BIP in Oracle EBS R12.1 - Characters displayed as question marks

Hi,
We have recently upgraded to EBS 12.1.1, and have noticed that since doing so some characters in PDF outputs (from BIP reports run in EBS) are being displayed as question marks.
The Templates are created using the font Arial, and the characters that are being displayed incorrectly are 'long dashes' "–" (\endash) and where Microsoft Word has group three full stops together "..." (\'85)
An Example, the text in MS Word and in the PDF when run using Oracle BI Publisher Desktop is:
Three full stops ……………
A long dash –
A short dash -
However the output in PDF when running the report in EBS is:
Three full stops ?????
A long dash ?
A short dash -
Has anyone come across this before, or does anyone know of a way to resolve it. I have tried uploading an Arial font file and creating mappings (although Arial already exists as a seeded font file) but this has not resolved the issue.
Regards
Carl

Hello,
Check if you have all necessary fonts under your jre/lib/fonts ($AF_JRE_TOP and $OA_JRE_TOP) on all your web and concurrent nodes. Or, try to copy the fonts from $FND_TOP/resource (check post install steps for XMLP 5.6.3). Mid-tier bounce needed after copy.
Hope this helps.
Rownald

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Dear all Gurus,
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I changed the output of standard report 'Active Users' from 'Text' to 'XML' and defined the data definition and template for this report.
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Hi Srini;
Duplicate post - Oracle EBS R12 intalltion on Windows Web Server 2008 R2
Dont you have admin right? You could delete duplicate which pretend to open same question more than one place and also it could hold clear to open question interface on main related forum part
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https://forums.oracle.com/forums/search.jspa?threadID=&q=Auto+AND+Start+AND+Services&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Managing Server Processes
http://docs.oracle.com/cd/E18727_01/doc.121/e13675/T530130T530133.htm#5274555
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C:\Users\Bing\AppData\Local\Temp>REM
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| 0% completed
/ 0% completed
- 0% completed
\ 0% completed
| 0% completed
/ 0% completed
- 0% completed
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Running Database Install Driver for VIS instance
SECOND LOG FILEC::\oracle\VIS\db\tech_st\11.1.0\appsutil\log\VIS_bing-pc\ApplyDBTechStack_06132042.log
LOCAL : VIS
ORACLE_SID :
PATH : C:\Oracle\VIS\db\tech_st\11.1.0\perl\5.8.3\bin\MSWin32-x86-multi-thread\;C:\oracle\VIS\db\tech_st\11.1.0\bin;C:\oracle\VIS\db\tech_st\11.1.0\appsutil\jre\bin;C:\oracle\VIS\db\tech_st\11.1.0\appsutil\jre\bin;J:\StageR12\startCD\Disk1\rapidwiz\unzip\NT;C:\oracle\VIS\db\tech_st\11.1.0\bin;C:\Program Files (x86)\Oracle\jre\1.3.1\bin;C:\Perl\bin\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\hp\bin\Python
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ECHO is off.
ECHO is off.
The log information will be written to
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ECHO is off.
ECHO is off.
Starting listener process VIS ...
ECHO is off.
LSNRCTL for 32-bit Windows: Version 11.1.0.7.0 - Production on 13-JUN-2009 20:43:12
Copyright (c) 1991, 2008, Oracle. All rights reserved.
Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=bing-pc.horse.com)(PORT=1521)))
TNS-12541: TNS:no listener
TNS-12560: TNS:protocol adapter error
TNS-00511: No listener
32-bit Windows Error: 61: Unknown error
LSNRCTL for 32-bit Windows: Version 11.1.0.7.0 - Production on 13-JUN-2009 20:43:14
Copyright (c) 1991, 2008, Oracle. All rights reserved.
Starting tnslsnr: please wait...
TNS-12560: TNS:protocol adapter error
TNS-00530: Protocol adapter error
addlnctl.cmd exiting with status 1
OpenSCManager failed
adsvdlsn.cmd exiting with status 1002
ERRORCODE = 1002 ERRORCODE_END
.end std out.
.end err out.
AutoConfig Setup Phase
Running Setup Process 5 of 6 for AppsUtil
Executing script in InstantiateFile:
C:\oracle\VIS\db\tech_st\11.1.0\appsutil\install\VIS_bing-pc\afmkinit_inst.cmd
script returned:
Sat 06/13/2009
08:43 PM
"afmkinit_inst.cmd exiting with status 0"
ERRORCODE = 0 ERRORCODE_END
.end std out.
.end err out.
AutoConfig Setup Phase
Running Setup Process 6 of 6 for AppsUtil
Executing script in InstantiateFile:
C:\oracle\VIS\db\tech_st\11.1.0\appsutil\install\VIS_bing-pc\afmkinit.cmd
script returned:
Sat 06/13/2009
08:43 PM
1 file(s) copied.
1 file(s) copied.
1 file(s) copied.
"afmkinit.cmd exiting with status 0"
ERRORCODE = 0 ERRORCODE_END
.end std out.
.end err out.
Skipping Profile Phase
Skipping Apply Phase
adcvmlog.xml renamed to C:\oracle\VIS\db\tech_st\11.1.0\appsutil\log\VIS_bing-pc\adcvmlog.xml.06132042
[AutoConfig Error Report]
The following report lists errors AutoConfig encountered during each
phase of its execution. Errors are grouped by directory and phase.
The report format is:
<filename> <phase> <return code where appropriate>
[SETUP PHASE]
AutoConfig could not successfully execute the following scripts:
Directory: C:\oracle\VIS\db\tech_st\11.1.0\appsutil\install\VIS_bing-pc
adsvdlsn.cmd INSTE8_SETUP 1002
AutoConfig is exiting with status 1
RC-50014: Fatal: Execution of AutoConfig was failed
Raised by oracle.apps.ad.clone.ApplyDBTechStack
Thanks in advanced,
Edited by: amorsolo on Jun 15, 2009 9:12 PM

Hi user3726038,
I have seen posting about the installation of EBS R12/i11 saying it does not work with Windows Vista (64 bit). I went ahead and tried it anyway to see what kind of errors I get and to confirm if the errors I get are consistent with other people using Windows Vista. FYI, my installation went as far as 99% complete of step 2 of 5 before it errored out. I checked and noticed that many components of EBS have been installed with status equal zero which is good.
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Regards,
Thiru

hi thiru
I would like to know what could be the reason for the Status showing N for the DB Nodes and N for 1st Apps Node in the DR env during the Failover Testing. But I was able configure the DR env and bring up the application. Able to Login to the application also. Does the status in FND_NODES matter?
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please confirm you have a clean autoconfig enviornment
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please see
How to get a clean Autoconfig Environment ? [ID 391406.1]
AutoConfig Does Not Populate tnsnames.ora With FNDSM Entries For All The Nodes In A Multi-Node Environment [ID 1358073.1]
Using AutoConfig to Manage System Configurations in Oracle E-Business Suite Release 12[Article ID 387859.1]
Concurrent Processing - Steps To Clean Nonexistent Nodes or IP Addresses From FND_NODES [ID 260887.1]
Configuring Applications Node Services in Oracle E-Business Suite Release 12 [ID 406558.1]
On a R12 Multi-Node Install -- Why do all Middle Tiers run all Services? [ID 415385.1]
;) AppsMasti ;)
Sharing is Caring

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Please see these docs.
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BIP in Oracle EBS R12.1 - Characters displayed as question marks

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