BIG problem with zen v plus 2gb mp3 player HE

i just brought my zen v plus today for 83 gbp i was scrolling through the radio channels and it decides to freeze on me i cant take it back because it was at abu dhabi airport any know how to sort the problem out? contact me on +44792328937 or post on here. thankyou

Hey. Have you tried resetting the player. Under the power switch, there is a tiny hole. Use a pin or paperclip to gently push in. The player should turn off, and rebuild its library when turned on again. You should also upgrade your firmware, available here. Just click on support, and go to downloads.

Similar Messages

  • Big Problem with Zen Micro - won't be detec

    Hello people,
    I got a big problem now with my Zen Micro 5GB. Since Saturday I have having my new PC, Fujitsu Scaleo
    Intel Pentium D 2,8 GHz dual Processor
    024MB Ram
    PCI-e mainboard
    Ati x700se Video Card
    Windows XP with SP2 and several updates were already installed
    Windows Media Player 0
    Now, the problem is, I can't really use it on my PC. A few weeks ago I had the very old firmware. But then I thought I update it (why? I don't know...)I Updated to the version ..0 from Jul 05. It worked anyway...
    So I plugged in the MP3 player to my new pc but it was not really detected or it did not want to work. When it was plugged in, I couldnt open any program. Even if it was Media Source or Opera or winamp... They did not appear. But they were "open" as they appeared in the task manager. So I couldnt use Media Source. So I tried with Zen Media Explorer, all buttons there were clickable but when I clicked on one butteon (like organize music...) it didnt react...
    so I thought: "ok with this firmware, it wont work" So I updated the firmware to 2.2.02 Plays for sure. Neither with the new Media Source on your site nor with Zen Media Explorer (I installed the Update)it does not work. The plays for sure plugin for Media Source wasnt as well helpful. I can drag and drop files on my mp3 player, OK this is one way, but still when it is plugged in, I cant use any other program, as I cant open them.
    I dont want to use the drag and drop way as I then have to download a program for editing mp3 tags and I cant as well make playlists...With Media Source it was so easy... I want to use Media Source and I want my PC react even if my Zen Micro is plugged in...
    So what to do? I thought about installing the very old firmware what I had before I updated to ..0 but where can I download it's
    I hope you can help me
    Regards
    eXMessage Edited by expredator on 0--2006 08:58 PM

    MediaSource with the PFS plugin should work, if the player is being detected properly.
    Presumably it isn't, so you need to verify this by looking in Device Manager when the player is connected.

  • Problem with Zen Nano Plus--Please He

    I just bought a GB Zen Nano Plus about a week ago. It worked fine until I had to change the battery. Now every time I play the mp3 music it automatically shuts down. I messed around with it and I figured out that every time the backlght shuts off, so does the player. It only does this while playing mp3 music (I can isten to the radio for as long as I want). This is pretty wierd because when I use the battery that came with the player, which is almsot totally dead, it doesn't do that.
    If anyone has had this problem or knows how to fix it, please respond.

    Are you logged on as an Administrator?
    PB

  • Problem with zen-nano-plus!! please help

    i have the zen-nano-plus 52mb. and i try to update the firmware with latest version but i don't delete the music files in it.
    i have started the instalation and the program asked me to delete the files on zen. (i didn't care keeping the files, so i continue the instalation)
    when the program began to delete the files, after in few seconds i received an error messege from windowsoperating system reported error. the limit time on semaphore it's over.) now i have an 0.00.00 firmware version and i can't use the zen-nano because it's not starting. i have tried with the recovery tool but same situation it happend again. please help me if anybody knows something!!!!

    Go to Creative.com and click the Support link. Look for the firmware driver for your Zen Nano and follow the directions. I had to do this to fix my Zen Nano Plus, because it had the exact same problem that yours had.
    Good luck!

  • Big Problem With Zen To

    Ok, i turned on my Zen Touch today and it froze. It does this the odd time and i just reset it. so thats what i did. when i reset it, it is still frozen on the same track when it comes on. please help!

    flyer608 wrote:A lot of times continual freeze-ups are due to corrupted files on the player. Even though they might play fine on your PC and not cause it to crash, your player is more susceptible to fatal errors caused by these corrupt files. Its often a pain to figure out which files they are, and I dont know of any programs that will scan (maybe someone else does?) for corrupt files. I had a particular album that for whatever reason didnt rip right the first time, and once i isolated it, delteted it, re-ripped it, and re-loaded it, everything worked fine.
    Yes that is very true... I use Limewire(which many people dont agree with... ) for sharing music and i always get messages that a music file is corrupted so i just find a different user. Ive never played a corrupt song on my mp3 player but that could be your problem. Its very easy to get a corrupted song.

  • Problems with Zen Stone Plus & Vi

    Hi - can anyone help please?
    I have a Zen Stone Plus 4gb which works fine on my friends pc runing windows xp but when I use it on mine running vista it recognises it in device manager but shows there's nothing on it despite there being various songs/audio books on, so can't drag & drop other items to/from it.
    The player seems to crash when plugged into my pc & I have to keep resetting it, even when I'm only trying to charge it up.
    The player is fine on an xp pc - it seems vista is the problem. I've gone back to an xp pc to download the latest firmware which it seemed to do ok but still doesn't work on my vista pc.
    Has anyone else experienced this? If so, how did you sort it out?
    Any help would be much appreciated.
    Thanks, Sue

    Have you installed the Creative Mass Storage Driver .07.00.250 (3.24 MB)?

  • Is the Creative Zen Muvo V100 2gb mp3 player go

    Well yeah I had a Rio Ce200 and 2 months after I got it something came on the screen that said upgrader on it and it never goes to the menu,just stays like that...
    Found out later on a forum there were about 00-50 topics with people complaining of the same problem.
    Company went out of buisness and I had a 90 day warrenty..sucks to be me.
    Thinking about getting one.
    A few questions...
    .How is the sound quality compared to higher end mp3 players(Creatives,Rio's, Sony, etc....)
    2.How is the warrenty, lets say it breaks in 6-2 months, will they send me a new one?
    3.How is music organization handled? I used Mediamonkey on my old mp3 player.
    4. Is it durable?
    5. Does it has a sd card memory expansion slot?Message Edited by dbzzx on 0-29-200704:3 PM
    Please anyone? I really need help...Message Edited by dbzzx on 0-29-200707:23 PM

    I've had one for about a week, so no long term experience here. My only other experience is with the Muvo Micro N200 (same as the Zen Nano Plus, just a different name) and the Zen Micro. For my main uses (jogging, dancing) it's great. To answer your questions:. Sound quality is great, as?good as the Micro. With higher bitrate files (96+) and good earbuds, you can get excellent sound.2. I don't have the?warranty in front of me, so don't know?what it is. Got mine for $34, so not too worried about this.3. Music is organized by albums in folders, three?preassigned folders (A, B, and C) and the root folder.
    You put albums in?whatever folder you choose, pretty easy to use for me.4. Durable? After one week it'sis, too soon to know for sure.
    You unplug part of the unit from itself in order to plug it directly into USB port on computer, this seems like?a potential weak link, but?people who've had it'sfor a while say it hasn't been a problem. The design is very similar to my Muvo Micro?N200, which has been very durable. On Amazon one person describes running it through their washer and dryer, it still worked.5. No expansion slot. I'd suggest going to Amazon?and read reviews there, I think they'll be better balanced than anything you might read here. People who are unhappy with their player tend to show up here looking for answers, the people who are happy with it'sseem to silently enjoy it rather than log on here?just to praise it.

  • BIG PROBLEM WITH ZEN MICROPHOTO! I NEED THIS FIXED BAD

    ?Ok, Ii've already gone through a Zen Neeon and another ZPM because of different problems, but this one is the worst. I was listening to my player and then put in my side?pocket. ?When I pulled out the player which was shut off, I went to turn it on, it turned on normally, lighting up blue right? But then the blue light shut off and it just had the black screen saying "creative". I tried rebooting, disk clean, plugging into my computer, evcerything. f''''''ing a i? cant return this one because the warranty has gone up on it. I need help!! pleaaaseeee

    But recently I gave this MP4 Player to their support in my country because buttons was corrupt (right button on the right side on the top and the same on down). They send it to centrale of Creative in my country and week later I received MP4 Player with new keys which work really good. So it would be stupid to go there again and do it the same, but for antoher problem...

  • I need opinions on the Zen V Plus 2GB MP3 Video Pla

    Im thinking about getting one for my birthday. Any opinons?

    Bacon, You should read some of the posts about connectivity issues before you invest in this. I'm having a huge problem that seeminly can't be solved, and if you start looking through forum posts over the last week you'll see A LOT of people are having the same problem. In my case, the Zen worked great for about 6 weeks; then, all of a sudden, halfway through ripping a CD the software stopped recognizing the player. The player says it's docked; the computer says the players connected, but the software to run the thing says it's NOT connected, although it clearly is. I've tried everything under the sun; I tried the advice listed on this website; I tried the advice of the technicians at Creative; nothing works, and I'm taking my player back to the store today after work. I really liked it for the first six weeks I had it, but now it's useless and I'm not alone in that. Just read the forums.....there are a lot of us having this same problem.

  • Big problem with webcam vista plus need HELP !!

    Hello Everyone !
    I own Creative WebCam Vista Plus VF0090.
    My system is windows 7 64 bit and i cant install any driver for my cam to work.
    Please help... thanks.

    Hi Itay84,
    Sorry but I don't think there is driver for your webcam. Please refer to the driver availability chart for updates.

  • Probleme mit ZEN STONE PLUS 2GB

    Hallo,
    the folloing message is in german language.
    Windows XP Home SP3
    USB .
    Windows Media Player
    im Ger?temanager wird
    - unter Laufwerke zen stone angezeigt
    - unter usb Wechseldatentr?ger
    nach ca. 20 minuten ist ein Laufwerksbuchstabe zugeordnet
    Ein Zugriff auf die Daten mit dem Explorer ist nicht m?glich.
    Ein anderes Modell funktioniert an dem Rechner.
    Update ZENStonePlus_PCFW_L9__03_0e ist an einem anderen Rechner installiert worden
    Gibt es ein tool, dass den treiber/regristry repariert ?
    Wenn ja, wo kann man ihn herunterladen ?

    Sounds like it might be a good time to contact customer support for service while your players are still covered under warranty.

  • How long does load the Creative Zen V Plus 1GB MP3 Player with a USB (Compute

    Hello,
    This my question: Thanks,Rubenjb

    That would depend on what you are loading. If you are loading a very large file, or a lot of music tracks it can take ahwile but I find that one song only takes about 5 seconds to load.

  • Creative Zen Stone Plus 2GB vs. Zen V plus

    Hi. I recently had my Zen Micro just freeze and die after 8 months. I lost ,600 songs. I am now interested in purchasing a flash mp3 for working out and commuting. I've heard good things aobut the Zen Stone Plus and the Zen V plus. Can anybody give me any adivice on deciding between the two? Thanks!

    There's a site http://www.smartratings.com/review/e...mp3_players/35 where a compilation of expert reviews for Creative ZEN V Plus 2GB MP3 Player can be found. You will see that it received quite a good ratings from some of the experts who tested it. And lastly, the reviews are conveniently located because you can accessed them from one place.

  • Problem with my brand new mp3 player Zen Stone Plus 2GB ( with built in speaker )

    Hi .
    I have purchased the following Zen Stone Plus 2GB with built in speaker on 24.06.2008.
    From day one, it had a charging problem . Initial charging it'snever go beyond 87%.
    After using it for 2 days, at the time of recharging , I found my player won`t get dectected in my PC .
    I took the set to the vendor for a checkup . He tried to solve it by resetting , formating etc. But he could only able to to format it's sacrificing its 50% of its allocated space.
    My vendor then changed the set with a brand new one, againts that faulty one .
    Now the new one worked well for 3 - 4 days , but it is now totally dead .
    But the set did not give any indication before it become completely dead.
    A few dust particles inside the LCD screen was also observed. I can`t understand how come dust particles can enter inside
    a player which is sealed box pack .
    Next issue is with the battery which CREATIVE promised of giving a backup of approx 20 hrs of continious playback , which with minimal scuffling and with minimal settings lasted for 0 hrs approx ( 50% less than promised ).
    Another thing that i must state is the problem of FM Reception . It is simply terrible . In the same area where my mobile's FM reception is fine , Zen Stone's FM failed to give any reception .
    I came to know about Zen Stone Plus from of my friend , who is using Zen Stone Plus GB without any problem for long time.
    Pls tell me what to do now, since my player is compleately out of order now , and pls suggest me something regarding the issue of battery backup , FM reception ... etc.
    Now i am in a total mess . I just dont know what to do with the set that is few days old .
    Pls help urgently .
    Waiting for any valued suggestion .
    Bye ...

    Hi,
    I would suggest getting in touch with support, they might be able to help you with this.
    Go to the Support section of the website and select your product. On your right, click on Contact Us. You will be provided with a list of troubleshooting options. Click on the one closes to your issue. Go through the suggestions and if the does not work or you have already tried that, scroll to the bottom and click on No, escalate to email. This should bring you to the email form to contact support.

  • Having big problems with Creative Zen Micro Photo!! I need much urgent help!

    Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
    I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

    Might try this:? http://forums.creative.com/creativel...mp=true#M95059

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