Big and strange problem with my Zen Touch, please he

I have had my Zen Touch since October and I have never had a problem with it, but suddenly yesterday I stopped for no obvious reason, it just froze.
I have since tried to reset it a number of times, and everytime it goes into something called "recovery mode", where I can "clean up", "format all" "reload firmware" or "reboot". Only reboot works, when I try to choose the other options it just says "harddisk problem".
I have then tried to upgrade the firmware through USB 2.0, but it freezes shortly into the process...
So now I don?t know what to do, I really hope that some of you can help me... Thanks a lot

Well that's a big problem, but it's certainly not a strange one. In fact, it seems to happen to pretty much every Zen Touch ever.Last time it happened to mine I fixed it by putting the player in its case and dropping it on the floor. I'm not even joking.Edit: By the way, this usually means the hard dri've is stuck, particularly if your player is new. Smackin' it around a little really does help.Message Edited by debaser on 04-06-2005 02:8 AM

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