Blackberry curve 9300 please help

Hi ive got a 9300 curve and my bbm was working perfectly.i was prompted to do a version update yesterday.once i did the update my bbm does not work proparly.it keeps on hanging and the scroller doesnt move when it should etc.is there any way i could re load the previous version again.please help

Hi and Welcome to the Community!
Give it a little time to resyncronize all your contacts, etc. Also reboot the device by removing the battery. The older versions are not made available.
VIA | John_Clark
http://supportforums.blackberry.com/t5/BlackBerry-Curve/Bbm-version-8-0-0-94-is-very-slow/m-p/268605...
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Similar Messages

Need help with a Blackberry Curve 9300, please...

Hello, everyone, I had a look around the forum and came across a post which offered advice one what to include in questions, so I have tried to include the info below.
Device info
Your carrier: Unlocked (was using Virgin)
Model info and OS version (Go to Settings, then Options, then about): Blackberry Curve 9300, OS 6
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 60%
Did a battery pull fix your issue? No
Apps installed and their version if possible. (Go to Settings, then Options, then applications): None, only the ones that come with it after reset to factory
BT device model/version (you will have to look at the BT device): Don't know what this means
When writing your question
Any other details that would help us out with your issue: This was my teenage brother's phone, which since has been given to me. The phone was severely mistreated; thrown around, stepped on and chewed. The battery had to be replaced as well as the middle chassis and the front and back cases along with the keyboard, bottom clip and screen.
Good description of what is really wrong and how to reproduce if possible. Details of what you did before: I managed to get it working after I had replaced everything listed above, but it will not charge using the cable. I have to keep taking the battery out and plugging it in seperately to charge, then putting back in the phone. This is after replacing the cable as my brother broke that too, so it's not the cable. He's damaged the data/ charge port.
The camera will not work, but at the moment I am not looking for a solution for that. The error is: "Could not start the camera. Close other applications and try opening the camera again". No applications are open and the OS has just been updated to the most recent version. For this reason, I think he's managed to break that too and it would need to be replaced if that's possible.
My issue at the moment... My mother, as you can imagine is furious with him for trashing the phone she bought him at about £250 when it was new a couple of years ago. So, as I have managed to get it to turn on and pick up wi-fi, she has said I can keep it. I am on Virgin Mobile and this phone is unlocked. It will not pick up any network even using my Virgin SIM card which works fine. My brother was also using it on Virgin.
I can use it with wi-fi and have already contacted t-mobile and Virgin Mobile to make there there's no problem with them. There isn't. The number has been put under my ownership and the phone registered to me now. It is not blocked or blacklisted, yet, only comes up with SOS for network.
Because of this, they and the local phone shop think he might have damaged the antenna inside. I am an iPhone user, this is the first time I have used a Blackberry, so I have no idea - can the antenna be repaired by myself?
Or, given that the camera doesn't work either/ needs replacing, would it just be better to get a replacement using my contents insurance? I am unsure which would be cheaper, to get the parts and try and fix it myself, or pay the excess for the insurance.
Advice appreciated... Thanks in advance.

Hey MaggzieP,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This KB article will determine if it is a software or hardware related issue for the camera: www.blackberry.com/btsc/KB15544
Also if you tried more than 1 SIM card in the BlackBerry Curve 9300 smartphone and it still shows SOS, this could be hardware related as well.
For all repairs, I can only suggest checking with the point of sale or network service provider for further options.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry Curve 8350i or Blackberry Curve 8330 *PLEASE HELP*

I just got a Blackberry Curve 8350i and I'm trying to figure out how to stop sending the text message I'm replying to with my reply. If anyone could tell me how to fix this I'd greatly appreciate it.

You aren't, actually.
The initial messsage is ONLY there for your reference, it is not sending.
If you don't want to see it at all, on your BB, go to Options > SMS and Number of previous Items = 0.
Message Edited by JSanders on 03-06-2009 03:11 PM
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

BB Curve 9300 - please help!!

Hi,
Could you please help me unlock my phone. I have switched on my phone, i can not use any keys on my pad to put in my pin.
It shows NUM in the right hand side top corner of my phone and in the bottom right corner it displays a closed lock.
The only button that works is my scroll button in the middel of my phone.
Please help!!
Jacky
Solved!
Go to Solution.

Try this first, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Now try to enter your four digit PIN.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 9360 Please Help..

I've had my curve under 3 months and last night it started freezing then rebooting, it done this over and over on a loop.. In the morning I tried reinstalling the software and also restoring the phone to factory settings both through the blackberry desktop software, when I now turn on my phone the intro message comes up which asks for you to accept the terms, but now it wont let me scroll down to accept, although the click on my scroller works.. Any idea's on what is wrong and how I can fix it ? Thank you

It sounds like something may be wrong with the trackpad. Since you've had the device for such a short period of time I would contact your carrier for a warranty replacement.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Blackberry curve 8520, please help!

Took my blackberry back to shop, have had it 6 months, First it kept loosing it's charge, then the speaker went, couldn't hear properly, then to end it all the scroll wouldn't work all the time. They sent it off 4 a repair then got told it's unrepairable due to water damage which it has not got wet to my knowlegde, ( is there any way of telling if it's water damaged), they are also saying there is damage to inside of the phone (a dent) by the memory card slot which i can't see unless taken apart. Can anyone tell me if it is possible to take it apart and is easy to put back ok or would they be able to tell i've done this before i take it back again due to me being unsatisfied. I haven't got insurance due to not being asked when i purchased the phone 4 my daughter 4 christmas. I'm new to buying this type of phone, give me the basic ones any day.

Hi Olistreet,
Battery pull Restart is recommended for software and also hardware as an first step to sort out any issue but if it fails then you can jump to other conclusions. as you said you heard a sound so please check your profile managment to make sure vibration mode is not on.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Problems with Ringtone Creator app for blackberry curve. Please Help!

I recently downloaded the ringtone creator app to use to create my own ringtones with my mp3s, and i made one and it worked fine yesterday. Now today i went to make another one and it has been processing for two hours now. I just took the battery out to reboot it and see if that would help. How can i prevent this from happening again?

Have the same problem with my BB Curve 8520 in Germany ...

I need to know a lot of things about Blackberry Curve 9300, I need hel please...

Hello there! Some of the questions or problems I'm encountering now maybe for some is nothing & seemed silly but for me it's giving me headache. First, just downloading & installing the Blackberry Desktop Software for PC is giving me a problem already, I downloaded & installed Blackberry Desktop Software v.5.0 but seemed not compatible with my PC & Blackberry Curve 9300, some options & features were missing/incomplete. So what is the best BB Desktop Software for BB Curve 9300? And I want to upgrade my BB Curve 9300 v.5.0.0.977 (Platform 6.3.0.63) to 6 OS. However, I want to know the advantages of the 6 OS first, what features are so special with this OS? Is it ok to download & install the 6 OS leaks? Among those leaks(V.6.0.0.448; v.6.0.0.418, v.6.0.0.380, v.6.0.0.344; etc.) what is the best & safest & most compatible with version of blackberyy Curve 9300 that i have??? Is it a must to upgrade my version of BB Curve 9300 to 6 OS? Í love changing my themes, wallpapers & ringtones but the version I have doesn't allow me to do so... So limited choices... What can I do???
I will really appreciate any comments, suggestions, replies regarding my concerns... Thanks!!!

Hi and Welcome to the forums!
Wow...that's a lot to pack into a single paragraph with a large colorful font! But, let's see if we can take your points one by one, shall we?
Netteski wrote:
First, just downloading & installing the Blackberry Desktop Software for PC is giving me a problem already, I downloaded & installed Blackberry Desktop Software v.5.0 but seemed not compatible with my PC & Blackberry Curve 9300
Exactly how did it seem not compatible? Precise descriptions are always better than vague generalities...which leave us to only guess...which helps no one I find...
Netteski wrote:
some options & features were missing/incomplete.
Again...what, exactly?
Netteski wrote:
So what is the best BB Desktop Software for BB Curve 9300?
The most recent version (6.0.1.18), available here:
http://us.blackberry.com/apps-software/desktop/
BTW...the version of the Desktop Software itself is not at all tied to your BB model, nor your BB OS level. It is always best to use the most recent Desktop Software version, regardless of BB model/OS that you have. (There are some very special cases that are exceptions to that...but they are indeed very special.)
Netteski wrote:
And I want to upgrade my BB Curve 9300 v.5.0.0.977 (Platform 6.3.0.63) to 6 OS. However, I want to know the advantages of the 6 OS first, what features are so special with this OS?
OS 6 is very very different from OS 5. I suggest you read the release notes, view the videos, and other things. If, ultimately, you decide you don't want it, then you can always fall back.
Netteski wrote:
Is it ok to download & install the 6 OS leaks? Among those leaks(V.6.0.0.448; v.6.0.0.418, v.6.0.0.380, v.6.0.0.344; etc.) what is the best & safest & most compatible with version of blackberyy Curve 9300 that i have???
I don't know if those versions are leaks or not. But, if they are from a carriers download web portal:
http://us.blackberry.com/support/downloads/download_sites.jsp
then they are official and not leaks. From what I can quickly find, the most recent official OS for the 9300 is 6.0.0.461 (from Telus). Typically, on this officially sanctioned (by RIM) site, we shy away from much discussion about leaks since they have bypassed the official channels and are not sanctioned by anyone for release to the general public.
Netteski wrote:
Is it a must to upgrade my version of BB Curve 9300 to 6 OS?
Nope...you can stay behind for as long as you want. Just be aware that someday your OS will be End Of Life and there will be no further formal support. Before you ask...no, I've no idea when that would happen.
Netteski wrote:
Í love changing my themes, wallpapers & ringtones but the version I have doesn't allow me to do so... So limited choices... What can I do???
Given that OS 6 is even newer, I'd expect that your choices for those things would be even further limited. But, over time, that will shift and there will be plenty of options for OS 6 for you to play with.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Need Help with App World on the Blackberry Curve 9300

Right i got the new Blackberry curve 9300 about a week ago. All my mates already have blackberry curves 8520's. I downloaded App World to get the same theme has my mate, but when i go on his it says he has over 1300 themes on his App World and i only have around 300 on my App World. Why is this? Also i can't get the theme i want because i don't have all the themes on my App World for some reason. If you could help please reply.

The 8520 and the 9300 are completely different devices with different OS's etc. The theme on an 8520 probably won't work on the 9300. The 9300 hasn't been out nearly as long as the 8520 so there are fewer themes available. This will change with time.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Can somebody help me with my Blackberry Curve 9300

Hi there, can anyone help???
I have been given a blackberry curve 9300 and I have just put a giffgaff sim card in and changed my number over. I have tried to text and it keeps coming up with a clock symbol and then a red X. I have looked at settings and it seems to be fine. I just can't send messages but I can receive them.
CAN YOU HELP
Hayley

musicalqueen wrote:
I'm not sure as I hace only got my message about being registered but apart from that nothing!!!!
OK, can you please get a friend to send you an SMS message and test?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Memory Card Issue with my BlackBerry Curve 9300

Hello,
I have been using the memory card for more than a year. It's a SanDisk or a ScanDisk memory card. It's 8 GB. I didn't use the card that came with my BlackBerry Curve 9300 phone. I'm always trying to delete files or to copy files, most of them are music files from my laptop to the memory card via memory card reader.
Now I am encountering a message that I need to repair the memory card whenever I try to insert it to my phone again. And most of the time whenever the phone automatically repairs it, some files are corrupted or considered as a "lost chunk files".
How can I recover those files? And why did it happen or always happen in the first place?
According to this site, you need to reformat it: http://www.techtalkz.com/tips-n-tricks/1535-memory-card-corrupted-here-solution.html
So what I did is to copied everything to my laptop then reformatted it completely.
It kinda solved the issue but for how long will I won't be experiencing the "repair memory card" issue and the "lost chunk files" issue?
Do I need another program to reformat the memory card and not to use the one that comes with every windows computer?
Does using a memory card reader or using a memory card adapter (for the microSD card) corrupts the memory card?
I have been researching on how to completely recover the files but I'm a bit confused.
There are a lot of recovery programs out there.
Can you guys help me out here? Thanks.
Here are the researches that I made:
http://www.diydatarecovery.nl/chkmate.htm
http://forums.crackberry.com/blackberry-torch-9800-f209/torch-freezes-media-card-corrupted-627384/
http://www.berryreview.com/2009/01/08/tips-tricks-recover-files-from-a-corrupted-sd-or-microsd-card/
http://supportforums.blackberry.com/t5/BlackBerry-Torch/Media-card-corrupted/td-p/1181945
http://www.squidoo.com/recoverphotosblackberry
http://www.ehow.com/how_2129153_retrieve-pictures-corrupt-memory-card.html
http://panasonic.jp/support/global/cs/sd/download/index.html
http://www.datarecoverybook.com/drb/usb-drive.html
http://www.cgsecurity.org/wiki/TestDisk
http://www.memorycardrepair.org/memory-card-repair/downloads.html

vikram82 wrote:
Tried a couple of things. Still my issue is not resolved
I think you should try each and everyone of the solutions suggested in the link I provided, given that it covered both harware and software suggestions. And always reset the device by removing the battery whilst the device is powered-on. Leave the battery out for a minute or 2 after each step.
See if that resolves the problem.
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

Blackberry curve 9300 photos wont view

My blackberry is taking pictures, but when i go to view them in my media, i cant see them? is there anything i can do to solve this?

Hi EMS1994,
Welcome to the BlackBerry Support Community.
Please try to reinsert both your media card and your battery and test again.
If this does not resolve the issue, are you able to see the pictures by navigating to your Pictures folder in Explore? This KB article provides the steps. "Explore the media card and Internal Memory Content" http://bbry.lv/SczDmH
Are you able to access the pictures using the BlackBerry® Desktop Software when your BlackBerry® Curve™ 9300 smartphone is connected to a computer?
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Unable to unlock Blackberry Curve 9300

I am trying to unlock my Blackberry curve 9300. It is coming up with enter "blackberry" to continue so I have done this too many times and it says last attempt ! I do not want to touch it again as I am clearly entering the wrong information.
How do I fix this?

You must enter the correct password.
Often users who have multiple numerals in their password will only press the ALT key for the first numeral and not those following, so for instance, if your password were "1234", you might have been pressing "Alt 1234" on the device, which makes the actual password to be "1ers".
Does that make sense? Does it sound familar to your usage?
So check the way you enter your password on the device... do you think you are entering multiple numbers but actually are not?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Bbm on blackberry curve 9300

i have recently aquired a blackberry curve 9300 and when i added some friends on bbm they stay in the pending box and it says in brackets waiting for authorisation can you please help me as i have spoke to other people who have blackberrys and they say that they havent had this before
thank you

Hi deantaylor84
Have you spoken with the friends you are trying to add to see if they have received your request? If they have not accepted your request, they will remain as pending in your BBM list.
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Does the BlackBerry Curve 9300 support OTG?

I have a BlackBerry Curve 9300. I was recently shopping and saw a flashdrive that can be plugged into smartphones to transfer data between your phone and another device. The package said something about OTG. Does the BlackBerry Curve 9300 have OTG? Or is there any way to get OTG support for my phone?
If not, are there any other microUSB drives that would not require OTG support to be compatible with my phone?

Hello Rohit,
Thanks for your post..!
Please check below mentioned links, these may help you
https://github.com/mjrusso/videostreaming-blackberry
http://docs.blackberry.com/en/smartphone_users/deliverables/18349/711-01774-123_Supported_Media_Typ...

Blackberry curve 9300 please help

Similar Messages

Maybe you are looking for