Biller Direct and R/3

Hi,
We have installed SAP Biller Direct application on J2EE 620 engine integrated with SAP R/3 4.7 Enterprise (WAS 620). For user management security we will use ABAP stack.
The link of this Biller Direct Application will be provided on company's web portal (not SAP Ent. Portal). Once user click on link , Biller Direct application will open it another browser window.User must create their own user id and password.Other information will also be asked like Last Name ,first name, etc) during user id and password creation. Basically user will create their own user master record. (just think of it as you are creating an email account in Yahoo portal connected to R/3)
My question is :-
1) What configuration I need to do on J2EE and R/3 side so that user record will be created in R/3 when user creates it's own ID and password?
2)If I want to link LDAP with R/3, how I can link the LDAP with R/3 (user mapping ) will it be automatic, once the user creates it user id in web portal? OR do i have manually synch LDAP and R/3
I will appreciate your response
Thanks

This forum handles anything matching pattern B*. Unfortunately the first sentence with J2EE already indicated that we will have to request that you kindly ask in another forum. I can see that you problem is actually more between Java and ABAP stack, so I am not sure which of the other forums can help. I am lost here.

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Biller Direct and CRM billing

Dear Experts,
Could anyone kindly help to tell me how to deploy Biller Direct? If my company has the license of FSCM, does it mean Biller Direct has been deployed already?
Also, I want to make fully use of CRM billing function. I have seen a demo of biller Direct usage on ISA website, any expert knows how biller direct and CRM billing can interact with each other?
Thanks

Williams,
We are also getting the same error, could you please share the fix.
Rao.

Biller Direct and Partial Payments

We are evaluating whether to implement Biller Direct.
Currently we process our receivables only using residual items --- no partial payments. We would like to continue that process, but we have heard that Biller Direct "requires" that you only use partial payments. Is this information correct?
Can anyone provide me with reference to documents / OSS notes that confirm whether Biller Direct will work / will not work with Partial Payments?
TIA,
- Manish Patel
Sr. SAP Solutions Consultant

Hi Manish,
It should work with both....
http://help.sap.com/erp2005_ehp_02/helpdata/en/6e/b9ba3eb645dc61e10000000a114084/frameset.htm
http://74.125.153.132/search?q=cache:5igFczdtl7IJ:www.proxyon.com/pdf/FSCM_Credit_Collections.pdfbillerdirectwithresidual+payments&cd=7&hl=en&ct=clnk&gl=in
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Aravind

FSCM: Biller Direct using Dispute Management

Hi,
I've implemented SAP Biller Direct and I want to use the dispute management to create dispute cases directly from the webportal.
Dispute Management is activated. Its already possible to create cases in the backend (and to modify these cases on the frontend), but if I try to create a new case directly on the frontend, I get the following message:
"This service isn't available at the moment."
I dont know what to do. The biller direct integration in the Dispute Management is definitely activated. Customizing is done as well.
Any ideas?
Regards
Rainer

Hi,
have you activated all of the user id settings for Biller Direct? (XCM)
where are the 'user id settings' ? I've configured the userinterface, connectionmanager and application settings.
can you make any changes from Biller Direct to ERP?
- Yes, I can change the administrative data (integrated with accounts receivable).
- I can pay bills. Marked as 'arranged by Biller Direct' in the ERP. How can I post them, or is it done automatically?
What version of ERP are you using 6.0 or an older version?
Right, I'm using ECC 6.0.
Have you got your BASIS / PORTAL guys to check the connections that everything is open? (JCO's)
The connection works.

Biller Direct: Incomplete Customizing

Hi guruz,
I'm trying to configure the connection between biller direct and FI-CA using UME as repository for the users. I made all the steps described in the configuration guide but I still have an issue that I can't understand. Here is the exception:
#1.5 #0016E67877AE0072000001340000203400043AF2500118A9#1190712305664#com.sap.fin.webbase.ConnectionManager#sap.com/com.sap.isu.ebpp#com.sap.fin.webbase.ConnectionManager.executeFunction#zwebmaster#42098##septest.ae45ew.it_EPD_5459050#zwebmaster#2acf85206b4911dcc2110016e67877ae#SAPEngine_Application_Thread[impl:3]_39##0#0#Error#1#/Applications/Common/Infrastructure#Java#logmsg.cm.executing.err#com.sap.fin.fscmbase.resources.system#When you executed function "" an internal error occurred. You can find additional information in the trace file under location com.sap.fin.webbase.ConnectionManager. See also SAP Note 787373.#1#GEN_EBPP_CUSTOMER_INIT#
#1.5 #0016E67877AE0072000001350000203400043AF250011E88#1190712305664#com.sap.fin.webbase.ConnectionManager#sap.com/com.sap.isu.ebpp#com.sap.fin.webbase.ConnectionManager.executeFunction#zwebmaster#42098##septest.ae45ew.it_EPD_5459050#zwebmaster#2acf85206b4911dcc2110016e67877ae#SAPEngine_Application_Thread[impl:3]_39##0#0#Error##Java###Executing function failed: #2#GEN_EBPP_CUSTOMER_INIT#com.sap.mw.jco.JCO$Exception: (104) RFC_ERROR_SYSTEM_FAILURE: Biller Direct: Incomplete Customizing
It refers to an RFC exception during a Jco Connection and says that the customizing of biller direct is incomplete but I'm not able to understand where do I have to setup this rfc connection..
Can you help me?
Thank you
Mattia

Hi Mattia - We are facing the same issue and error message is exactly same.
I would appreciate if you can post the resolution.
Thanks,
Suhas

FSCM Biller Direct Call Center Payment Log

Hi,
We are using Biller Direct and Biller Direct Call Center for our dealers/customer AR processing.
Biller Direct is used by our Dealers to see their account balance and post payment online through Biller Direct web portal.
Biller Direct Call Center is used by our Account Receivable team to see our dealers account balance and to post payment with authorization from our dealers.
The main question is:
How can we see the deatilpayment log/detail on transaction posted through Biller Direct Call Center? Our AR team needs to identify which user from AR team that perform a specific payment. Please advise.
Is this something that can be setup through XCM or R/3 configuration?
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I tried to look from the document changes on AR line item detail of the billing document that got paid. But, the document changes is only showing that user BD_POOL made the payment posting. The user id is setup in XCM for posting any transaction into R/3.
Appreciate your help in advance.
Thanks,
Markus

Mohit,
Let me try to answer your questions:
u2022 What accounting entries are passed from SAP perspective and at what points in time?
A) SAP will post a CREDIT to the Customer AR item and a DEBIT to a Credit Card Receivable account when the payment is posted in FI. The DEBIT to the Credit Card Receivable account is included in the nightly Settlement run to be sent to the Processor for a deposit request.
u2022 How are charges levied by banks / financial institutions handled or can be handled?
A) There are Processor charges for authorizations and other services such as Fraud checking as well as the INTERCHANGE fee that is a percentage of the Settlement amount. This could be anywhere from 1.5% to 4% of the Invoice amount depending on the type of transaction and the agreement with the Processor.
u2022 How any fees / charges imposed by network processors / clearing houses handled on a transactional basis?
A) The processor will assess and collect these fees, typically on a monthly or daily basis and provide reporting to the Merchant regarding the fees charged.
u2022 Is this something which Standard SAP Config can accommodate and if yes where exactly? If not what custom development route is appropriate?
A) Standard SAP does not have the ability to assist with Settlement reconciliation or recognition/assignment of processing fees. This must be accomplished through Manual postings.
u2022 Does addition of third party providers like pay metric for interface plug-in help in segregating and processing of credit card charges any better?
A) Yes, ISVs such as Paymetric which provide integration between SAP and the processors do provide additional SAP and external reporting and functionality to assist with the reconciliation process and in determining the processing fees.
Regards,
Eric Bushman
VP, Solution Engineering

Issue in Biller direct application

Hi Gurus,
Anyone who worked in Biller direct and FSCM , kindly help me.....
Biller Direct generally displays invoices created in SD.But in our case, we need to display invoices created in FI.We identified the BADI for it but we are facing many problems.Has anyone ever got this scenario and how to read invoices created in FI.
Regards,
Raghu

solved by self. a config in xcm must be changed

Make overpaymnets in Biller Direct standard mode

Hi Guru's,
Is it possible to make an overpayment through Biller Direct in standard mode. I mean we have setup Biller Direct and enabled the standard mode and not balance mode.
I want to know if it is possible to make an overpayment i.e pay 200 usd by direct bank debit method for a invoice amounting to 100 USD.
Thanks in advance,
Raghu.

Hi Raghu,
Can you update the solution that you have come across, have a similar scenario.
Thanks,

Biller Direct Integration with Collections Manangement

Hi Experts
I know the Biller Direct integration with Dispute management but not with collections management.
Can anyone explain me the process / Steps of Integration between Biller Direct and Collections Management?
Thanks in advance
Regards,
Meenakshi.N

Hi Meenakshi,
There is no direct integration between Collections management and Biller direct.
Cristobal.

Biller direct (EBPP) Payment Method

TR Expert,
Once we link the payment method to be used by Biller direct (SPRO> FSCM>Biller Direct>Process Integration with Account Receivable Accounting>Edit payment method) is there any requirement that Biller Direct payment method should be unique?
My question is if we can use a payment method in Biller Direct and also in Account Receivable (e.g. Direct Debit) with the same code? Is there any recommendation to not do that?
Appreciate your comments
Pedro

How to maintain the payment methods in OBVCU. I am not able. In which view cluster we have to maintain.
Can u pl explain in detail.

Biller Direct Experiences

Hi everyone,
Got a few quick questions regarding Biller Direct and implementation of BD. As usual, sales guy dumped a some buzzwords on us for us to scope it out.
What would be the typical BD environments ? Would an R/3 4.6C environment suffice, or would one need to upgrade to ECC 5.0 ?
EP is of course optional, however what would be the benefits of putting BD on EP, taking into account BD will be the only application on the EP.
Can BD be licensed/or downloaded separately without the entire FSCM suite ?
Any inputs and experiences out there would be greatly appreciated.
Thank you in advance.

Hi,
Biller Direct can run on 4.6c Environment or ECC 5.0
Only difference on a 4.6c Environment is you will need a Plug-in where as in ECC 5.0 its included with MY SAP ERP licence.
I do not see any inherent advantages on placing BD on Portal as this is Practically Used by the customers and would require a login id and pwd., However you could place this link on your existing company URL or Intranet.
BD comes as part of ECC 5.0 Licence but you will have to talk to SAP for seperate Licencing for running on a 4.6c system.
I recently did a quick assessment and got approval for BD at our client location and the info on the below link was very helpfull.
https://websmp210.sap-ag.de/fscm
Hope this info helps or let me know if you are looking for any specific info.
Thanks,
Praveen

HT3552 I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

Have a look here > http://support.apple.com/kb/TS1646

TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

Biller Direct configuration for AR and AP

Hello,
I have Biller Direct 6.0 installed and already configured XCM, but I would like to know if its possible to configure the application with Accounts Receivable and Accounts Payable at the same time to show bills from both?
Thanks.

- Define Interest calculation Types
SPRO->Financial Accounting-> Accounts Receivable and Accounts Payable-> Business Transactions-> Interest Calculation-> Interest Calculation Global Settings-> Define Interest Calculation Types
It determines whether interest is on per item or balance
- Interest Indicator
SPRO-> ...->Interest Calculation> Interest Calculation Global Settings> Prepare Interest on Arrears Calculation
- Interest Rates
SPRO->.....>Interest Calculation> Interest Calculation > Define Reference Interest Rates
- Interest Values
SPRO->........>Interest Calculation> Interest Calculation > Enter Interest Values
- Assigning Reference interest rate to interest indicator
SPRO->..........>Interest Calculation> Interest Calculation > Define Time-Based Terms
- Interest Posting
Tcode-OBVI (Approporate GL Accounts should be existing for Interest Accounting and they are configured here)
- Also set the interest indicator in GL Account Master record
- Interest Calculation
Depending on requirement, run the appropriate TCode. eg: F.2B and that will calculate interest on open items of customers
Rgds

Biller Direct Electronic Bill Payment and Pool User

Hi,
We have an internet front end system that will encapsulate the Biller Direct pages. This system contains the user management engine.
Biller direct can utilise pool users to connect the web server to biller direct. Would it be possible to have bills viewed and paid for using a pooled user rather than individual unique userids.
I was then planning to implement the logic to restrict viewing by customers in the web server.
Thank you.

Re: Bill Payment Fees
I do not understand why I have to pay a fee of $2 to pay my account at the post office. You are using a bullying tactic to make me do something that I am not comfortable with. You will charge me a late fee if I do not pay by a certain date but you do not even consider dropping the $2 fee when I pay my account within 2-3 days of me receiving my account at the post office. What has happened to loyalty to the customer. I have had an account with you for many, many, many years.
I pay all my bills at the post office (house rates, water rates, power, gas and even my home phone) and am not charged for any of these. It is so, so wrong. I have rung and talked to someone but got no satisfaction. I am so upset about this. It is not just the $2, but the principle of it all. It is soooo wrong.

Biller Direct and R/3

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