Bionic stuck on Motorola Dual Core Screen fix and replacement return
Recently, as the subject suggests, my phone is stuck at the Motorola Dual Core Screen. It will load this screen after hooking up to the computer or charger, and stay there. During this time, it doesn't charge the battery and the battery becomes drained. I am waiting on a replacement to be delivered, but in the meantime, I think I have figured out how to fix the problem.
If I were to receive the replacement, but fix my current phone without opening the replacement, what is the process of returning/cancelling the replacement that was sent to me??
Thanks,
James
Hello ezdirt,
I'm sorry to hear that you are having issues with your phone not functioning properly. I understand how shocking it can be to have your device frozen on a specific screen. Some time has passed since this issue occured. Are you still having the issue with your device? Have you attempted a soft reset? Please let us know if you need assistance, thanks!
MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
Similar Messages
-
Phone is stuck on "Dual Core" Screen.
My phone is stuck on the "Dual Core" screen. It will not turn on or off. I've tried rebooting, had no luck. Was able to get to a FastBoot screen, but only tells me my phone is locked, then goes back to the "Dual Core" screen again. Help!
Let's get this resolved KJB123! How long have you had your Razr? When did this start happening? I know you've already done the FastBoot, but can you please try doing it while the phone is on the charger? Is there any physical or liquid damage? Please elaborate. Thank You, VanessaS_VZW
-
Im on my 3rd DROID in 18 months, few shut downs a day for the last couple months, until now its stuck on the dual core screen. some days it would boot up after an hour or 2. Took it to the verizon store and the tech insisted on wiping it again, now its stuck on the Dual core screen. Tried the Hard reset and no difference.
Do other peoples phones work fine or is this engineered obsolessence.I have the same issue and would like a solution as well.
-
A day ago, my phone was freaking out, saying all these apps had stopped working, so I turned off and immediately after turning it off the dual core screen with the red M came up and wont turn back on…
http://www.verizonwireless.com/support/knowledge-base-26502/
Above if battery pull/soft reset doesn't help. If it's boot looped may need new equipment -
I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP
nadiamilan wrote:
I think that is an great idea . But I wanna know if there is anything else i can do besides going all way back to the place i got if fixed at ....
Probably not. -
HI, I HAVE A MacBook Pro 2.3GHz dual-core Intel i5 AND I WAN'T TO UPGRADE THE HARD DRIVE UP TO 750GB AND ALSO THE RAM MEMORY TO 8GB. WHAT SPECIFIC MODEL OF HARD DRIVE AND RAM MEMORY SHOULD I BUY??? THANKS
No need to type in all caps - we HEAR you!
I would take a look at the internal drives offered by both Crucial (click the link "Internal Hard Drives Now Available") and OWC. I would stay away from Western Digital drives as they seem to have problems on a number of Mac models.
You can also shop for RAM at Crucial and OWC - just select the System Scanner tab at the Crucial website to find out which memory is right for your machine.
Good luck,
Clinton -
I got my screen fixed and the day i got my ipod touch 4th gen back the wifi doesnt work unless i hold it right up to my router. Roughly every foot I move back it loses a bar and if i leave the room it doesn't even have a signal completely. Could the screen replacement have tampered with the wifi capability? Also if it helps I switched internet providers and during the time when my ipod was being fixed a new router was installed and it doesnt seem to work unless directly infront of my ipod.
Take it back to where you had the screen replaced. They messed up the connection to the wifi antenna
Installing iPod Touch 4th Generation Wi-Fi Antenna - iFixit -
I am going to get my iphone 4 screen fixed and I was wondering how do I take down my photos without deleting them or losing them because I don't want the people looking at my photos??
There's this magical thing called "Google" which coincides with the word "research" but since you're here, and obviously needy, here ya go:
http://support.apple.com/kb/ht4083 -
i broke my iphone 4s screen, then i tried to fix and replace it by myself. unfortunately, i cannot do that correctly. i also damaged my wifi parts and shut off button. and my new screen is very hard to drive and use. i really want to repair those 3 problems. what should i do? how much money will be cost?
Hello!
When there is unauthorized modifications on the iPhone Apple doesnt replace the product. Unfortunately you will need to get a new iPhone!
If you could have contacted Apple when you broke your screen you would be eligible to get a replacement after paying the Out of Warranty service fee.
All the best!
Burcu -
I just got my battery and iphone 4 screen fixed and when it turned off because there weren't any battery left, I tried charging it. After charging it for like thirty minutes, I pressed the home & lock button and it turned on for a moment for me to see that it was only at 1%... So basically it wasn't charging for that entire half hour. Then, I tried connecting it to my computer and nothing is popping up... so it won't turn on or charge... what do i do?
Who repaired the phone? I suggest taking it back to this repair facility. Since Apple replaces phones instead of repair, the repair facility would be the one to take care of your problem.
-
Ipod screen cracked and replaced by third party, now cant type capitals so cant enter Apple ID password to access itunes, is there anything I can do?
Like lllaass said, bring it back to them. But, never ever, bring an iOS device to anyone for repairs except Apple. That voids your warrenty.
-
Like the topic says. I have tried all the fixes people have on here. Soft reboot, hard reboot and nothing. I got to the screen that has the choices of if you want to reboot like normal, factory etc but it really doesn't let me do any of those. I can scroll down to them but when I push the up vol to select it goes back to the duel core screen. I really need my phone since my mother is in the hosptal!
hmm.. Well if you have a Way to call Customer Service on another phone.. and you can Talk to a Tear 2 they can Walk you through some Steps to Try and get it going for that is the best way and they can View your account.. if they need to send you another Unit.. as they did for me
Here is the Numbers 1-800-922-0204 And *611 using a Mobil
when you get to option 3 or 4 I use 3 which is the Tech Dept. and they ask what you want to do say you want to talk to a Representative. you may have to wait a Few minutes to get connected as they may be busy but as soon as you do tell them the issue the Tear 1 will try and Diagnose what it is and if the Rep can't he or she will hook you up with a Tear 2 tell the Tear 2 the issue your having and see what the Rep can do for you..
Hopefully get it going but it may be like in my Case they may have to send you a new unit.. they Close at 11:00Pm Mountain Time.. Good Luck.. b33 -
I totally just typed way to much info in the title.
In any event, my G5 Dual Core's(late 2005) screen will randomly go black with out notice. Its happend while designing in illistrator and also while browsing google(primarly the use of my comp is graphic design). The fans stay on and it sounds to still be fully running however the screen will not wake up and if i tap the power button it doesnt wake up either. I reset the "PRAM" while booting up, i toggled my screen saver/power saver also so its "never".
I thought the HD was faulty cause it sounds like a light saber at times... I figured the OS was crashing(im ingorant) so I bought a new one and more ram as well. I've installed the HD and am waiting for 10.3 OS to get here in hopes that the new HD and OS will not crash(again that was my educated guess as to what the issue was).
Is it a video card issue? faulty cable you think(VGA to DVI 17" Samsung)?
Thanks so much in advance for any and all feed back along with the patience of a newbie to the forum/community world.
-KRAWSHHello,
Have you blown the dust out of it lately, especially the Video card, Power Supply, & RAM areas?
Get Temperature Monitor to see if it's heat related...
http://www.macupdate.com/info.php/id/12381/temperature-monitor
iStat Menus...
http://bjango.com/mac/istatmenus/
And/or iStat Pro...
http://www.islayer.com/apps/istatpro/
If you have any temps in the 70°C/160°F range, that's likely it. -
I have bought new macbook pro 13.3" i5 2.5 dual core. I was working fine but suddenly when i restarted my macbook after a shutdown its screen started blinking or scattering type. But before shutdown it was working very fine, dont know what happened to it. Please help me out.
Try running the Apple Hardware test to see if it picks anything up:
http://support.apple.com/kb/PH11342
You can also try starting in the safe mode to see if the condition is the same. Booting in this mode takes a long time to start:
http://support.apple.com/kb/HT1455 -
AMD dual core 64 X2 and Opteron 1**; what motherboard.
Hi to everybody, my name is Mauro and I am Italian. I have had for many years a lot of mobos MSI that are shown always reliable and with really excellent utility. An example the LiveUpdate that unlike utility of other brand is very comfortable and reliable. Currently I have a system AMD 64 X2 3800+ stepE4 with Asus A8N SLI Premium and memory RAM G.Skill PC4000 (chip Samsung UCCC) F1-4000USU2-2GBHZ PC4000. I have many problems of stability and I would want to return to the brand MSI. I use the PC as Workstation I am not interested to the SLI and I would want soon to pass to the CPU Opteron 1 * * dual core. The customer care G.Skill has reported that the brands of reference for the development of the forms are the MSI and few others. You would know me to suggest a complete mainboard in the endowments, silent and compatible with the CPU from me you quote. How VGA I have both chip ATI X700 Silent Pipes 256Mb or NVIDIA 6600 always silent pipes 256Mb. I am not interested to overclock. I am observing with attention the RD480Neo2 and other mobo with chipset NForce Ultra K8N Neo4 Platinum. Thanks for your share and suggestions.
MauroQuote from: Steve F. on 11-January-06, 03:04:05
Skippy, that's changing fast. Probably most major manufacturers are now explicitly supporting the Opteron.
Even MSI is getting there: K8N Diamond Plus
Hi,
To a careful study I have discovered that perhaps my Asus A8NSLIPremium has a problem that Asus is resolving. However I have asked to one friend of mine to make a will the MSI K8N Diamond Plus; in Germany it is already available some exemplary. The fact that the development has been made really with the Ram DDR that I have purchased (the G.Skill PC4000) it is a very important factor for the stability of a system. You introduces then with a good section of feeding to 4 phases it is very important. Certainly I am not interested to the characteristics of overclock but a Ferrari is not purchased only for racing. I have not told you that in so many years I have almost always had 2 brands that have always guaranteed me reliability: Abit and MSI. Objectively now that have tried also a lot of Asuses (5) I are not fully satisfied. For instance the Utility: LiveUpdate2 gave me reliability in the update of the bios (operation that finishes in DOS); the utility AsusUpdate because of a bug in the summer '05 are cost me 3 MB (update that departs in auto and it finishes in Windows). Resulted not could remain without MB I have had to purchase other identical MB. And treating itself of corruption of bios no guarantee. I have also discarded Tyan because it accepts only certified RAM DDR and their support it doesn't guarantee the operation with my DDR G.SKILL. Now that are in game I don't sell certain the DDR!
Mauro
Maybe you are looking for
-
After updating my operating system to 5.0.1 I can no longer send messages on my Road Runner email account even after modifying the outbound server for their mobile one. Opening Mail shows its trying to send but than I'm told the server wasn't recogni
-
Oracle DB to MS SQL Server via SSL ODBC
Is it possible to connect an Oracle 11.2 box to a MS SQL Server box with SSL ODBC? If not; then with 12c? If not SSL, would the two be otherwise compatable with a different form of encryption? TNS perhaps? The MS SQL Server side would be read only. A
-
Compatability of Crystal Reports 2008 with BOE 11.5 - (.rpt output)
Hi - I am planning an upgrade to Crystal Reports 2008 to take advantage of capabilities of Crystal Reports Viewer 2008 to modify parameters in reports (ex: posting reports to a shared drive for users to open and modify parameters). In order to have t
-
Is there any option in JTable to add the column number
Hi, I am using JTable to show some data read from database. I want to add the column number autometically.(Without by talking a variable and incrementing that by 1.After that add that to the first column.) I want just like a auto increment row number
-
how to calculate sub total in smartforms give step by step mak