Bios is corrupt or missing (error 501)

I downloaded the newest version of the bios.  Under system info, it identifies this newest bios as the bios.  But the computer shuts down every 30 minutes or so.  The computer shuts down.  Then it restarts, on its own, and a message comes up, saying "The bios is corrupt or missing (error code 501)." I tried recovering the bios using a press key combination, but it doesn't work.  I don't think the computer supports this function.   I do have a HP_Tools volume.  It has a folder "Hewlett Packard/Bios/Current" with files "68SAD" and "68SAD.sig".  The "Previous" folder has the same files.  The "New" folder is empty. I've always updated the Bios from the system drive, rather than from an external Flash drive.  I don't know if this matters or not.   I retried updating the Bios several times, thinking I did something wrong.  The computer still keeps shutting down, on its own, while doing things.  Then it restarts on its own with the "bios is corrupt or missing" message.  I can't turn off the computer without it restarting on its own and coming up with that message.   I'm desperate.

Hi @HP-salum 
Thank You for your inquiry, I will do my best to assist you.
It is my understanding that when you turn on your notebook you are receiving the Bios application 501 is missing or corrupt.
You will need to restore your bios.  Here is a link to assist you with that process. Restoring the BIOS
If you are unable to  restore the bios using the Windows key plus B method, if you can access the bios by pressing F10 approximately once ever second after pressing the power button to start the notebook to enter the system configuration screen you can try restoring the defaults.  There will be an option along the bottom of the screen.
If you are unable to install  the HP_Tools on a USB key as instructed in the previous document you can go to the download page for your notebook and look for a bios update which you can download and install on the USB key to  recovery your notebook.
Here is a link to Drivers & Downloads where you will need to input your exact model to display a list of software and drivers for your notebook.  This is where you can look for a bios update for yours.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Similar Messages

  • BIOS APPLICATIO​N ERROR (501)

    when i give power on system shows error hp bios application selected is corrupt or missing please again BIOS Application error(501)

    Hello Jaime13,
    Have you tried the steps from the previous post?
    Try those first and see what happens.
    Let me know how everything goes.

  • BIOS application error 501

    Imaged an EliteBook 8440w with Windows 7 x64 Enterprise. When shutting down from the Start button in Windows, the system shuts down, then goes into a reboot. It then comes up with the "HP BIOS Application Error (501)." I have seen posts about the EFI partition, etc etc but nothing on how to fix the problem from re-occurring. Thanks.

    Hi Entering the BIOS Setup menu
    Entering the BIOS Setup menu requires pressing a specific key at a specific time. If you fail to enter the Setup menu on your first try, repeat the following steps until you are successful:
    Close all applications that are currently running and restart the computer by clicking Start , Shut Down , Restart the Computer , and then OK .
    When the red Compaq logo or blue HP logo screen appears, press the F10 key on the keyboard to enter the Setup menu.Reloading the default settings
    Complete the following steps to reload the factory installed BIOS Setup settings:
    In the BIOS Setup utility, select the Exit tab.
    Select Load Setup Defaults .
    Select Save Changes and Exit (pressing F5 and the Enter key will also load the Setup Defaults).
    Press Esc and then Enter to exit Setup.   This is a feature. 
    You are using info-button to start and have no efi-partition (HP_Tools) installed.
    Disable 'HP Quicklook' from bios setup.
    HP EliteBook Notebook PC Series - BIOS Application Error (501)
    Information
    You may have get a 'BIOS Application Error 501' error message if using not HP Preload image and press INFO button when starting unit.
    The HP BIOS application selected is corrupt or missing. Please install the application and try again.
    BIOS Application Error (501)
    Enter - Continue 
    Details
    This error is the result of using the INFO button launch HP EFI Application and if not using HP Preload image, the operating system cannot find the EFI partition.
    What is EFI ?
    EFI is a set modular interfaces that replaced the set of traditional BIOS interfaces between the OS and platform firmware.
    The EFI partition is viewable on HP Preload image and HDD and is labeled as HP_TOOLS.
    The EFI partition and HP EFI application are not required for the basic operation of HP Notebook, however, if partition is missing, EFI feature is not available.
    Read mode on EFI Features on the "HP Business Notebook Computer - EFI Guidelines" that are downloadable on the www.hp.com
    EFI Guidelines (116.5KB, PDF) HP Business Notebook Computer
    http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01564727/c01564727.pdf?jumpid=reg_R1002_USE...  Let us know how it goes! *Although I am an HP employee, I am speaking for myself and not for HP.*Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks!

  • MacBook 2006 w/Snow Leopard; HP B210 printer; print problem; error message: One or more components of the HP printing software are corrupted or missing. Reinstalled software but Mac will not cause printer to print.

    ? MacBook 2006 w/Snow Leopard; HP B210 printer; print problem; error message: "One or more components of the HP printing software are corrupted or missing..." Reinstalled software but Mac will not cause printer to print.  My MacBook Pro works fine with same wireless printer.

    Hi ArielAce , thanks for getting back to me!
    I would recommend downloading and running the HP Print and Scan Doctor.
    Please keep me posted!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • After updating to adobe  reader 11.0.3 my registry was corrupted with a gapi32.dll missing error. I

    after updating to adobe  reader 11.0.3 my registry was corrupted with a gapi32.dll missing error. It was not missing and was conflicting with outlook as this dll file is a common file. The only way I could fix the problem was to do a system restore back to when I had the 11.0.2 version and everything will work with that. You have a problem with version 11.0.3 installation. The same thing happened on 3 computers so I know it is this new version of adobe reader which is the problem.

    It would be great, if you could provide us with the following details:
    1. The OS you are working on.
    2. The version of MS Office installed on your machine.
    3. A screenshot of the error message along with the scenario in which the same is displayed.
    4. How exactly did you go about updating Reader 11.0.02 to 11.0.03. Was it via the updater mechanism or by downloading the patch from the Adobe site.
    Also, it would be great if you could let us know if there was any other Windows or Antivirus related updates applied on your machine in the same timeframe as the Reader update.

  • ORA-12012: error on auto execute of job 754461 ORA-29279: SMTP permanent error: ORA-29279: SMTP permanent error: 501 Syntax error, parameters in command "RCPT TO:" unrecognized or missing ORA-06512: at "SYS.UTL_SMTP", line 20 ORA-06512: at "SYS.UTL_SMTP",

    Hi ,
    I am getting below error frequently in alert log of database.
    ORA-12012: error on auto execute of job 754461
    ORA-29279: SMTP permanent error: ORA-29279: SMTP permanent error: 501 Syntax error, parameters in command "RCPT TO:" unrecognized or missing
    ORA-06512: at "SYS.UTL_SMTP", line 20
    ORA-06512: at "SYS.UTL_SMTP", line 98
    ORA-06512: at "SYS.UTL_SMTP", line 240
    ORA-06512: at "APPS.EIS_UTIL_PKG", line 94
    ORA-06512: at "APPS.HKD_PO_ADDON_PKG", line 110
    ORA-06512: at line 1

    You have a job running in the database. Its job ID is 754461
    It looks as if that job runs APPS.HKD_PO_ADDON_PKG
    That job is attempting to send mail using UTL_SMTP and apparently passing some strange value to SMTP server for the RCPT TO: parameter.

  • Error Cab1 file is corrupt or missing in Reader 8.1

    I've tried installing Reader 8.1 on two different machines and keep getting the same error message about the Cab1 file being corrupt or missing.
    Its not missing but it is most definitely corrupted. Ive DL'd the darn thing 5 different times, all with the same results. It worked a few weeks ago on a very old Compaq (300MHz PII, 176MB RAM, Windows 2000 SP4). Now this week it wont install on a Gateway (900MHz AMD Athlon, 512 MB RAM, WinXP Pro SP2) or a Dell (1.5 GHz P4, 1GB RAM, WinXP Pro SP2). Doesn't make any sense to me.

    Ok. I located the folder in the folders panel and found it was in red, not white. I clicked on it and went to library but the synchronize option was grayed out so I'm kind of stuck at this point. Thanks for your help.

  • Boot Error 501 QuickWeb

    My QuickWeb won't work.When ever I open by pressing the dedicated key it says Boot Error 501 BIOS Corrupt/Missing.
    How to fix that error.
    I have a Recovery Hard Drive (D and HP_Tools (E with one backup in with which was before I had deleted the previous User Account and all files associated with it. Which shall I use?
    And if I use E will all my previous files come back? I do not want that .
    Also, I have heard that pressing Windows+B and then powering it up does the trick.Will that work? What will be used ? D or E?
    All , my previous files will be restored? I don't want that.
    Please help.

    Refer:
    http://support.hp.com/us-en/document/c03738933
    Wish you luck,
    Karthik
    --Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
    --Please mark the post that solves your problem as "Accepted Solution"

  • QuickWeb Error 501

    My QuickWeb won't work.When ever I open by pressing the dedicated key it says Boot Error 501 BIOS Corrupt/Missing.
    How to fix that error.
    I have a Recovery Hard Drive (D: and HP_Tools (E: with one backup in with which was before I had deleted the previous User Account and all files associated with it. Which shall I use?
    And if I use E will all my previous files come back? I do not want that .
    Also, I have heard that pressing Windows+B and then powering it up does the trick.Will that work? What will be used ? D or E?
    All , my previous files will be restored? I don't want that.
    Please help.

    Is this a HP software? And what computer O/S is this on and is the laptop or desktop?
    I am a Volunteer to help others on here-not a HP employee.
    Replies aren't online 24/7 because of Time Zone differences.
    Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

  • Satellite P205D-S7802: CD/DVD drive issue; driver corrupted or missing

    Hi,
    Dvd unit has not recognized by the OS.
    When i open My Computer the only unit displayed is C, there's no D unit.
    Then I go to device manager to check it, and I notice that the DVD unit has problems, then i open properties and the error message is:
    "HL-DT-ST DVD RAM GSAT20N ATA DEVICE
    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing".
    First i thought that was a hardware problem, but I introduced the windows vista disc at boot and the unit read it very well. Then I choose update driver from device manager and the updater told me that the best driver was already installed for the device.
    I tried to replace the .sys and .info files for cd-roms but nothing happened either.
    What is happening, please help, is urgent i need to use my dvd unit.
    Regards.

    Try this:
    remove the CD/DVD drive from the device manager list
    access the registry and remove the Upperfilters and Lowerfilters values completely from the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class{4D36E965-E325-11CE-BFC1-08002BE10318}
    This is described also here in the MS knowledge base article:
    http://support.microsoft.com/kb/270008/en-us
    Check it out!

  • Windows To Go windows/system32/Winload.exe corrupt or missing

    I have a windows to go hard drive and an error came up recently saying "windows/system32/winload.exe corrupt or missing". I made a recovery drive from normal windows 8 but it cant detect the windows to go hard drive (I think its because its only
    looking to internal hard drives). any help would be appreciated. thanks
    EDIT:: it should say winload in the title

    Hi!
    My name is Long.
    I've got the same issue like you and resolved that without repartition and reinstall window to to. 
    I will so you step by step what i did to resolve the error with winload.exe corrupt or missing. I hove that will help you resolve your problem too.
    As you known: Window to go run in a external harddrive with 2 partitions. The first Partition have 350 MB (FAT32, active partition and it contain boot files). The second partition have remaining space (contain window files).
    The first you need a computer have a working window 7 or 8 OS(recommend window 8 or highter)
    Plug your window to go hard drive to the window.
    Assign the first partition 350 MB by disk manager with letter Z: (normally the fist partition 350 MB is not mounted)
    Assign the second (contain windows files) with letter O:
    Delete all file in the partition Z:
    Open CMD and do the command.
           O:\windows\system32\bcdboot O:\windows /f ALL /s Z:
    Restart and boot to window to go.
    If you want to know why i did that, read below:
    (External Hard Drive = EHD)
    i found a lot of the suggests in the internet and did that.
    - I had try to replace the winload.exe file in the second partition but it not effect.
    - I replace the registry data in folder \windows\system32\config but it not effect.
    - I did some commands found in the internet but not effect too. (https://social.technet.microsoft.com/Forums/windows/en-US/1b2045b9-7fef-47f0-aea3-1e185fb7544c/fix-winloadexe-is-missing-or-corrupt-no-its-not)
    - System repair not work with EHD.
    After i did all the ways found in the internet, i think that, the problem is not due to winload.exe file.
    I read the tips to install window togo again and i try to reinstall the window to go without repartition.
    The install have 2 steps: 
    - 1: Partition and set active.
    - 2: Copy file and make boot
    I ignor the first step because my EHD have got 2 partitons like the tips. 
    I delete all file and folder relate to window except my pertional data (in the 2nd partition).
    I extract install.wim file and copy all to the 2nd partition. I restart and boot to EHD but it still got error.
    I'm used Bootice and check the MBR of EHD and i got unknown MBR. I think the the problem.
    So I used Bootice software, set MBR of EHD = Windows NT 6.x. and I
    Set PBR to 2 partitions are BOOTMGR boot record (FAT32/NTFS/ExFAT).  I restart and boot to EHD but it still got error.
    Next, I delete all file in 1st partition of EHD.
    I Open CMD and do the command 
    "o:\windows\system32\bcdboot o:\windows /f ALL /s z:"
    after that, i restart and boot to EHD and it worked. The window to go work perfect but i lost all settings :)
    So i think the 2nd partition and all files is ok. The problem is by the 1st partition.

  • Windows 2012 Domain Controller: Failed to open the runspace pool. The Server Manager WinRM plug-in might be corrupted or missing

    Hi all,
    We have been battling a problem for the last couple of days when we try to add the first windows server 2012 DC to an already existing Domain.
    The Server installation goes smoothly and we can add the computer to the domain and its all green.
    After we promote the server to a domain controller the WinRM service starts acting up (not responding anymore).
    The server manager console shows Remote Management as disabled, and when we try to enable it via the console or Powershell it freezes up.
    The AD DS part of the console is saying that there are post-promotion tasks that need to be completed but once we click on the task it takes us to the promotion wizard again, that basically complains that: Failed to open the runspace pool. The Server Manager
    WinRM plug-in might be corrupted or missing.
    In the Remote Management Event log we see the following entry: "The client got a timeout from the network layer (ERROR_WINHTTP_TIMEOUT)" Event ID 138
    We are unable to do anything with the server (demote, add roles, remotely manage...). We tryed the following already:
    1. Recreate from scratch
    2. Checking the GPOs to see if there is anything setup about RM -> came up with nothing
    We just ran out of ideas so HELP PLEASE !
    BR
    Tomaz Praprotnik

    Hi Cicely,
    Yes the error from the Windows Remote Management event log contains (I took out the User and FQDN of the Computer):
    Log Name:      Microsoft-Windows-WinRM/Operational
    Source:        Microsoft-Windows-WinRM
    Date:          3/29/2013 1:38:53 PM
    Event ID:      138
    Task Category: Response handling
    Level:         Error
    Keywords:      Client
    User:         
    Computer:     
    Description:
    The client got a timeout from the network layer (ERROR_WINHTTP_TIMEOUT)
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-WinRM" Guid="{A7975C8F-AC13-49F1-87DA-5A984A4AB417}" />
        <EventID>138</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>10</Task>
        <Opcode>0</Opcode>
        <Keywords>0x4000000000000002</Keywords>
        <TimeCreated SystemTime="2013-03-29T12:38:53.786357100Z" />
        <EventRecordID>6876</EventRecordID>
        <Correlation ActivityID="{18FCFBD2-2B38-0003-D261-FD18382BCE01}" />
        <Execution ProcessID="1084" ThreadID="2924" />
        <Channel>Microsoft-Windows-WinRM/Operational</Channel>
        <Computer></Computer>
        <Security UserID="" />
      </System>
      <EventData>
      </EventData>
    </Event>
    There is also another entry that sometimes comes up:
    Log Name:      Microsoft-Windows-WinRM/Operational
    Source:        Microsoft-Windows-WinRM
    Date:          3/29/2013 1:36:34 PM
    Event ID:      142
    Task Category: Response handling
    Level:         Error
    Keywords:      Client
    User:         
    Computer:     
    Description:
    WSMan operation Invoke failed, error code 2150859046
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-WinRM" Guid="{A7975C8F-AC13-49F1-87DA-5A984A4AB417}" />
        <EventID>142</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>10</Task>
        <Opcode>2</Opcode>
        <Keywords>0x4000000000000002</Keywords>
        <TimeCreated SystemTime="2013-03-29T12:36:34.076973400Z" />
        <EventRecordID>6869</EventRecordID>
        <Correlation ActivityID="{18FCFBD2-2B38-0001-F328-FD18382BCE01}" />
        <Execution ProcessID="4888" ThreadID="4392" />
        <Channel>Microsoft-Windows-WinRM/Operational</Channel>
        <Computer></Computer>
        <Security UserID="" />
      </System>
      <EventData>
        <Data Name="operationName">Invoke</Data>
        <Data Name="errorCode">2150859046</Data>
      </EventData>
    </Event>
    Best regards
    Tomaz Praprotnik

  • Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.

    I'm having the error "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" and I can't read/write CDs/DVDs. When I try to update the driver  I have the message that it is already up to date.
    I can't find the driver to dowload and try to fix the problem. Where can I download it or solve somehow my problem?

    Hi juigarashi,
    Microsofts automated troubleshooting service on the link below may help
    CD/DVD Repair
    Hope it works for you.
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • MFE - Server Error 501 Not Implemented - Help Pls

    Hi,
    I have a Nokia E71 with MFE (latest version) installed and set up with the correct connection and credentials etc
    Once i have run through the set up process i get an error which in the logs is viewed as follows:
    PeakTime active
    Setting OFFLINE Status to False
    Missing Protocol Version Header. Reverting to EAS 2.0
    HTTP Server Error 501: NotImplemented
    Any help or advice would be greatly appreciated

    For anyone else who encounters this post, if you're synchronizing your device to an Exchange 2007 server, please try placing a new email in your exchange Inbox to see if that corrects the problem. This error is commonly encountered after a device synchronizes data using a synchronization application other than MfE. 
    If placing a new item in your Exchange Inbox doesn't work, please power off, then on your device, select MfE > Options > Full resync to synchronize your data. 
    Message Edited by iwilcox on 26-Jan-2010 09:45 AM

  • Im getting an error 501

     After shutting down the system when i close the lid of my NB the machine start automatically and when i open the lid I get this message:-The HP BIOS Applcation selected is corrupt or missing. please install the application and try again.

    Contact Bose Support.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Maybe you are looking for

  • Drivers for windows XP 64 bit - struggling to get my machine working!

    I was calling Lenovo for the windows XP 64bit drivers, apparently, according to the answers i received 'they dont have it'? sounds a little strange how can they sell machines with 4GB and more and not support the 64bit? I am missing sound, Video and

  • Fetching the value of a BOL attribute.

    Hi All, I have a requirement where I need to enable some field (say A) on the basis of the value which  I enter in some other attribute(say B) of the same context node. That means, if value of B = " some value" then A should be enabled, and by defaul

  • New to Mac's how do i install ??

    Hi, i'm new to mac's coming over from a windows PC. I don't know how to install Dreamweaver MX on my macbook. It won't let me run the Autorun.exe or Install Dreamweaver MX.exe I keep getting told that i need to chose a program to run them. I took a l

  • How do I get a home Icon back?

    I just got a Blackberry 7250, got it activated on Verizon with a phone and Blackberry data plan, but am missing the Icon for the web browser on gthe Home screen. Under Options/Advanced Options/Applications it shows a Browser 4.1 !. Is that the Web Br

  • Balance Carryfoward Function Using FOX

    Hi ,   I got to create a FOX function to do (BCF) Balance Carryforward .. i need to COPY some records from one version(P6),Fiscal Year(2008) to another version(P1) and fiscal year(2009).While doin so i also need to carryforward the Previous years Bal