Before You Can Perform ... as we know

I'll make this uncomplicated. It's the 'before you can perform printer related tasks such as page setup or printing a document you need to install a printer'.
This happens with mostly Psd documents. On several other computers ( all exactly the same Hp, Printers, Software) there is no issue. I have to copy the file to a flash drive and print the document from the other HP 8200.
On this Hp 8200 there is a problem.
I performed Micosoft's suggested fixes and nothing worked.
I read all the articles relating to 'Before....' and nothing that I could administer helped.
Within Photoshop we have File > Print > Page Setup > Print One Copy. When I click on any print selection I get the error. Thus I can't proceed to selecting another printer.
I tried saving into Jpg, into Tif, and I cannot print. I flattened the layers that did not work.
I uninstalled CS4 Creative Suite from Add/Remove.
I uninstalled all Adobe applications.
I turned off non windows services and all start up programs.
I ran the Adobe Clean Script.
Then I reinstalled a fresh installation of CS4 Creative Suite. I did this with a new administrator credential.
All went smooth. That was - unexpected.
However, all the print issue I stated above are in evidence. I am unable to print.
I don't know what to do. These computers with CS4 Creative Suite are for our advertising department.
I am the computer tech here and they expect to work under normal conditions.
Running the finish Psd project from one computer to another is very awkward.
Is there a rememdy?
I am clueless, and helpless.
Thanks
Chuck M

The hard way is to boot in safe mode and delete all drivers and spool files in C:\Windows\System32\Spool. This might allow you to reinstall the printzer driver without any link to a previous isntall. It might just take several attempts and additional excursions to the printer panel and device manager to figure out port and USB stuff that may be relevant...
Mylenium

Similar Messages

Can't print: "Before you can perform print-related tasks such as page setup or printing a document,

Hello,
I have searched these forums but have not found a solution to my problem.
I recently purchased an IOGear USB Print Server (print server only, not USB device server). I was having issues installing and followed a Microsoft support document to try and resolve the issue. It had me remove some entries from the registry.
Hours later, I was able to get the printer installed and working, but I do not know if it was a result of the registry tweak. But now that it has been installed, I cannot get anything to print from Acrobat Reader (I have tried 7.0 and 8.1.1). I get the following error message:
"Before you can perform print-related tasks such as page setup or printing a document, you need to install a printer."
Is there something I should check in the registry to make sure that it will work? I do know for sure that it was working when it was just the printer and drivers installed, it only happened after running the print server setup. I have already tried removing the printers and drivers from the system.
Thanks,
Braden

I have a problem similar to those posted here, with one difference. With my printers newly installed, regardless of which one is selected as the default, when I try to print from Adobe Reader I receive the error message we're talking about : "Before you can perform a print related task...."
Here's the fun part.
If I click OK on the message, ALL MY PRINTERS GET DELETED and, I get the windows message that "Spooler subsystem app has encountered a problem and needs to close"! If instead of clicking OK I switch to Task Manager and end Adobe, I'm fine and can print from other programs.
I can "reset" the problem by deleting the files in C:\Windows\System32\Spool\Printers and C:\Windows\System32\Spool\Drivers\w32x86, restarting the machine, and deleting then reinstalling the printers (which show up again after the restart).
BUT, if I try to print from Adobe Reader again, I get the same cycle of problems.
I am running Windows Vista and Adobe Reader 8.1

Before you can perform print-related tasks such as page setup - Internet Explorer 8

I understand there have been similar threads on this but they all related to printing directly out of Acrobat reader rather than a browser.
On some machines when printing a PDF from within Internet Explorer the error "before you can perform print-related tasks such as page setup" is displayed and users are unable to print. I have removed printers, changed the default printer none of which have worked. If you change Acrobat reader to not display PDFs in Internet Explorer printing works fine.
System Information
Windows 7 Enterprise
Acrobat Reader 9.3.0
Internet Explorer 8
Any information regarding this would be appreciated.
Cheers
Jason

This works in Photoshop cs4: SOLUTION!!! I get the same msg... "before you can perform..." etc. on some images that I've printed before but not on others. I haven't found the cause, but here's an easy WORKAROUND: Open your file, Select All, Copy, File>new, paste... and print away!!!

Photoshop CS4 - Windows XP Pro - Message reads: 'Before you can perform printer related tasks .... you need to install printer.

All of a sudden, my CS4 Photoshop will not print. It gives me the message "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer." What has happened? I cannot get into any of the print or page setup menus to change preferences so where do I go from here?

I just updated my Canon MG3500 series printer driver through Canon support. Printer worked fine, but I could not print from Photoshop.
I followed all the links and the instructions on the Adobe help site, but could not go past the "Print" box in my Photoshop CS4, so none of the other information could be applied.
I could open images in Adobe Illustrator, and print from that program, but 99% of my image work is in Photoshop.
I found a link at http://yourbusiness.azcentral.com/printer-not-found-photoshop-cs4-11574.html
That information advised to locate the Photoshop CS4 Prefs.psp file and rename it to Prefs.psp.old, because when you recreate your preferences file, PhotoShop deletes the custom settings associated with the file.
It threw up a warning when I changed the name, but I figured I could always change it back. After shutting down the computer and printer, restarting both and opening Photoshop CS4 I was able to open the print dialog box and print photos again.
Hope this helps.

Photoshop CS4: Before you can perform printer-related tasks ...

Scenario: I open two JPG files. Select one, and print it. Select the second, and get the message "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer". Go back to the first, the print is fine.
It seems to be only with some files, size does not matter. These are JPGs, so what can be wrong?
This KB is no help, so any other ideas?

[Note that I was logged in under an obscure account when I started this thread]
Tried changing the default printer, same problem.
[LATER] SOLVED! It seems the problem is that the resolution and size of the image combine to create an image that would not fit in the printer, so Photoshop ask you to intall one that can print it. This is really dumb, as you can resize the printout. See this thread.

Error Message: "Before you can perform print-related tasks such as page setup or printing a document

Hi,
I got the next error message for a pdf document: “Before you can perform print-related tasks such as page setup or printing a document, you need to install a printer"
Info:
- version: 10.1.3
- Default printer: Epson SX110 Series
- Document: Security properties: Printing allowed - all other security properties: not allowed
- Same document without security, does print without any problems.
thanks for quick solution

Hi,
My printer is correctly installed. I can print other pdf documents without any problem (even the same document if the security settings are not set).
best regards
Alec

Adobe acrobat 8.1 "before you can perform print-related tasks" Error

Running a Windows XP64 computer that can no longer print PDF documents in Adobe Acrobat. I've been looking over forums for an answer and so far no solutions have been found.
We have tried setting a new default printer
Removing all printers and reinstalling them
Uninstalling and reinstalling Adobe Acrobat
Currently we have installed Adobe Reader 10 to restore the ability to print PDF documents. However this is just a patch job. I need to be able to restore Acrobat's printing capabilities. If anyone else has a suggestion please let me know.
Thanks

Tony,
Adobe never supported Windows XP 64. Mostly because of driver issues like the one you are experiencing. BTW, Adobe not only does not support Acrobat under Windows XP 64, it doesn't support Reader and Acrobat together on any computer system except for Acrobat X and Reader X. The other combinations can cause many issues.

Before you can perform printer related error

Okay - Well to say I am a little pissed right now would be an understatement. I was doing some edits in PSE10 and then wanted to print the results - Now I am getting the error message as stated above. I have 2 printers installed and have been able to print to both of them with no problem until 2 hours ago. if I select my black and white printer as default, I can print from PSE10 with no issue. If I select my Dell 2150 color laser, I get this
message. I have uninstalled PSE and still get the same message. Can someone PLEASE tell me why this is happening and how do I fix it.
SP I also deleted the setting files - No Luck.

If Photoshop Elements works with one printer but not the other, why would you reinstall Photoshop Elements? Have you tried uninstalling and reinstalling the driver for the Dell 2150 (make sure you download the latest version of the driver when you reinstall).

"Before you can perform print-related tasks...,you need to install a printer"

I have Windows XP SP3. I am using Adobe Acrobat Pro 9. I've never had a problem printing a pdf file before. My printer is a year old and all other applications print without problems. Suddenly, I am unable to print pdf's. Any suggestions?

Please verify if you're Acrobat 9 is updated to 9.4.2 by checking the version at Help > About Acrobat 9 Pro
If it is Acrobat 9.4.2 then do the the following....
the fast and easy way:
1.) go to the installation directory of Acrobat (C:\Program Files\Adobe\Acrobat 9.0\Acrobat)
2.) Look for the file "Adobe.Acrobat.Dependencies.manifest"; do a right click (open with) then select from the list of programs - choose Wordpad;
3.) Delete the line <file name="atl.dll" /> then click on the Save button
4.) Reboot your machine after saving that file
This should fix the issue of being unable to print PDF file after installing 9.4.2 update for Adobe Acrobat.

Adobe Acrobat Pro just started asking the following "Before you can perform print-related tasks... you need to install a printer?"

The printer is installed and works perfectly, even when using other Adobe products like Photoshop. I have to open the PDF in Photoshop just to print it. What is wrong with Acrobat Pro, and why is it acting up without any changes to my system, printer, software, etc? This problem began about a week ago, after YEARS of using Acrobat without any issues.
Acrobat Pro 9.0 on Windows 7 Professional, 64-bit.
Message was edited by: Michael Ingalls

Hi BuddhaMike22,
I would suggest you to refer this KB Document for a fix to this problem: https://helpx.adobe.com/acrobat/kb/printing-problems-acrobat-9-4.html
Please revert back if you need any further assistance.
Regards,
Rahul

Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost)

Fresh installation of Exchange Server 2013 on Windows Server 2012.
Our first test account cannot access their email via Outlook but can access fine through OWA. The following message appears - "Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize
your folders with your Outlook data file (.ost)" is displayed.
If I turn off cached Exchange mode, setting the email account to not
cache does not resolve the issue and i get a new error message - "Cannot open your default e-mail folders. The file (path\profile name).ost is not an Outlook data file (.ost). Very odd since it creates its own .ost file when you run it for the first
time.
I cleared the appdata local Outlook folder and I tested on a new laptop that has never connected to Outlook, same error message on any system.
Microsoft Exchange RPC Client Access service is running.
No warning, error or critical messages in the eventlog, it's like the healthiest server alive.
Any help would be greatly appreciated. I haven't encountered this issue with previous versions of Exchange.

So it looks like a lot of people are having this issue and seeing how Exchange 2013 is still new (relatively to the world) there isn't much data around to answer this. I've spend ALOT of time trying to figure this out.
Here is the answer. :) - No I don't know all but I'm going to try to give you the most reasonable answer to this issue, in a most logical way.
First thing I did when I was troubleshooting this issue is that I ignored Martina Miskovic's suggestion for Step4 http://technet.microsoft.com/library/jj218640(EXCHG.150)because it didn't make sense to me because I was trying to connect
Outlook not outside the LAN but actually inside. However, Martina's suggestion does fix the issue if it's applied in the correct context.
This is where the plot thickens (it's stew). She failed to mention that things like SSL (which I configure practically useless - anyone who ever worked in a business environment where the owner pretty much trusts anyone in the company, otherwise they don't
work there - very good business practice in my eyes btw, can confirm that...) are some sort of fetish with Microsoft lately. Exchange 2013 was no exception.
In exchange 2003, exchange 2007 and exchange 2010 - you could install it and then go to outlook and set it up. And when outlook manual Microsoft Exchange profile would ask you for server name, you would give it and give the name of the person who you setting
up - as long as machine is on the domain, not much more is needed. IT JUST WORKS! :) What a concept, if the person already on premises of the business - GIVE HIM ACCESS. I guess that was too logical for Microsoft. Now if you're off premises you can use things
like OutlookAnywhere - which I might add had their place under that scenario.
In Exchange 2013, the world changed. Ofcourse Microsoft doesn't feel like telling it in a plain english to people - I'm sure there is an article somewhere but I didn't find it. Exchange 2013 does not support direct configuration of Outlook like all of it's
previous versions. Did you jaw drop? Mine did when I realized it. So now when you are asked for your server name in manual outlook set up and you give it Exchange2013.yourdomain.local - it says cannot connect to it. This happens because ALL - INTERNAL AND
EXTERNAL connection are now handled via OutlookAnywhere. You can't even disable that feature and have it function the reasonable way.
So now the question still remains - how do you configure outlook. Well under server properties there is this nice section called Outlook anywhere. You have a chance to configure it's External and Internal address. This is another thing that should be logical
but it didn't work that way for me. When I configured the external address different from the internal - it didn't work. So I strongly suggest you get it working with the same internal address first and then ponder how you want to make it work for the outside
users.
Now that you have this set up you have to go to virtual directories and configure the external and internal address there - this is actually what the Step 4 that Martina was refering to has you do.
Both external and internal address are now the same and you think you can configure your outlook manually - think again. One of the most lovely features of Outlook Anywhere, and the reason why I had never used it in the past is that it requires a TRUSTED
certificate.
See so it's not that exchange 2013 requires a trusted certificate - it's that exchange 2013 lacks the feature that was there since Windows 2000 and Exchange 5.5.
So it's time for you to install an Active Direction Certificate Authority. Refer to this wonderful article for exact steps - http://careexchange.in/how-to-install-certificate-authority-on-windows-server-2012/
Now even after you do that - it won't work because you have to add the base private key certificate, which you can download now from your internal certsrv site, to Default Domain Policy (AND yes some people claim NEVER mess with the Default Domain Policy,
always make an addition one... it's up to you - I don't see direct harm if you know what you want to accomplish) see this: http://technet.microsoft.com/en-us/library/cc738131%28v=ws.10%29.aspx if you want to know exact steps.
This is the moment of ZEN! :) Do you feel the excitement? After all it is your first time. Before we get too excited lets first request and then install the certificate to actual Exchange via the gui and assign it to all the services you can (IIS, SMTP and
there is a 3rd - I forgot, but you get the idea).
Now go to your client machine where you have the outlook open, browse to your exchange server via https://exchang2013/ in IE and if you don't get any certificate errors - it's good. If you do run on hte client and the server: gpupdate /force This will refresh
the policy. Don't try to manually install the certificate from Exchange's website on the client. If you wanna do something manually to it to the base certificate from the private key but if you added it to the domain policy you shouldn't have to do it.
Basically the idea is to make sure you have CA and that CA allows you to browse to exchange and you get no cert error and you can look at the cert and see that's from a domain CA.
NOW, you can configure your outlook. EASY grasshoppa - not the manual way. WHY? Cause the automatic way will now work. :) Let it discover that exachange and populate it all - and tell you I'm happy! :)
Open Outlook - BOOM! It works... Was it as good for you as it was for me?
You may ask, why can't I just configure it by manual - you CAN. It's just a nightmare. Go ahead and open the settings of the account that got auto configed... How do you like that server name? It should read something like [email protected]
and if you go to advanced and then connection tab - you'll see Outlook Anywhere is checked as well. Look at the settings - there is the name of the server, FQDN I might add. It's there in 2 places and one has that Mtdd-something:Exchange2013.yourdomain.local.
So what is that GUID in the server name and where does it come from. It's the identity of the user's mailbox so for every user that setting will be different but you can figure it out via the console on the Exchange server itself - if you wish.
Also a note, if your SSL certs have any trouble - it will just act like outlook can't connect to the exchange server even though it just declines the connection cause the cert/cert authority is not trusted.
So in short Outlook Anywhere is EVERYWHERE! And it has barely any gui or config and you just supposed to magically know that kind of generic error messages mean what... Server names are now GUIDs of the [email protected] - THAT MAKES PERFECT
SENSE MICROSOFT! ...and you have to manage certs... and the only place where you gonna find the name of the server is inside the d*** Outlook Anywhere settings in the config tab, un it's own config button - CAN WE PUT THE CONFIG ANY FURTHER!
Frustrating beyond reason - that should be Exchange's new slogan...
Hope this will help people in the future and won't get delete because it's bad PR for Microsoft.
PS
ALSO if you want to pick a fight with me about how SSL is more secure... I don't wanna hear it - go somewhere else...

TS1702 ea game codes opo-up when redeeming "Before you can make purchases, you must tap Continue to sign in, then verify your payment info"

Hi there,
Not an urgent question, however I would like some help.
EA Games ran a great promotion over the holidays that offered free iphone/ipod and ipad games. I won a few but have not been able to access the games due a weird bug. Everytime I attempt to redeem the code on my iphone in the app store or via Itunes app a pop-up appears "before you can make purchases, you must tap Continue to sign in, then verify your payment info." I'd happily click the continue button if there was one. But there isn't. I click on for the pop-up to move on and I'm back at the screen that asks me to redeem. Which I do and the pop-up returns. I'm fully logged in my payment method works for other app purchases or updates but not these EA codes. Very odd.

There are user-to-user public forums, you're not talking to iTunes Support - I've asked the hosts to remove your account id and password from your post, but you should change your password IMMEDIATELY.
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Hi,each time i`m trying to update any program in my phone i got this messege(before you can make purchases you must tap continue to sign in,then u must verifty your payment information),and i wanna it for free,what i have to do please?

hi,each time i`m trying to update any program in my phone i got this messege(before you can make purchases you must tap continue to sign in,then u must verifty your payment information),and i wanna it for free,what i have to do please?

There are user-to-user public forums, you're not talking to iTunes Support - I've asked the hosts to remove your account id and password from your post, but you should change your password IMMEDIATELY.
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4623 Do you have to install one update before you can get the newest one ?

There is IOS 6.0.1 and there are people saying that they have a new update online but I don't want to try to download it cause I don't need so I would like to know if you need to download IOS 6.0.1 before you can download the newest update.

iOS 6.0.1 is the newest update available for an iPhone 4 at this time.
Regards.

Another user of your computer is currently using this connection. This user must disconnect before you can log on.

Hello
I have a single computer that is going to be shared between 5 people. In an effort to save time. I wanted the users to have a single shared LOCAL login to the computer.
Then each user could pull up an RDS session through RDWEB on our 2012 r2 RDS farm.
However, when I attempt to log in more than one user through RDWEB I receive:
Another user of your computer is currently using this connection. This user must disconnect before you can log on.
I have done some research on this, and followed this advice, and did the following steps on all my RDS session host and broker servers
Enable Multiple RDP Sessions
- Log into the server using Remote Desktop.
- Open the start screen (press the Windows key) and type gpedit.msc and open it
- Go to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections.
- Set Restrict Remote Desktop Services user to a single Remote Desktop Services session to Disabled.
- Double click Limit number of connections and set the RD Maximum Connections allowed to 999999.
However, it did not solve the problem. Anyone have suggestions?

Hi Michael,
In addition you can try below registry setting for multiple remote session.
HKEY_Local_Machine\SYSTEM\CurrentControlSet\Control\Terminal Server
fSingleSessionPerUser REG_DWORD 0x00000000
Note: By default the registry value is set to 1, but you need to change to 0.
Also if you are making connection through gateway then recheck whether the setting is enabled on gateway side for multiple session.
Hope it helps!
Thanks.
Dharmesh Solanki
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Before You Can Perform ... as we know

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