealth Mode for TCP/UDP.
Please submit a bug-report at
https://bugreport.apple.com
_But before you submit, please, be sure to read_:
http://www.afp548.com/article.php?story=20051102133234150 -
Typing on the iPad 2 very slow to respond with iOS 7
Why is typing on the iPad 2 very slow to respond with iOS 7?
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again. -
My iphone 5s is very slow to respond to my logging
My iPhone 5s is very slow to respond to my login.
Hello AAK100,
Thank you for providing the details of the issue you are experiencing with your iPhone.
The first thing I recommend is quitting and relaunching all the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting all the apps, I recommend restarting your iPhone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
Best,
Sheila M. -
The LaCie is connected via DVI to thunderbolt adapter. It had been working, and then when I switched off the computer and restarted several days later, I see the signon screen flash quickly, followed by nothing, followed by the signon screen and spinning beach ball and it simply freezes. Any thoughts?
When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
Hi, from the last two days my iphone( iphone 4 with ios 5) have very slow to open the apps and very slow when i check the notification window , it taking too much time to open when i tap to down . help me to resolve the issue.
The Basic Troubleshooting Steps are:
Restart... Reset... Restore...
iPhone Reset
http://support.apple.com/kb/ht1430
Try this First... You will Not Lose Any Data...
Turn the Phone Off...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
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