Blackberry Desktop Manager version 7.1

I don't know where to download the new version 7.1 Blackberry Desktop Manager.

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Desktop Manager Windows
Desktop Manager MAC
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Similar Messages

  • Blackberry Desktop Manager Version 6 Download Needed

    A few months ago I read a post that had a link so I could download Blackberry Desktop Manager Version 6 for Windows.
    Does anyone have access to a link?
    Cheers,
    Steve
    Solved!
    Go to Solution.

    Hi and Welcome to the Community!
    I suggest this thread:
    http://supportforums.blackberry.com/t5/Desktop-Sof​tware-for-PC/Cleanly-quot-Starting-Over-quot-with-​...
    Post (15) has links to older Desktop Software versions.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Mac version of BlackBerry Desktop Manager KB articles

    The following is a list of knowledge base articles for the Mac version of BlackBerry® Desktop Manager:
    KB18769 - System requirements for BlackBerry Desktop Manager version 1.0 (for Mac OS)
    KB18770 - Features of BlackBerry Desktop Manager 1.0 (for Mac OS)
    KB18771 - Installing and removing BlackBerry Desktop Manager version 1.0 (for Mac OS)
    KB18776 - How to back up and restore BlackBerry smartphone data using BlackBerry Desktop Manager version 1.0 (for Mac OS)
    KB19148 - How to synchronize a BlackBerry smartphone with Microsoft Entourage using BlackBerry Desktop Manager version 1.0 (for Mac OS)
    KB19150 - How to update or modify applications on a BlackBerry smartphone using BlackBerry Desktop Manager version 1.0 (for Mac OS)
    KB19151 - Faster Synchronization and Safer Synchronization options in  BlackBerry Desktop Manager version 1.0 (for Mac OS)
    KB19152 - How to synchronize music from iTunes using BlackBerry Desktop Manager version 1.0 (for Mac OS)
    KB19470 - Unable to Synchronize Mac Desktop Manager with Entourage 2004
    KB19645 - Media Transfer Protocol (MTP) enabled BlackBerry smartphones are not detected by the BlackBerry Desktop Software for Mac
    KB16473 - Remove or uninstall BlackBerry Media Sync for Mac computers
    KB19624 - After the TetherBerry application has been opened, the BlackBerry smartphone is not detected by BlackBerry Desktop Manager version 1.0
    KB19631 - Groups in Apple Address Book do not synchronize with contact list categories on the BlackBerry smartphone
    KB19728 - The BlackBerry Desktop Manager is unable to detect the BlackBerry smartphone when the Mac computer is booted into Mac OS X 10.6 64bit mode
    KB19682 - "Persistent Store Migration Failed" error message is received upon opening BlackBerry Desktop Manager
    KB19683 - PIN, Home 2, Work 2, and Other field values within the contact list are removed from the BlackBerry smartphone after modifying the contact list entry in Microsoft Entourage
    KB19636 - "Categories" field in Tasks does not synchronize between Entourage Notes and the BlackBerry smartphone
    KB19625 - PIN field within the contact list does not transfer to the Address Book on the Mac
    KB19596 - Synchronization using iCal with read-only calendars generates an incorrect prompt for conflict resolution in future synchronizations
    KB19621 - Previously synchronized calendar or contact information gets erased from the Mac computer after synchronizing with the BlackBerry smartphone
    KB19687 - Address Book synchronization completes, however no data is transferred to the BlackBerry smartphone
    KB19630 - Calendar appointments accepted on the BlackBerry smartphone cannot be edited after synchronizing with iCal
    KB19629 - Mass storage drives are not mounted after the Macintosh computer awakes from sleep mode
    KB19640 - BlackBerry smartphone has only one Work/Home phone number after synchronization
    *** We will continue to add more as they become available.
    Message Edited by FozzyBear on 10-02-2009 09:35 PM
    -FB
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    I think you're going to have a problem with that.  http://forums.crackberry.com/mac-users-f62/desktop-manager-os-lion-624231/
    Try BlackBerry support  >  BlackBerry Support

  • Blackberry Desktop Manager does not show Media Manager

    First, let me say I am a NEW Blackberry user, my hubby and I both got new Blackberry Curves 8310 recently.
       When I installed the disc that came with the phone, the Blackberry Desktop Manager does not have the "Media Manager" as one of the choices, as was shown on all of the booklets and tutorials. I even re-installed the program, thinking maybe it didn't download completely the first time, but it still comes up showing only these 4:
             Synchronize, Backup & Restore, Application Loader, and Switch Device Wizard.......
    All of the directions I've received show that I can easily add pictures and music simply by clicking on Media Manager, but it just isn't there.
    Here is info about the installation disk that we received with our phones, supposedly the correct and latest versions . . ..
    Blackberry Desktop Manager
    version 4.3.0.17 (Nov.12 2007)
    Device Communications      Blackberry Device mgr....4.3.0.7
                                             BBDevMgr   ................4.0.0.1
                                             RIM USB Driver.............4.0.0.2
                                             RIM USB Serial Driver.......2.1.0.4
    Application Loader          Application Loader ..........4.3.0.13
                                         RIMProgram .....................1.0.0.35
    Seriously, none of these really means a whole lot to me, I just want to click on something and have it work . . .  I did try to "upgrade" to a newer version, and I got the message that the version I had was the newer one, so now what?
    I have memory cards inserted in the phone(s).
    I will appreciate any help with this, I'm really frustrated. I figured out how to move files manually, but I don't understand why it isn't showing up as illustrated in the instruction manuals and online tutorials.
    Solved!
    Go to Solution.

    mamapajama wrote:
    First, let me say I am a NEW Blackberry user, my hubby and I both got new Blackberry Curves 8310 recently.
       When I installed the disc that came with the phone, the Blackberry Desktop Manager does not have the "Media Manager" as one of the choices, as was shown on all of the booklets and tutorials. I even re-installed the program, thinking maybe it didn't download completely the first time, but it still comes up showing only these 4:
             Synchronize, Backup & Restore, Application Loader, and Switch Device Wizard.......
    All of the directions I've received show that I can easily add pictures and music simply by clicking on Media Manager, but it just isn't there.
    Here is info about the installation disk that we received with our phones, supposedly the correct and latest versions . . ..
    Blackberry Desktop Manager
    version 4.3.0.17 (Nov.12 2007)
    Device Communications      Blackberry Device mgr....4.3.0.7
                                             BBDevMgr   ................4.0.0.1
                                             RIM USB Driver.............4.0.0.2
                                             RIM USB Serial Driver.......2.1.0.4
    Application Loader          Application Loader ..........4.3.0.13
                                         RIMProgram .....................1.0.0.35
    Seriously, none of these really means a whole lot to me, I just want to click on something and have it work . . .  I did try to "upgrade" to a newer version, and I got the message that the version I had was the newer one, so now what?
    I have memory cards inserted in the phone(s).
    I will appreciate any help with this, I'm really frustrated. I figured out how to move files manually, but I don't understand why it isn't showing up as illustrated in the instruction manuals and online tutorials.
    Hi...
    I can help you with the download link...
    The link is here
    When you get to the page that has the downloads, pay attention to which version your downloading as some have media manager (near bottom) and some do not have media manager (near top)
    Let us know how your doing...
    Do you have XP or Vista?
    H.
    +++++++++++++++++++++++++++++++++++++++++++++++++
    If successful in helping you, please give me kudos in my post.
    Please mark the post that solved it for you!
    Thank you!
    Best Regards
    hmeister

  • Error Syncing Contacts - 8330 and Mac Blackberry Desktop Manager

    I am running Mac OS X 10.6.2, Blackberry 8330 version 4.5.0.127, and Blackberry Desktop Manager version 1.0.2 (build 8)
    I get an error message when trying to sync my contacts to Entourage.  Also, unlike calendar and task option windows, I do not get any selection options.
    Any help would be appreciated.

    I too had the same problem. See below... there's a workaround. Apparently they are working on it.
    BlackBerry Desktop Manager is unable to detect the BlackBerry smartphone when the Mac computer is bo...

  • Error when updating Playbook OS version via Blackberry Desktop Manager

    Greeting,
    I have a batch of old playbooks which having the stack charging issue, but I found that I can update the OS to the newest version (2.1.0.1917) via Blackberry Desktop Manager, then the charging algorithm will be changed to the updated one and go over this dead battery issue. I was able to do so successfully in the past week smoothly on several devices.
    But since this Monday, the Desktop Manager is saying "An updated Blackberry Desktop Software component must be installed before you can continue" when downloading the Desktop software and will appear "There was an error updating your software, an error has occurred while downloading the Blackberry Desktop Software.Please try again." and preventing the process. Seems there are some change on the server side starting this week which has caused this problem, but there's no error code to locate the exact issue.
    I tried on 2 different computers as well as completed uninstalling and re-installing the Desktop manager, also tried to disable the automatic update as been advised in some threads. So no clue how to deal with it for now. It will be highly appreciate if some one can share some idea.
    I've attached the step by step screenshots for reference, where you can find here:
    http://forums.crackberry.com/blackberry-playbook-f222/error-when-updating-playbook-os-version-via-bl...
    Thanks,

    BLock wrote:
    Sorry I can not help you with your problem but perhaps you can help me.  
    Can you advise where I can find info on "disable the automatic update"?
    just ignore the update if you dont want it on the playbook
    for reloading the OS
    First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
    This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
    After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.
    Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.
    You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.
    QUICKLY choose the Update option.
    This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
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  • What version of Blackberry desktop manager is compatible with Mac OS 10.7 Lion

    What version of Blackberry desktop manager is compatible with Mac OS 10.7 Lion?

    I think you're going to have a problem with that.  http://forums.crackberry.com/mac-users-f62/desktop-manager-os-lion-624231/
    Try BlackBerry support  >  BlackBerry Support

  • Unable to install Blackberry Desktop Manager on Windows 8

    Hi Team,
    Please help as I am trying to install Blackberry Desktop Software for my Blackberry Bold 4 (9900) phone,
    I did not get any software CD with the phone hence downloaded the software from 
    http://us.blackberry.com/software/desktop.html
    and when I try to install I get the following error,
    I do not understand this issue can any one help me on this.
    Windows ® Installer. V 5.0.9200.16384
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
    </package | /i> <Product.msi>
    Installs or configures a product
    /a <Product.msi>
    Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
    Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
    Uninstalls the product
    Display Options
    /quiet
    Quiet mode, no user interaction
    /passive
    Unattended mode - progress bar only
    /q[n|b|r|f]
    Sets user interface level
    n - No UI
    b - Basic UI
    r - Reduced UI
    f - Full UI (default)
    /help
    Help information
    Restart Options
    /norestart
    Do not restart after the installation is complete
    /promptrestart
    Prompts the user for restart if necessary
    /forcerestart
    Always restart the computer after installation
    Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
    i - Status messages
    w - Nonfatal warnings
    e - All error messages
    a - Start up of actions
    r - Action-specific records
    u - User requests
    c - Initial UI parameters
    m - Out-of-memory or fatal exit information
    o - Out-of-disk-space messages
    p - Terminal properties
    v - Verbose output
    x - Extra debugging information
    + - Append to existing log file
    ! - Flush each line to the log
    * - Log all information, except for v and x options
    /log <LogFile>
    Equivalent of /l* <LogFile>
    Update Options
    /update <Update1.msp>[;Update2.msp]
    Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
    Remove update(s) for a product
    Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
    Repairs a product
    p - only if file is missing
    o - if file is missing or an older version is installed (default)
    e - if file is missing or an equal or older version is installed
    d - if file is missing or a different version is installed
    c - if file is missing or checksum does not match the calculated value
    a - forces all files to be reinstalled
    u - all required user-specific registry entries (default)
    m - all required computer-specific registry entries (default)
    s - all existing shortcuts (default)
    v - runs from source and recaches local package
    Setting Public Properties
    [PROPERTY=PropertyValue]
    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.
    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Independent JPEG Group.

    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    KB19300 Windows Installer command line parameters information box appears when attempting to install BlackBerry Desktop Manager
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • BlackBerry Desktop Manager on Mac OS 10.4.11

    Hi all,
    I'm installing BlackBerry Desktop Manager for my MacBook (OS 10.4.11). However, the software requires at least 10.5.5 and I tried installing it with no success. It says it "requires OS 10.5". Does it mean I have to install 10.5.1 first and then install 10.5.5?
    Basically, my question is we CANNOT skip version and install 10.5.8 (which is the latest) on, say, my 10.4.11?

    Hello nrugkhapan, and a warm welcome to the forums!
    Does it mean I have to install 10.5.1 first and then install 10.5.5?
    That means you must purchase & install Leopard/10.5.x, which is freely upgradable to as far as 10.5.8, but you'll likely have to call Apple to get a cpy,since they no longer list it for sale on their site.

  • Desktop Manager Version for BB 8310 (AT&T)

    I have lost the CD that came with my phone to install the Desktop Manager. I currently have a BB 8310 (AT&T). I now how to find the software in the website, however how can I know which software to download according to my phone? Which version should I download? Also, is it recommended to update my phone's software (if there is one)? Thanks@

    For Desktop Manager, version 4.6 or 4.7, I recommend withOUt the Media Manager software.
    Download Desktop Manager from here:
    https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
    For your OS, upgrade it if you feel like, are having issues that an OS upgrade would improve, etc. Your personal decision.
    Here is a link to the latest OS upgrade and instructions:
    http://www.blackberryforums.com/general-8300-series-discussion-curve/159564-latest-os-8310-4-5-0-134...
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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  • Calendar as part of Blackberry Desktop Manager Software

    Hi All,
    It would be a good idea to have the BB Calendar as part of Blackberry Desktop Manager Software, so appointments could be entered on the PC and then sync with a BB or the other way about.
    I don't have an enterprise server, just plain old MS Outlook on my PC.
    Regards,
    Leslie.
    Solved!
    Go to Solution.

    Hello,
    As what I assume to be a business strategy, RIM specifically does not provide a PIM/Organizer with their software. Rather, they provide conduits to various PIMs so that the user has a choice as to which PIM they prefer. See this matrix for which PIMs are supported by different versions of the RIM DTM software:
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB12268&sliceId=1&docTy...
    BES is not required in order to sync a calendar to a BB. You can indeed sync, with the tools available today, bi-directionally calendar, contacts, email, etc. etc. etc.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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  • Installing Blackberry Desktop Manager Software

    Hi,
    I'm trying to install the Blackberry Desktop Manager 4.0 Sp1 software
    onto a few PC's.
    Once I've customised the setup.ini file and run "setup.exe /s" from the
    local drive (or network drive), the program setup installs the software
    correctly.
    However, when creating a Zen App object and inserting the following in
    the "Run Options" tab, all I get is the MSIEXEC options screen (same as
    running msiexec.exe /?)
    Path to File:
    C:\Setup\Blackberry_Desktop_4-0_Sp1\Blackberry_DM_4.0Sp1.exe /s
    Working Directory: C:\Setup\Blackberry_Desktop_4-0_Sp1\
    Any idea why the setup works when executing from Windows Explorer, but
    fails when executing from Zen App objects?
    Thanks for the input...

    Hi Anders,
    Thanks for the reply.
    Yes, I definitely selected the option "A Simple Application (No
    ..AOT/.AXT.MSI file)"
    It's worth mentioning that the setup.exe file calls an MSI file called
    "BlackBerry Desktop Software.msi".
    That appears to be done via the setup.ini file. See below.
    [Info]
    Name=INTL
    Version=1.00.000
    DiskSpace=8000 ;DiskSpace requirement in KB
    [Startup]
    CmdLine=/l*v %TEMP%\BB_DM.log
    SuppressWrongOS=N
    ScriptDriven=2
    ScriptVer=9.0.0.333
    DotNetOptionalInstallIfSilent=N
    OnUpgrade=1
    RequireExactLangMatch=0404,0804
    Product=BlackBerry Desktop Software
    PackageName=BlackBerry Desktop Software.msi
    MsiVersion=2.0.2600.0
    EnableLangDlg=Y
    DoMaintenance=N
    ProductCode={60041461-D167-4796-AF92-3AEF8C329811}
    ProductVersion=4.0.1.12
    SuppressReboot=Y
    PackageCode={563D0473-9C7F-466A-BF53-6680D3D2773F}
    [SupportOS]
    Win95=1
    Win98=1
    WinME=1
    WinNT4=1
    Win2K=1
    [Win95]
    MajorVer=4
    MinorVer=0
    MinorVerMax=1
    BuildNo=950
    PlatformId=1
    [Win98]
    MajorVer=4
    MinorVer=10
    MinorVerMax=11
    BuildNo=1998
    PlatformId=1
    [WinME]
    MajorVer=4
    MinorVer=90
    MinorVerMax=91
    BuildNo=3000
    PlatformId=1
    [WinNT4]
    MajorVer=4
    MinorVer=0
    MinorVerMax=1
    BuildNo=1381
    PlatformId=2
    ServicePack=1536
    [Win2K]
    MajorVer=5
    MinorVer=0
    MinorVerMax=1
    BuildNo=2195
    PlatformId=2
    [Languages]
    count=10
    default=409
    key0=405
    key1=407
    key2=409
    key3=40a
    key4=40c
    key5=40e
    key6=410
    key7=415
    key8=416
    key9=804
    [BlackBerry Desktop Software.msi]
    Type=0
    Location=BlackBerry Desktop Software.msi
    [Setup.bmp]
    0=setup.bmp
    Type=0
    [instmsiw.exe]
    Type=0
    Location=instmsiw.exe
    [instmsia.exe]
    Type=0
    Location=instmsia.exe
    [ISScript.msi]
    Type=0
    Location=ISScript9.Msi
    [Validation]
    CountryList=UK/GUERNSEY,
    [INSTALL_OPTIONS]
    COUNTRY = UK/Guernsey
    SETUPTYPE = Enterprise
    MAILSERVER = Exchange
    REDIRECTOR = Enterprise
    USERS = AllUsers
    SHORTCUTSTARTUP = True
    SHORTCUTDESKTOP = True
    UNINSTALLEXISTINGHANDHELDS = FALSE
    SUPPRESSREBOOT = True
    Anders Gustafsson wrote:
    > Steven Bellamy,
    >> However, when creating a Zen App object
    >>
    > You did select "simple" and not "msi" when creating the object, right?
    >
    > - Anders Gustafsson, Engineer, CNE6, ASE
    > NSC Volunteer Sysop
    > Pedago, The Aaland Islands (N60 E20)
    >
    > Novell does not monitor these forums officially.
    > Enhancement requests for all Novell products may be made at
    > http://support.novell.com/enhancement
    >
    > Using VA 5.51 build 315 on Windows 2000 build 2195
    >

  • SOLVED: BlackBerry Desktop Manager Has Stopped Working

    Good morning.
    Let me start off by saying I have a Dell laptop runing Vista 64 bit with 4 gig ram.  I have Desktop Manager v 4.7 installed and has been working great synching my Outlook calender and my Blackberry.
    Starting about a week ago, the synch process gets all the way to the end and I get a message saying:
    "BlackBerry Desktop Manager Has Stopped Working" and I have the choice to "check online for a solution and close the program" or "close the program".  When I click on "view problem details I get this:
    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: DesktopMgr.exe
      Application Version: 4.7.0.37
      Application Timestamp: 49c1b7ab
      Fault Module Name: StackHash_6d57
      Fault Module Version: 6.0.6001.18000
      Fault Module Timestamp: 4791a783
      Exception Code: c0000374
      Exception Offset: 000aada3
      OS Version: 6.0.6001.2.1.0.768.3
      Locale ID: 1033
      Additional Information 1: 6d57
      Additional Information 2: a8064b034a1a2f2f618d075073f8fe42
      Additional Information 3: 2dc5
      Additional Information 4: dbcf31406c7084dbad1f33e2de526f4e
    Read our privacy statement:
      http://go.microsoft.com/fwlink/?linkid=50163&clcid​=0x0409
    Any ideas?
    Message Edited by The_Geek on 09-29-2009 06:51 AM
    Message Edited by The_Geek on 09-29-2009 07:38 AM
    Solved!
    Go to Solution.

    I found this on another site:
    1.) Start the Desktop Manager software 
    2.) Connect the blackberry using USB Connector
    3.) Select "back-up and restore"
    4.) Select "advanced"
    5.) Look at the list of information showing in the "device memory" window on your computer
    6.) Select "calender all" and DELETE it
    7.) Go back to the main screen and syncronize.
    8.) Everything should work fine!
    In essence it was a corrupt calendar data file on the Blackberry device, apparently.

  • Mac Blackberry Desktop Manager Won't sync with New Bold 9650

    I have a new Bold 9650 (upgraded from a curve). My curve recognized and would sync with no problems. I used BB Desktop Manager to restore my new bold with all it's contacts and such. When showing up in DM, the options for restore and back up are available. When I click on applications it says I need a newer version of desktop manager. I have downloaded the most recent from the website and it still says this. 
    More importantly, the SYNC option doesn't even come up while the two are connected. It stays greyed out and won't let me get the option to sync. This worked fine with the curve, but the bold won't sync!!! Help please!!!

    I too had the same problem. See below... there's a workaround. Apparently they are working on it.
    BlackBerry Desktop Manager is unable to detect the BlackBerry smartphone when the Mac computer is bo...

  • Blackberry Desktop manager

    Just Purchased a new HP laptop  With Windows 64-bit and I sm unable to install the Blackberry desktop software?  Everytime I begin the installation I receive this error message. I need your help!
    Windows ® Installer. V 5.0.7601.17514
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
    </package | /i> <Product.msi>
    Installs or configures a product
    /a <Product.msi>
    Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
    Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
    Uninstalls the product
    Display Options
    /quiet
    Quiet mode, no user interaction
    /passive
    Unattended mode - progress bar only
    /q[n|b|r|f]
    Sets user interface level
    n - No UI
    b - Basic UI
    r - Reduced UI
    f - Full UI (default)
    /help
    Help information
    Restart Options
    /norestart
    Do not restart after the installation is complete
    /promptrestart
    Prompts the user for restart if necessary
    /forcerestart
    Always restart the computer after installation
    Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
    i - Status messages
    w - Nonfatal warnings
    e - All error messages
    a - Start up of actions
    r - Action-specific records
    u - User requests
    c - Initial UI parameters
    m - Out-of-memory or fatal exit information
    o - Out-of-disk-space messages
    p - Terminal properties
    v - Verbose output
    x - Extra debugging information
    + - Append to existing log file
    ! - Flush each line to the log
    * - Log all information, except for v and x options
    /log <LogFile>
    Equivalent of /l* <LogFile>
    Update Options
    /update <Update1.msp>[;Update2.msp]
    Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
    Remove update(s) for a product
    Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
    Repairs a product
    p - only if file is missing
    o - if file is missing or an older version is installed (default)
    e - if file is missing or an equal or older version is installed
    d - if file is missing or a different version is installed
    c - if file is missing or checksum does not match the calculated value
    a - forces all files to be reinstalled
    u - all required user-specific registry entries (default)
    m - all required computer-specific registry entries (default)
    s - all existing shortcuts (default)
    v - runs from source and recaches local package
    Setting Public Properties
    [PROPERTY=PropertyValue]
    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.
    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Independent JPEG Group.

    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    KB19300 Windows Installer command line parameters information box appears when attempting to install BlackBerry Desktop Manager
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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