BI Publisher - Header not displayed

Hi All,
I have created a rtf template using MSWord and have used the Word Header to insert header information. I loaded xml data to the template and when I preview it in pdf format, the Header information is not displayed on the pdf form. I tried to preview in Excel, HTML formats also but none of them displayed the header.
It used to work earlier for me. I re-installed BI Publisher plug-in thinking that I might have disturbed any settings on the BI Publisher Add-in...but it still does not work.
Any suggestions would be sincerely appreciated.
Thanks,
Pramod

Thanks for the checklist.
-Does it show text or a picture if you put that in the header? - No text or picture displayed on pdf
- What is your page layout? Potrait, with suitable margins for Top and bottom of page
- If you are just in Word and print the page to pdf, do you see your header? - No. I receive an error "There was an error found when printing the document 'Microsoft Word - Doc1.rtf to My Documents \*.pdf"
Does this mean the Adobe Acrobat is having any issues?

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BI Publisher - Header not displayed

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