BI Report Export Problem - Selection data missing

Question

Hi all,
I´m pretty new to Web reports and now I have a problem which might be easy to solve for you experts.
The problem appears when exporting a report. If the user exports the report to PDF or Excel, the data is exported correctly but the selection settings, that the user set, are missing. Only the field name are shown, but not the selected item. Its somewhat of a cosmetical problem, but important to the users.
Interestingly enough, we use many other templates which have the exact same functionality and where it works correctly.
I compared the XML on code on those templates, but there is no major difference.
Here is the important code (at least in my understanding) of the template:
<bi:param name="BUTTON_LIST" type="ORDEREDLIST">
                                  <bi:param name="BUTTON" type="COMPOSITE" index="1">
                                    <bi:param name="CAPTION" value="PDF">
                                    </bi:param>
                                    <bi:param name="ACTION" type="CHOICE" value="INSTRUCTION">
                                      <bi:param name="INSTRUCTION">
                                        <bi:command type="EXPORT">
                                          <bi:param name="ITEM_REF_LIST" type="UNORDEREDLIST">
                                            <bi:param name="ITEM_REF" index="1" value="TEXT_ITEM_9">
                                            </bi:param>
                                            <bi:param name="ITEM_REF" index="2" value="INFO_FIELD_ITEM_2">
                                            </bi:param>
                                            <bi:param name="ITEM_REF" index="3" value="ANALYSIS_ITEM_1">
                                            </bi:param>
                                          </bi:param>
                                          <bi:param name="FOOTER_LEFT" value="DATE">
                                          </bi:param>
                                          <bi:param name="FOOTER_RIGHT" value="PAGEOFPAGES">
                                          </bi:param>
                                        </bi:command>
                                      </bi:param>
                                    </bi:param>
                                  </bi:param>
<bi:item name="INFO_FIELD_ITEM_2" designheight="50" designwidth="300" type="INFO_FIELD_ITEM">
                          <bi:param name="DATA_PROVIDER_REF" value="DP_1">
                          </bi:param>
                          <bi:param name="INFORMATION_ELEMENT_LIST" type="ORDEREDLIST">
                            <bi:param name="INFORMATION_TYPE" type="CHOICE" index="1" value="VARIABLE">
                              <bi:param name="VARIABLE" value="IP_VERS_CM01" text="Plan Version">
                              </bi:param>
                            </bi:param>
                            <bi:param name="INFORMATION_TYPE" type="CHOICE" index="2" value="CHARACTERISTIC_LIST">
                              <bi:param name="CHARACTERISTIC_LIST" type="ORDEREDLIST">
                                <bi:param name="CHARACTERISTIC" index="1" value="0G_CWW010" text="ProdGr">
                                </bi:param>
                                <bi:param name="CHARACTERISTIC" index="2" value="0MATERIAL" text="Material">
                                </bi:param>
                                <bi:param name="CHARACTERISTIC" index="3" value="0PROFIT_CTR" text="Planning Unit">
                                </bi:param>
                                <bi:param name="CHARACTERISTIC" index="4" value="469EIDJHD8W7F786UEL29ZJVV" text="Country Statement">
                                </bi:param>
                                <bi:param name="CHARACTERISTIC" index="5" value="ZXCO_NAV3__ZXCO_BUSN" text="BusSeg Nav">
                                </bi:param>
                              </bi:param>
                            </bi:param>
                          </bi:param>
                        </bi:item>
Any input and hints are appreciated.
Regards,
Harald

Answer 1

Hello Harald,
As per my understanding, the particular characterisitc is not assigned and that could be the reason for displaying only field name. Please lookinto it.
all the best,
Kind regards,
Praveen