Bill Schedule in Oracle Service Contracts.....
Hi frds,
I can able to create a new Billing Schedule for the Contracts in 11.5.10 Version.But, according to our Client requirement I am in need to update already existing Schedule.
I am creating a new schedule using oks_contracts_pub.create_bill_schedule.
if anyone worked on this area will you please let us know how to insert scheduling option in the Contracts.
Thanks,
Chandrasekhar V.
Hope you can use OKS_BILL_SCH package for re-creating billing Schedules.
Similar Messages
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Changing Billing Schedule Level for Service Contracts created in OM
Hi,
When we create a Service Contract from Order Management, the Billing Schedule Level is always set to Top Level and only one Billing Stream gets created.
Can we get the Billing Schedule Level changed to other Levels viz., Equal Amount or Covered Level using any setups.
Has anyone did any customization/extension to be able to change the Billing Schedule Level.
The basic requirement is to have multiple billing streams for the contract, created from Order Management.
Gurus, any ideas/suggestions to get this accomodated.Sid,
I don't think you are on the right track (in my opinion). You are right that we can only create service contract from the order management (service or Extended Warranty Lines).
If I understood correctly, you sell electronic subscriptions (like my internet service I have at home) and you are looking for way to take it from the order management so that you can bill it from Contracts and not from OM. As this is electronic service, looks like you do not have fulfill any tangible product (like magazines) from contracts. Hence you do not care about the schedule for the contract shipments. Is that correct?
As this is not something Oracle offers (I did not find anyway), you may want to consider extending OM workflow or a batch program to create a subscription contract once the order line is fulfilled (not the program where we create service contract). This way you have flexibility to create the contract the way you want it.
But you can always create a service contract covering a subscription item as covered product. Like I have internet service as subscription but they cover me for any incidental visits of technicians for this subscription charging me some amount every month.
Thanks
Nagamohan -
Is it necessary to create a Billing Plan for the Service Contracts
Hi All,
Is it necessary to create a billing plan for the service contracts.
My requirement.
In CRM 7.0, we created a service contract. For the item in that service contract there is a Billing Plan tab.
In that tab we have the dates for Period, Billing Date etc.
Now our requirement is to get the Billing Date quarterly. For this we created date rules and date profiles and assigned these date profiles to header and item level transactions.
And we are able to see the date rules under the drop down of the billing date.
I copied the standard date rule BILL004 to ZBILL004.
But when we changed to our date rule it is not changing to quarterly date.
Can you please let me know what are the configurations to be done for this.
Is the billing plan has to be created for this kind of scenario.
Thanks in advance
Thanks and Regards,
RaghuHi
On OK button's action you can Destroy the window and navigate to Page1.
Go through this link for more details and a step by step guide for creation of pop ups and dialog boxes
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/903fed0d-7be4-2a10-cd96-9136707374e1?quicklink=index&overridelayout=true
Hope it works
Regards
Suresh -
Need Help in Oracle Service Contracts API -- OKS_COVERAGES_PUB
Hi All
We have a requirement in service contracts module, wherein we have to delete the old coverage template of service line of a contract and attach the new template with the service line.
For this, we are using OKS_COVERAGES_PUB (“OKS_COVERAGES_PUB.DELETE_COVERAGE”, “OKS_COVERAGES_PUB.CREATE_ACTUAL_COVERAGE”) API but not able to get the desired results.
The API Works for only those service line ids of the contract which has the status “Entered”.
For service line ids of status other than “Entered” the API throws an error.Error Message Details – (x_return_status – ‘E’, x_msg_count – 1, x_msg_data – ‘OKC’).
We don’t know exactly the limitation of the API and there is no detail available about these API in both Service Contracts Development and API reference guide.
If anyone come across similar requirement or known any details about this API, Kindly mail the details to this id : [email protected]
Thanks in Advance
Thanks & Regards
SivakumarHi,
i want to add the lines and covered product to the existing contract.
Cuold you please suggest me the API for the same.
Thanking you in anticipation.
Regards,
Reena
Edited by: user10829701 on Mar 27, 2009 1:34 AM -
Major/Minor Line Relationships in Oracle Service Contracts&Install Base.
Hi,
We have come across a scenario where, based on some business validations, Coverage of a Major Line needs to be TERMINATED.
So, In that case if the Major Line has child lines(Minor) within, then do we need to 'EXPIRE' the 'COMPONENT-OFF' relationship between the Major and its Minor's, which helps in synchronising the data in Service Contracts and the Install Base for that Major Line.
Any inputs would be of great help.
Thanks,
-Santosh.yes, please define major and minor terms here. are you referring to model (major) and component (minor) relationship?
Also if you just remove component-of relationship, you will end up with orphans. is that ok from business perspective?
~Amol -
Two billing Planin a single service contract
Dear All,
Please suggest how can I assign two billing plan for a service material Monthly and Yearly with different charge head
Rg
AjitHi ajit
I think you can assign billing plans at item level and header level only
for item level you can configure in the item category details
for header level you can configure in the sales doc type details
Regards
Srinath -
ORA-06502 error when clicked on Lines tab in Oracle Service Contracts
When i query for some contracts and click on Lines Tab,i get ORA-06502 error.
This is not happenning with all contracts.My ICX: Numeric Characters profile is set to 10.000,00 but the user who created the contracts which were showing error message has ICX: Numeric Characters profile set to 10,000.00.
If i change my profile option to this users profile option,then i am not getting error in these contracts but getting error when trying to view the contracts which were created by other users who's ICX: Numeric Characters profile is different from mine.
Plz let me know how can i resolve this issue.
Looking for your suggessions.
Thanks,
RaviCRS Home is indicative of having Oracle clusterware installed. Is this a RAC cluster? Are you running on ASM? How many nodes? etc.
Please fill in the blanks. -
Oracle 11i Billing Schedule in Service Module
Hello,
I would like to speak with anyone who has worked with interfacing the billing schedule in the Service module
to the AR module in 11i. Please contact me if you have done so, I may have a contract opportunity for you.
[email protected]You can write a custom API that will do the task. There is an Oracle API but I was not able to use it successfully as per my need.
-
Billing Service Contracts per order instead of a billing plan
Is it possible, with standard config, to disconnect the billing plan from a service contract and bill the service order itself with a fixed labor charge.
Where the fixed labor charge amount comes from the contract.
In other words, we want to bill service contract orders by billing a fixed labor charge on the orders instead of billing the fixed amount on a billing plan.
We need to bill like this to make sure the service is complete prior to billing the contract. Since the billing plan is independant of the service order being complete, we found that we were billing the billing plan when the service order never completed. So we're looking for a way to sell a service contract that schedules service orders, but bills the labor as a fixed "contracted" amount on the service order.Hi Paul,
I hope in service contract you have material which has the billing plan.
Don't enter this material in service contract.Create the other material which helps to create the service order (i.e service order only created with reference to this material.)In service order you create the material for fixed price.
I hope you know how to control the billing plan.
Thanks,
Senthil vadivelan.R -
R12.1 Update Billing Schedule Pattern - API Required
Hi All,
Is there any Oracle supported APIs that may be available to update the billing schedule patterns in OKS contracts module in R12.1?
-Thanks!
Sekar.Hi There,
I have a similar requirement to create rental service contracts and create billing schedules.
Can you please pass on your functional docs so that i can refer to them.
Thanks,
Raidu -
Service Contract with Multiple Prices
Dear Experts,
We are using a periodic billing plan for our service contracts and have an issue regarding pricing. The billing docs are created directly from the contracts using the billing plan. The contracts are multi-year contracts where billing to the customer is done, say @ price1 for year 1, @ price2 for year 2, and so on.. Even though we have maintained price condition PPSV for each of the years,we are still getting only one price(the current price) in the billing plan in the contract. Is it possible to get a billing plan in the service contract to appear as follows:
Year 1 - Price 1
Year 2 - Price 2
Year 3 - Price 3
We are aware that the system will pick up the correct billing price/amount in the billing doc based on the validity of the pricing condition(PPSV) and using suitable copy controls between contract-->billing doc, but is there a way to get the billing plan appear with multiple billing prices/amounts for each year of the contract?
We would appreciate your inputs.
Many thanks.
Regards,
Shareeq[Useful info|http://www.sapfans.com/forums/viewtopic.php?f=7&t=314620]
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Documentation for Service Contract API
Hi All,
Sub: Any Documentation For The Public API's OKS_CONTRACTS_PUB,
OKC_CONTRACTS_PUB.
Firstly i would like to say Thank You for spending your valuable time for this Query.
Introduction:
Currently i am working in Oracle Service Contracts module, which is Oracle
Application's CRM module.
Specifications:
oracle application version: 11.5.10.2
Data Base version: oracle 9.2.0.6
Problem:
We are trying to integrate the Service Contracts through following Public API's
with web.
API's are:
OKS_CONTRACTS_PUB,
OKC_CONTRACTS_PUB.
I search so much to the documentation for these API's, but i did not get any thing.
I search in Oracle Meta Link, Google.
Could you help If any Documentation If you find (or) you have ?
Please forward to:
[email protected]
[email protected]
Any help from your side will appreciate.
Thank you.
Regards,
Sai Krishna @cavayaLook at this link you will be able to get some information about the Api
http://mywebpages.comcast.net/muzaffarl/whitepaper/02d.pdf
If you find any document regarding this Api other than this kindly let me know. -
Error at the time of Terminating Service Contract
Getting the following error at the time of terminating the contract in Oracle Service Contracts Module.
OKC_CONTRACTS_REQUIRED_VALUE(COL_NAME=QP CALL FAILURE Routine"QP_PREQ_GRP.INSERT_LINE_ATTRS2 ORA-01400: cannot insert
NULL into ("QP".QP_PREQ_LINE_ATTRS_TMP_T"."VALUE_FROM"))
Thanks in advance.
RamHi Friends,
Is it that we can only have one no. range for service entry sheet even if there are 2 different company code in the same client.
Regards,
Wasim. -
Service contracts data conversion
hi
Can u send me the Oracle service contracts data converion sripts for this id [email protected]
its greate helpfull for me
Thanks
krishnaHi
Ref to OTN
You should be having Documentation for the list of API's
This is the Document Part number A95222-01
Title Oracle Contracts for Service API Reference Guide
Regards
Joseph -
Documentation on APIs for the Service Contracts.
Hi,
Can anyone please, point out some documentation for the Public APIs provided under the Service Contracts for R12.
Though I can look at the source code of the APIs, I cannot figure out what parameter is used for what, due to lack of proper comments in the PL/SQL code.
Any pointers would be of great help.
Thanks in Advance,
VijayPlease review the following notes/docs, it may be helpful:
Note: 421170.1 - R12 Oracle Service Contracts And Integration Repository Access
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=421170.1
Oracle Integration Repository User's Guide
http://download.oracle.com/docs/cd/B40089_09/current/acrobat/120irepug.pdf
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