Black lines all over page

When set a document in my printer to copy or print it prints out the page FULL of black lines all over the paper.  The only way I can get the page to copy so I can read it is to scan the document, save it on my desk top, then print off of my desk top,  Thats the only time that the page is not covered by black lines.
How do I fix this? 

What model do you have?
All-in-One Model Image Product Number
HP Officejet Pro 8500A e-All-in-One Printer - A910a and A910d
CM755A
CQ721A
CQ840A
HP Officejet Pro 8500A Plus e-All-in-One Printer series - A910g and A910k
CM756A
CQ722A
CQ841A
HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n
CM758A
What Operating system (on your PC) are you using? (assuming you are using a PC which is connected).
Windows 7
Windows Vista
Windows XP
or MAC?
from these questions, I'll see if I cn narrow down your issue.
Thanks
I work for HP.

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