Blackberry curve 9320

I put a message on earlier which seems to have disappeared completely. I was asking my my phone when I tried to send a testd will not move down from the number line to the message line and seems to be jammed completely. Will yoiu please advise. Thank you

Hello,
Here is your other thread:
http://supportforums.blackberry.com/t5/BlackBerry-Curve/Blackberry-curve-9320/m-p/2046673#nobanner
Please work there rather than create a duplicate.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • How to install Japanese language in Blackberry Curve 9320

    I want to install Japanese language in Blackberry Curve 9320.
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    Vishal

    Hi and Welcome to the Community!
    vishalk wrote:
    but still unable to install it.
    Please expand on that...what exactly do you attempt and what exactly happens?
    Let us know.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • My Blackberry Curve 9320 freezes to often :L

    I recently got a Blackberry Curve 9320 which I was told was the latest model and would have the least problems. However I have been witnessing many problems with the device. It repeatably freezes when on apps like pictures when im scrolling through the images. It will freeze half way between two images and then close and will not let me back on the app until I restart it by taking the battery out. Also sometimes when I edit the volume the symbol will stay frozen on my screen until I restart it. I do not understand why it is doing this and it is annoying having to keep restarting it. Can anyone let me know why it might be doing this or anything I can do to solve it? I am trying to avoid taking it back but would appreciate advice on this. Thankyou.

    Charley16 wrote:
    I have 7.7MB isnt that quite a lot? What would that have to do with my freezing?
    Hello Charley
    No it is not ! Your device is suffering from a very low memory , you should have atleat 70 to 80 MB of free space which may allow your device to run smoothly .
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • New Blackberry Curve 9320, can't activate radio data

    Hi all,
    I have just got a Blackberry Curve 9320 and was trying to set up my business email but couldn't and found the problem is I can't seem to activate the radio data.
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    Does anyone have any ideas as to why it will not activate?
    Carl

    Hello cfenton ,
    Welcome to the Community,
    First make sure that you have BIS , then please look at this article of KB how to associate a email address with 
    Blackberry Internet Service account. How to associate a email address with a blackberry service account
                I hope it will help.
    Good Luck
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Camera on blackberry curve 9320 not working

    Hi. I am in real need of help now. This problem started 1-2 months back, but I only noticed it about 1 month back. The camera on my blackberry curve 9320 isn’t working. At first, when I opened the camera, it said that I needed to close other applications to use the camera, and I did do it, but the camera still didn’t work. Now, when I open the camera through the icon or the convenience button on the right of the device, this screen comes up. It doesn’t let me take pictures for anything, but does let me open the options. It does the same for the video camera. Please can someone help me.  I need to sell this phone to get a Blackberry Z10 but I cant sell it with a camera that doesn’t work. Please, anyone reply with a solution ASAP. Thank.  />
    he screen" wi

    The simplest way is to, on a PC (you cannot do this on MAC):
    1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
    2) Uninstall, from your PC, any BB OS packages
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    http://us.blackberry.com/software/desktop.html
    4) Download and install, to your PC, the BB OS package you desire:
    http://us.blackberry.com/support/downloads/downloa​d_sites.jsp
    It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
    5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
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    C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
    6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
    6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
    http://supportforums.blackberry.com/t5/BlackBerry-​Device-Software/How-To-Reload-Your-Operating-Syste​...
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    You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
    You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
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    If the behavior presents immediately, then try a different OS with step 1
    If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
    Add one thing -- no matter how tempting, just one.
    If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
    Repeat steps 4 and 5 until all things are loaded or the behavior presents
    When the behavior presents, you know the culprit...the last thing you loaded.
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    If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
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    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    KB27956 How to recover a BlackBerry smartphone from any state
    http://crackberry.com/blackberry-101-lecture-12-ho​w-reload-operating-system-nuked-blackberry
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    KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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  • Poussiere sous l'ecran de mon backberry curve 9320 / dust under the screen of my Blackberry curve 9320

    bonjour,
    J'ai acheté il y a 3 semaines un BLackberry curve 9320 mais il y a de la pousierre qui s'est incrustée sous l'ecran, il y en a de plus en plu et cela me gene. Mon telephone n'est pas tombé et je trouve ca anormal que de la pousiere se soit mise en desous de l'ecran sans que le telephne n'ai subit de choc.
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    Cordialement
    Chloé Halot
    hello,
    I bought 3 weeks ago a BlackBerry Curve 9320 but there is dust that has gottenunder in the screen, there is more and more with time and it bothers me. My phone did not fall and I find thatit is abnormal that dust gets under the screen if the telephne have not suffered from shock.
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    Chloé Halot

    Même problème sous l'écran de mon 9320 (coté gauche, prise USB). C'est très énervant surtout qu'il n'y a pas eu de choc et qu'il y a de plus en plus de poussière qui s'accumule. Y a-t-il une solution que l'on peut faire sois même, ou peut-on faire jouer la garantie constructeur ?
    Merci de votre réponse
    Same problem on my 9320 Blackberry Device (left side, USB plug). It's very annoying, moreover there were no bump that could cause the problem, and there are more and more dust under the screen. Is there anything I can do ? Or can I send it to repairment ?
    Thank you for answering

  • Blackberry Curve 9320 keypad and trackpad not working

    So I have a Blackberry Curve 9320 and I accidently dropped it down the toilet. Both the water damage stickers (on my battery and on the actual phone underneath the battery) are red. So I put my phone in a bowl of rice in my airing cupboard for around a day and a half to dry it out (I also tried drying it a little with my hair dryer). Anyway, I charged it overnight and when I took the battery out then put it back in, it started up and the screen was working! Of course I was really exited, thinking it would work, only to realise the trackpad and and all keys/buttons are unresponsive. Is there anything I could try to get them to work again? Or if I took it to a phone shop would they be able to do anything? :/

    HorizonWireless is no longer in business as a cellular repair facility.
    You might contact any local Vodafone dealer first for repair options.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
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  • BlackBerry Curve 9320 not able to access BlackBerry App World

    Hi All,
    I am new to Using BlackBerry.I have got a BlackBery Curve 9320 also as it requires 3G Net Connection for accessing internet i have put Vodafone's 3G internet pack as my network provider is Vodafone.But still i am not able to access my BlackBerry App World and many other stuff.But when i connect to my friend's mobile internet with Wifi i am able to access BlackBerry App word.Also when i try to access BlackBerry App it says " we cannot connect you to Blackberry App World.Please ensure that your devide is connected to the wireless network and try again"
    Please Help and Guide...
    Have a Rocking Day ahead!
    Thanks and Regards,
    Sushma Ramakrishnan Iyer (PS No. 298028),
    SalesForce.Com Team,
    HiCE Business Unit,
    Old Building - Block 1,
    Plot No.EL - 200 | TTC Electronic Zone,Shil - Mahape Road,
    Mumbai - 400710.
    Mobile : +91 96 6515 6328 | Work : +91 22 6795 4111
    E-mail id : [email protected]

    Hello Sushu
    Welcome to BlackBerry Support Forums
    If you want to access most BlackBerry Application over your Mobile Network then a  normal 3G data plan will not allow us, for that you have to activate BIS / BlackBerry Data Plan from our Carrier . However currently many application may work over a WiFi network .
    So if you want to use those applications over your Carrier Network then call Vodafone and activate BIS  on your account. 
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Frequent reboot in BlackBerry Curve 9320

    I've purchased a BB Curve 9320 a month ago and have been using it regularly for texting,calls and browsing primarily. Of late I have been experiencing frequent reboots of the phone all of a sudden several times a day.I had installed a few apps but thinking that this reboot issue may be due to the apps, I've deleted all the applications. Please help me out, this is my first BlackBerry phone and I hope that I've not made the wrong choice.

    Frequent rebooting problem with Blackberry: Hello my fellow sufferers, here I am going to give you guys a solution for this problem which might work. I have been annoyed by frequent rebooting problem with my Blackberry since last 3 months. Earlier I went to service center and they kept my phone for 2 days, gave it back to me after software updation. But the problem of frequent rebooting didn't solve. I again went to local service center and this time they’d sent my phone to blackberry service center Bangalore. It came after 20 days. It seems that my earlier phone had been replaced by new phone (since my older phone was having lots of scratches all over its body and screen too). Now I was happier to have new phone. But as soon as I started using it (after restoring the backup from desktop software) the rebooting problem started again. So now I went for my own diagnosis to find out the remedial of this problem (by d way I am an engineer  ). I tried each and every combination to find out the root cause. -----------I used my phone in following individual states to know in which condition the problem occurs. 1. Keeping memory card out 2. deleting all third party application 3. keeping my phone in charging condition 4. Switching off the data service, etc. 5. Log out of all social networking apps. What I observed that rebooting problem didn’t occur during phone in charging condition, Facebook log out condition and data service off condition. I have also referred all the forums here regarding this problem. Some of them had suggested few things like keeping paper beneath battery, and data service in 2G mode, etc. I have tried several combinations and finally my rebooting problem seems to be solved. However it is not completely wiped out but frequency is certainly reduced from 50 times a day to 1 or 2 times per 3 days. So here is the combination I’ve tried. 1. Delete the Facebook application preinstalled in your phone 2. Delete all event logs. Press Alt + LGLG. Clear the log, uncheck all values in option and save it 3. Keep a paper beneath battery to hold it strongly. 4. Reinstall the Facebook from blackberry world. Please try out these things and let me know whether your problem is solved or not. But certainly it is the failure of Blackberry that even after huge complains they are to come out with the solution of frequent rebooting. I would never recommend any one to buy blackberry. Useless phone, and useless service.

  • Cant upgrade APP World Blackberry Curve 9320

    Hi,
    Im currently using curve 9320 and when i use my app worl its says that need to upgrade. i follow the instruction however still can't upgrade. 
    I have used both blackberry browser and internet browser but still there is error. What should I do please help
    please help.
    Thanks,
    hnecesario

    Hello hnecesario, 
    Welcome to the forums. 
    What is the exact error you are getting? 
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • How to stop your blackberry curve 9320 from rebooting on its own

    Take a piece of paper and place it on top of the battery(not where its written blackberry) force it to stay still, that will keep it from switching off. Try it n see if it would help you because my phone has not even switched off once on its own since I did that, it might help u 2.

    nyathi wrote:
    Take a piece of paper and place it on top of the battery(not where its written blackberry) force it to stay still, that will keep it from switching off. Try it n see if it would help you because my phone has not even switched off once on its own since I did that, it might help u 2.
    Hi! Thank you for your input. I personally recommend this method as well in certain occasions, but we need to remember that not all issues regarding BlackBerry Curve devices not powering up (specifically 9320's) is an issue  can be rectified by this method. It can be an issue with monitor, a software, battery, faulty hardware etc., that's why we need to probe and not assume that placing a piece of paper is the snake oil for 9320 issues. Although it may help sometimes, let's not assure users that this is the solution to their problem. 
    I saw you across the forum posting the same message. 
    here http://supportforums.blackberry.com/t5/notifications/notifymoderatorpage/message-uid/3030658
    and here:http://supportforums.blackberry.com/t5/notifications/notifymoderatorpage/message-uid/3030654
    Again, thank your for your input. We appreciae your contributions! Cheers!
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • Mac OS 10.9.1(Maverick) + Blackberry Desktop Software 2.4.0 build 18 and Blackberry Curve 9320 - unable to sync Mac contacts nor calendars

    this is so frustrating!
    I upgraded to mac OS 10.9.1 a few months ago.  I can no longer sync my mac contacts nor calendars onto my Blackberry Curve - this is my business phone.
    I've hunted and hunted around for a solution and have got nowhere, other than a very long convoluted method which requires me to back-up my mac contacts, go into various files and change things ... all very risky.  I appreciate that Mac have done the dirty by seeminly removing iSync and unabling Sync Services in the normal sense of the word, but I would've thought that Blackberry by now would have come up with a work around?
    Can I export the data and import it into the phone somehow?  or Has anyone got a viable solution?  If not the blackberry is going in the bin and I will get a smart phone that does "talk" to my mac.
    Many thanks

    I have the same problem, and a supervisor Apple Support guy just told me (23 jan 14), after 2 days of searching, that it is impossible to sync a BB with Mavericks...
    I am furious too : it is just like if Apple would be telling plainly that an iPhone cannot phone to a BB...!

  • Problème avec le BlackBerry Curve 9320

    Bonjour,
    Je dispose du BlackBerry 9320, et je suis allée en Italie du 11 au 18 mai et depuis que je suis rentrée, je n'ai plus accès à Twitter et  Facebook. Le seule moyen d'y accéder et de me connecter en Wifi.
    Quand je vais sur Twitter et que j'essaye d'actualiser, j'ai ce message : "Tunnel Failed" et Facebook, pareil, je ne peux pas actualiser, pas publier, rien.
    Je suis allée chez mon opérateur (SFR) tout à l'heure et il m'a dit que je n'étais pas la seule à avoir ce problème mais qu'il ne savait pas ce que c'était.
    Cordialement, Marie.

    Même problème sous l'écran de mon 9320 (coté gauche, prise USB). C'est très énervant surtout qu'il n'y a pas eu de choc et qu'il y a de plus en plus de poussière qui s'accumule. Y a-t-il une solution que l'on peut faire sois même, ou peut-on faire jouer la garantie constructeur ?
    Merci de votre réponse
    Same problem on my 9320 Blackberry Device (left side, USB plug). It's very annoying, moreover there were no bump that could cause the problem, and there are more and more dust under the screen. Is there anything I can do ? Or can I send it to repairment ?
    Thank you for answering

  • Sound issues with Blackberry Curve 9320

    Hi all, ive owned the 9320 for about a month now and this morning its deicded to not play any sound, at all.
    Ive not changed any setting, ive also checked that I havent muted the phone, its using its normal sound scheme, which I have been using this past month or so.
    It also isnt playing any media files, I have a few of my mp3's saved to the phone to the listen to, any time I try to open a song, I get an error saying device cant read file.
    All this started today and the only thing ive done with the phone today is make 1 phonecall.
    Solved!
    Go to Solution.

    Hi and Welcome to the Community!
    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Best!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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  • Email Setup application is not working on my device Blackberry Curve 9320

    Dear Sir/Madam: I am unable to set up email using Email Setup application on my device. However I can setup my email accounts through the mobile service provider's web portal. Every time I try to setup emails from my device using "Emails Setup" option, I get the message "Your device encountered a problem with this application's server". Looking forward to your kind response Thanks Nini

    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    Article ID: KB32866 Error "Your device had a problem connecting to the server" is displayed when attempting to integrate an email account in the Email Setup application
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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