Big problem. Can anyone help

I have an IMac Intel Core 24 inch from late 2008. I have an Epson Perfection V500, and I purchased it for the use of the Slide Scanner feature as I have a ton of slides to scan so I can digitize them. I cannot get the thing to work. I even had the thing serviced this week and no joy. It still doesn't work. I keep getting the error message that says to remove the document loader, which I cant understand and now I cannot even select film in the menu on the professional mode. *** am I doing wrong. HELP please I have a school assignment due a week from Monday.

Try downloading this Vuscan software: http://www.hamrick.com/vsm.html
Try it as a freebie it will at least prove if your scanner is working correctly.
I had problems with an old Epson scanner, found this Vuscan software, recommend here on the forums, works just great.
Good luck

Similar Messages

Big Problem- can anyone help me?

Today, my iBook started to act goofy. It would work about 5-10 minutes, then it would freeze up. I would restart it by using ctrlcmdpower. I would log in, and about 10 minutes later, the computer would freeze up again. I regularly ran disk utility. I tried reinstalling the operating system. That worked for a while until the computer froze. I ran hardware test, and my computer passed the test. Can anyone help me fix my computer? Thank you!

I can not start my computer from the install disc that came with my computer as well as the Tiger install disc. The computer starts up normal, and then goes to a blue screen. Is it worth my investment to fix the iBook, or invest in a new MacBook?

TS3212 bonjour64.msi - Big problems - Can anyone help?

Hi everyone!
I have a huge problem with upgrading my iTunes to the new one. Have been struggling with this for months with still no joy have tried everything suggested , the latest being to install a trial of the WinRAR archiver which seemed sucessful until just near the end - the upgrade could take place as it could not delete the old version of Bonjour64.msi. From my searches I cannot find it exists so I cannot delete it!
PLease can someone out there advise me cos I'm getting close to throwing out my computer!!!
Thank you Judes x

the upgrade could take place as it could not delete the old version of Bonjour64.msi.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?

Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday. Thanks a million, take care. Robert.

I bought a new Epson printer WR-7620 on Saturday and the Air Printer is not working. I spoke to Epson and they said it is an Apple problem, can anyone help. Thanks Peter

I bought a new Epson printer WR-7620 on Saturday and the Air Printer is not working. I spoke to Epson and they said it is an Apple problem, can anyone help. Thanks Peter

Peter,
deggie gave you that link so you'd know that airprint is a reduced-options print system, designed for mobile devices (not Macs), and you need to use the specific airprint driver on the Mac when adding the printer if you want Airprint, no-options printing. Otherwise, select the "non-airprint" driver when you add the printer.
It may be helpful to Reset the Printing System to get OS X to find the right driver.
Mac OS X: How to reset the printing system - Apple Support
(And "not working" doesn't help us to help you - please give more detail next time)

How do I change DNS to Business Catalyst servers. I am having problems can anyone help please?

How do I change DNS to Business Catalyst servers. I am having problems can anyone help please?

What problem are you having?
Have you read this KB? - Domain name and DNS: Quick reference

Batch processing problems-can anyone help?

Setup: Quadcore, 4GB RAM, 4 internal drives all with plenty of space, Leopard OS, latest version.
Software: CS4 with Photoshop Extended; all updates installed. I also have CS3 installed; only use Bridge and PS in both apps.
Problem: Working in CS4. All edits/crops/corrections done in the Camera Raw window; all edits saved and viewable in Bridge. However, when I use Batch from the Tools dropdown (Tools > Photoshop > Batch), and check all the usual places, select an Action, select a Destination, and hit "Go", the results are totally weird. Some images process as expected, but many are at least two stops overexposed.
All individual files will Open, and can be Saved As manually; all works fine. That is in fact how my assistant and I got the job done tonight. The Batch Action is simplicity itself: Open, Save As (JPEG level 9), and Close file—but if I run Batch on the same files that can be opened and Saved As perfectly, it all goes crazy; three quarters of the files are totally overexposed, in blocks (10–25, roughly), and at random.
I have used the Ctrl + Alt + Shift after opening Bridge; I have run Cocktail; and lit the right incense. But this still will not work properly! Can anyone help???

Batching the same files in CS3 works perfectly, in terms of the processed JPEGs at least being correctly exposed, but the CS4-only edits (like the healing brush) are not recognised, nor are many, tho' not all, of the crops.
I have decided to deactivate and uninstall, then reinstall CS4, after upgrading to Snow Leopard. Usually, I wait for a few months for others to report on OS update interactions with CS and FCP, but since CS4 as installed was useless and I had done the usual resets of Preferences without any change to Batch Processing's reliability, I felt I could not be worse off.
So, after upgrading to Snow Leopard, I will reinstall CS4 (and all apps this time, rather than just PS and Bridge, as I usually do) in case there are soime weird unintended consequences of a Custom install.
Very frustrating and time-consuming, and I wonder what I might have done to create this problem—seeing as no one commented, I can only assume that this is an unique experience.
I will report back today, hopefully.

Saving Problem, can anyone help me?

To All,
I am having a severe problem with saving my GUI.
Due to the fact i have internal frames, i am using JDesktopPane, and i am trying to save the whole desktop, so that when i load it, i can add this desktop to the GUI again.
I do this action from the menu "save" and "open" option, but when i do it, there are a lot of exceptions, and does not work.
Am i doing this the right way? If not can anyone help me?
Thank You.

There are a lot of issues with saving off Swing stuff. Note all of the notes about swing serialization only be suitable for short term uses. Its hard to tell from your post, but it sounds like you might be trying to serialize it. The thing to do is to mark all of your swing stuff as tranient, and/or make it externalizable. Then, you save any important data and reset it when you readExternal (things like window position and so on) its a pain , but it should work and you will have more assurance that things saved will work in later releases. You can try different vairations of this, but I suspect the major errors have to do with you trying to save off iomages and so on. Really better to rebuild this stuff then try to unserailize it. More effecient too!

Major problem - Can anyone help?

Hi,
A couple of months ago I was downloading the OS update and my computer was turned off (at the plug) by mistake. Since then I can't load up properly in my own user (although other users can access theirs OK).
All I get is that the wallpaper loads on the desktop and I get a spotlight icon in the top right of the screen and the cursor wheel just spins - and that's it.
I can't use it or access my files. Can anyone help by telling me how I can:
a, fix the problem of loading up or
b, access my files from another user when they don't have priveleges.
Any help is appreciated as I have some important files I need to get hold of and can't.
Mac Mini Mac OS X (10.4.7)

Hi,
A couple of months ago I was downloading the OS
update and my computer was turned off (at the plug)
by mistake. Since then I can't load up properly in my
own user (although other users can access theirs
OK).
All I get is that the wallpaper loads on the desktop
and I get a spotlight icon in the top right of the
screen and the cursor wheel just spins - and that's
it.
I can't use it or access my files. Can anyone help by
telling me how I can:
a, fix the problem of loading up or
b, access my files from another user when they don't
have priveleges.
Any help is appreciated as I have some important
files I need to get hold of and can't.
Mac Mini Mac OS X (10.4.7)
Login as a different user, then find the folder on the hard drive where your files are, select this folder in the Finder window and "Get Info" on it from the "File" menu. In the Get Info window go down where it says "Ownership & Permissions" and select the "Details". Change the owner of that folder to the name of the user that you are logged in as. You may need to enter the administrator password to authenticate, this will give you full control (read/write) access to the files inside the folder as admin. Repeat these steps for each folder that has items you want to retrieve. After you retrieve the files you want, you should just do a re-install of the Operating system from the install disk. The system is most likely corrupt and beyond repair since the update was halted by a power failure.
Good Luck!

Jukebox Zen Xtra problems - can anyone help

Hi
I have a 30G Xtra Jukebox. Of the original memory I have about 7.5 G free. Problem is I cannot seem to use it. Everytime I transfer from media source the track number goes up but the memory counter stays the same. When I unplug the track are simply not there.
I have reformatted and reloaded, all fine until I want to add extra then the same problem. I have updated the firmware, cleaned the disk. All to no avail. Is there a maximum number of tracks that I can have, I thought that as long as I have memory I can keep recording?
Can anyone help. thanks.........................

The limit is around 6,000 tracks, but varies with the amount of tag data. Lots of tag data and it will be less.

Time Machine interface problems-Can anyone help?

I can only enter Time Machine through its file folder. The graphic interface only opens a blank window. Weird. Can anyone help?

I'm having the same problem.

Connecion problems, can anyone help?

Hello,
Ive recently brought an 8900 from ebay, im with orange in the uk and have the blackberry addon data usage thingy. I've been usign it for a while now, and the connections seems really really slow. So kinda guessed, well GPRS sucks. But I've recently went into the browser settings, and switched from the default Internet to Orange World (wap) and this is like a zillion times faster. On the default it can take up to 2-3minutes for the browser to get off requesting and start loading the page, even on just google, yet on the orange world zip it loads in seconds. Whats the difference here? All my apps run slowly, presuming with the default settings, is there anyway to get these speeds up to that of the wap setting?
Can't understand why the default internet settings suck so badly. Have just updated all my software, done a reboot from scratch, redownloaded my service books and nothing its still the same. Can anyone help?
Many thanks,
Mike

Have you tried restart your computer and unplug your iPhone from the cable? I sometimes have this problems and I was told to unplug and re-plug the iPhone.
Hope it helps.

Printing problems, can anyone help? i feel so lost

I upgraded to tiger then the automatic software update took it up to 10.4.3
everything seemed fine til i tried to print on my trusty canon s330 printer...i just couldnt locate a driver for it
so i clicked on any of the ones in the pop up in printer set up browser menu and it did actually print
but only very faintly
so i clicked on another and it printed full colour but only at A5 (and yes i changed all the page sizes everywhere i can think of)
no luck...
so i have spent the last two days trying to print and have downloaded latest drivers and searched and searched on forums like this and tried various things and still no luck
i urgently needed to print some work and was desperate so went out and bought another canon thinking its about time i had a new one and i really love canon printers
got it out the box, downloaded the software and guess what??? the same thing is happening
it will print either faintly in b&w despite what is on screen
and only in a5 despite selecting a4
i could cry i really could
i can get my printer to show in the printer browser box throught the set up utility but it doesnt show my model to select a driver and you have to click on one of them...
i click on more printers and i get a spinning wheel and then nothing
am i doing something inherently and obviously wrong?
i tried reinstalling the tiger upgrade and just upgrading the canon printers through custom install but no joy
my mac has been on and restarted more times than i can bear
i rang canon and they said 'open the print center' in utilities but there isnt one???
i ended up stopping the call because i was not getting anywhere
i have been using macs for over 8 years, I can usually sort everything
i am perplexed
please please you lovely people can anyone help???
Happy new year from Louise

hmmm, i didnt have to install a driver, it seems, after 3 days of hair pulling and teeth gnashing I realised that the tiger would recognise the printer without me doing anything
but it took me a long time to get there
i couldn't see the wood for the trees
i just thought i would update my posting incase anyone else is suffering
i feel a bit stupid actually, especially after I lost my rag at the Canon helpline...

TS3367 FaceTime activation problem; can anyone help?

Hey guys, i have been trying to activate my FaceTime and iMessage on my iphone 4. However, after entering my apple ID and password, I keep getting the 'waiting for activation' message, followed by 'error occurred while activating'. Can anyone help?

http://support.apple.com/kb/TS4268

Hi I have a geometry problem.Can anyone help with java code

Hi I have a non simple polygon . My job is to make it a simple. for that First I need to find the intersecting lines say line AB intersects line CD. If so then I must replace AB & CD with AC & BD or AD or BC which ever keeps the polygon closed . So can anyone help me out with this code
import java.io.*;
import java.awt.*;
import java.awt.geom.*;
import java.awt.image.*;
import javax.swing.*;
public class Simple{
static int POINTWID = 4; // size of points
// the x and y arrays hold the coordinates
// the B array is the order of the points in the polygon
// You want to fill the C array with the simple polygon
static double x[] = new double[200];
static double y[] = new double[200];
static int B[] = new int[200]; // the permutation matrix
static int C[] = new int[200]; // the one that becomes simple
static SimpleFrame myFrame;
static int numPoints = 3;
public static void main(String args[]) {
makePolygons();
// Create the frame to draw on
myFrame = new SimpleFrame();
myFrame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
myFrame.setSize(600, 600);
myFrame.setVisible(true);
public static void makePolygons(){
// Build an array of random points in the unit square
for(int i = 0; i < numPoints; i++){
x[i] = Math.random();
y[i] = Math.random();// Sample program
B[i] = i; // default permutation
// Create the simple polygon
createSimplePolygon();
* This is the only function you need to mess with
public static void createSimplePolygon(){
// Initialize the C[] array with the identity permutation
for(int i = 0; i < numPoints; i++)
C[i] = i;
// Bubble sort the points from left to right
for(int i = 0; i < numPoints; i++)
for(int j = 0; j < numPoints - 1; j++)
if(x[C[j]] > x[C[j+1]]){
int temp = C[j];
C[j] = C[j+1];
C[j+1] = temp;
public static class SimpleFrame extends JFrame{
public static JSlider numPointsSlider;
public SimpleFrame()
super("Create you own Simple Polygon");
Container content = getContentPane();
content.setLayout(new java.awt.BorderLayout());
JTabbedPane tabbedPane = new JTabbedPane();
tabbedPane.setPreferredSize (new java.awt.Dimension(300, 400));
tabbedPane.addTab("Scrambled", new ScrambledPanel());
tabbedPane.addTab("Simple", new SimplePanel());
content.add(tabbedPane, java.awt.BorderLayout.CENTER);
// Slider for the number of points
numPointsSlider = new JSlider (javax.swing.SwingConstants.HORIZONTAL,
3, 100, 11);
numPointsSlider.addChangeListener (new javax.swing.event.ChangeListener () {
public void stateChanged (javax.swing.event.ChangeEvent evt) {
numPointsSliderStateChanged (evt);
content.add(numPointsSlider, java.awt.BorderLayout.SOUTH);
private void numPointsSliderStateChanged (javax.swing.event.ChangeEvent evt) {
numPoints = numPointsSlider.getValue();
makePolygons();
repaint();
public static class ScrambledPanel extends JPanel{
public void paintComponent(Graphics g){
super.paintComponent(g);
Graphics2D g2 = (Graphics2D) g;
// First set the scaling to fit the window
Dimension size = getSize();
int Xwid = (int) (0.95 * size.width);
int Ywid = (int) (0.95 * size.height);
// First draw the segments
g2.setColor(Color.red);
for(int i = 0; i < numPoints; i++)
g2.drawLine((int) (Xwid * x[B[i]]),
(int) (Ywid * y[B[i]]),
(int) (Xwid * x[B[(i+1) % numPoints]]),
(int)(Ywid * y[B[(i+1) % numPoints]]));
// Now draw the points
for(int i = 0; i < numPoints; i++){
g2.fillRect((int) (Xwid * x) - POINTWID,
(int) (Ywid * y[i]) - POINTWID,
2*POINTWID + 1, 2*POINTWID + 1);
public static class SimplePanel extends JPanel{
public void paintComponent(Graphics g){
super.paintComponent(g);
Graphics2D g2 = (Graphics2D) g;
// First set the scaling to fit the window
Dimension size = getSize();
int Xwid = (int) (0.95 * size.width);
int Ywid = (int) (0.95 * size.height);
// First draw the segments
g2.setColor(Color.red);
for(int i = 0; i < numPoints; i++)
g2.drawLine((int) (Xwid * x[C[i]]),
(int) (Ywid * y[C[i]]),
(int) (Xwid * x[C[(i+1) % numPoints]]),
(int)(Ywid * y[C[(i+1) % numPoints]]));
// Now draw the points
for(int i = 0; i < numPoints; i++){
g2.fillRect((int) (Xwid * x[i]) - POINTWID,
(int) (Ywid * y[i]) - POINTWID,
2*POINTWID + 1, 2*POINTWID + 1);

Hi I am sorry I could explain you properly . Ok
My program gives me a polygon(as you can see when u
run this program)But the polygon is a non simple
polygon.So to make this polygon we must remove all
the crossings betweeen edges in the polygon.The
algorithm which i gave will remove all the crossings
and make the polygon simple.You did not give an algorithm!
SO my job is to take the
existing code and implement the algorithm for this
program in the Createsimpelpolygon() function. For
this First the program must find whether two edges
cross if they cross then swap the vertices like
replace AB & CD with AC & BD or AD & BC.Which ever
keeps the polygon closed . Still not entirely clear to me. You cannot just go and replace vertexes from a polygon: that way you'll end up with a different polygon.
So as we go on we find the
many crossings and iterate the algorithm on all the
crossings until we get simple polygon.Like I said: I don't really understand what it is you're after. You did not respond to my suggestions, so I gather it is not what you're after?
What about Polygon Tessellation (Google for it)? Perhaps that's what you want.
Also, why do you not create a (or use java.awt's) Point class and a Polygon class which holds a java.util.Set of Point's? Your current code looks rather messy.

Houston we have a problem - can anyone help? Weve had a failed defrag...

Hi,
I have been experiencing a few issues with my macbook, so I popped it into disc utility to verify everything... it identified a few issues that it thought would be sorted if I booted from another drive.
So I booted from my external hard drive, got everything repaired and thought whilst I was there I would give it a defrag. This turned out to be a bad idea.
The defrag failed first time out, so trying not to panic I repaired and tried again and it said it had completed but also provided a device error.
Now the main hd wont load, I get the prohibition sign.
Ive tried booting from the DVD, this identifys the hd in disk utility, (although its greyed out) and allows me to verify and repair... So I try again... prohibition sign once more.
I booted from the DVD and tried to backup from timemachine, this appears to be fine but when I select the drive to backup to the hd doesnt appear...
I attempted a reinstall... but just cant see the hd to install too...
Im running out of ideas! Can anyone help?
Im happy enough to wipe it clean and just back up from time machine... how would i do this?

Hi Thanks,
Your right it wasnt discwarrior, apologies I think it was called disc magic or drive magic (I used my brothers external to boot from so dont know the actual name)it had a graphic of a spinning black disc on a brown (i think!) background with white text swirling around it... sorry to get so esoteric!
Im also unsure about the exact nature of the first failure... I know the defrag failed and it told me to repair the drive again which I did using discwarrior.
When I launch Disk Utility on the Install DVD, It appears that the hd is not mounted, so i assume thats why its unable to install to it, or restore via timemachine to it...
I have a windows 7 bootcamp partition on the drive which is working fine (its what Im working off now)
Hope this helps!

Big problem. Can anyone help

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