BlackBerry 10 OS, Problem with Phone-book​(Contacts) applicatio​n

Hi,
I am using my Z30 as bussnes phone, thus I have over 1600 contacts in it. Many clients have 2 phone lines; one is phone only line & another that is FAX for incoming calls and it is also used as phone for outcoming calls, so the first line is not busy all time. When my clients call me at Z30 form the "FAX" line (traditional line-to-mobile voice call) , my mobile  does not show my clinets name(shows only the phone number which is calling me), even there is a contact with this number at my phone-book. I meen that the reverse lookup fails. It seems that reverse lookup does not work for FAX numbers!!! 
Can this be fixed on the upcomming update ?
Regards,
Panos

Posting on this forum and giving feedback at the other link someone will be aware of your issue, you have to understand that there are many issues for BB to resolve and change and it does take time. However you can also reach the support team at Twitter, see the links on this page.
http://ca.blackberry.com/support/support-lander/Co​nsumer.html
I cannot say one maker is better or worse than another but I am a member of Apple and things are not any better there.

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